Return Receipt causes Outlook 2000 crash/exception

One of our users on Outlook 2000 has received a message 
from a user
that requested a return receipt.  He moved the message to 
his "Deleted
Items" folder, and now cannot delete it or empty the 
deleted items. 
If he clicks on it, Outlook crashes with an exception 
code of
0xC0000005.  Attempting to change the message status 
to "read" results
in the same crash.

Other info:

 - The message was sent by a Mozilla/Gecko client
 - In the Deleted Items folder, the message claims to 
have no "From:"
info, but in the headers, it clearly does.
 - The message has no X-Sender header (though this 
shouldn't matter)
 - It is a plain text message
 - There is no attachment
 - It has a header:  "Content-Transfer-Encoding: 7bit"

I have searched far and wide, and have found nothing to 
indicate that
anyone else is having a similar problem.  I'm wondering 
if the "read
receipt" is a red herring, and maybe the issue lies 

Any light that anyone can shed on this would be much 

Thanks !
ballh (1)
8/20/2004 2:56:18 PM
outlook 87535 articles. 11 followers. Follow

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Capability of the system to automatically change the status of the PO to change order, and add line items that have been returned. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane.