Problems importing pst file...
One of the users in our office tried to open Outlook & recieved an error message that indicated that the pst was gone or corrupt. After running the Inbox repair tool to no avail, as well as picking up a copy of their pst from yesterday's backup, I'm still unable to do anything with it! When trying to import it, I get the message "Properties for this information service must be defined prior to use" & after hitting ok, I get a message that the file isn't a personal folders file! I have read several long-winded posts in other forums, which basically have given me no answer. I am using Window98 & Outlook 2000 in POP3 mode, & using Ipswitch's Imail server. The file was never copied to a CD & doesn't have the read-only box checked, either. Help!
mikey117
outlook
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Mike <mikey117@hotmail.com> wrote: > One of the users in our office tried to open Outlook & recieved an > error message that indicated that the pst was gone or corrupt. After > running the Inbox repair tool to no avail, as well as picking up a > copy of their pst from yesterday's backup, I'm still unable to do > anything with it! When trying to import it, I get the message > "Properties for this information service must be defined prior to > use" & after hitting ok, I get a message that the file isn't a > personal folders file! Instead of importing, did you try to open it? File>Open>Personal Folders file. If that doesn't work, try a new mail profile. (This URL may help: http://groups-beta.google.com/group/microsoft.public.outlook/msg/d237493cf318ac54?hl=en - watch any line wrapping.) If that doesn't work, your PST is damaged beyond repair. The information here may also help: http://support.microsoft.com/?id=195723 -- Brian Tillman
tillman1952Mike <mikey117@hotmail.com> wrote: > One of the users in our office tried to open Outlook & recieved an > error message that indicated that the pst was gone or corrupt. I did forget to ask whether your Outlook in using Internet Mail Only mode or Corporate or Workgroup mode and the articles I cited deal with the former. Here's one to check if you're using the latter: http://support.microsoft.com/?id=195718 -- Brian Tillman
"Brian Tillman" <tillman1952@yahoo.com> wrote in message news:Oy1S7t0nFHA.1372@TK2MSFTNGP10.phx.gbl... > Mike <mikey117@hotmail.com> wrote: > >> One of the users in our office tried to open Outlook & recieved an >> error message that indicated that the pst was gone or corrupt. After >> running the Inbox repair tool to no avail, as well as picking up a >> copy of their pst from yesterday's backup, I'm still unable to do >> anything with it! When trying to import it, I get the message >> "Properties for this information service must be defined prior to >> use" & after hitting ok, I get a message that the file isn't a >> personal folders file! > > Instead of importing, did you try to open it? File>Open>Personal Folders > file. If that doesn't work, try a new mail profile. (This URL may help: > http://groups-beta.google.com/group/microsoft.public.outlook/msg/d237493cf318ac54?hl=en - > watch any line wrapping.) If that doesn't work, your PST is damaged > beyond repair. > The information here may also help: > http://support.microsoft.com/?id=195723 > -- > Brian Tillman Assuming the one from Friday (that I've tried to repair) is trashed, I went top the prior days backup & retrieved a copy of the pst file. If I go the File>Open, I get the message: Properties for this information service must be defined prior to use", followed by " The file <file name & path> is not a personal folders file. If I try importing, I get the same messages.
Mike <mikey117@hotmail.com> wrote: > Assuming the one from Friday (that I've tried to repair) is trashed, > I went top the prior days backup & retrieved a copy of the pst file. > If I go the File>Open, I get the message: Properties for this > information service must be defined prior to use", followed by " The > file <file name & path> is not a personal folders file. If I try > importing, I get the same messages. Sounds like the earlier one is no good, either. -- Brian Tillman
If the backup comes from a CDR, copy it to you hd first. Then right click the file, properties, and make sure the read only is not checked. "Brian Tillman" <tillman1952@yahoo.com> schreef in bericht news:eWjBokzpFHA.3408@tk2msftngp13.phx.gbl... > Mike <mikey117@hotmail.com> wrote: > >> Assuming the one from Friday (that I've tried to repair) is trashed, >> I went top the prior days backup & retrieved a copy of the pst file. >> If I go the File>Open, I get the message: Properties for this >> information service must be defined prior to use", followed by " The >> file <file name & path> is not a personal folders file. If I try >> importing, I get the same messages. > > Sounds like the earlier one is no good, either. > -- > Brian Tillman
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