why would a legitimate email going in junk email folder

Hi There,

A coulpe of our users have received the same email and on both computers it 
has gone into the outlook junk email folder. I have checked the block 
senders and the address isn't listed in their and i cannot see any reason to 
why it has been blocked. This is a tottally legitimate email and they have 
had no problems receiving other messages from this particular sender.

Any thoughts

David 

0
wibble (31)
1/13/2009 3:36:18 PM
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Could be words in the subject or body. The junk filters inner workings are 
quite hidden...

"David" <wibble@wobble.com> wrote in message 
news:#XqYvSZdJHA.5540@TK2MSFTNGP05.phx.gbl...
> Hi There,
>
> A coulpe of our users have received the same email and on both computers 
> it has gone into the outlook junk email folder. I have checked the block 
> senders and the address isn't listed in their and i cannot see any reason 
> to why it has been blocked. This is a tottally legitimate email and they 
> have had no problems receiving other messages from this particular sender.
 

0
vince8328 (2733)
1/13/2009 4:50:18 PM
Is there anyway i could find out what word(s) in the message caused this. 
Its just i know the users in question are going to be very persistant until 
they get an answer.

"Vince Averello" <vince@omegageek.com> wrote in message 
news:4288F5F2-2ADF-4CC2-AF68-24F985F806A2@microsoft.com...
> Could be words in the subject or body. The junk filters inner workings are 
> quite hidden...
>
> "David" <wibble@wobble.com> wrote in message 
> news:#XqYvSZdJHA.5540@TK2MSFTNGP05.phx.gbl...
>> Hi There,
>>
>> A coulpe of our users have received the same email and on both computers 
>> it has gone into the outlook junk email folder. I have checked the block 
>> senders and the address isn't listed in their and i cannot see any reason 
>> to why it has been blocked. This is a tottally legitimate email and they 
>> have had no problems receiving other messages from this particular 
>> sender.
>
> 

0
wibble (31)
1/13/2009 5:03:13 PM
"David" <wibble@wobble.com> wrote in message 
news:Oh2WUDadJHA.1916@TK2MSFTNGP02.phx.gbl...

> Is there anyway i could find out what word(s) in the message caused this. 
> Its just i know the users in question are going to be very persistant 
> until they get an answer.

There's no way to find out..  Why not add the sender to the Safe Sender 
list?
-- 
Brian Tillman [MVP-Outlook] 

0
tillman1952 (16053)
1/13/2009 9:45:18 PM
In message <Oh2WUDadJHA.1916@TK2MSFTNGP02.phx.gbl> "David"
<wibble@wobble.com> was claimed to have wrote:

>Is there anyway i could find out what word(s) in the message caused this. 
>Its just i know the users in question are going to be very persistant until 
>they get an answer.

The short answer is that Microsoft doesn't tell you, so you can
experiment, or whitelist around it, but that's about it.
-- 
Dave Warren,          dave@djwcomputers.com
Office: (403) 775-1700   /   (888) 300-3480
0
1/14/2009 8:49:35 AM
Reply:

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