Administrator Changes

Hello - On my wife's laptop, I have 2 accounts, mine as the administrator, 
and hers as a user.  When she receives an email in Outlook in her account, 
and clicks on a link contained in that email that would cause the browser to 
startup, she gets a message that says the operation is prevented due to 
restrictions on the computer.  Contact your administrator.  Well, I'm the 
administrator, and I probably made a change that is causing this behavior, 
but I do not remember what I did or where I did it.  Can someone tell me 
where this setting is located and what I need to do to change it?

Thanks,
-- 
Tony


0
tonyk73884 (11)
8/2/2009 4:55:57 PM
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http://outlook-tips.net/cs/blogs/outlooktips/archive/2008/08/18/820.aspx

-- 
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Tony asked:

| Hello - On my wife's laptop, I have 2 accounts, mine as the
| administrator, and hers as a user.  When she receives an email in
| Outlook in her account, and clicks on a link contained in that email
| that would cause the browser to startup, she gets a message that says
| the operation is prevented due to restrictions on the computer.
| Contact your administrator.  Well, I'm the administrator, and I
| probably made a change that is causing this behavior, but I do not
| remember what I did or where I did it.  Can someone tell me where
| this setting is located and what I need to do to change it?
|
| Thanks, 


0
Milly
8/3/2009 12:54:56 AM
Thanks for the suggestion, but I did as the article directed, from both the 
user account and the administrator account, but when I went back to the user 
account and clicked on a link in an email, I got the same error message.  We 
are still missing something.


"Milly Staples [MVP - Outlook]" <what@ever> wrote in message 
news:%23DPyFU9EKHA.5780@TK2MSFTNGP03.phx.gbl...
> http://outlook-tips.net/cs/blogs/outlooktips/archive/2008/08/18/820.aspx
>
> -- 
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> ALWAYS post your Outlook version.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, Tony asked:
>
> | Hello - On my wife's laptop, I have 2 accounts, mine as the
> | administrator, and hers as a user.  When she receives an email in
> | Outlook in her account, and clicks on a link contained in that email
> | that would cause the browser to startup, she gets a message that says
> | the operation is prevented due to restrictions on the computer.
> | Contact your administrator.  Well, I'm the administrator, and I
> | probably made a change that is causing this behavior, but I do not
> | remember what I did or where I did it.  Can someone tell me where
> | this setting is located and what I need to do to change it?
> |
> | Thanks,
>
> 


0
tonyk73884 (11)
8/3/2009 4:02:08 AM
Oops, I did not try setting IE as the default browser.  I'll try that next.


"Milly Staples [MVP - Outlook]" <what@ever> wrote in message 
news:%23DPyFU9EKHA.5780@TK2MSFTNGP03.phx.gbl...
> http://outlook-tips.net/cs/blogs/outlooktips/archive/2008/08/18/820.aspx
>
> -- 
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> ALWAYS post your Outlook version.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, Tony asked:
>
> | Hello - On my wife's laptop, I have 2 accounts, mine as the
> | administrator, and hers as a user.  When she receives an email in
> | Outlook in her account, and clicks on a link contained in that email
> | that would cause the browser to startup, she gets a message that says
> | the operation is prevented due to restrictions on the computer.
> | Contact your administrator.  Well, I'm the administrator, and I
> | probably made a change that is causing this behavior, but I do not
> | remember what I did or where I did it.  Can someone tell me where
> | this setting is located and what I need to do to change it?
> |
> | Thanks,
>
> 


0
tonyk73884 (11)
8/3/2009 4:03:26 AM
Setting IE as the default browser worked, thanks for your help.  After that, 
I then set Firefox as the default and it continued to work.  Maybe the 
problem was that I had no default set, or it became corrupt.


"Tony" <tonyk73@hotpop.com> wrote in message 
news:Ovukb9%23EKHA.5780@TK2MSFTNGP03.phx.gbl...
> Oops, I did not try setting IE as the default browser.  I'll try that 
> next.
>
>
> "Milly Staples [MVP - Outlook]" <what@ever> wrote in message 
> news:%23DPyFU9EKHA.5780@TK2MSFTNGP03.phx.gbl...
>> http://outlook-tips.net/cs/blogs/outlooktips/archive/2008/08/18/820.aspx
>>
>> -- 
>> Milly Staples [MVP - Outlook]
>>
>> Post all replies to the group to keep the discussion intact.
>> ALWAYS post your Outlook version.
>> How to ask a question: http://support.microsoft.com/KB/555375
>>
>>
>> After furious head scratching, Tony asked:
>>
>> | Hello - On my wife's laptop, I have 2 accounts, mine as the
>> | administrator, and hers as a user.  When she receives an email in
>> | Outlook in her account, and clicks on a link contained in that email
>> | that would cause the browser to startup, she gets a message that says
>> | the operation is prevented due to restrictions on the computer.
>> | Contact your administrator.  Well, I'm the administrator, and I
>> | probably made a change that is causing this behavior, but I do not
>> | remember what I did or where I did it.  Can someone tell me where
>> | this setting is located and what I need to do to change it?
>> |
>> | Thanks,
>>
>>
>
> 


0
tonyk73884 (11)
8/4/2009 12:38:01 PM
Reply:

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