Outlook 2003 dials wrong connection - settings don't stick
I am helping a friend. She uses Outlook 2003 on XP SP2. Up to yesterday she had one ISP with an email account at that ISP. The ISP name is Freeserve. She wanted another email address for work and decided to sign up with another ISP, Tiscali, to get a new email. She uses pay as you go dialup with both Freeserve and Tiscali. The new Tiscali connection is the default connection for IE and shows as the default connection in Connect To|Show All Connections. Indeed if not connected, going to IE and requesting an online page brings the dial-up connection dialog for Tiscali. With Outlook 2003 however, clicking on Send/Receive brings the dial-up connection for Freeserve. I tried changing the settings for each account in the Groups setting. Selecting the email account and Edit there is then a Connection tab in which there are 2 choice for dialling (one if the LAN connection is not available if I remember well) and one that says connect using IE or 3rd party dialler. If I change to use the phone in each account and specify to use the Tiscali connection, clicking Send/Receive results in the Tiscali dial-up connection dialog so it seems to work. However if I exit Outlook 2003 and restart it it doesn't work anymore. The settings are changed back to using IE or 3rd party dialler. If I delete the Freeserve connection then it works, but the Freeserve connection is needed from time to time, at the minimum to keep the email account alive. I realise that the '3rd party dialler may be significant. How would I find out if there is a 3rd party dialler? Or is that a red herring? Thank you very much in advance Olivier
oli1855
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Well, did she have to install any software to use FreeServe? BTW, there are easier ways to get more than one email account other than signing up with another ISP. It seems like a lot of work/money just to have another address "Olivier Saurin" <oli@no.email.com> wrote in message news:eY1eYujfFHA.1948@TK2MSFTNGP12.phx.gbl... >I am helping a friend. She uses Outlook 2003 on XP SP2. > > Up to yesterday she had one ISP with an > email account at that ISP. The ISP name is Freeserve. > > She wanted another email address for work and decided to sign up with > another ISP, Tiscali, to get a new email. > > She uses pay as you go dialup with both Freeserve and Tiscali. > > The new Tiscali connection is the default connection for IE and shows as > the > default connection in Connect To|Show All Connections. > > Indeed if not connected, going to IE and requesting an online page brings > the dial-up connection dialog for Tiscali. > > With Outlook 2003 however, clicking on Send/Receive brings the dial-up > connection for Freeserve. > > I tried changing the settings for each account in the Groups setting. > Selecting the email account and Edit there is then a Connection tab in > which > there are 2 choice for dialling (one if the LAN connection is not > available > if I remember well) and one that says connect using IE or 3rd party > dialler. > > If I change to use the phone in each account and specify to use the > Tiscali > connection, clicking Send/Receive results in the Tiscali dial-up > connection > dialog so it seems to work. However if I exit Outlook 2003 and restart it > it > doesn't work anymore. The settings are changed back to using IE or 3rd > party > dialler. > > If I delete the Freeserve connection then it works, but the Freeserve > connection is needed from time to time, at the minimum to keep the email > account alive. > > I realise that the '3rd party dialler may be significant. How would I find > out if there is a 3rd party dialler? Or is that a red herring? > > Thank you very much in advance > > Olivier > >
vince8328Vince,
Thank you for your interest.
She installed Freeserve from a CDROM, I think. Freeserve does a little bit
of branding ('Internet Explorer brought to you by Freeserve') but doesn't
seem to install anything else than the straightforward dialup connection
and
probably the email account.
There was a 'Tiscali Setup' shortcut already on the desktop. We clicked
that, it dialled the sign-up server, we chose a name and gave details.
Tiscali created the dialup networking connection (and, predictably, set it
as the default) and the email account (and in the process made OE the
default for email apparently, since we had the message Outlook 2003 was
not
the default email program when we started it. It also added a kind of
control panel called Tiscali 10.0 from where you can connect, disconnect,
view your account details, etc...
Are you alluding at free email addresses like Yahoo, Hotmail or GMail?
Hotmail doesn't allow new accounts to be seen in Outlook and anyway is not
appropriate with sporadic dialup connections (people with dialup tend to
disconnect as soon as possible. If they don't they end up paying more on
telephone than if they were on broadband and do the switch). I don't know
about GMail which I haven't tried. I know I had to subscribe to a few
things
before Yahoo would let me collect the email from their POP server and send
some through their SMTP. I wasn't sure it was still possible to do it; I
didn't manage to get POP/SMTP to work with the last Yahoo account I
created.
Anyway, she preferred to get a Tiscali account. After all it doesn't look
like a free account, which is a benefit in her case.
Here in the UK we can sign up for dialup with ISP who offer a
pay-as-you-go
service. Nothing to pay up-front. You register then you dial a so-called
'Lo-Call' number which is charged to you at the local tariff (we do pay
for
local calls here). The ISP gets a portion of that from the telephone
operator. Cost of signing up with Tiscali: none (except the call to the
sign-up server). Time taken to sign up to Tiscali? No more and maybe less
than signing up for a Yahoo email account. And she gets an email account
that could well be from a broadband account, for all we know, instead of
an
obviously free account.
Usually ISPs like you to be dialled up to them before you can use their
SMTP
as they don't want to relay from persons unknown. She wants to use her
Tiscali account for work (freelance) and continue using the Freeserve
account for family. I believe that I can go around the relaying problem by
specifying credentials for the SMTP account so that she could send private
mail from her Freeserve account while dialled up to Tiscali. I could then
remove the Freeserve dial-up connection from that computer and Outlook
would
have no way to call it.
The only problem is that you need to use Freeserve from time to time or
you
end-up losing your account. This would actually be dealt with on the
children's computer, which is set to dial Freeserve on that account (not
networked, no ICS - partly to limit the time the kids spend online to a
minimum).
So I think I have a workaround, but I'd quite like to know why these
settings didn't stick because I've lost some credibility as a computer man
in the process :-).
(Should I apologize for the long post or are detailed explanations
welcome?)
Thanks in advance
Olivier
"Vince Averello [MVP-Outlook]" <vince@omegageek.com> wrote in message
news:%23KynJ6mfFHA.2840@tk2msftngp13.phx.gbl...
> Well, did she have to install any software to use FreeServe? BTW, there
are
> easier ways to get more than one email account other than signing up
with
> another ISP. It seems like a lot of work/money just to have another
address
>
> "Olivier Saurin" <oli@no.email.com> wrote in message
> news:eY1eYujfFHA.1948@TK2MSFTNGP12.phx.gbl...
> >I am helping a friend. She uses Outlook 2003 on XP SP2.
> >
> > Up to yesterday she had one ISP with an
> > email account at that ISP. The ISP name is Freeserve.
> >
> > She wanted another email address for work and decided to sign up with
> > another ISP, Tiscali, to get a new email.
> >
> > She uses pay as you go dialup with both Freeserve and Tiscali.
> >
> > The new Tiscali connection is the default connection for IE and shows
as
> > the
> > default connection in Connect To|Show All Connections.
> >
> > Indeed if not connected, going to IE and requesting an online page
brings
> > the dial-up connection dialog for Tiscali.
> >
> > With Outlook 2003 however, clicking on Send/Receive brings the dial-up
> > connection for Freeserve.
> >
> > I tried changing the settings for each account in the Groups setting.
> > Selecting the email account and Edit there is then a Connection tab in
> > which
> > there are 2 choice for dialling (one if the LAN connection is not
> > available
> > if I remember well) and one that says connect using IE or 3rd party
> > dialler.
> >
> > If I change to use the phone in each account and specify to use the
> > Tiscali
> > connection, clicking Send/Receive results in the Tiscali dial-up
> > connection
> > dialog so it seems to work. However if I exit Outlook 2003 and restart
it
> > it
> > doesn't work anymore. The settings are changed back to using IE or 3rd
> > party
> > dialler.
> >
> > If I delete the Freeserve connection then it works, but the Freeserve
> > connection is needed from time to time, at the minimum to keep the
email
> > account alive.
> >
> > I realise that the '3rd party dialler may be significant. How would I
find
> > out if there is a 3rd party dialler? Or is that a red herring?
> >
> > Thank you very much in advance
> >
> > Olivier
> >
> >
>
>
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Hi all, I am trying to link an Access Database to a SQLExpress 2008 database on my own machine. I can create a DSN that can see, and link to, the System databases (using Windows Authentication), but it can't see / connect to the database that I have created. Do I have to give myself specific permissions to my new database? Thanks - Ray You're lucky. I can't even get Access to connect to sql server at all. I tried with Access XP and sql server 2008, but Access throws a canary and tells me only sql server 2000 databases or earlier are supported. I also tried using Access ...
Outlook XP and attachments
I have recently installed Outlook XP SP-2. I send attachments (in this case. Powerpoint file). If I retrieve the mail message from a POP server with Outlook XP, I also receive attachments. If I retrieve the message with Outlook Express 6.0, the attachmente deos not come through. What am I doing wrong? how do I correct the problem?? Thanks andrea <anonymous@discussions.microsoft.com> wrote: > I have recently installed Outlook XP SP-2. > > I send attachments (in this case. Powerpoint file). If I > retrieve the mail message from a POP server with Outlook > XP, I als...
Outlook 2007
Every time I go to Tasks the To Do list is the default view. I moved Tasks up to the top but the To Do list remains the default. Can you please tell me how to switch off the To Do list or make Tasks the default view. Can I go back to the good old Task view of Outlook 2003 without these dang To Do's ? Grateful for any help. Cheers. AFAIk, you can't change that. You could create a view the hid flagged messages, so only tasks are visible. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slip...
Excel 2003 Page Breaks
I e-mailed a workbook to a collegue that contained 28 worksheets. On my PC, all the vertical page breaks were set so printing was done on one page for each sheet. On his machine the page break shifted to the left such that some columns were on a second page for each sheet. What can be done to preserve the verticle page break setting. This file will be sent daily and we would like to not need to adjust the page breaks. He probably has a different printer and a different printer driver. Not much you can do about that, except work in very safe distance from the margins. Maybe doing the fin...
corrupted word-outlook interface or preferences
Without any warning, some preferences for Word 2003 when I use it as the email editor for Outlook got goofy today. When I'm in edit mode (creating a new email or replying to an old one), the fonts look bolder and larger than they should. When I send the email, they look fine when received. The fonts all look okay when I stop using Word as my email editor. I thought that maybe a Word preference got corrupted. I've tried deleting the Normal.dot file (for Word, since it seems that Word is at least part of the problem) and also doing the "detect and repair" option, but I&#...
FYI Office 2003 Updates Now Available
Visit http://office.microsoft.com and click on Check for Updates Word 2003 Update: KB834702 (Finnish) / Word 2003 Update: KB834702 for Multilingual User Interface Pack (English). This update fixes an issue with the user interface for the Finnish version of Word 2003. The OK button is missing from the Table Properties dialogue box. Access 2003 Danish Update: KB834013 (Danish) / Access 2003 Danish Update for Multilingual User Interface Pack: KB834013 (English). This update from Microsoft prevents a potential error. If this error occurs, the three Danish characters �, � and � do not appear cor...
outlook #180
How do I set reminders (one week in advance) for birthdays or other events? Thank you, in advance, to anyone that can answer this question. In the reminders box, enter 1w for one week or 7d. --� Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. Due to the (insert latest virus name here) virus, all mail sent to my personal account will be deleted without reading. After searching google.groups.com and finding no answer, Harvey asked: | How do I set reminders (one week in advance) for | birthdays or other events? | | Thank you, in advance, to anyo...