Microsoft Money 2007 Crashes when I do Online Updates

Hello,  I hope that someone may be able to help me.
I run Money 2007 version 16.0.120.1303 on Windows XP sp2.  I have used Money 
for quite some time and worked fine until now.  When I try to do the online 
updates the windows error message: "Microsof Money has encountered a problem 
and needs to close..." appears. When I send the error report Money closes.
Is anyone experinecing the same problem?  Are there any fixes?  Thanks for 
any help
0
User (141)
8/13/2007 3:02:15 PM
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P.s.
Oh! By the way. . .
Money does not accept either the files downloaded from my financial 
institutions.  So, even the manual updates is not working!
0
8/13/2007 3:54:01 PM
In microsoft.public.money, A Money user <A Money
user@discussions.microsoft.com> wrote:

>Hello,  I hope that someone may be able to help me.
>I run Money 2007 version 16.0.120.1303 on Windows XP sp2.  I have used Money 
>for quite some time and worked fine until now.  When I try to do the online 
>updates the windows error message: "Microsof Money has encountered a problem 
>and needs to close..." appears. When I send the error report Money closes.
>Is anyone experinecing the same problem?  Are there any fixes?  Thanks for 
>any help

See these:

http://support.microsoft.com/kb/932727/en-us

http://support.microsoft.com/kb/836197/en-us
0
via_newsgroup (13114)
8/13/2007 4:53:09 PM
"Cal Learner-- MVP" wrote:

> In microsoft.public.money, A Money user <A Money
> user@discussions.microsoft.com> wrote:
> 
> >Hello,  I hope that someone may be able to help me.
> >I run Money 2007 version 16.0.120.1303 on Windows XP sp2.  I have used Money 
> >for quite some time and worked fine until now.  When I try to do the online 
> >updates the windows error message: "Microsof Money has encountered a problem 
> >and needs to close..." appears. When I send the error report Money closes.
> >Is anyone experinecing the same problem?  Are there any fixes?  Thanks for 
> >any help
> 
> See these:
> 
> http://support.microsoft.com/kb/932727/en-us
> 
> http://support.microsoft.com/kb/836197/en-us
>

Thanks Cal Learner,
However, the links you gave me do not seem to apply. . . 
1. Money opens perfectly.  The creash does not occur when I run the program, 
but only when I try to do the online update
2. The web page you gave me says that the cause of the problem is a wirless 
mouse, and tells me disinstall Logitech SetPoint (that I do not have).

0
8/13/2007 5:18:07 PM
So:
What are the "Details" of the error message (modname, etc), There should be 
a Click for Details link on that "has encountered a problem" dialog.
Did this just recently start happening or has it always been a problem?
If recently, what changed?

-Mark

"A Money user" <AMoneyuser@discussions.microsoft.com> wrote in message 
news:AEF7A147-877F-4104-B9B2-3482FC7AD724@microsoft.com...
> "Cal Learner-- MVP" wrote:
>
>> In microsoft.public.money, A Money user <A Money
>> user@discussions.microsoft.com> wrote:
>>
>> >Hello,  I hope that someone may be able to help me.
>> >I run Money 2007 version 16.0.120.1303 on Windows XP sp2.  I have used 
>> >Money
>> >for quite some time and worked fine until now.  When I try to do the 
>> >online
>> >updates the windows error message: "Microsof Money has encountered a 
>> >problem
>> >and needs to close..." appears. When I send the error report Money 
>> >closes.
>> >Is anyone experinecing the same problem?  Are there any fixes?  Thanks 
>> >for
>> >any help
>>
>> See these:
>>
>> http://support.microsoft.com/kb/932727/en-us
>>
>> http://support.microsoft.com/kb/836197/en-us
>>
>
> Thanks Cal Learner,
> However, the links you gave me do not seem to apply. . .
> 1. Money opens perfectly.  The creash does not occur when I run the 
> program,
> but only when I try to do the online update
> 2. The web page you gave me says that the cause of the problem is a 
> wirless
> mouse, and tells me disinstall Logitech SetPoint (that I do not have).
> 

0
abcd7779 (838)
8/13/2007 5:33:01 PM
Mark,
the Error Reports states the following:
AppName: msmoney.exe
AppVer: 16.0.0.1303
ModName: udsxml.dll
ModVer: 0.0.0.0
Offset: 0000f18e

"Mark" wrote:

> So:
> What are the "Details" of the error message (modname, etc), There should be 
> a Click for Details link on that "has encountered a problem" dialog.
> Did this just recently start happening or has it always been a problem?
> If recently, what changed?
> 
> -Mark
> 
> "A Money user" <AMoneyuser@discussions.microsoft.com> wrote in message 
> news:AEF7A147-877F-4104-B9B2-3482FC7AD724@microsoft.com...
> > "Cal Learner-- MVP" wrote:
> >
> >> In microsoft.public.money, A Money user <A Money
> >> user@discussions.microsoft.com> wrote:
> >>
> >> >Hello,  I hope that someone may be able to help me.
> >> >I run Money 2007 version 16.0.120.1303 on Windows XP sp2.  I have used 
> >> >Money
> >> >for quite some time and worked fine until now.  When I try to do the 
> >> >online
> >> >updates the windows error message: "Microsof Money has encountered a 
> >> >problem
> >> >and needs to close..." appears. When I send the error report Money 
> >> >closes.
> >> >Is anyone experinecing the same problem?  Are there any fixes?  Thanks 
> >> >for
> >> >any help
> >>
> >> See these:
> >>
> >> http://support.microsoft.com/kb/932727/en-us
> >>
> >> http://support.microsoft.com/kb/836197/en-us
> >>
> >
> > Thanks Cal Learner,
> > However, the links you gave me do not seem to apply. . .
> > 1. Money opens perfectly.  The creash does not occur when I run the 
> > program,
> > but only when I try to do the online update
> > 2. The web page you gave me says that the cause of the problem is a 
> > wirless
> > mouse, and tells me disinstall Logitech SetPoint (that I do not have).
> > 
> 
> 
0
8/14/2007 8:06:04 AM
p.s.
The problem started recently.  The online update has worked perfectly until 
a few days ago.  Even when Microsoft made the changes in the banking services 
it seemed that worked fine.  So, I do not know what other changes may have 
occured.  I did not install anything new on my computer, so I assume that 
there is no "conflict" with other programs.

"A Money user" wrote:

> Mark,
> the Error Reports states the following:
> AppName: msmoney.exe
> AppVer: 16.0.0.1303
> ModName: udsxml.dll
> ModVer: 0.0.0.0
> Offset: 0000f18e
> 
> "Mark" wrote:
> 
> > So:
> > What are the "Details" of the error message (modname, etc), There should be 
> > a Click for Details link on that "has encountered a problem" dialog.
> > Did this just recently start happening or has it always been a problem?
> > If recently, what changed?
> > 
> > -Mark
> > 
> > "A Money user" <AMoneyuser@discussions.microsoft.com> wrote in message 
> > news:AEF7A147-877F-4104-B9B2-3482FC7AD724@microsoft.com...
> > > "Cal Learner-- MVP" wrote:
> > >
> > >> In microsoft.public.money, A Money user <A Money
> > >> user@discussions.microsoft.com> wrote:
> > >>
> > >> >Hello,  I hope that someone may be able to help me.
> > >> >I run Money 2007 version 16.0.120.1303 on Windows XP sp2.  I have used 
> > >> >Money
> > >> >for quite some time and worked fine until now.  When I try to do the 
> > >> >online
> > >> >updates the windows error message: "Microsof Money has encountered a 
> > >> >problem
> > >> >and needs to close..." appears. When I send the error report Money 
> > >> >closes.
> > >> >Is anyone experinecing the same problem?  Are there any fixes?  Thanks 
> > >> >for
> > >> >any help
> > >>
> > >> See these:
> > >>
> > >> http://support.microsoft.com/kb/932727/en-us
> > >>
> > >> http://support.microsoft.com/kb/836197/en-us
> > >>
> > >
> > > Thanks Cal Learner,
> > > However, the links you gave me do not seem to apply. . .
> > > 1. Money opens perfectly.  The creash does not occur when I run the 
> > > program,
> > > but only when I try to do the online update
> > > 2. The web page you gave me says that the cause of the problem is a 
> > > wirless
> > > mouse, and tells me disinstall Logitech SetPoint (that I do not have).
> > > 
> > 
> > 
0
8/14/2007 8:12:02 AM
You could test a new file (or the Sample.mny file) to verify if it is 
something specific to your data file.

Other than that, if you can't think of what may have changed/happened prior 
to this occuring, it may be best to contact Support.

-Mark




"A Money user" <AMoneyuser@discussions.microsoft.com> wrote in message 
news:5253BAD5-06E7-4E19-A525-DEBB91F30263@microsoft.com...
> p.s.
> The problem started recently.  The online update has worked perfectly 
> until
> a few days ago.  Even when Microsoft made the changes in the banking 
> services
> it seemed that worked fine.  So, I do not know what other changes may have
> occured.  I did not install anything new on my computer, so I assume that
> there is no "conflict" with other programs.
>
> "A Money user" wrote:
>
>> Mark,
>> the Error Reports states the following:
>> AppName: msmoney.exe
>> AppVer: 16.0.0.1303
>> ModName: udsxml.dll
>> ModVer: 0.0.0.0
>> Offset: 0000f18e
>>
>> "Mark" wrote:
>>
>> > So:
>> > What are the "Details" of the error message (modname, etc), There 
>> > should be
>> > a Click for Details link on that "has encountered a problem" dialog.
>> > Did this just recently start happening or has it always been a problem?
>> > If recently, what changed?
>> >
>> > -Mark
>> >
>> > "A Money user" <AMoneyuser@discussions.microsoft.com> wrote in message
>> > news:AEF7A147-877F-4104-B9B2-3482FC7AD724@microsoft.com...
>> > > "Cal Learner-- MVP" wrote:
>> > >
>> > >> In microsoft.public.money, A Money user <A Money
>> > >> user@discussions.microsoft.com> wrote:
>> > >>
>> > >> >Hello,  I hope that someone may be able to help me.
>> > >> >I run Money 2007 version 16.0.120.1303 on Windows XP sp2.  I have 
>> > >> >used
>> > >> >Money
>> > >> >for quite some time and worked fine until now.  When I try to do 
>> > >> >the
>> > >> >online
>> > >> >updates the windows error message: "Microsof Money has encountered 
>> > >> >a
>> > >> >problem
>> > >> >and needs to close..." appears. When I send the error report Money
>> > >> >closes.
>> > >> >Is anyone experinecing the same problem?  Are there any fixes? 
>> > >> >Thanks
>> > >> >for
>> > >> >any help
>> > >>
>> > >> See these:
>> > >>
>> > >> http://support.microsoft.com/kb/932727/en-us
>> > >>
>> > >> http://support.microsoft.com/kb/836197/en-us
>> > >>
>> > >
>> > > Thanks Cal Learner,
>> > > However, the links you gave me do not seem to apply. . .
>> > > 1. Money opens perfectly.  The creash does not occur when I run the
>> > > program,
>> > > but only when I try to do the online update
>> > > 2. The web page you gave me says that the cause of the problem is a
>> > > wirless
>> > > mouse, and tells me disinstall Logitech SetPoint (that I do not 
>> > > have).
>> > >
>> >
>> > 

0
abcd7779 (838)
8/14/2007 3:35:55 PM
Another thing to try to verify is if it is only occuring when updating a 
specific account or Financial Institution.

-Mark


"A Money user" <AMoneyuser@discussions.microsoft.com> wrote in message 
news:5253BAD5-06E7-4E19-A525-DEBB91F30263@microsoft.com...
> p.s.
> The problem started recently.  The online update has worked perfectly 
> until
> a few days ago.  Even when Microsoft made the changes in the banking 
> services
> it seemed that worked fine.  So, I do not know what other changes may have
> occured.  I did not install anything new on my computer, so I assume that
> there is no "conflict" with other programs.
>
> "A Money user" wrote:
>
>> Mark,
>> the Error Reports states the following:
>> AppName: msmoney.exe
>> AppVer: 16.0.0.1303
>> ModName: udsxml.dll
>> ModVer: 0.0.0.0
>> Offset: 0000f18e
>>
>> "Mark" wrote:
>>
>> > So:
>> > What are the "Details" of the error message (modname, etc), There 
>> > should be
>> > a Click for Details link on that "has encountered a problem" dialog.
>> > Did this just recently start happening or has it always been a problem?
>> > If recently, what changed?
>> >
>> > -Mark
>> >
>> > "A Money user" <AMoneyuser@discussions.microsoft.com> wrote in message
>> > news:AEF7A147-877F-4104-B9B2-3482FC7AD724@microsoft.com...
>> > > "Cal Learner-- MVP" wrote:
>> > >
>> > >> In microsoft.public.money, A Money user <A Money
>> > >> user@discussions.microsoft.com> wrote:
>> > >>
>> > >> >Hello,  I hope that someone may be able to help me.
>> > >> >I run Money 2007 version 16.0.120.1303 on Windows XP sp2.  I have 
>> > >> >used
>> > >> >Money
>> > >> >for quite some time and worked fine until now.  When I try to do 
>> > >> >the
>> > >> >online
>> > >> >updates the windows error message: "Microsof Money has encountered 
>> > >> >a
>> > >> >problem
>> > >> >and needs to close..." appears. When I send the error report Money
>> > >> >closes.
>> > >> >Is anyone experinecing the same problem?  Are there any fixes? 
>> > >> >Thanks
>> > >> >for
>> > >> >any help
>> > >>
>> > >> See these:
>> > >>
>> > >> http://support.microsoft.com/kb/932727/en-us
>> > >>
>> > >> http://support.microsoft.com/kb/836197/en-us
>> > >>
>> > >
>> > > Thanks Cal Learner,
>> > > However, the links you gave me do not seem to apply. . .
>> > > 1. Money opens perfectly.  The creash does not occur when I run the
>> > > program,
>> > > but only when I try to do the online update
>> > > 2. The web page you gave me says that the cause of the problem is a
>> > > wirless
>> > > mouse, and tells me disinstall Logitech SetPoint (that I do not 
>> > > have).
>> > >
>> >
>> > 

0
abcd7779 (838)
8/14/2007 3:42:20 PM
Thanks Mark,

I think I have found the problem.  When you asked if I made some changes I 
did not remember that I needed to change the Regional Settings of my computer 
From English (United States of America) to Italian.  When I Remebered of that 
change I reinstated the US regional settings and it worked fine again!

It make sense... Italian use a slightly different decimal point (I would say 
a decimal comma), and maybe this messed us the calculations and created an 
internal coflict!!

Anyway, thanks for the suggestion!  It worked!


"Mark" wrote:

> Another thing to try to verify is if it is only occuring when updating a 
> specific account or Financial Institution.
> 
> -Mark
> 
> 
> "A Money user" <AMoneyuser@discussions.microsoft.com> wrote in message 
> news:5253BAD5-06E7-4E19-A525-DEBB91F30263@microsoft.com...
> > p.s.
> > The problem started recently.  The online update has worked perfectly 
> > until
> > a few days ago.  Even when Microsoft made the changes in the banking 
> > services
> > it seemed that worked fine.  So, I do not know what other changes may have
> > occured.  I did not install anything new on my computer, so I assume that
> > there is no "conflict" with other programs.
> >
> > "A Money user" wrote:
> >
> >> Mark,
> >> the Error Reports states the following:
> >> AppName: msmoney.exe
> >> AppVer: 16.0.0.1303
> >> ModName: udsxml.dll
> >> ModVer: 0.0.0.0
> >> Offset: 0000f18e
> >>
> >> "Mark" wrote:
> >>
> >> > So:
> >> > What are the "Details" of the error message (modname, etc), There 
> >> > should be
> >> > a Click for Details link on that "has encountered a problem" dialog.
> >> > Did this just recently start happening or has it always been a problem?
> >> > If recently, what changed?
> >> >
> >> > -Mark
> >> >
> >> > "A Money user" <AMoneyuser@discussions.microsoft.com> wrote in message
> >> > news:AEF7A147-877F-4104-B9B2-3482FC7AD724@microsoft.com...
> >> > > "Cal Learner-- MVP" wrote:
> >> > >
> >> > >> In microsoft.public.money, A Money user <A Money
> >> > >> user@discussions.microsoft.com> wrote:
> >> > >>
> >> > >> >Hello,  I hope that someone may be able to help me.
> >> > >> >I run Money 2007 version 16.0.120.1303 on Windows XP sp2.  I have 
> >> > >> >used
> >> > >> >Money
> >> > >> >for quite some time and worked fine until now.  When I try to do 
> >> > >> >the
> >> > >> >online
> >> > >> >updates the windows error message: "Microsof Money has encountered 
> >> > >> >a
> >> > >> >problem
> >> > >> >and needs to close..." appears. When I send the error report Money
> >> > >> >closes.
> >> > >> >Is anyone experinecing the same problem?  Are there any fixes? 
> >> > >> >Thanks
> >> > >> >for
> >> > >> >any help
> >> > >>
> >> > >> See these:
> >> > >>
> >> > >> http://support.microsoft.com/kb/932727/en-us
> >> > >>
> >> > >> http://support.microsoft.com/kb/836197/en-us
> >> > >>
> >> > >
> >> > > Thanks Cal Learner,
> >> > > However, the links you gave me do not seem to apply. . .
> >> > > 1. Money opens perfectly.  The creash does not occur when I run the
> >> > > program,
> >> > > but only when I try to do the online update
> >> > > 2. The web page you gave me says that the cause of the problem is a
> >> > > wirless
> >> > > mouse, and tells me disinstall Logitech SetPoint (that I do not 
> >> > > have).
> >> > >
> >> >
> >> > 
> 
> 
0
8/14/2007 4:00:03 PM
On Mon, 13 Aug 2007 08:02:15 -0700, A Money user <A Money
user@discussions.microsoft.com> wrote:

>Hello,  I hope that someone may be able to help me.
>I run Money 2007 version 16.0.120.1303 on Windows XP sp2.  I have used Money 
>for quite some time and worked fine until now.  When I try to do the online 
>updates the windows error message: "Microsof Money has encountered a problem 
>and needs to close..." appears. When I send the error report Money closes.
>Is anyone experinecing the same problem?  Are there any fixes?  Thanks for 
>any help

Two things to try:

1.  Does it happen on a new file?  If not, the problem may be a corruption in
your money file.  Either try one of the several repair methods; or revert to a
recent backup.

2.  Does it occur after a clean boot?  Execute the clean boot per
http://support.microsoft.com/kb/310353

If it does NOT occur, then there is a conflict with another program.  Even if
you didn't install a new program recently, some existing program may have been
updated.

If it still occurs, see #1 above.

One example of a conflict, which occurs on MY machine, is with Citicard Virtual
Account Number.  That is a program that generates one-time-use credit card
numbers for use in Internet purchases.  If that program is running while MS
Money is doing certain activities, including downloads, MSMoney will crash.
--ron
0
ronrosenfeld (3122)
8/14/2007 4:01:06 PM
Reply:

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First post on here. i found a similar post to this but could not get it to work for me. im not very experienced with access. The problem I have a continuous form with limited data and I would like to have a button which then opens up a selected record in another form I've placed the button via the wizard and, while it opens the form, it doesn't open to the selected record. It it possible to have a button on a continous form which would then open to a bookmarked record on another form? The wizard put this code, is it possible to modify this? Private Sub Command48_Click() On Error ...

Lara Brown, "using microsoft crm"
She creates an outlook contacts importing tool(chapter 14). Its just the tool i need. I trying to track down someone who used it or knows any thing about it. I looked at the code on the disk that came with the book, but am not sure where to start. thanks. You need to be familiar with visual studio.net and programming. "Sam" <Sam@radc.com> wrote in message news:015201c3cfd5$8b815b00$a401280a@phx.gbl... > She creates an outlook contacts importing tool(chapter > 14). Its just the tool i need. I trying to track down > someone who used it or knows any thing about...

Minimize datasheet view after update
Hello all, I have a regular form with a datasheet subform attach to it. I have a button in the main form that refreshes data on my datasheet form. This is how it works: I will find a record on the datasheet form, expand it (by clicking on the + sign) and add information. After adding the information I will click on the button (located in the main form) and refresh some fields in the main form (based on what information was entered on the datasheet). After I refresh, the datasheet will stay expanded, it will not shrink. I want all the records to be shrinked (go from - to +) after I c...

word 2007- not saving files- does not bring up save box
Can't save any doc/docx when you try to save either save /saveas or ctrl s nothing happens and word crashes. Think it may have something to do with auto recovery of files? I have tried to change the normal.doc also but nothing seems to work. any thoughts greatly appreciated? Would it be simplest to reinstall? Thanks That's a symptom of a Word Data Key corruption - usually because Word has been running when updates are installed. Run Regedit and expand by double-clicking to the key below. With DATA selected, press DELETE. Word will automatically recreate a new key w...

Money 2000 doesn't update quotes (from Italy)
Hi, I'm from Italy, and I can't download the updated prices of my mutual funds, while I update without any problem indices like S&P 500; I don't get any error message, so I think I configured everyhing well. I only discovered that Money 2000 put an IT: before every symbol, and I can't put it off. There's anyone who can help me? Thanks. > There's anyone who can help me? > Thanks. Hello, try this registry update http://www.microsoft.com/italy/money/ilsolereg.htm Ciao Enrico ...

IMF update for Exchange 2003
There is a new IMF Update, is there any Technet articles that go along with this update? Since the name of the downloadable file is "Exchange2003-KB883106-v2-x86-ENU.exe", I guess there will be a Q883106 article, but for the time being it's just not available. -- Blog "subject: exchange" http://spaces.msn.com/members/ehlo/ "Sabo, Eric" <SaboEric@discussions.microsoft.com> wrote in message news:009DEE8A-151C-44DF-93D2-BEDADA447673@microsoft.com... > There is a new IMF Update, is there any Technet articles that go along > with > this upd...

Payroll Tax table update
Does anyone know when the new payroll tax tables automatic updates will be ready for download, Does this include the new rates for the new stimulus plan? Thank You ...

Error in 2003 Microsoft Word
Trying to insert clipart- error appears-0X800C0008? What's the solution? See the following for further information. http://support.microsoft.com/kb/912675/en-us Hope it helps, -- Brian McCaffery "tj" wrote: > Trying to insert clipart- error appears-0X800C0008? What's the solution? ...

Before Update validation
There are two parts to this. First, I use code in a standard module and custom navigation buttons for record navigation. This lets me use the same functions and the same buttons in all of my forms. For instance, to go to the next record, I have the following function in the module: Public Function TheNextRecord() On Error GoTo NextRecord_Error DoCmd.GoToRecord , , acNext ProcExit: Exit Function NextRecord_Error: MsgBox "Error " & Err.Number & " (" & Err.Description & ") " & _ "in NextRecord, mdlRecordNav"...

installing microsoft pop3 connector on sbs
When I recently installed our exchange server for sbs, the pop3 connector wasn't installed, for some reason. Anyone know where the option is to install it? On 5 Mar 2007 21:07:00 -0800, "talkinggoat" <johnmclaren_99@yahoo.com> wrote: >When I recently installed our exchange server for sbs, the pop3 >connector wasn't installed, for some reason. Anyone know where the >option is to install it? If you insist on such an action might I ask that you go and ask in the SBS newsgroups. Meanwhile, to save yourself a good deal of time and grey hairs I will point you at ...

Error updating PM30200
We did a table import of our transactios into PM30200. Now, I want to change the values on some of the records through sql and I get an error Server: Msg 8115, Level 16, State 8, Procedure TR_INSERT_ADDEXTERNALMOCOSTS_PM30200, Line 13 Arithmetic overflow error converting numeric to data type numeric. The statement has been terminated. How can I get around this error? I am getting the same error when I try to update values in TWO or Fabricam company through sql. What SQL statement are you using? Does TR indicate a trigger on your table? It looks like a really big number, but numeric fi...

how do I update a default value without changing the values of pr.
I usually calculate a price by multiplying a default value by another value. Periodically, I need to change the default value to reflect inflation, etcc, but I don't want that change to affect previous calculations. So how can I change the default value to take effect only from a specific date. I don't know how to use expressions in Access and hope there is a simple design method to do it. Where are you applying the 'Default'? Field in a table, form, report? What is your complete expression? -- KARL DEWEY Build a little - Test a little "Abel O" wrote: &...