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Slow Startup
All of a sudden Dell XP Pro PC startup got slow. Right after Windows XP
screen w/progress bar disappears, the screen goes black and HD action stops.
Close to a minute later the mouse cursor appears on the screen and HD action
resumes. Thought it may have something to do w/updates but can't put finger
on anything that works.
Any help will be greatly appreciated.
KenP
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Utf
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12/19/2009 2:36:01 PM |
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On Dec 19, 9:36=A0am, KenP <K...@discussions.microsoft.com> wrote:
> All of a sudden Dell XP Pro PC startup got slow. Right after Windows XP
> screen w/progress bar disappears, the screen goes black and HD action sto=
ps.
> Close to a minute later the mouse cursor appears on the screen and HD act=
ion
> resumes. Thought it may have something to do w/updates but can't put fing=
er
> on anything that works.
>
> Any help will be greatly appreciated.
>
> KenP
To eliminate questions and guessing, please provide additional
information about your
system.
What if any antivirus/malware softwares do you currently have
installed?
Click Start, Run and in the box enter:
msinfo32
Click OK, and when the System Summary info appears, click Edit, Select
All, Copy and then paste
the information back here.
There will be some personal information (like System Name and User
Name), and whatever appears to
be private information to you, just delete it from the pasted
information.
Perform some scans for malicious software, then fix any remaining
issues:
Download, install, update and do a full scan with these free malware
detection programs:
Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
They can be uninstalled later if desired.
Then the guessing will be better.
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Jose
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12/19/2009 4:03:16 PM
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Ken
Does anything apprear in Event Viewer?
Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.
You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
KenP wrote:
> All of a sudden Dell XP Pro PC startup got slow. Right after Windows
> XP screen w/progress bar disappears, the screen goes black and HD
> action stops. Close to a minute later the mouse cursor appears on the
> screen and HD action resumes. Thought it may have something to do
> w/updates but can't put finger on anything that works.
>
> Any help will be greatly appreciated.
>
> KenP
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Gerry
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12/19/2009 5:55:25 PM
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2 Replies
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