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Microsoft Word 2007 has stopped working
A week or so ago I started getting an error message every time I close Word
2007. The error is "Microsoft Office Word has stopped working" "Windows can
check on-line for a solution to the problem and try to recover your
information." The problem signature is:
APPCRASH/WINWORD.EXE/12.0.6514.5000/4a89d533/wwlib.dll etc.
From the error message I get to select two paths to close the program. In
either case, the program closes. It can immediately be reopened, however.
If I'm using a document in Word and I want to open another document, no
problem.
Does anyone have a suggestion as to how to correct this annoying situation?
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Utf
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4/10/2010 5:04:02 PM |
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See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm.
--
Stefan Blom
Microsoft Word MVP
"TD7ND" <TD7ND@discussions.microsoft.com> wrote in message
news:0473CC6F-297D-4431-A46B-BF58B3E10471@microsoft.com...
>A week or so ago I started getting an error message every time I close Word
> 2007. The error is "Microsoft Office Word has stopped working" "Windows
> can
> check on-line for a solution to the problem and try to recover your
> information." The problem signature is:
> APPCRASH/WINWORD.EXE/12.0.6514.5000/4a89d533/wwlib.dll etc.
>
> From the error message I get to select two paths to close the program. In
> either case, the program closes. It can immediately be reopened, however.
>
> If I'm using a document in Word and I want to open another document, no
> problem.
>
> Does anyone have a suggestion as to how to correct this annoying
> situation?
>
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Stefan
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4/10/2010 5:41:54 PM
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See the following KnowledgeBase Article:
How to troubleshoot problems that occur when you start or use Word 2007,
Word 2003, or Word 2002 at:
http://support.microsoft.com/default.aspx/kb/921541?p=1
--
Hope this helps.
Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.
Doug Robbins - Word MVP, originally posted via msnews.microsoft.com
"TD7ND" <TD7ND@discussions.microsoft.com> wrote in message
news:0473CC6F-297D-4431-A46B-BF58B3E10471@microsoft.com...
> A week or so ago I started getting an error message every time I close
> Word
> 2007. The error is "Microsoft Office Word has stopped working" "Windows
> can
> check on-line for a solution to the problem and try to recover your
> information." The problem signature is:
> APPCRASH/WINWORD.EXE/12.0.6514.5000/4a89d533/wwlib.dll etc.
>
> From the error message I get to select two paths to close the program. In
> either case, the program closes. It can immediately be reopened, however.
>
> If I'm using a document in Word and I want to open another document, no
> problem.
>
> Does anyone have a suggestion as to how to correct this annoying
> situation?
>
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Reply
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Doug
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4/11/2010 12:36:53 AM
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2 Replies
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