Hi all,

I have a user that for a long time has been using Corel Paint Shop Pro Photo 
X2 for photo management, and Word for creation of reports with his photos. 
This weekend, I upgraded him to Windows 7, and as part of the process 
upgraded him to Office 2007 SP2, up from the original release. Along the way 
were several other office updates as well.

His original workflow was to crop the photos to his liking in the photo 
editor, then copy them and paste them directly into his word document. I had 
seen him do this in past while looking at other issues in word, and it worked.

However, after all of these upgrades, this workflow fails. Upon copying the 
photo, a small notification appears in word saying "Item not collected." The 
Office clipboard appears empty, and pasting in word does nothing. However, 
the windows clipboard is populated, and pasting into pbrush.exe shows the 
entire contents of the photo as copied from his photo editor. The photos are 
quite large, at roughly 2900x2100 pixels, and according to image properties 
from the photo editor take up 1000KB on disk and 17400KB in RAM.

While experimenting, Alt-PrntScrn on small windows will still copy the 
window image to the clipboard as normal, but this can be done only very few 
times before the Office clipboard appears to fill up.

Some other suspicions that didn't pan out were that AVG Antivirus (version 
9.0.708) was somehow interfering, or that there was some word add-in that was 
causing problems. However, on a machine running Vista SP2 and Office 2007 SP2 
(without AVG), similar problems were encountered.

My user realizes that Word's Insert | Picture workflow, as well as drag/drop 
from explorer will work to get the pictures inside of word, however having 
exercised the workflow myself this is considerably more annoying, and a major 
buzzkill. Additionally, after cropping the photos he closes them without 
saving to preserve the original image, for legal reasons. Therefore working 
through the file system is not an option without saving copies of the photos, 
taking up a lot of extra space, or forcing him to clean up his altered 
versions later on, which would be another huge bummer.

I've done some searching already, and found that apparently the Office 
clipboard has a hard cap of 8MB capacity. However, this appears to have been 
the case through several versions of Word already. Can anyone explain to me 
why this would have worked in the past, or what could have caused the 
workflow to break after either upgrading to Windows 7, or upgrading Office to 
SP2?

p.s. My posts don't seem to be registering, as this is the third time I've 
posted and I cannot seem to find it in the office forums afterwards. Someone 
please tell me what I'm doing wrong.

On Dec 4, 12:23=A0pm, bisl <b...@discussions.microsoft.com> wrote:
> Hi all,
>
> I have a user that for a long time has been using Corel Paint Shop Pro Ph=
oto
> X2 for photo management, and Word for creation of reports with his photos=
..
> This weekend, I upgraded him to Windows 7, and as part of the process
> upgraded him to Office 2007 SP2, up from the original release. Along the =
way
> were several other office updates as well.
>
> His original workflow was to crop the photos to his liking in the photo
> editor, then copy them and paste them directly into his word document. I =
had
> seen him do this in past while looking at other issues in word, and it wo=
rked.
>
> However, after all of these upgrades, this workflow fails. Upon copying t=
he
> photo, a small notification appears in word saying "Item not collected." =
The
> Office clipboard appears empty, and pasting in word does nothing. However=
,
> the windows clipboard is populated, and pasting into pbrush.exe shows the
> entire contents of the photo as copied from his photo editor. The photos =
are
> quite large, at roughly 2900x2100 pixels, and according to image properti=
es
> from the photo editor take up 1000KB on disk and 17400KB in RAM.
>
> While experimenting, Alt-PrntScrn on small windows will still copy the
> window image to the clipboard as normal, but this can be done only very f=
ew
> times before the Office clipboard appears to fill up.
>
> Some other suspicions that didn't pan out were that AVG Antivirus (versio=
n
> 9.0.708) was somehow interfering, or that there was some word add-in that=
 was
> causing problems. However, on a machine running Vista SP2 and Office 2007=
 SP2
> (without AVG), similar problems were encountered.
>
> My user realizes that Word's Insert | Picture workflow, as well as drag/d=
rop
> from explorer will work to get the pictures inside of word, however havin=
g
> exercised the workflow myself this is considerably more annoying, and a m=
ajor
> buzzkill. Additionally, after cropping the photos he closes them without
> saving to preserve the original image, for legal reasons. Therefore worki=
ng
> through the file system is not an option without saving copies of the pho=
tos,
> taking up a lot of extra space, or forcing him to clean up his altered
> versions later on, which would be another huge bummer.
>
> I've done some searching already, and found that apparently the Office
> clipboard has a hard cap of 8MB capacity. However, this appears to have b=
een
> the case through several versions of Word already. Can anyone explain to =
me
> why this would have worked in the past, or what could have caused the
> workflow to break after either upgrading to Windows 7, or upgrading Offic=
e to
> SP2?
>
> p.s. My posts don't seem to be registering, as this is the third time I'v=
e
> posted and I cannot seem to find it in the office forums afterwards. Some=
one
> please tell me what I'm doing wrong.

I've seen this question three times now (because I use google groups,
not some unreliable web interface through some MS website), but I
don't see how I can "tell you" what you're doing wrong, since "Reply
to author" would address my reply to you @discussions.microsoft.com!