Office 2007 Professional: Help Files Issues

Gents,

I cannot find a solution to this odd issue and before I submit a support 
ticket I thought I would ask the community.

We have office 2007 professional (volume licensing) on a Window 2003 
terminal server. We have a few users out of a bunch that get the "This page 
is unavailable"  I have tried the Refresh and back. I've tried online and 
offline modes. In offline I get the table of contents to the left but same 
unavailable message when I click the links.

I noticed on testing some other users, that apparently never used the help. 
That there are some prompts before hand. Is it possible to reset that for a 
particular user? 

Any help would be appreciative.

Regards,
Chris
06/01/2010
0
Utf
6/1/2010 1:41:01 PM
office.misc 2235 articles. 0 followers. Follow

2 Replies
1419 Views

Similar Articles

[PageSpeed] 25

Is it the Help files you are talking about ?

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

"cathalo" <cathalo@discussions.microsoft.com> wrote in message 
news:ECB881B5-27B2-4192-B4F0-53CD61EAC4A4@microsoft.com...
> Gents,
>
> I cannot find a solution to this odd issue and before I submit a support
> ticket I thought I would ask the community.
>
> We have office 2007 professional (volume licensing) on a Window 2003
> terminal server. We have a few users out of a bunch that get the "This page
> is unavailable"  I have tried the Refresh and back. I've tried online and
> offline modes. In offline I get the table of contents to the left but same
> unavailable message when I click the links.
>
> I noticed on testing some other users, that apparently never used the help.
> That there are some prompts before hand. Is it possible to reset that for a
> particular user?
>
> Any help would be appreciative.
>
> Regards,
> Chris
> 06/01/2010 

0
Peter
6/2/2010 4:27:20 AM
Peter,

This correct. In the online or offline help screens



"Peter Foldes" wrote:

> Is it the Help files you are talking about ?
> 
> -- 
> Peter
> 
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
> http://www.microsoft.com/protect
> 
> "cathalo" <cathalo@discussions.microsoft.com> wrote in message 
> news:ECB881B5-27B2-4192-B4F0-53CD61EAC4A4@microsoft.com...
> > Gents,
> >
> > I cannot find a solution to this odd issue and before I submit a support
> > ticket I thought I would ask the community.
> >
> > We have office 2007 professional (volume licensing) on a Window 2003
> > terminal server. We have a few users out of a bunch that get the "This page
> > is unavailable"  I have tried the Refresh and back. I've tried online and
> > offline modes. In offline I get the table of contents to the left but same
> > unavailable message when I click the links.
> >
> > I noticed on testing some other users, that apparently never used the help.
> > That there are some prompts before hand. Is it possible to reset that for a
> > particular user?
> >
> > Any help would be appreciative.
> >
> > Regards,
> > Chris
> > 06/01/2010 
> 
> .
> 
0
Utf
6/3/2010 10:18:02 PM
Reply:

Similar Artilces:

Using 2 versions of Mac Office 2004 (Japanese and English). How do I set the default for which version my machine uses to open office files?
I using 2 versions of Mac Office 2004 (Japanese and English). How do I set the default for which version my machine uses to open office files? It would of course be better if MS allowed users to switch menu languages within the program just as Mac does with its OS and associated software. But since that is not the case, I have had to purchase install the English version of Office 2004 (at great expense both monetarily and memory wise). When I open files already on my computer it always opens them with the "default" version of Office 2004 which is in Japanese. I can't seem to ...

Link to text file in code
I'm relinking a set of tables to Access 2000. Most of the links are other databse tables & excel workbooks which all work fine. My problem is with a fixed field length text file. The code below runs without errors and shows the linked text file in the tables list however it does not function correctly. I'm wondering what the DNS=MyTextFile Link Specification2 refers to? There is no such DSN in my registry. I just copied the code from another example and the MSysObjects connect field after manually creating the link. The Database portion of strConn is the path to the text fil...

Outlook 2007 DST/Time zone issue
I have a network with 4 computers running Office 2007, XP Pro connected to SBS2003. Outlook is connected to the Exchange 2003 component of SBS2003. Computers were deployed using a single, new image inside the last 3 months. New Zealand has had changes to the daylight savings change over dates, and as part of this process the required Microsoft Updates were deployed to the workstations, using WSUS, and applied to the server. Two of the computers have no problem, while two have an issue where calendar entries are 13 hours out. They appear to be defaulting to GMT, instead of NZT (GMT +1200)...

How to merge 10 files in one step?
Hi Everyone I would like to check is it possible to merge 10 files with the same format together with one step or less steps when compared to opening up 10 files and then copy and paste? I would really appreciate any help given... Cheers ------------------------------------------------ ~~ Message posted from http://www.ExcelTip.com/ ~~View and post usenet messages directly from http://www.ExcelForum.com/ ~~Now Available: Financial Statements.xls, a step by step guide to creating financial statements There is no way built into Excel to do a merge other than copy/paste. (Well, there is th...

general questions.. please help
can i know normally do people convert text files to xml format? how can we do to convert data from text files to xml? is it possible? to generate xml from jsp is it done automatically or manually? thanks in advance! appreciate if there are any links helpful... thanks all of u! jeremy *-----------------------* Posted at: www.GroupSrv.com *-----------------------* Hello Jeremy, > can i know normally do people convert text files to xml format? not normally by hand, but it can be done. Doing it with a program is better. > how can we do to convert data from text files to x...

Storing files in folders
Hi, I have Outlook 2002. How do I store all files in a folder to a CD-Rom disk. I have tons of video clips jokes that people send me. Thanks in advance. David David <dy168@cox.net> wrote: > I have Outlook 2002. How do I store all files in a folder to a > CD-Rom disk. I have tons of video clips jokes that people send me. The simplest say is to close Outlook and copy your PST to a CD. To be more selective, create a new PST and move the folder you wish to preserve to that PST. Close Outlook and copy that PST to the CD. -- Brian Tillman ...

Out-of-office twin replies
I've seen some posts here with regards to OOO replies generating two replies, one of which is blank. This is happening on at least two different versions of Outlook and Exchange 5.5/2000 so it appears to be a server side problem. Does anyone have a solution to this? ...

Vista
I have just purchased a PC with Windows Vista already installed, and have installed Microsoft Office 2003 on it & registered it. However, whenever I launch Excl I am confronted with a screen showing a Microsoft Office End Users Licence Agreement which requires me to agree to each time before the programme will launch. Does anyone know how to stop this happening? You registered but did you activate? Gord Dibben MS Excel MVP On Thu, 6 Dec 2007 22:55:54 -0000, "Gunga" <scohen@btinternet.com> wrote: >I have just purchased a PC with Windows Vista already installe...

HUGE Publisher file
A client of mine is working on a 302MB Publisher Pro 2003 file (it's a 5-year-old Precision 340), and her PC keeps locking up on her while working with it. She's got drive space limitations (1GB left of 20), but gets the same lockup issues with other computers in her office. I have an appt. with her today at 2PM, and will try to open it on a more robust machine in the office... Has anyone else made such a large Publisher file successfully? If so, how, and what are your hardware specs? I'm wondering if Publisher is the Thanks, Paul Lots of Pictures? Turn off detailed ...

Office 2007
I have Office 2007 installed on an WinXP machine. I've added to my start menu the following short-cuts: New Microsoft Office Document Open Microsoft Office Document I have a few questions, 1. What is the default location of the files listed in the New Microsoft Office Document window? 2. Can I add tabs to the New Microsofot Office Document window? If so, how? 3. What is the default location for the Open Microsoft Office Document window? Assume I've made no changes to the install of Office 2007. Your assistance and help is greatly appreciated! (B^>)-]=[ ...

Office Macros
What is the latest about when we will be able to upgrade our Office for Mac so that it can run all of our spreadsheets with VB macros? -- "In no part of the constitution is more wisdom to be found, than in the clause which confides the question of war or peace to the legislature, and not to the executive department." - James Madison The only official word from Microsoft is that VBA will return in the next release of Mac Office which is tentatively scheduled for "Holidays 2010" - I take that to mean late 4th quarter of next year. I would not expect to see anything m...

Help with Formula
I have Sheet1 with 3 columns; (Column A) Lot Number, (Column B) Lot Address, (Column C) Resident In Sheet2 I need something like if cell Sheet2!A2 contain value from Sheet1 ColumnA (any cell in column A) then Sheet2!A3 will contain the value from Sheet1 ColumnB (same row) To clarify if i enter a lot number I want in the cell next to it the Lot address Both calues are in Sheet1 same row I try to do =IF(C2=1,Sheet2!B1,IF(C2=2,Sheet2!B2)) and it works fine but i need to stop to 62 because of the nesting limit in Excel I need to get to 82 I hope this is clear Check ou...

Send Exchange 2003 Out of Office Replies to non Exchange mail serv
Hi, I am new here, so please bear with me. I am hoping someone can help me. I have looked and looked and looked for the answer to my question with no luck. I am wondering if it is possible to setup Exchange 2003 Out of Office replies to respond to a non-Exchange mail server within the same domain without opening up to the internet. The reasoning is to prevent spam programs from detecting legit addresses. Main Mail Server for Staff & Faculty: Exchange 2003 Enterprise Edition Main Mail Server for Students: SurgeMail from NetWinSite.com They are in the same domain, but I am wanti...

Categories disappeared after upgrade from Office 2k3 to 2k7??
After upgrading from Office 2003 to Office 2007 all of my categories are gone. I still have a complete backup of my system containing Office 2k3 with working categories, is there a way to manually transfer the Categories to Office 2k7? Any help in this area would be completely appreciated. Thx NewsReader2k;115976 Wrote: > After upgrading from Office 2003 to Office 2007 all of my categories > are > gone. > > I still have a complete backup of my system containing Office 2k3 with > working categories, is there a way to manually transfer the Catego...

How do I change the data set on the X axis? (office 2003)
OK, so I created a frequency histogram (bar chart) by selecting the values for the Y-axis, but I can't figure out how to change the values on the X-axis to fit the rest of my values.... When I make the graph using both sets of data, it gives me two separate bar charts on the same plane. Help please :) Thanks Remove the text in the top cell over the x-values; now make the chart. Excel thinks you have two data series best wishes -- Bernard V Liengme Microsoft Excel MVP www.stfx.ca/people/bliengme remove caps from email "jrexattack" <jrexattack@discussions.microsoft.com&...

Opening/importing data from database takes forever after upgrading office!
Hello. I recently reinstalled a users computer and upgraded his office version from 2000 to xp. Now when he imports data from a database it takes forever. It can take several minutes and before the reinstallation the operation only took seconds. What could be wrong? I did the same on his coworkers computer with the same result so there must be something that can solve the problem. I just can't figure it out. The run windows 2000 sp4. Please help. :^) //Johan Anyone? It never hurts to empty the windows temp folder (with excel closed), but it may not help. You may want to take...

matrix help
Hi, I am new to rms. I need to use matrix feature. can somebody direct me to step by step direction on how to set up items in matrix thanks for the help did you try the help file? "altaf" <altaf@discussions.microsoft.com> wrote in message news:088ACEE8-F652-41F2-9B46-926819C2DFC8@microsoft.com... > Hi, > I am new to rms. I need to use matrix feature. can somebody direct me to > step by step direction on how to set up items in matrix > > thanks for the help > Hi Altaf....you may want to use the new item wizard to create your matrix items...it'...

office 2003 eula comes up each time you open word,excel
...

Can I get menus in 2007
Is there any way to get a menu bar w/ word 2007? I like 2007 but the choices in the tabs are not sufficient and I have to fight to get the function I need. thanks john Add what you want to the Quick Access Toolbar. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP, originally posted via msnews.microsoft.com "John Coltrane" <tendengarci@yahoo.com> wrote in message news:ejbigfJ5KHA.5808@TK2MSFTNGP02.phx.gbl... > Is there any way to get a menu bar w/...

Re-installation of office
I need to re-install office on my pc after resetting the pc to the original settings. HELP! Insert Office cd, install. Dont have cd? ....explain "Lisa Lucey" <Lisa Lucey@discussions.microsoft.com> wrote in message news:D935368F-BFC7-4C04-96BA-FEAFABC6E358@microsoft.com... >I need to re-install office on my pc after resetting the pc to the original > settings. HELP! ...

Access 2007 security warning...
Hi, Does anyone know how to stop the security warning on a packaged access 2007 database. I create and sign the database but it still seems to appear. Is the only way to purchase a signature off someone like thwate? Adrian If you used the self-signing certificate that comes with Office, that's only accepted on your own computer. The only solution I found was buying a code-signing certificate. If you are part of a Windows domain that includes a Certificate Server, you can probably generate the code-signing certificate there (for free). Then your users would have to trust your ...

Office 12.2.1 update/Reentering Product Key
Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel I attempted to update my Microsoft Office 2008 from 12.2.0 to 12.2.1 today; however, after the installation was complete, when I went to open a Microsoft Office application, an error message appeared stating: "Office for Mac has determined that your product key is not valid. To use Office for Mac, you must enter a valid product key" and refers me to this link: <http://www.microsoft.com/mac/help.mspx?MODE=pv&CTT=PageView&clr=99-0-0&target=f2d51b70-f7d6-4a3c-ae8b-b90597d7530e1033> After deleti...

Office 2003 and mac office
I have a workbook with some macros and such that i made on my XP computer. I sent it to a friend of mine to use, but he has a mac. The macro i made to sort runs into a problem when he runs it, however when he sent me the workbook and i ran the macor it worked fine. It had a 1004 runtime error. Is this a common problem due to it being made on a pc and ran on a mac? what changes need to be made to make it work on a mac? Selection.Sort Key1:=Range("IA3"), Order1:=xlAscending, Header:=xlGuess, _ OrderCustom:=1, MatchCase:=False, Orientation:=xlTopToBottom, _ Da...

Help with scatterplot
I need some help with my assignment: They�re asking me to create a scatterplot of data to investigate the relationship between machines and maintenance, puting # Machines on the x-axis and # Minutes on the y-axis. Can you explain me what a Scatterplot is?, I�m asking because I think it�s not a normal graph. ANy advice is appreciate. Thanks. Jackov- Did you really need to ask that to all those groups, when you can use Yahoo or Google to find out what a scatter plot is? A scatter plot will show you your data points in a graphical way. "Jakkov" <google@pichara.com> wrote ...

Can I update from Office 98 to Office X
Can I update from Office 98 to Office X for mac? I should of said upgrade from Office 98 to Office X for mac? > From: Aggregates & Roadbuilding Magazine <rock@sympatico.ca> > Newsgroups: microsoft.public.mac.office > Date: Wed, 14 Jan 2004 14:37:48 -0500 > Subject: Can I update from Office 98 to Office X > > Can I update from Office 98 to Office X for mac? > According to the Mactopia site: You can upgrade to Office v. X for Mac if you already own any of the following products: Office�98 Macintosh Edition Entourage�2001 Special Edition <http://www.micr...