message with RTF in outbox disables rich text control?

i develop a VAR application that sends emails on behalf of the user (using 
outlook automation usually via outlook redemption).

An increasing number of customers are coming up with an error (0x8000405 
unspecified error) when same program tries to instantiate a richtext object 
while emails are still in the outbox (or in drafts folder). 

Or at least that is my initial diagnosis.

The richtext component seems fine. It was used to create the message body of 
the original email and that email is sent ok.
Subsequent attempts to use the richtext control will work once the outbox is 
empty.

But trying to instantiate the richtext component gives that error whilst my 
RTF emails are in the outbox.

I first saw this about 3 months ago at one customer only.... but in the last 
week another 3 or 4 have reported it.  Is it being spread with an update?

This is using MS's own richtx32.ocx.

In an attempt to get around this the program switches the bodyformat to HTML 
(once body has been set using the rtf string.) but that doesn't appear to be 
helping.

Help !

nigel


0
Utf
3/19/2010 1:47:01 PM
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btw

I have an MSDN account using a different signin which i beleive buys me a 
guaranteed response. Do i need to resubmit this with that other login?

"nigel" wrote:

> 
> i develop a VAR application that sends emails on behalf of the user (using 
> outlook automation usually via outlook redemption).
> 
> An increasing number of customers are coming up with an error (0x8000405 
> unspecified error) when same program tries to instantiate a richtext object 
> while emails are still in the outbox (or in drafts folder). 
> 
> Or at least that is my initial diagnosis.
> 
> The richtext component seems fine. It was used to create the message body of 
> the original email and that email is sent ok.
> Subsequent attempts to use the richtext control will work once the outbox is 
> empty.
> 
> But trying to instantiate the richtext component gives that error whilst my 
> RTF emails are in the outbox.
> 
> I first saw this about 3 months ago at one customer only.... but in the last 
> week another 3 or 4 have reported it.  Is it being spread with an update?
> 
> This is using MS's own richtx32.ocx.
> 
> In an attempt to get around this the program switches the bodyformat to HTML 
> (once body has been set using the rtf string.) but that doesn't appear to be 
> helping.
> 
> Help !
> 
> nigel
> 
> 
0
Utf
3/19/2010 5:56:02 PM
"nigel" <nigel@discussions.microsoft.com> wrote in message 
news:B8E35FA9-A7CC-4993-82D9-6647BEB723E1@microsoft.com...

> I have an MSDN account using a different signin which i beleive buys me a
> guaranteed response. Do i need to resubmit this with that other login?

Posting in THIS forum certainly doesn't guarantee a response.  No one from 
Microsoft reads it.  It's not an official support venue.  We're all just users 
here.
-- 
Brian Tillman [MVP-Outlook] 

0
Brian
3/19/2010 6:44:17 PM
sorry my mistake.

I'm trying to remember a conversation with an MS support person from a 
couple of years ago...... i thought it was hereabouts but i could be wrong.

"Brian Tillman [MVP-Outlook]" wrote:

> "nigel" <nigel@discussions.microsoft.com> wrote in message 
> news:B8E35FA9-A7CC-4993-82D9-6647BEB723E1@microsoft.com...
> 
> > I have an MSDN account using a different signin which i beleive buys me a
> > guaranteed response. Do i need to resubmit this with that other login?
> 
> Posting in THIS forum certainly doesn't guarantee a response.  No one from 
> Microsoft reads it.  It's not an official support venue.  We're all just users 
> here.
> -- 
> Brian Tillman [MVP-Outlook] 
> 
> .
> 
0
Utf
3/19/2010 8:19:01 PM
On 3/19/2010 1:19 PM, nigel wrote:
> sorry my mistake.
>
> I'm trying to remember a conversation with an MS support person from a
> couple of years ago...... i thought it was hereabouts but i could be wrong.
>
> "Brian Tillman [MVP-Outlook]" wrote:
>
>> "nigel"<nigel@discussions.microsoft.com>  wrote in message
>> news:B8E35FA9-A7CC-4993-82D9-6647BEB723E1@microsoft.com...
>>
>>> I have an MSDN account using a different signin which i beleive buys me a
>>> guaranteed response. Do i need to resubmit this with that other login?
>>
>> Posting in THIS forum certainly doesn't guarantee a response.  No one from
>> Microsoft reads it.  It's not an official support venue.  We're all just users
>> here.
>> --
>> Brian Tillman [MVP-Outlook]
>>
>> .
>>
I don't know if MSDN forums are managed. I know that Partner forums are 
managed and have an SLA. This is a development question that could be 
posted in the unmanaged group for Outlook developers.

microsoft.public.office.developer.outlook.vba 
microsoft.public.outlook.program_addins

I think that you are probably looking for this (Visual studio tools for 
Office): http://social.msdn.microsoft.com/Forums/en-US/vsto/threads
-- 
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
0
Leonid
3/20/2010 1:55:44 AM
Reply:

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