Can't delete "virus" program from Temp Folders

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Hi!
I have 3 remaining "virus" programs in temp folders:
* c:\windows|temp
* c:\Doc & Sett\name\local settings\Temp

When delete or move to desktop, get error:
"Cannnot move........being used by another program..."

Tried Safe Mode, but "virus" programs not there......

Any way I can delete or move to trash?

MUCH THANKS!
Gene:)
0
Reply Utf 2/21/2010 4:29:01 AM

What program are you using to try to remove them?
What anti-virus app is installed, and is that what you are using to 
remove them?

Install update and run Malwarebytes Anti-Malware and see if it can 
remove them in the course of its scan:
http://www.malwarebytes.org/mbam.php

There are instructions on this web page on how to install and use MBAM:
http://www.bleepingcomputer.com/virus-removal/remove-privacy-center

Please do NOT click any of the ads on that page.
-- 
Glen Ventura, MS MVP  Oct. 2002 - Sept. 2009
A+
http://dts-l.net/


"Gene Moirao" <GeneMoirao@discussions.microsoft.com> wrote in message 
news:BF85B8BF-C0DC-43A6-99C2-54FFE5D4EEA1@microsoft.com...
> Hi!
> I have 3 remaining "virus" programs in temp folders:
> * c:\windows|temp
> * c:\Doc & Sett\name\local settings\Temp
>
> When delete or move to desktop, get error:
> "Cannnot move........being used by another program..."
>
> Tried Safe Mode, but "virus" programs not there......
>
> Any way I can delete or move to trash?
>
> MUCH THANKS!
> Gene:) 

0
Reply glee 2/21/2010 4:54:46 AM


Two approaches, use BartPE to delete from outside the OS, or use:

http://technet.microsoft.com/en-us/sysinternals/bb897556.aspx

which will delete at next reboot before any processes get a chance to start.

"Gene Moirao" wrote:

> Hi!
> I have 3 remaining "virus" programs in temp folders:
> * c:\windows|temp
> * c:\Doc & Sett\name\local settings\Temp
> 
> When delete or move to desktop, get error:
> "Cannnot move........being used by another program..."
> 
> Tried Safe Mode, but "virus" programs not there......
> 
> Any way I can delete or move to trash?
> 
> MUCH THANKS!
> Gene:)
0
Reply Utf 2/21/2010 8:24:01 AM


"Gene Moirao" wrote:

> Hi!
> I have 3 remaining "virus" programs in temp folders:
> * c:\windows|temp
> * c:\Doc & Sett\name\local settings\Temp
> 
> When delete or move to desktop, get error:
> "Cannnot move........being used by another program..."
> 
> Tried Safe Mode, but "virus" programs not there......
> 
> Any way I can delete or move to trash?
> 
> MUCH THANKS!
> Gene:)

Try to show hidden files and folders in Safe Mode and try the deletion.

If you know the correct path to these progs try this tool:

http://killbox.net/help.html


Try this live CD:
Dr.Web® LiveCD
Emergency System Recovery Disk
http://www.freedrweb.com/livecd/?lng=en

If this machine really badly infected you need either to take to your local 
Repair shop or  clean install of the operating system. The later will wipe 
out  all data and you will lose all of your programs and Personal Data, 
Pictures..etc

HTH
nass
--
http://www.nasstec.co.uk


0
Reply Utf 2/21/2010 11:33:01 AM

From: "Gene Moirao" <GeneMoirao@discussions.microsoft.com>

| Hi!
| I have 3 remaining "virus" programs in temp folders:
| * c:\windows|temp
| * c:\Doc & Sett\name\local settings\Temp

| When delete or move to desktop, get error:
| "Cannnot move........being used by another program..."

| Tried Safe Mode, but "virus" programs not there......

| Any way I can delete or move to trash?

| MUCH THANKS!
| Gene:)

Who said you were infected with a 'virus' ?
What makes you think it is a 'virus' and NOT a trojan ?

What exactly are they and what is telling you they need to be removed.

Please provide REAL facts.


-- 
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp 


0
Reply David 2/21/2010 12:18:18 PM

On Sat, 20 Feb 2010 20:29:01 -0800, Gene Moirao
<GeneMoirao@discussions.microsoft.com> wrote:

> Hi!
> I have 3 remaining "virus" programs in temp folders:


What "'virus'" programs" are these? How do you know they are viruses?

What do you mean by "remaining"? What have you done so far?

If you are using an anti-virus program, which one is it?


> * c:\windows|temp
> * c:\Doc & Sett\name\local settings\Temp
> 
> When delete or move to desktop, get error:
> "Cannnot move........being used by another program..."
> 
> Tried Safe Mode, but "virus" programs not there......
> 
> Any way I can delete or move to trash?
> 
> MUCH THANKS!
> Gene:)

-- 
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup
0
Reply Ken 2/21/2010 3:13:43 PM

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