Thanks for the suggestion. I tried unregistering/re-registering the msxml3 DLL, but still no luck. However, knowing the help file topics are local might help with debugging this problem. thanks, randy "Randy" <nospam@hotmail.com> wrote in message news:... > All, > > I've recently upgraded to Money 2004 Premium from 2003 Deluxe. I'm now > finding that I can't view any help topics--I get the "Unable to load topic. > Click here to try again." I've tried all the suggestions posted here and at > other sites: cleared out temporary internet files, start Money with the > "-s" option, uninstall/reinstall Money, update HTML help, clean the > registry, et. al. Nothing seems to work--I can see the help > topics/subtopics, but when I click on a topic I get the error. > > Are these help topics locally installed or is Money trying to access them > from the Internet? The reason I ask is I have a new version of Norton > Internet Security installed, but it said that it auto-configured itself for > Money. But, maybe it needs to be tweaked a little. > > Any other ideas? I'm running Win98 SE (4.10.2222 A) and IE 6.0 SP1. > > thanks, > randy > > >