Windows update just does not find any patches for windows

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I run windows update but no patches ever show up for windows. Belarc advisor
and It.shavlik both say that I am missing critical and regular patches. Any 
thoughts
would be appreciated.
0
Reply Utf 4/22/2010 10:18:04 PM

Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; 
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or 
newsgroup. Please do so in your next reply.

RonRPh wrote:
> I run windows update but no patches ever show up for windows. Belarc 
> advisor
> and It.shavlik both say that I am missing critical and regular patches. 
> Any
> thoughts
> would be appreciated. 

0
Reply PA 4/22/2010 10:40:09 PM


RonRPh wrote:
> I run windows update but no patches ever show up for windows.
> Belarc advisor and It.shavlik both say that I am missing critical
> and regular patches. Any thoughts
> would be appreciated.

First thought...
Windows _____, _____ Edition, __-bit with Service Pack _ (if applicable)?

Second thought...
What patches do "Belarc Advisor" and "Shavlik" tell you that you need (list 
3 or 4...)?

Last thought...
If this is Windows XP or Vista - have you ever installed BETA service packs?

-- 
Shenan Stanley
     MS-MVP
-- 
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html 


0
Reply Shenan 4/22/2010 10:40:15 PM

Sorry- my bad. Windows XP professional 32 bit with service pack 3 (v .5857)- 
as far as I remember no beta service packs
Belarc says that I am missing these
Q971468 - Important  (details...)  
Q974417 - Critical  (details...)  
Q975560 - Critical  (details...)  
Q975561 - Important  (details...)  
Q975713 - Critical  (details...)  
Q977816 - Critical  (details...)  
Q977914 - Critical  (details...)  
Q978037 - Important  (details...)  
Q978262 - Critical  (details...)  
Q978338 - Moderate  (details...)  
Q978601 - Critical  (details...)  
Q978706 - Moderate  (details...)  
Q979309 - Critical  (details...)  
Q979683 - Important  (details...)  
Q980182 - Critical  (details...)  
Q980232 - Critical  (details...)  
Q981332 - Important  (details...) 

0
Reply Utf 4/23/2010 3:16:05 AM

"RonRPh" <RonRPh@discussions.microsoft.com> schrieb:

> Sorry- my bad. Windows XP professional 32 bit with service pack 3 (v .5857)- 
> as far as I remember no beta service packs

Any hints in the windowsupdate.log file?
http://support.microsoft.com/kb/902093/en-us

Bye,
Freudi
0
Reply Ottmar 4/23/2010 4:42:58 AM

Start | Run | WINVER | OK: What's the Build number displayed here?

Open Add/Remove Programs: What's the KB number of the most recently 
installed "Security Update for Windows XP" and what's the Installation date?

What anti-virus application or security suite is installed and is your 
subscription current?  What anti-spyware applications (other than Defender)? 
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the 
computer (e.g., a free-trial version that came preinstalled when you bought 
it)?

Is Automatic Updates enabled?
-- 
~PA Bear


RonRPh wrote:
> Sorry- my bad. Windows XP professional 32 bit with service pack 3 (v 
> .5857)-
> as far as I remember no beta service packs
> Belarc says that I am missing these
> Q971468 - Important  (details...)
> Q974417 - Critical  (details...)
> Q975560 - Critical  (details...)
> Q975561 - Important  (details...)
> Q975713 - Critical  (details...)
> Q977816 - Critical  (details...)
> Q977914 - Critical  (details...)
> Q978037 - Important  (details...)
> Q978262 - Critical  (details...)
> Q978338 - Moderate  (details...)
> Q978601 - Critical  (details...)
> Q978706 - Moderate  (details...)
> Q979309 - Critical  (details...)
> Q979683 - Important  (details...)
> Q980182 - Critical  (details...)
> Q980232 - Critical  (details...)
> Q981332 - Important  (details...)
<paste>
> I run windows update but no patches ever show up for windows. Belarc
> advisor and It.shavlik both say that I am missing critical and regular
> patches. Any thoughts would be appreciated. 

0
Reply PA 4/23/2010 5:42:36 AM

winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3, v.5
Mcfee antivirus- updated to current- finds nothing;
have run malware malabytes, defender, and ad-aware
windows firewall
Was running mcfee, then Norton, now back to mcfee ( had to load in an older 
backup when I was playing around with Netframework- let my backup lapse for 
awhile)
Automatic updates enabled.
Did get one sort of error in the update log ( did not know your could do that)
WARNING: Failed to evaluate Installed rule, updateId = 
{F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001
2010-04-23	06:59:48:765	1956	1444	Agent	WARNING: Failed to evaluate 
Installed rule, updateId = {BFE5B177-A086-47A0-B102-097E4FA1F807}.102, hr = 
8024E001
Would this mean anything???
0
Reply Utf 4/23/2010 11:13:01 AM

[To keep track of things, it helps immensely if you quote all of the 
previous message(s) in your replies to the newsgroup.  Thank you.]

> winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3

Did you install SP3 via Windows Update and are you certain WINVER reports 
"version 5.5"?

> ...had to load in an older backup...

Explain, please.

> Was running mcfee, then Norton, now back to mcfee

Norton and McAfee applications are notorious for not uninstalling (or 
upgrading) cleanly.

1. Download the Norton Removal Tool, saving it to your desktop: 
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

2. Close all open applications (i.e., anything with an icon on the taskbar).

3. Double-click on the file you saved in #1 above to run the utility. Don't 
TOUCH your keyboard until the run completes, then reboot.

4. Now run this McAfee three-step fix: 
http://service.mcafee.com/FAQDocument.aspx?id=TS100507

NB: After completing Step #1 of this fix (uninstall McAfee), make certain 
that the Windows Firewall is enabled!  You're "working without a net" now so 
don't do ANYTHING else online until you've completed Step #3 of the fix!

5. Manually & repeatedly update the McAfee application until you get a "no 
more updates" prompt.

6. Open Internet Explorer (only) to http://windowsupdate.microsoft.com | 
Select CUSTOM and scan | Install any Critical Security Updates offered 
(e.g., KB980182; KB979683).  If a Root Certificates update is listed in the 
Optional Software updates category on the left-hand side of the scan results 
window, install it to take full advantage of IE8's enhanced security.
-- 
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


RonRPh wrote:
> winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3,
> v.5 Mcfee antivirus- updated to current- finds nothing;
> have run malware malabytes, defender, and ad-aware
> windows firewall
> Was running mcfee, then Norton, now back to mcfee ( had to load in an 
> older
> backup when I was playing around with Netframework- let my backup lapse 
> for
> awhile)
> Automatic updates enabled.
> Did get one sort of error in the update log ( did not know your could do
> that) WARNING: Failed to evaluate Installed rule, updateId =
> {F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001
> 2010-04-23 06:59:48:765 1956 1444 Agent WARNING: Failed to evaluate
> Installed rule, updateId = {BFE5B177-A086-47A0-B102-097E4FA1F807}.102, hr 
> =
> 8024E001
> Would this mean anything???
<paste>
PA Bear [MS MVP] wrote:
> Start | Run | WINVER | OK: What's the Build number displayed here?
>
> Open Add/Remove Programs: What's the KB number of the most recently
> installed "Security Update for Windows XP" and what's the Installation 
> date?
>
> What anti-virus application or security suite is installed and is your
> subscription current?  What anti-spyware applications (other than 
> Defender)?
> What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you 
> bought
> it)?
>
> Is Automatic Updates enabled?
>
> RonRPh wrote:
>> Sorry- my bad. Windows XP professional 32 bit with service pack 3 (v
>> .5857)-
>> as far as I remember no beta service packs
>> Belarc says that I am missing these
>> Q971468 - Important  (details...)
>> Q974417 - Critical  (details...)
>> Q975560 - Critical  (details...)
>> Q975561 - Important  (details...)
>> Q975713 - Critical  (details...)
>> Q977816 - Critical  (details...)
>> Q977914 - Critical  (details...)
>> Q978037 - Important  (details...)
>> Q978262 - Critical  (details...)
>> Q978338 - Moderate  (details...)
>> Q978601 - Critical  (details...)
>> Q978706 - Moderate  (details...)
>> Q979309 - Critical  (details...)
>> Q979683 - Important  (details...)
>> Q980182 - Critical  (details...)
>> Q980232 - Critical  (details...)
>> Q981332 - Important  (details...)
> <paste>
>> I run windows update but no patches ever show up for windows. Belarc
>> advisor and It.shavlik both say that I am missing critical and regular
>> patches. Any thoughts would be appreciated. 

0
Reply PA 4/23/2010 2:17:08 PM

RonRPh wrote:
> winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: Service
> Pack 3)
<snipped>

Whoa.  Version 5.5?!

Can you double-check?

-- 
Shenan Stanley
     MS-MVP
-- 
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html 


0
Reply Shenan 4/23/2010 4:20:03 PM

"RonRPh" <RonRPh@discussions.microsoft.com> schrieb:

> winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3, v.5

Bet "version 5.5" is a typo.

> WARNING: Failed to evaluate Installed rule, updateId = 
> {F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001

http://support.microsoft.com/kb/971058/en-us may be worth trying.

Bye,
Freudi
0
Reply Ottmar 4/23/2010 5:00:58 PM

Ottmar Freudenberger wrote:
> "RonRPh" <RonRPh@discussions.microsoft.com> schrieb:
>
>> winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3,
>> v.5
>
> Bet "version 5.5" is a typo.

+1

>> WARNING: Failed to evaluate Installed rule, updateId =
>> {F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001
>
> http://support.microsoft.com/kb/971058/en-us may be worth trying.

+1 (assuming a functional AV app is installed) 

0
Reply PA 4/23/2010 5:59:17 PM


"PA Bear [MS MVP]" wrote:

> Ottmar Freudenberger wrote:
> > "RonRPh" <RonRPh@discussions.microsoft.com> schrieb:
> >
> >> winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3,
> >> v.5
> >
> > Bet "version 5.5" is a typo.
> 
> +1
> 
> >> WARNING: Failed to evaluate Installed rule, updateId =
> >> {F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001
> >
> > http://support.microsoft.com/kb/971058/en-us may be worth trying.
> 
> +1 (assuming a functional AV app is installed) 
> 
> ==================================================
Did try the reset- just the regular one- no luck. Since it is an old backup 
that I'm 
currently working off of ( before I switched to Norton) I would have to 
think that it
is pretty much a "clean" version on Mcfee- so doing the antivirus thing does 
not
seem like the answer to me but when I have some time I'll play around with 
it. 
> Thank You for trying to help           Ron
0
Reply Utf 4/23/2010 11:25:01 PM

RonRPh wrote:
<snip>
> Did try the reset- just the regular one- no luck. Since it is an old 
> backup
> that I'm
> currently working off of ( before I switched to Norton) I would have to
> think that it
> is pretty much a "clean" version on Mcfee- so doing the antivirus thing 
> does
> not
> seem like the answer to me but when I have some time I'll play around with
> it.
> Thank You for trying to help.
<paste>
> Any thoughts would be appreciated.
</paste>

And then dismissed out of hand?

Could that "old backup" be horked, too?  You betcha!  Especially if WINVER 
really reports "version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice 
Pack 3."

See...

     Help: I Got Hacked. Now What Do I Do?
     http://technet.microsoft.com/en-us/library/cc700813.aspx

Back-up any personal data (none of which should be considered 100% 
trustworthy at this point) then format the HDD & do a clean install of 
Windows.  Please note that a Repair Install (AKA in-place upgrade) will NOT 
fix this!

HOW TO do a clean install of WinXP: See 
http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in 
http://support.microsoft.com/kb/978307

After the clean install, you will have the equivalent of a "new computer" so 
take care of everything on the following page before otherwise connecting 
the machine to the internet or a local network (i.e., other computers) and 
before using a flash drive or SDCard that isn't brand-new or hasn't been 
freshly formatted:

     4 steps to help protect your new computer before you go online
     http://www.microsoft.com/security/pypc.aspx

Other helpful references include:

HOW TO get a computer running WinXP Gold (no Service Packs) fully patched 
(after a clean install)
http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c

HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a 
clean install)
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b

Tip: After getting the computer fully-patched, download/install KB971029 
manually: http://support.microsoft.com/kb/971029

NB: Any Norton or McAfee free-trial that came preinstalled on the computer 
when you bought it will be reinstalled (but invalid) when Windows is 
reinstalled. You MUST uninstall the free-trial and download/run the 
appropriate removal tool before installing any updates, Windows Service 
Packs or IE upgrades and before installing your new anti-virus application 
(which will require WinXP SP3 to be installed).

     Norton Removal Tool
     ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

     McAfee Consumer Products Removal Tool
     http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Over & out.
-- 
~PA Bear

0
Reply PA 4/24/2010 12:30:31 AM

"RonRPh" <RonRPh@discussions.microsoft.com> schrieb:

>> > http://support.microsoft.com/kb/971058/en-us may be worth trying.

> Did try the reset- just the regular one- no luck.

You've tried the "agressive mode" too in the meantime? If not, go ahead.
Still no luck? *Uninstall* McAfee *completely* and just in case you have
a personal firewall application running in the background too, uninstall
that one too. Instead enable Windows Firewall and give Microsoft Security
Essentials a try.

Bye,
Freudi
0
Reply Ottmar 4/24/2010 4:43:28 AM

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