BUG? Outlook 2003 Not Responding

Hi all,

I'm currently running Outlook 2003 (11.5608.5606) along with Active Sync 3.7
(Build 3083).
I have the *Hide When Minimized* option set Outlook (thanks MS!)

Since my upgrade, I've noticed the following behaviors:

When my pocket-pc is disconnected/off:
If I *minimize* Outlook, it hides itself in the system tray, and can
(almost) always be restored.
If I *close* Outlook closes, and can be restarted.

When my pocket-pc is connected/on:
If I *minimize* Outlook, it hides itself in the system tray, and can
(almost) always be restored.
However if I *close* Outlook Outlook minimizes to the system tray.

At this point, double-clicking the icon brings up the "Outlook is not
responding" bubble, and does not restore the progam.
Re-starting Outlook will restore the window (with only 1 application
instance in task manager) but the system tray icon will still pop the "not
responding" bubble even after a normal minimize.

Once in this state, the only way to clear it out is to remove my pocket-pc
from the cradle and THEN completely exit Outlook.

Obviously this isn't critical, but if anyone knows of a way to make the two
programs work more harmoniously, I'd appreciate knowing about it.

Thanks,

Nick



0
10/22/2003 1:36:58 PM
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Hi,
Microsoft has a new version - 3.7.1 of ActiveSync.  I suggest trying that
first.


-- 
Chris De Herrera
http://www.cewindows.net
http://www.tabletpctalk.com
http://www.cewindows.net/faqs/t-shootactivesync.htm - ActiveSync
Troubleshooting Guide

"psuedonym" <ANTIpsuedonymSPAM@cfl.rr.com> wrote in message
news:OOJ%23ZGKmDHA.2528@TK2MSFTNGP10.phx.gbl...
> Hi all,
>
> I'm currently running Outlook 2003 (11.5608.5606) along with Active Sync
3.7
> (Build 3083).
> I have the *Hide When Minimized* option set Outlook (thanks MS!)
>
> Since my upgrade, I've noticed the following behaviors:
>
> When my pocket-pc is disconnected/off:
> If I *minimize* Outlook, it hides itself in the system tray, and can
> (almost) always be restored.
> If I *close* Outlook closes, and can be restarted.
>
> When my pocket-pc is connected/on:
> If I *minimize* Outlook, it hides itself in the system tray, and can
> (almost) always be restored.
> However if I *close* Outlook Outlook minimizes to the system tray.
>
> At this point, double-clicking the icon brings up the "Outlook is not
> responding" bubble, and does not restore the progam.
> Re-starting Outlook will restore the window (with only 1 application
> instance in task manager) but the system tray icon will still pop the "not
> responding" bubble even after a normal minimize.
>
> Once in this state, the only way to clear it out is to remove my pocket-pc
> from the cradle and THEN completely exit Outlook.
>
> Obviously this isn't critical, but if anyone knows of a way to make the
two
> programs work more harmoniously, I'd appreciate knowing about it.
>
> Thanks,
>
> Nick
>
>
>


0
chris7225 (3)
10/22/2003 2:21:20 PM
Thanks for the quick reply!

Unfortunately I see the same behavior in 3.7.1 (Build 3244)

Nick

"Chris De Herrera" <chris@cewindows.net> wrote in message
news:ufuiKfKmDHA.1708@TK2MSFTNGP12.phx.gbl...
> Hi,
> Microsoft has a new version - 3.7.1 of ActiveSync.  I suggest trying that
> first.
>
>
> -- 
> Chris De Herrera
> http://www.cewindows.net
> http://www.tabletpctalk.com
> http://www.cewindows.net/faqs/t-shootactivesync.htm - ActiveSync
> Troubleshooting Guide
>


0
10/22/2003 2:33:32 PM
when pdas are cradled they keep a lock on the mailbox and that keeps outlook
open.

-- 
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Outlook Tips: http://www.outlook-tips.net/

http://www.poremsky.com - http://www.cdolive.com
Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30


"psuedonym" <ANTIpsuedonymSPAM@cfl.rr.com> wrote in message
news:OOJ%23ZGKmDHA.2528@TK2MSFTNGP10.phx.gbl...
> Hi all,
>
> I'm currently running Outlook 2003 (11.5608.5606) along with Active Sync
3.7
> (Build 3083).
> I have the *Hide When Minimized* option set Outlook (thanks MS!)
>
> Since my upgrade, I've noticed the following behaviors:
>
> When my pocket-pc is disconnected/off:
> If I *minimize* Outlook, it hides itself in the system tray, and can
> (almost) always be restored.
> If I *close* Outlook closes, and can be restarted.
>
> When my pocket-pc is connected/on:
> If I *minimize* Outlook, it hides itself in the system tray, and can
> (almost) always be restored.
> However if I *close* Outlook Outlook minimizes to the system tray.
>
> At this point, double-clicking the icon brings up the "Outlook is not
> responding" bubble, and does not restore the progam.
> Re-starting Outlook will restore the window (with only 1 application
> instance in task manager) but the system tray icon will still pop the "not
> responding" bubble even after a normal minimize.
>
> Once in this state, the only way to clear it out is to remove my pocket-pc
> from the cradle and THEN completely exit Outlook.
>
> Obviously this isn't critical, but if anyone knows of a way to make the
two
> programs work more harmoniously, I'd appreciate knowing about it.
>
> Thanks,
>
> Nick
>
>
>


0
dianenws (1904)
10/22/2003 2:52:43 PM
Sounds like the new feature of Outlook isn't happy when one tries to close
it but we still have an open reference to it (i.e. we dont let Outlook
close, but it's half gone anyway).  I'll post a mail internally to see if
someone's looked at this on Outlook's end.  You might also want to crosspost
this to an active outlook group.

-- 
Gary Hall
Software Engineer
Mobile Devices Product Group
This posting is provided "AS IS" with no warranties, and confers no rights.



"psuedonym" <ANTIpsuedonymSPAM@cfl.rr.com> wrote in message
news:OAmappKmDHA.2512@TK2MSFTNGP09.phx.gbl...
> Thanks for the quick reply!
>
> Unfortunately I see the same behavior in 3.7.1 (Build 3244)
>
> Nick
>
> "Chris De Herrera" <chris@cewindows.net> wrote in message
> news:ufuiKfKmDHA.1708@TK2MSFTNGP12.phx.gbl...
> > Hi,
> > Microsoft has a new version - 3.7.1 of ActiveSync.  I suggest trying
that
> > first.
> >
> >
> > -- 
> > Chris De Herrera
> > http://www.cewindows.net
> > http://www.tabletpctalk.com
> > http://www.cewindows.net/faqs/t-shootactivesync.htm - ActiveSync
> > Troubleshooting Guide
> >
>
>


0
mddcomtm (1)
10/22/2003 7:31:33 PM
I'm seeing the same behavior...also when new mail arrives the notice sound
doesn't play...again minor, but i doubt that's how it's supposed to work.

"psuedonym" <ANTIpsuedonymSPAM@cfl.rr.com> wrote in message
news:OOJ%23ZGKmDHA.2528@TK2MSFTNGP10.phx.gbl...
> Hi all,
>
> I'm currently running Outlook 2003 (11.5608.5606) along with Active Sync
3.7
> (Build 3083).
> I have the *Hide When Minimized* option set Outlook (thanks MS!)
>
> Since my upgrade, I've noticed the following behaviors:
>
> When my pocket-pc is disconnected/off:
> If I *minimize* Outlook, it hides itself in the system tray, and can
> (almost) always be restored.
> If I *close* Outlook closes, and can be restarted.
>
> When my pocket-pc is connected/on:
> If I *minimize* Outlook, it hides itself in the system tray, and can
> (almost) always be restored.
> However if I *close* Outlook Outlook minimizes to the system tray.
>
> At this point, double-clicking the icon brings up the "Outlook is not
> responding" bubble, and does not restore the progam.
> Re-starting Outlook will restore the window (with only 1 application
> instance in task manager) but the system tray icon will still pop the "not
> responding" bubble even after a normal minimize.
>
> Once in this state, the only way to clear it out is to remove my pocket-pc
> from the cradle and THEN completely exit Outlook.
>
> Obviously this isn't critical, but if anyone knows of a way to make the
two
> programs work more harmoniously, I'd appreciate knowing about it.
>
> Thanks,
>
> Nick
>
>
>


0
killuce (14)
10/23/2003 3:47:35 AM
Thanks.  Done!  ;-)

"Mobile Devices Community Team [MSFT]" <mddcomtm@online.microsoft.com> wrote
in message news:uaMmaMNmDHA.2416@TK2MSFTNGP10.phx.gbl...
> Sounds like the new feature of Outlook isn't happy when one tries to close
> it but we still have an open reference to it (i.e. we dont let Outlook
> close, but it's half gone anyway).  I'll post a mail internally to see if
> someone's looked at this on Outlook's end.  You might also want to
crosspost
> this to an active outlook group.
>
> -- 
> Gary Hall
> Software Engineer
> Mobile Devices Product Group
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
>
>
> "psuedonym" <ANTIpsuedonymSPAM@cfl.rr.com> wrote in message
> news:OAmappKmDHA.2512@TK2MSFTNGP09.phx.gbl...
> > Thanks for the quick reply!
> >
> > Unfortunately I see the same behavior in 3.7.1 (Build 3244)
> >
> > Nick
> >
> > "Chris De Herrera" <chris@cewindows.net> wrote in message
> > news:ufuiKfKmDHA.1708@TK2MSFTNGP12.phx.gbl...
> > > Hi,
> > > Microsoft has a new version - 3.7.1 of ActiveSync.  I suggest trying
> that
> > > first.
> > >
> > >
> > > -- 
> > > Chris De Herrera
> > > http://www.cewindows.net
> > > http://www.tabletpctalk.com
> > > http://www.cewindows.net/faqs/t-shootactivesync.htm - ActiveSync
> > > Troubleshooting Guide
> > >
> >
> >
>
>


0
10/24/2003 2:59:28 PM
Reply:

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