New 2005 Installation.

Am trying to install 2005 fresh, ie not an upgrade.  I 
get stopped at the passport screen.  I enter my passport 
email address and password but it tells me one is 
incorrect.  I can go to MSN and sign into passport with 
no problem using the same password and email.  Any help???
anonymous (74717)
10/4/2004 6:44:25 PM
money 28651 articles. 4 followers. Follow

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Do you have a firewall? You might have to make changes.
"Dean Davis" <> wrote in message 
> Am trying to install 2005 fresh, ie not an upgrade.  I
> get stopped at the passport screen.  I enter my passport
> email address and password but it tells me one is
> incorrect.  I can go to MSN and sign into passport with
> no problem using the same password and email.  Any help??? 

10/5/2004 12:27:31 AM
This could also be due to corrupted files in the IE cache.

If you have checked to make sure that your firewall isn't the problem and
you have checked to ensure that you are truly connected to the internet
during setup, then delete your cookies and temporary internet files in IE.
(Tools->Internet Options... then select "Delete Cookies...", "Ok", then
select "Delete Files...", select "Delete all offline content", then "Ok",
then "Ok")

Another cause of strange Passport failure within Money 2005 (or even prior
version) is that you are logged in to Passport using a different ID.  So
another good rule of thumb if you use multiple passports is to login to
Passport and then logout using the "Sign Out" button to ensure that you are
completely logged out of Passport.  This will correct many Passport issues
with Money.


"Dean Davis" <> wrote in message
> Am trying to install 2005 fresh, ie not an upgrade.  I
> get stopped at the passport screen.  I enter my passport
> email address and password but it tells me one is
> incorrect.  I can go to MSN and sign into passport with
> no problem using the same password and email.  Any help???

10/5/2004 5:10:16 PM

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