The three .NET updates fail to install. I have manually deleted all .Net 
Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
have used the .NET cleanup tool to uninstall all .NET Framework packages 
twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
I cannot get these updates to install. I opened a request for assistance via 
email and was simply referred back to here.

I have the following in update history:

Error Code: 0x643  
Try to install the update again, or request help from one of the following 
resources. 


BUT the event log for each failed update is as follows:

Event Type:	Error
Event Source:	MsiInstaller
Event Category:	None
Event ID:	11720
Date:		12/06/2010
Time:		11:23:31
User:		xxxxxxxxx
Computer:	xxxxxxxxxx
Description:
Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
Windows Installer package. A script required for this install to complete 
could not be run. Contact your support personnel or package vendor.  Custom 
action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
Line 22, Column 14,  

For more information, see Help and Support Center at 
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 39 32 41 43 35 46 35   {92AC5F5
0008: 39 2d 39 39 39 39 2d 34   9-9999-4
0010: 30 32 39 2d 39 43 31 45   029-9C1E
0018: 2d 42 43 32 44 33 36 44   -BC2D36D
0020: 30 46 45 46 30 7d         0FEF0}  


Perhaps the event log may help someone help me to fix this problem. I have 
been trying to fix this for days now. Ihave tried to run scripten.exe to 
enable scripting but that says my software is newer and I dont need to run 
it. I have also reinstalled the winows installer latest version (I believe)

I should also tell you that I am running Windows XP Pro service pack 3 with 
all required updates (except the problem ones) installed. AVG Antivirus 
installed Spybot search and destroy installed and Adaware. BUT I have 
disabled all of those whilst trying to install the updates to no avail.

"arnoldkrg" wrote:

> The three .NET updates fail to install. I have manually deleted all .Net 
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> have used the .NET cleanup tool to uninstall all .NET Framework packages 
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> I cannot get these updates to install. I opened a request for assistance via 
> email and was simply referred back to here.
> 
> I have the following in update history:
> 
> Error Code: 0x643  
> Try to install the update again, or request help from one of the following 
> resources. 
> 
> 
> BUT the event log for each failed update is as follows:
> 
> Event Type:	Error
> Event Source:	MsiInstaller
> Event Category:	None
> Event ID:	11720
> Date:		12/06/2010
> Time:		11:23:31
> User:		xxxxxxxxx
> Computer:	xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> Windows Installer package. A script required for this install to complete 
> could not be run. Contact your support personnel or package vendor.  Custom 
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> Line 22, Column 14,  
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}  
> 
> 
> Perhaps the event log may help someone help me to fix this problem. I have 
> been trying to fix this for days now. Ihave tried to run scripten.exe to 
> enable scripting but that says my software is newer and I dont need to run 
> it. I have also reinstalled the winows installer latest version (I believe)

-- KB979906 will not install and really wants to keep coming back. A real  
pain.,
Larry H.


"arnoldkrg" wrote:

> I should also tell you that I am running Windows XP Pro service pack 3 with 
> all required updates (except the problem ones) installed. AVG Antivirus 
> installed Spybot search and destroy installed and Adaware. BUT I have 
> disabled all of those whilst trying to install the updates to no avail.
> 
> "arnoldkrg" wrote:
> 
> > The three .NET updates fail to install. I have manually deleted all .Net 
> > Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> > have used the .NET cleanup tool to uninstall all .NET Framework packages 
> > twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> > I cannot get these updates to install. I opened a request for assistance via 
> > email and was simply referred back to here.
> > 
> > I have the following in update history:
> > 
> > Error Code: 0x643  
> > Try to install the update again, or request help from one of the following 
> > resources. 
> > 
> > 
> > BUT the event log for each failed update is as follows:
> > 
> > Event Type:	Error
> > Event Source:	MsiInstaller
> > Event Category:	None
> > Event ID:	11720
> > Date:		12/06/2010
> > Time:		11:23:31
> > User:		xxxxxxxxx
> > Computer:	xxxxxxxxxx
> > Description:
> > Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> > Windows Installer package. A script required for this install to complete 
> > could not be run. Contact your support personnel or package vendor.  Custom 
> > action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> > error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> > Line 22, Column 14,  
> > 
> > For more information, see Help and Support Center at 
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> > 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> > 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> > 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> > 0020: 30 46 45 46 30 7d         0FEF0}  
> > 
> > 
> > Perhaps the event log may help someone help me to fix this problem. I have 
> > been trying to fix this for days now. Ihave tried to run scripten.exe to 
> > enable scripting but that says my software is newer and I dont need to run 
> > it. I have also reinstalled the winows installer latest version (I believe)

See the following

http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80070643

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

"arnoldkrg" <arnoldkrg@discussions.microsoft.com> wrote in message 
news:6B00FD1C-EE51-44C0-9665-F0BD38D4806B@microsoft.com...
> The three .NET updates fail to install. I have manually deleted all .Net
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I
> have used the .NET cleanup tool to uninstall all .NET Framework packages
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still
> I cannot get these updates to install. I opened a request for assistance via
> email and was simply referred back to here.
>
> I have the following in update history:
>
> Error Code: 0x643
> Try to install the update again, or request help from one of the following
> resources.
>
>
> BUT the event log for each failed update is as follows:
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 11720
> Date: 12/06/2010
> Time: 11:23:31
> User: xxxxxxxxx
> Computer: xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this
> Windows Installer package. A script required for this install to complete
> could not be run. Contact your support personnel or package vendor.  Custom
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime
> error: ActiveX component can't create object: 'Scripting.FileSystemObject'
> Line 22, Column 14,
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}
>
>
> Perhaps the event log may help someone help me to fix this problem. I have
> been trying to fix this for days now. Ihave tried to run scripten.exe to
> enable scripting but that says my software is newer and I dont need to run
> it. I have also reinstalled the winows installer latest version (I believe) 

I've got the same problem with two of the three files you mentioned('09 and 
'06). I get the same error code, but no instruction as to what to do to fix 
it. I'm hoping someone here can enlighten us poor slobs.

CottonRLS

"arnoldkrg" wrote:

> The three .NET updates fail to install. I have manually deleted all .Net 
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> have used the .NET cleanup tool to uninstall all .NET Framework packages 
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> I cannot get these updates to install. I opened a request for assistance via 
> email and was simply referred back to here.
> 
> I have the following in update history:
> 
> Error Code: 0x643  
> Try to install the update again, or request help from one of the following 
> resources. 
> 
> 
> BUT the event log for each failed update is as follows:
> 
> Event Type:	Error
> Event Source:	MsiInstaller
> Event Category:	None
> Event ID:	11720
> Date:		12/06/2010
> Time:		11:23:31
> User:		xxxxxxxxx
> Computer:	xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> Windows Installer package. A script required for this install to complete 
> could not be run. Contact your support personnel or package vendor.  Custom 
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> Line 22, Column 14,  
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}  
> 
> 
> Perhaps the event log may help someone help me to fix this problem. I have 
> been trying to fix this for days now. Ihave tried to run scripten.exe to 
> enable scripting but that says my software is newer and I dont need to run 
> it. I have also reinstalled the winows installer latest version (I believe)

I got the same error code and after several hours and no help (the Microsoft 
tech was in my computer remotely and eventually HE goes to a web page and 
google's it - OMG - I could do that myself. Anyway, this was my solution and 
it worked for me (and please note I DID NOT uninstall ANYTHING manually - 
just downloaded the items again - could not understand any of the MS 
instructions for uninstalling - messed up my computer doing them - got more 
error codes and then used the SYSTEM RESTORE feature to restore computer to 
previous day before the updates and my screw ups trying to fix it).

So, use SYSTEM RESTORE if you think you messed up, then:

I had the issue with NET framework 1.1 not being able to install. Other 
people have had .NET 3.5 etc, but the process should be the same.

I decided if it was an issue with 1.1 (or 3.5 etc) I would try re-installing 
it without uninstalling as some people have suggested. Uninstalling was too 
risky as it messed up something else, causing me to click on START and then 
go to system restore to previous day (hence I wouldn't advise uninstalling 
any .NET manually if you don't know what the heck you're doing, or why).

I went to microsoft.com, then to DOWNLOADS, then on the right 
hand side it says frequent destinations or something, DOWNLOAD CENTER. In the 
download center box I typed .NET framework 1.1 and reinstalled it and the 1.1 
service pack too. So, you could try this - type in the versions of .NET 
framework it says didn't work, click download for each, and also check for SP 
(service pack) updates too. After that was done (and I did get one error 
message that something was shutting down during this too), I clicked on that 
darned yellow shield again and it installed fine and restarted fine too. Not 
sure if this will help you or anyone else, but I hope so!

Apparently MS was aware this would be an issue for some - shame their 
website doesn't help more!



"arnoldkrg" wrote:

> The three .NET updates fail to install. I have manually deleted all .Net 
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> have used the .NET cleanup tool to uninstall all .NET Framework packages 
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> I cannot get these updates to install. I opened a request for assistance via 
> email and was simply referred back to here.
> 
> I have the following in update history:
> 
> Error Code: 0x643  
> Try to install the update again, or request help from one of the following 
> resources. 
> 
> 
> BUT the event log for each failed update is as follows:
> 
> Event Type:	Error
> Event Source:	MsiInstaller
> Event Category:	None
> Event ID:	11720
> Date:		12/06/2010
> Time:		11:23:31
> User:		xxxxxxxxx
> Computer:	xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> Windows Installer package. A script required for this install to complete 
> could not be run. Contact your support personnel or package vendor.  Custom 
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> Line 22, Column 14,  
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}  
> 
> 
> Perhaps the event log may help someone help me to fix this problem. I have 
> been trying to fix this for days now. Ihave tried to run scripten.exe to 
> enable scripting but that says my software is newer and I dont need to run 
> it. I have also reinstalled the winows installer latest version (I believe)

I'm having the same ongoing issues with this same 3 updates. It would be nice 
if Microsoft would address these issues.

"arnoldkrg" wrote:

> The three .NET updates fail to install. I have manually deleted all .Net 
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> have used the .NET cleanup tool to uninstall all .NET Framework packages 
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> I cannot get these updates to install. I opened a request for assistance via 
> email and was simply referred back to here.
> 
> I have the following in update history:
> 
> Error Code: 0x643  
> Try to install the update again, or request help from one of the following 
> resources. 
> 
> 
> BUT the event log for each failed update is as follows:
> 
> Event Type:	Error
> Event Source:	MsiInstaller
> Event Category:	None
> Event ID:	11720
> Date:		12/06/2010
> Time:		11:23:31
> User:		xxxxxxxxx
> Computer:	xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> Windows Installer package. A script required for this install to complete 
> could not be run. Contact your support personnel or package vendor.  Custom 
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> Line 22, Column 14,  
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}  
> 
> 
> Perhaps the event log may help someone help me to fix this problem. I have 
> been trying to fix this for days now. Ihave tried to run scripten.exe to 
> enable scripting but that says my software is newer and I dont need to run 
> it. I have also reinstalled the winows installer latest version (I believe)

I have further information which may be of help. I found this article via 
google:

http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx

Apparently these updates come with Fix it 50123 as part of the whole update 
package. It is the Fix it 50123 part of the package which is failing. I 
verified this by trying to manually apply Fix it 50123 from:

http://support.microsoft.com/kb/921050

This installation also failed with the same error message as before:

Event Type:	Error
Event Source:	MsiInstaller
Event Category:	None
Event ID:	11720
Date:		12/06/2010
Time:		17:02:01
User:		xxxxxxxxxx
Computer:	xxxxxxxxxx
Description:
Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
Windows Installer package. A script required for this install to complete 
could not be run. Contact your support personnel or package vendor.  Custom 
action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
Line 22, Column 14,  

For more information, see Help and Support Center at 
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 39 32 41 43 35 46 35   {92AC5F5
0008: 39 2d 39 39 39 39 2d 34   9-9999-4
0010: 30 32 39 2d 39 43 31 45   029-9C1E
0018: 2d 42 43 32 44 33 36 44   -BC2D36D
0020: 30 46 45 46 30 7d         0FEF0}  



"arnoldkrg" wrote:

> The three .NET updates fail to install. I have manually deleted all .Net 
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> have used the .NET cleanup tool to uninstall all .NET Framework packages 
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> I cannot get these updates to install. I opened a request for assistance via 
> email and was simply referred back to here.
> 
> I have the following in update history:
> 
> Error Code: 0x643  
> Try to install the update again, or request help from one of the following 
> resources. 
> 
> 
> BUT the event log for each failed update is as follows:
> 
> Event Type:	Error
> Event Source:	MsiInstaller
> Event Category:	None
> Event ID:	11720
> Date:		12/06/2010
> Time:		11:23:31
> User:		xxxxxxxxx
> Computer:	xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> Windows Installer package. A script required for this install to complete 
> could not be run. Contact your support personnel or package vendor.  Custom 
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> Line 22, Column 14,  
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}  
> 
> 
> Perhaps the event log may help someone help me to fix this problem. I have 
> been trying to fix this for days now. Ihave tried to run scripten.exe to 
> enable scripting but that says my software is newer and I dont need to run 
> it. I have also reinstalled the winows installer latest version (I believe)

Did you disable Spybot Tea Timer?

Reposting...

See the "How to obtain help" section of
http://support.microsoft.com/kb/979909

For home users, no-charge support is available by calling 1-866-PCSAFETY
(1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
States and in Canada or by contacting your local Microsoft subsidiary.
There is no-charge for support calls that are associated with security
updates.  When you call, clearly state that your problem is related to a
Security Update and cite the update's KB number (e.g., KB979909).

Or you can...

Start a free Windows Update support incident email request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Customers who experience issues installing Microsoft security updates also
can visit the following page for assistance:
https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
-- 
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


arnoldkrg wrote:
> I should also tell you that I am running Windows XP Pro service pack 3 
> with
> all required updates (except the problem ones) installed. AVG Antivirus
> installed Spybot search and destroy installed and Adaware. BUT I have
> disabled all of those whilst trying to install the updates to no avail.
>
> "arnoldkrg" wrote:
>
>> The three .NET updates fail to install. I have manually deleted all .Net
>> Framework packages and reinstalled. I have applied Microsoft Fix It 
>> 50123.
>> I have used the .NET cleanup tool to uninstall all .NET Framework 
>> packages
>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
>> still I cannot get these updates to install. I opened a request for
>> assistance via email and was simply referred back to here.
>>
>> I have the following in update history:
>>
>> Error Code: 0x643
>> Try to install the update again, or request help from one of the 
>> following
>> resources.
>>
>>
>> BUT the event log for each failed update is as follows:
>>
>> Event Type: Error
>> Event Source: MsiInstaller
>> Event Category: None
>> Event ID: 11720
>> Date: 12/06/2010
>> Time: 11:23:31
>> User: xxxxxxxxx
>> Computer: xxxxxxxxxx
>> Description:
>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
>> this
>> Windows Installer package. A script required for this install to complete
>> could not be run. Contact your support personnel or package vendor. 
>> Custom
>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
>> runtime
>> error: ActiveX component can't create object: 
>> 'Scripting.FileSystemObject'
>> Line 22, Column 14,
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
>> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
>> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
>> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
>> 0020: 30 46 45 46 30 7d         0FEF0}
>>
>>
>> Perhaps the event log may help someone help me to fix this problem. I 
>> have
>> been trying to fix this for days now. Ihave tried to run scripten.exe to
>> enable scripting but that says my software is newer and I dont need to 
>> run
>> it. I have also reinstalled the winows installer latest version (I 
>> believe) 

If the KB921050 Fix It resolves your problems, someone's still VERY WRONG 
with your computer!

arnoldkrg wrote:
> I have further information which may be of help. I found this article via
> google:
>
> http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx
>
> Apparently these updates come with Fix it 50123 as part of the whole 
> update
> package. It is the Fix it 50123 part of the package which is failing. I
> verified this by trying to manually apply Fix it 50123 from:
>
> http://support.microsoft.com/kb/921050
>
> This installation also failed with the same error message as before:
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 11720
> Date: 12/06/2010
> Time: 17:02:01
> User: xxxxxxxxxx
> Computer: xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
> this
> Windows Installer package. A script required for this install to complete
> could not be run. Contact your support personnel or package vendor. 
> Custom
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
> runtime
> error: ActiveX component can't create object: 'Scripting.FileSystemObject'
> Line 22, Column 14,
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}
>
>
>
> "arnoldkrg" wrote:
>
>> The three .NET updates fail to install. I have manually deleted all .Net
>> Framework packages and reinstalled. I have applied Microsoft Fix It 
>> 50123.
>> I have used the .NET cleanup tool to uninstall all .NET Framework 
>> packages
>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
>> still I cannot get these updates to install. I opened a request for
>> assistance via email and was simply referred back to here.
>>
>> I have the following in update history:
>>
>> Error Code: 0x643
>> Try to install the update again, or request help from one of the 
>> following
>> resources.
>>
>>
>> BUT the event log for each failed update is as follows:
>>
>> Event Type: Error
>> Event Source: MsiInstaller
>> Event Category: None
>> Event ID: 11720
>> Date: 12/06/2010
>> Time: 11:23:31
>> User: xxxxxxxxx
>> Computer: xxxxxxxxxx
>> Description:
>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
>> this
>> Windows Installer package. A script required for this install to complete
>> could not be run. Contact your support personnel or package vendor. 
>> Custom
>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
>> runtime
>> error: ActiveX component can't create object: 
>> 'Scripting.FileSystemObject'
>> Line 22, Column 14,
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
>> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
>> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
>> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
>> 0020: 30 46 45 46 30 7d         0FEF0}
>>
>>
>> Perhaps the event log may help someone help me to fix this problem. I 
>> have
>> been trying to fix this for days now. Ihave tried to run scripten.exe to
>> enable scripting but that says my software is newer and I dont need to 
>> run
>> it. I have also reinstalled the winows installer latest version (I 
>> believe) 

Someone's still VERY WRONG .  :-)

-- 
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message 
news:%23j3wKilCLHA.5464@TK2MSFTNGP05.phx.gbl...
> If the KB921050 Fix It resolves your problems, someone's still VERY WRONG with 
> your computer!
>
> arnoldkrg wrote:
>> I have further information which may be of help. I found this article via
>> google:
>>
>> http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx
>>
>> Apparently these updates come with Fix it 50123 as part of the whole update
>> package. It is the Fix it 50123 part of the package which is failing. I
>> verified this by trying to manually apply Fix it 50123 from:
>>
>> http://support.microsoft.com/kb/921050
>>
>> This installation also failed with the same error message as before:
>>
>> Event Type: Error
>> Event Source: MsiInstaller
>> Event Category: None
>> Event ID: 11720
>> Date: 12/06/2010
>> Time: 17:02:01
>> User: xxxxxxxxxx
>> Computer: xxxxxxxxxx
>> Description:
>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this
>> Windows Installer package. A script required for this install to complete
>> could not be run. Contact your support personnel or package vendor. Custom
>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime
>> error: ActiveX component can't create object: 'Scripting.FileSystemObject'
>> Line 22, Column 14,
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
>> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
>> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
>> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
>> 0020: 30 46 45 46 30 7d         0FEF0}
>>
>>
>>
>> "arnoldkrg" wrote:
>>
>>> The three .NET updates fail to install. I have manually deleted all .Net
>>> Framework packages and reinstalled. I have applied Microsoft Fix It 50123.
>>> I have used the .NET cleanup tool to uninstall all .NET Framework packages
>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
>>> still I cannot get these updates to install. I opened a request for
>>> assistance via email and was simply referred back to here.
>>>
>>> I have the following in update history:
>>>
>>> Error Code: 0x643
>>> Try to install the update again, or request help from one of the following
>>> resources.
>>>
>>>
>>> BUT the event log for each failed update is as follows:
>>>
>>> Event Type: Error
>>> Event Source: MsiInstaller
>>> Event Category: None
>>> Event ID: 11720
>>> Date: 12/06/2010
>>> Time: 11:23:31
>>> User: xxxxxxxxx
>>> Computer: xxxxxxxxxx
>>> Description:
>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this
>>> Windows Installer package. A script required for this install to complete
>>> could not be run. Contact your support personnel or package vendor. Custom
>>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime
>>> error: ActiveX component can't create object: 'Scripting.FileSystemObject'
>>> Line 22, Column 14,
>>>
>>> For more information, see Help and Support Center at
>>> http://go.microsoft.com/fwlink/events.asp.
>>> Data:
>>> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
>>> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
>>> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
>>> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
>>> 0020: 30 46 45 46 30 7d         0FEF0}
>>>
>>>
>>> Perhaps the event log may help someone help me to fix this problem. I have
>>> been trying to fix this for days now. Ihave tried to run scripten.exe to
>>> enable scripting but that says my software is newer and I dont need to run
>>> it. I have also reinstalled the winows installer latest version (I believe)
> 

The point is that the Fix it (Fix it 50123) didnt resolve my problem. It 
wouldnt install with the same error I described earlier. I cannot update 
because Fix it 50123 is included in the .Net critical updates., and the 
installation of Fix it 50123 fails with the same error message. I cannot 
think what might be seriously wrong with my PC. All other software updates 
install with no problems. I can run VB Scripts with no problems. I am the 
only user oin this computer and so have administration rights. The ONLY 
problem I have is with these updates. Also as you can see from the reference 
I gave in my previous post, I am not the only person in the world with this 
problem!!!!

"PA Bear [MS MVP]" wrote:

> If the KB921050 Fix It resolves your problems, someone's still VERY WRONG 
> with your computer!
> 
> arnoldkrg wrote:
> > I have further information which may be of help. I found this article via
> > google:
> >
> > http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx
> >
> > Apparently these updates come with Fix it 50123 as part of the whole 
> > update
> > package. It is the Fix it 50123 part of the package which is failing. I
> > verified this by trying to manually apply Fix it 50123 from:
> >
> > http://support.microsoft.com/kb/921050
> >
> > This installation also failed with the same error message as before:
> >
> > Event Type: Error
> > Event Source: MsiInstaller
> > Event Category: None
> > Event ID: 11720
> > Date: 12/06/2010
> > Time: 17:02:01
> > User: xxxxxxxxxx
> > Computer: xxxxxxxxxx
> > Description:
> > Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
> > this
> > Windows Installer package. A script required for this install to complete
> > could not be run. Contact your support personnel or package vendor. 
> > Custom
> > action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
> > runtime
> > error: ActiveX component can't create object: 'Scripting.FileSystemObject'
> > Line 22, Column 14,
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> > 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> > 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> > 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> > 0020: 30 46 45 46 30 7d         0FEF0}
> >
> >
> >
> > "arnoldkrg" wrote:
> >
> >> The three .NET updates fail to install. I have manually deleted all .Net
> >> Framework packages and reinstalled. I have applied Microsoft Fix It 
> >> 50123.
> >> I have used the .NET cleanup tool to uninstall all .NET Framework 
> >> packages
> >> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
> >> still I cannot get these updates to install. I opened a request for
> >> assistance via email and was simply referred back to here.
> >>
> >> I have the following in update history:
> >>
> >> Error Code: 0x643
> >> Try to install the update again, or request help from one of the 
> >> following
> >> resources.
> >>
> >>
> >> BUT the event log for each failed update is as follows:
> >>
> >> Event Type: Error
> >> Event Source: MsiInstaller
> >> Event Category: None
> >> Event ID: 11720
> >> Date: 12/06/2010
> >> Time: 11:23:31
> >> User: xxxxxxxxx
> >> Computer: xxxxxxxxxx
> >> Description:
> >> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
> >> this
> >> Windows Installer package. A script required for this install to complete
> >> could not be run. Contact your support personnel or package vendor. 
> >> Custom
> >> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
> >> runtime
> >> error: ActiveX component can't create object: 
> >> 'Scripting.FileSystemObject'
> >> Line 22, Column 14,
> >>
> >> For more information, see Help and Support Center at
> >> http://go.microsoft.com/fwlink/events.asp.
> >> Data:
> >> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> >> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> >> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> >> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> >> 0020: 30 46 45 46 30 7d         0FEF0}
> >>
> >>
> >> Perhaps the event log may help someone help me to fix this problem. I 
> >> have
> >> been trying to fix this for days now. Ihave tried to run scripten.exe to
> >> enable scripting but that says my software is newer and I dont need to 
> >> run
> >> it. I have also reinstalled the winows installer latest version (I 
> >> believe) 
> 
> .
> 

Yes I did disable tea timer . It made no difference

"PA Bear [MS MVP]" wrote:

> Did you disable Spybot Tea Timer?
> 
> Reposting...
> 
> See the "How to obtain help" section of
> http://support.microsoft.com/kb/979909
> 
> For home users, no-charge support is available by calling 1-866-PCSAFETY
> (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United
> States and in Canada or by contacting your local Microsoft subsidiary.
> There is no-charge for support calls that are associated with security
> updates.  When you call, clearly state that your problem is related to a
> Security Update and cite the update's KB number (e.g., KB979909).
> 
> Or you can...
> 
> Start a free Windows Update support incident email request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
> 
> Customers who experience issues installing Microsoft security updates also
> can visit the following page for assistance:
> https://consumersecuritysupport.microsoft.com/
> 
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
> 
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> -- 
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> 
> 
> arnoldkrg wrote:
> > I should also tell you that I am running Windows XP Pro service pack 3 
> > with
> > all required updates (except the problem ones) installed. AVG Antivirus
> > installed Spybot search and destroy installed and Adaware. BUT I have
> > disabled all of those whilst trying to install the updates to no avail.
> >
> > "arnoldkrg" wrote:
> >
> >> The three .NET updates fail to install. I have manually deleted all .Net
> >> Framework packages and reinstalled. I have applied Microsoft Fix It 
> >> 50123.
> >> I have used the .NET cleanup tool to uninstall all .NET Framework 
> >> packages
> >> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
> >> still I cannot get these updates to install. I opened a request for
> >> assistance via email and was simply referred back to here.
> >>
> >> I have the following in update history:
> >>
> >> Error Code: 0x643
> >> Try to install the update again, or request help from one of the 
> >> following
> >> resources.
> >>
> >>
> >> BUT the event log for each failed update is as follows:
> >>
> >> Event Type: Error
> >> Event Source: MsiInstaller
> >> Event Category: None
> >> Event ID: 11720
> >> Date: 12/06/2010
> >> Time: 11:23:31
> >> User: xxxxxxxxx
> >> Computer: xxxxxxxxxx
> >> Description:
> >> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
> >> this
> >> Windows Installer package. A script required for this install to complete
> >> could not be run. Contact your support personnel or package vendor. 
> >> Custom
> >> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
> >> runtime
> >> error: ActiveX component can't create object: 
> >> 'Scripting.FileSystemObject'
> >> Line 22, Column 14,
> >>
> >> For more information, see Help and Support Center at
> >> http://go.microsoft.com/fwlink/events.asp.
> >> Data:
> >> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> >> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> >> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> >> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> >> 0020: 30 46 45 46 30 7d         0FEF0}
> >>
> >>
> >> Perhaps the event log may help someone help me to fix this problem. I 
> >> have
> >> been trying to fix this for days now. Ihave tried to run scripten.exe to
> >> enable scripting but that says my software is newer and I dont need to 
> >> run
> >> it. I have also reinstalled the winows installer latest version (I 
> >> believe) 
> 
> .
> 

I also had problems with just the KB979906 and reinstalled the NET Framework 
1.1 and 1.1 SP1 without removing them like you suggested. On 1.1 SP1 it said 
it was already installed and asked if I wanted to install anyway and I said 
yes. Once I did that I retried the update and it was successful.

"Candycanessss" wrote:

> I got the same error code and after several hours and no help (the Microsoft 
> tech was in my computer remotely and eventually HE goes to a web page and 
> google's it - OMG - I could do that myself. Anyway, this was my solution and 
> it worked for me (and please note I DID NOT uninstall ANYTHING manually - 
> just downloaded the items again - could not understand any of the MS 
> instructions for uninstalling - messed up my computer doing them - got more 
> error codes and then used the SYSTEM RESTORE feature to restore computer to 
> previous day before the updates and my screw ups trying to fix it).
> 
> So, use SYSTEM RESTORE if you think you messed up, then:
> 
> I had the issue with NET framework 1.1 not being able to install. Other 
> people have had .NET 3.5 etc, but the process should be the same.
> 
> I decided if it was an issue with 1.1 (or 3.5 etc) I would try re-installing 
> it without uninstalling as some people have suggested. Uninstalling was too 
> risky as it messed up something else, causing me to click on START and then 
> go to system restore to previous day (hence I wouldn't advise uninstalling 
> any .NET manually if you don't know what the heck you're doing, or why).
> 
> I went to microsoft.com, then to DOWNLOADS, then on the right 
> hand side it says frequent destinations or something, DOWNLOAD CENTER. In the 
> download center box I typed .NET framework 1.1 and reinstalled it and the 1.1 
> service pack too. So, you could try this - type in the versions of .NET 
> framework it says didn't work, click download for each, and also check for SP 
> (service pack) updates too. After that was done (and I did get one error 
> message that something was shutting down during this too), I clicked on that 
> darned yellow shield again and it installed fine and restarted fine too. Not 
> sure if this will help you or anyone else, but I hope so!
> 
> Apparently MS was aware this would be an issue for some - shame their 
> website doesn't help more!
> 
> 
> 
> "arnoldkrg" wrote:
> 
> > The three .NET updates fail to install. I have manually deleted all .Net 
> > Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> > have used the .NET cleanup tool to uninstall all .NET Framework packages 
> > twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> > I cannot get these updates to install. I opened a request for assistance via 
> > email and was simply referred back to here.
> > 
> > I have the following in update history:
> > 
> > Error Code: 0x643  
> > Try to install the update again, or request help from one of the following 
> > resources. 
> > 
> > 
> > BUT the event log for each failed update is as follows:
> > 
> > Event Type:	Error
> > Event Source:	MsiInstaller
> > Event Category:	None
> > Event ID:	11720
> > Date:		12/06/2010
> > Time:		11:23:31
> > User:		xxxxxxxxx
> > Computer:	xxxxxxxxxx
> > Description:
> > Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> > Windows Installer package. A script required for this install to complete 
> > could not be run. Contact your support personnel or package vendor.  Custom 
> > action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> > error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> > Line 22, Column 14,  
> > 
> > For more information, see Help and Support Center at 
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> > 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> > 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> > 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> > 0020: 30 46 45 46 30 7d         0FEF0}  
> > 
> > 
> > Perhaps the event log may help someone help me to fix this problem. I have 
> > been trying to fix this for days now. Ihave tried to run scripten.exe to 
> > enable scripting but that says my software is newer and I dont need to run 
> > it. I have also reinstalled the winows installer latest version (I believe)

Have you opened a no-charge support incident yet?

arnoldkrg wrote:
> Yes I did disable tea timer . It made no difference
>
> "PA Bear [MS MVP]" wrote:
>> Did you disable Spybot Tea Timer?
>>
>> Reposting...
>>
>> See the "How to obtain help" section of
>> http://support.microsoft.com/kb/979909
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the 
>> United
>> States and in Canada or by contacting your local Microsoft subsidiary.
>> There is no-charge for support calls that are associated with security
>> updates.  When you call, clearly state that your problem is related to a
>> Security Update and cite the update's KB number (e.g., KB979909).
>>
>> Or you can...
>>
>> Start a free Windows Update support incident email request:
>> https://support.microsoft.com/oas/default.aspx?gprid=6527
>>
>> Customers who experience issues installing Microsoft security updates 
>> also
>> can visit the following page for assistance:
>> https://consumersecuritysupport.microsoft.com/
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available 
>> through
>> your usual support contacts.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> arnoldkrg wrote:
>>> I should also tell you that I am running Windows XP Pro service pack 3
>>> with
>>> all required updates (except the problem ones) installed. AVG Antivirus
>>> installed Spybot search and destroy installed and Adaware. BUT I have
>>> disabled all of those whilst trying to install the updates to no avail.
>>>
>>> "arnoldkrg" wrote:
>>>
>>>> The three .NET updates fail to install. I have manually deleted all 
>>>> .Net
>>>> Framework packages and reinstalled. I have applied Microsoft Fix It
>>>> 50123.
>>>> I have used the .NET cleanup tool to uninstall all .NET Framework
>>>> packages
>>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
>>>> still I cannot get these updates to install. I opened a request for
>>>> assistance via email and was simply referred back to here.
>>>>
>>>> I have the following in update history:
>>>>
>>>> Error Code: 0x643
>>>> Try to install the update again, or request help from one of the
>>>> following
>>>> resources.
>>>>
>>>>
>>>> BUT the event log for each failed update is as follows:
>>>>
>>>> Event Type: Error
>>>> Event Source: MsiInstaller
>>>> Event Category: None
>>>> Event ID: 11720
>>>> Date: 12/06/2010
>>>> Time: 11:23:31
>>>> User: xxxxxxxxx
>>>> Computer: xxxxxxxxxx
>>>> Description:
>>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with
>>>> this
>>>> Windows Installer package. A script required for this install to 
>>>> complete
>>>> could not be run. Contact your support personnel or package vendor.
>>>> Custom
>>>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript
>>>> runtime
>>>> error: ActiveX component can't create object:
>>>> 'Scripting.FileSystemObject'
>>>> Line 22, Column 14,
>>>>
>>>> For more information, see Help and Support Center at
>>>> http://go.microsoft.com/fwlink/events.asp.
>>>> Data:
>>>> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
>>>> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
>>>> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
>>>> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
>>>> 0020: 30 46 45 46 30 7d         0FEF0}
>>>>
>>>>
>>>> Perhaps the event log may help someone help me to fix this problem. I
>>>> have
>>>> been trying to fix this for days now. Ihave tried to run scripten.exe 
>>>> to
>>>> enable scripting but that says my software is newer and I dont need to
>>>> run
>>>> it. I have also reinstalled the winows installer latest version (I
>>>> believe)
>>
>> . 

Hi folks,

I got kb979909 and kb979906 updates installed by registering the Windows 
Script Host.  To do this I ran the command

regsvr32.exe wshom.ocx

with Start > Run...  Both kb979909 and kb979906 run VBScripts.  On my 
computer, both were failing with an error code of 1720 and the message

ActiveX component can't create object: 'wscript.shell' Line 23, Column 16

in the MSIxxxxx.log file.  Registering Windows Script Host got the scripts 
working.  I re-ran the updates and both completed.

Best regards,
eigenaut

"arnoldkrg" wrote:

> The point is that the Fix it (Fix it 50123) didnt resolve my problem. It 
> wouldnt install with the same error I described earlier. I cannot update 
> because Fix it 50123 is included in the .Net critical updates., and the 
> installation of Fix it 50123 fails with the same error message. I cannot 
> think what might be seriously wrong with my PC. All other software updates 
> install with no problems. I can run VB Scripts with no problems. I am the 
> only user oin this computer and so have administration rights. The ONLY 
> problem I have is with these updates. Also as you can see from the reference 
> I gave in my previous post, I am not the only person in the world with this 
> problem!!!!
> 
> "PA Bear [MS MVP]" wrote:
> 
> > If the KB921050 Fix It resolves your problems, someone's still VERY WRONG 
> > with your computer!
> > 
> > arnoldkrg wrote:
> > > I have further information which may be of help. I found this article via
> > > google:
> > >
> > > http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx
> > >
> > > Apparently these updates come with Fix it 50123 as part of the whole 
> > > update
> > > package. It is the Fix it 50123 part of the package which is failing. I
> > > verified this by trying to manually apply Fix it 50123 from:
> > >
> > > http://support.microsoft.com/kb/921050
> > >
> > > This installation also failed with the same error message as before:
> > >
> > > Event Type: Error
> > > Event Source: MsiInstaller
> > > Event Category: None
> > > Event ID: 11720
> > > Date: 12/06/2010
> > > Time: 17:02:01
> > > User: xxxxxxxxxx
> > > Computer: xxxxxxxxxx
> > > Description:
> > > Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
> > > this
> > > Windows Installer package. A script required for this install to complete
> > > could not be run. Contact your support personnel or package vendor. 
> > > Custom
> > > action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
> > > runtime
> > > error: ActiveX component can't create object: 'Scripting.FileSystemObject'
> > > Line 22, Column 14,
> > >
> > > For more information, see Help and Support Center at
> > > http://go.microsoft.com/fwlink/events.asp.
> > > Data:
> > > 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> > > 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> > > 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> > > 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> > > 0020: 30 46 45 46 30 7d         0FEF0}
> > >
> > >
> > >
> > > "arnoldkrg" wrote:
> > >
> > >> The three .NET updates fail to install. I have manually deleted all .Net
> > >> Framework packages and reinstalled. I have applied Microsoft Fix It 
> > >> 50123.
> > >> I have used the .NET cleanup tool to uninstall all .NET Framework 
> > >> packages
> > >> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
> > >> still I cannot get these updates to install. I opened a request for
> > >> assistance via email and was simply referred back to here.
> > >>
> > >> I have the following in update history:
> > >>
> > >> Error Code: 0x643
> > >> Try to install the update again, or request help from one of the 
> > >> following
> > >> resources.
> > >>
> > >>
> > >> BUT the event log for each failed update is as follows:
> > >>
> > >> Event Type: Error
> > >> Event Source: MsiInstaller
> > >> Event Category: None
> > >> Event ID: 11720
> > >> Date: 12/06/2010
> > >> Time: 11:23:31
> > >> User: xxxxxxxxx
> > >> Computer: xxxxxxxxxx
> > >> Description:
> > >> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
> > >> this
> > >> Windows Installer package. A script required for this install to complete
> > >> could not be run. Contact your support personnel or package vendor. 
> > >> Custom
> > >> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
> > >> runtime
> > >> error: ActiveX component can't create object: 
> > >> 'Scripting.FileSystemObject'
> > >> Line 22, Column 14,
> > >>
> > >> For more information, see Help and Support Center at
> > >> http://go.microsoft.com/fwlink/events.asp.
> > >> Data:
> > >> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> > >> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> > >> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> > >> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> > >> 0020: 30 46 45 46 30 7d         0FEF0}
> > >>
> > >>
> > >> Perhaps the event log may help someone help me to fix this problem. I 
> > >> have
> > >> been trying to fix this for days now. Ihave tried to run scripten.exe to
> > >> enable scripting but that says my software is newer and I dont need to 
> > >> run
> > >> it. I have also reinstalled the winows installer latest version (I 
> > >> believe) 
> > 
> > .
> > 

Yes I did. Its not in the least helpful

Dear Sir/Madam,

 

Thank you for your email about Microsoft® Windows® XP.

 

I am sorry to hear that you are unable to install .net framework updates on 
your computer.

 

To help resolve your issue, I suggest you go through the number of ways you 
can obtain technical information and support from our team.

 

A useful resource is the Knowledge Base on our website, where we have 
published a large collection of articles and Frequently Asked Questions 
(FAQs) about our products. You can access it by going to; 

 

http://support.microsoft.com/search/?adv=1

 

You can also go online and visit our Newsgroup to post your technical 
question at the following website, or alternatively chat with one of our Most 
Valuable Professionals (MVPs);

 

http://support.microsoft.com/newsgroups/default.aspx

 

If you do not find the answer that you are looking for or wish to discuss 
alternative support options, please call our Customer Services team on 0844 
800 2400 . Our lines are open from 8.00am to 6.00pm, Monday to Friday, 
excluding public holidays. These support options can also be viewed at;

 

http://support.microsoft.com/gp/services

 

Interested in knowing more about Windows® 7, please visit:

 

http://www.microsoft.com/uk/windows/default.aspx 

 

Many thanks for contacting us.

 

Kind regards,

 

HONOREEN FERNANDEZ

Customer Service Professional |Microsoft Customer Services


"PA Bear [MS MVP]" wrote:

> Have you opened a no-charge support incident yet?
> 
> arnoldkrg wrote:
> > Yes I did disable tea timer . It made no difference
> >
> > "PA Bear [MS MVP]" wrote:
> >> Did you disable Spybot Tea Timer?
> >>
> >> Reposting...
> >>
> >> See the "How to obtain help" section of
> >> http://support.microsoft.com/kb/979909
> >>
> >> For home users, no-charge support is available by calling 1-866-PCSAFETY
> >> (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the 
> >> United
> >> States and in Canada or by contacting your local Microsoft subsidiary.
> >> There is no-charge for support calls that are associated with security
> >> updates.  When you call, clearly state that your problem is related to a
> >> Security Update and cite the update's KB number (e.g., KB979909).
> >>
> >> Or you can...
> >>
> >> Start a free Windows Update support incident email request:
> >> https://support.microsoft.com/oas/default.aspx?gprid=6527
> >>
> >> Customers who experience issues installing Microsoft security updates 
> >> also
> >> can visit the following page for assistance:
> >> https://consumersecuritysupport.microsoft.com/
> >>
> >> For more information about how to contact your local Microsoft subsidiary
> >> for security update support issues, visit the International Support Web
> >> site: http://support.microsoft.com/common/international.aspx
> >>
> >> For enterprise customers, support for security updates is available 
> >> through
> >> your usual support contacts.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >>
> >> arnoldkrg wrote:
> >>> I should also tell you that I am running Windows XP Pro service pack 3
> >>> with
> >>> all required updates (except the problem ones) installed. AVG Antivirus
> >>> installed Spybot search and destroy installed and Adaware. BUT I have
> >>> disabled all of those whilst trying to install the updates to no avail.
> >>>
> >>> "arnoldkrg" wrote:
> >>>
> >>>> The three .NET updates fail to install. I have manually deleted all 
> >>>> .Net
> >>>> Framework packages and reinstalled. I have applied Microsoft Fix It
> >>>> 50123.
> >>>> I have used the .NET cleanup tool to uninstall all .NET Framework
> >>>> packages
> >>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
> >>>> still I cannot get these updates to install. I opened a request for
> >>>> assistance via email and was simply referred back to here.
> >>>>
> >>>> I have the following in update history:
> >>>>
> >>>> Error Code: 0x643
> >>>> Try to install the update again, or request help from one of the
> >>>> following
> >>>> resources.
> >>>>
> >>>>
> >>>> BUT the event log for each failed update is as follows:
> >>>>
> >>>> Event Type: Error
> >>>> Event Source: MsiInstaller
> >>>> Event Category: None
> >>>> Event ID: 11720
> >>>> Date: 12/06/2010
> >>>> Time: 11:23:31
> >>>> User: xxxxxxxxx
> >>>> Computer: xxxxxxxxxx
> >>>> Description:
> >>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with
> >>>> this
> >>>> Windows Installer package. A script required for this install to 
> >>>> complete
> >>>> could not be run. Contact your support personnel or package vendor.
> >>>> Custom
> >>>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript
> >>>> runtime
> >>>> error: ActiveX component can't create object:
> >>>> 'Scripting.FileSystemObject'
> >>>> Line 22, Column 14,
> >>>>
> >>>> For more information, see Help and Support Center at
> >>>> http://go.microsoft.com/fwlink/events.asp.
> >>>> Data:
> >>>> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> >>>> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> >>>> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> >>>> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> >>>> 0020: 30 46 45 46 30 7d         0FEF0}
> >>>>
> >>>>
> >>>> Perhaps the event log may help someone help me to fix this problem. I
> >>>> have
> >>>> been trying to fix this for days now. Ihave tried to run scripten.exe 
> >>>> to
> >>>> enable scripting but that says my software is newer and I dont need to
> >>>> run
> >>>> it. I have also reinstalled the winows installer latest version (I
> >>>> believe)
> >>
> >> . 
> 
> .
> 

I should add that 0844 numbers are charged quite heavily in the UK ...so not 
exactly No Charge. 

I also tried eigenaut's suggestion too . I get the same error message after 
carrying out his suggested command and then trying to reinstall the update.

"arnoldkrg" wrote:

> Yes I did. Its not in the least helpful
> 
> Dear Sir/Madam,
> 
>  
> 
> Thank you for your email about Microsoft® Windows® XP.
> 
>  
> 
> I am sorry to hear that you are unable to install .net framework updates on 
> your computer.
> 
>  
> 
> To help resolve your issue, I suggest you go through the number of ways you 
> can obtain technical information and support from our team.
> 
>  
> 
> A useful resource is the Knowledge Base on our website, where we have 
> published a large collection of articles and Frequently Asked Questions 
> (FAQs) about our products. You can access it by going to; 
> 
>  
> 
> http://support.microsoft.com/search/?adv=1
> 
>  
> 
> You can also go online and visit our Newsgroup to post your technical 
> question at the following website, or alternatively chat with one of our Most 
> Valuable Professionals (MVPs);
> 
>  
> 
> http://support.microsoft.com/newsgroups/default.aspx
> 
>  
> 
> If you do not find the answer that you are looking for or wish to discuss 
> alternative support options, please call our Customer Services team on 0844 
> 800 2400 . Our lines are open from 8.00am to 6.00pm, Monday to Friday, 
> excluding public holidays. These support options can also be viewed at;
> 
>  
> 
> http://support.microsoft.com/gp/services
> 
>  
> 
> Interested in knowing more about Windows® 7, please visit:
> 
>  
> 
> http://www.microsoft.com/uk/windows/default.aspx 
> 
>  
> 
> Many thanks for contacting us.
> 
>  
> 
> Kind regards,
> 
>  
> 
> HONOREEN FERNANDEZ
> 
> Customer Service Professional |Microsoft Customer Services
> 
> 
> "PA Bear [MS MVP]" wrote:
> 
> > Have you opened a no-charge support incident yet?
> > 
> > arnoldkrg wrote:
> > > Yes I did disable tea timer . It made no difference
> > >
> > > "PA Bear [MS MVP]" wrote:
> > >> Did you disable Spybot Tea Timer?
> > >>
> > >> Reposting...
> > >>
> > >> See the "How to obtain help" section of
> > >> http://support.microsoft.com/kb/979909
> > >>
> > >> For home users, no-charge support is available by calling 1-866-PCSAFETY
> > >> (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the 
> > >> United
> > >> States and in Canada or by contacting your local Microsoft subsidiary.
> > >> There is no-charge for support calls that are associated with security
> > >> updates.  When you call, clearly state that your problem is related to a
> > >> Security Update and cite the update's KB number (e.g., KB979909).
> > >>
> > >> Or you can...
> > >>
> > >> Start a free Windows Update support incident email request:
> > >> https://support.microsoft.com/oas/default.aspx?gprid=6527
> > >>
> > >> Customers who experience issues installing Microsoft security updates 
> > >> also
> > >> can visit the following page for assistance:
> > >> https://consumersecuritysupport.microsoft.com/
> > >>
> > >> For more information about how to contact your local Microsoft subsidiary
> > >> for security update support issues, visit the International Support Web
> > >> site: http://support.microsoft.com/common/international.aspx
> > >>
> > >> For enterprise customers, support for security updates is available 
> > >> through
> > >> your usual support contacts.
> > >> --
> > >> ~Robear Dyer (PA Bear)
> > >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> > >>
> > >>
> > >> arnoldkrg wrote:
> > >>> I should also tell you that I am running Windows XP Pro service pack 3
> > >>> with
> > >>> all required updates (except the problem ones) installed. AVG Antivirus
> > >>> installed Spybot search and destroy installed and Adaware. BUT I have
> > >>> disabled all of those whilst trying to install the updates to no avail.
> > >>>
> > >>> "arnoldkrg" wrote:
> > >>>
> > >>>> The three .NET updates fail to install. I have manually deleted all 
> > >>>> .Net
> > >>>> Framework packages and reinstalled. I have applied Microsoft Fix It
> > >>>> 50123.
> > >>>> I have used the .NET cleanup tool to uninstall all .NET Framework
> > >>>> packages
> > >>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
> > >>>> still I cannot get these updates to install. I opened a request for
> > >>>> assistance via email and was simply referred back to here.
> > >>>>
> > >>>> I have the following in update history:
> > >>>>
> > >>>> Error Code: 0x643
> > >>>> Try to install the update again, or request help from one of the
> > >>>> following
> > >>>> resources.
> > >>>>
> > >>>>
> > >>>> BUT the event log for each failed update is as follows:
> > >>>>
> > >>>> Event Type: Error
> > >>>> Event Source: MsiInstaller
> > >>>> Event Category: None
> > >>>> Event ID: 11720
> > >>>> Date: 12/06/2010
> > >>>> Time: 11:23:31
> > >>>> User: xxxxxxxxx
> > >>>> Computer: xxxxxxxxxx
> > >>>> Description:
> > >>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with
> > >>>> this
> > >>>> Windows Installer package. A script required for this install to 
> > >>>> complete
> > >>>> could not be run. Contact your support personnel or package vendor.
> > >>>> Custom
> > >>>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript
> > >>>> runtime
> > >>>> error: ActiveX component can't create object:
> > >>>> 'Scripting.FileSystemObject'
> > >>>> Line 22, Column 14,
> > >>>>
> > >>>> For more information, see Help and Support Center at
> > >>>> http://go.microsoft.com/fwlink/events.asp.
> > >>>> Data:
> > >>>> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> > >>>> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> > >>>> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> > >>>> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> > >>>> 0020: 30 46 45 46 30 7d         0FEF0}
> > >>>>
> > >>>>
> > >>>> Perhaps the event log may help someone help me to fix this problem. I
> > >>>> have
> > >>>> been trying to fix this for days now. Ihave tried to run scripten.exe 
> > >>>> to
> > >>>> enable scripting but that says my software is newer and I dont need to
> > >>>> run
> > >>>> it. I have also reinstalled the winows installer latest version (I
> > >>>> believe)
> > >>
> > >> . 
> > 
> > .
> > 

>>> Start a free Windows Update support incident email request:
>>> https://support.microsoft.com/oas/default.aspx?gprid=6527
>>>
>>> Customers who experience issues installing Microsoft security updates
>>> also
>>> can visit the following page for assistance:
>>> https://consumersecuritysupport.microsoft.com/

arnoldkrg wrote:
> Yes I did. Its not in the least helpful
>
> Dear Sir/Madam,
>
>
>
> Thank you for your email about Microsoft® Windows® XP.
>
>
>
> I am sorry to hear that you are unable to install .net framework updates 
> on
> your computer.
>
>
>
> To help resolve your issue, I suggest you go through the number of ways 
> you
> can obtain technical information and support from our team.
>
>
>
> A useful resource is the Knowledge Base on our website, where we have
> published a large collection of articles and Frequently Asked Questions
> (FAQs) about our products. You can access it by going to;
>
>
>
> http://support.microsoft.com/search/?adv=1
>
>
>
> You can also go online and visit our Newsgroup to post your technical
> question at the following website, or alternatively chat with one of our
> Most Valuable Professionals (MVPs);
>
>
>
> http://support.microsoft.com/newsgroups/default.aspx
>
>
>
> If you do not find the answer that you are looking for or wish to discuss
> alternative support options, please call our Customer Services team on 
> 0844
> 800 2400 . Our lines are open from 8.00am to 6.00pm, Monday to Friday,
> excluding public holidays. These support options can also be viewed at;
>
>
>
> http://support.microsoft.com/gp/services
>
>
>
> Interested in knowing more about Windows® 7, please visit:
>
>
>
> http://www.microsoft.com/uk/windows/default.aspx
>
>
>
> Many thanks for contacting us.
>
>
>
> Kind regards,
>
>
>
> HONOREEN FERNANDEZ
>
> Customer Service Professional |Microsoft Customer Services
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Have you opened a no-charge support incident yet?
>>
>> arnoldkrg wrote:
>>> Yes I did disable tea timer . It made no difference
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Did you disable Spybot Tea Timer?
>>>>
>>>> Reposting...
>>>>
>>>> See the "How to obtain help" section of
>>>> http://support.microsoft.com/kb/979909
>>>>
>>>> For home users, no-charge support is available by calling 
>>>> 1-866-PCSAFETY
>>>> (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the
>>>> United
>>>> States and in Canada or by contacting your local Microsoft subsidiary.
>>>> There is no-charge for support calls that are associated with security
>>>> updates.  When you call, clearly state that your problem is related to 
>>>> a
>>>> Security Update and cite the update's KB number (e.g., KB979909).
>>>>
>>>> Or you can...
>>>>
>>>> Start a free Windows Update support incident email request:
>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527
>>>>
>>>> Customers who experience issues installing Microsoft security updates
>>>> also
>>>> can visit the following page for assistance:
>>>> https://consumersecuritysupport.microsoft.com/
>>>>
>>>> For more information about how to contact your local Microsoft 
>>>> subsidiary
>>>> for security update support issues, visit the International Support Web
>>>> site: http://support.microsoft.com/common/international.aspx
>>>>
>>>> For enterprise customers, support for security updates is available
>>>> through
>>>> your usual support contacts.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>
>>>>
>>>> arnoldkrg wrote:
>>>>> I should also tell you that I am running Windows XP Pro service pack 3
>>>>> with
>>>>> all required updates (except the problem ones) installed. AVG 
>>>>> Antivirus
>>>>> installed Spybot search and destroy installed and Adaware. BUT I have
>>>>> disabled all of those whilst trying to install the updates to no 
>>>>> avail.
>>>>>
>>>>> "arnoldkrg" wrote:
>>>>>
>>>>>> The three .NET updates fail to install. I have manually deleted all
>>>>>> .Net
>>>>>> Framework packages and reinstalled. I have applied Microsoft Fix It
>>>>>> 50123.
>>>>>> I have used the .NET cleanup tool to uninstall all .NET Framework
>>>>>> packages
>>>>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) 
>>>>>> and
>>>>>> still I cannot get these updates to install. I opened a request for
>>>>>> assistance via email and was simply referred back to here.
>>>>>>
>>>>>> I have the following in update history:
>>>>>>
>>>>>> Error Code: 0x643
>>>>>> Try to install the update again, or request help from one of the
>>>>>> following
>>>>>> resources.
>>>>>>
>>>>>>
>>>>>> BUT the event log for each failed update is as follows:
>>>>>>
>>>>>> Event Type: Error
>>>>>> Event Source: MsiInstaller
>>>>>> Event Category: None
>>>>>> Event ID: 11720
>>>>>> Date: 12/06/2010
>>>>>> Time: 11:23:31
>>>>>> User: xxxxxxxxx
>>>>>> Computer: xxxxxxxxxx
>>>>>> Description:
>>>>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem 
>>>>>> with
>>>>>> this
>>>>>> Windows Installer package. A script required for this install to
>>>>>> complete
>>>>>> could not be run. Contact your support personnel or package vendor.
>>>>>> Custom
>>>>>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript
>>>>>> runtime
>>>>>> error: ActiveX component can't create object:
>>>>>> 'Scripting.FileSystemObject'
>>>>>> Line 22, Column 14,
>>>>>>
>>>>>> For more information, see Help and Support Center at
>>>>>> http://go.microsoft.com/fwlink/events.asp.
>>>>>> Data:
>>>>>> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
>>>>>> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
>>>>>> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
>>>>>> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
>>>>>> 0020: 30 46 45 46 30 7d         0FEF0}
>>>>>>
>>>>>>
>>>>>> Perhaps the event log may help someone help me to fix this problem. I
>>>>>> have
>>>>>> been trying to fix this for days now. Ihave tried to run scripten.exe
>>>>>> to
>>>>>> enable scripting but that says my software is newer and I dont need 
>>>>>> to
>>>>>> run
>>>>>> it. I have also reinstalled the winows installer latest version (I
>>>>>> believe)
>>>>
>>>> .
>>
>> . 

I have now managed to install all 3 of these updates. I refer you to the 
posts by Wiesshund at:

http://social.answers.microsoft.com/Forums/en/vistawu/thread/6e6faae4-83fc-4f8f-856d-5667dcb3143b

I went to http://www.microsoft.com/downloads/en/default.aspx and searched 
for each of the problematic KB numbers and downloaded the standalone updates 
in turn. They each downloaded and installed succesfully so my PC is now up to 
date.

The thing to note is that the standalone updates DO NOT contain Fix it 50123 
packaged with them. Just the update executable. For example the download for 
KB979909 for my XP Pro machine is NDP20SP2-KB979909-x86.exe.

But that still leaves me wondering why Fix it 50123 will not run on my 
machine.




"arnoldkrg" wrote:

> The three .NET updates fail to install. I have manually deleted all .Net 
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> have used the .NET cleanup tool to uninstall all .NET Framework packages 
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> I cannot get these updates to install. I opened a request for assistance via 
> email and was simply referred back to here.
> 
> I have the following in update history:
> 
> Error Code: 0x643  
> Try to install the update again, or request help from one of the following 
> resources. 
> 
> 
> BUT the event log for each failed update is as follows:
> 
> Event Type:	Error
> Event Source:	MsiInstaller
> Event Category:	None
> Event ID:	11720
> Date:		12/06/2010
> Time:		11:23:31
> User:		xxxxxxxxx
> Computer:	xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> Windows Installer package. A script required for this install to complete 
> could not be run. Contact your support personnel or package vendor.  Custom 
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> Line 22, Column 14,  
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}  
> 
> 
> Perhaps the event log may help someone help me to fix this problem. I have 
> been trying to fix this for days now. Ihave tried to run scripten.exe to 
> enable scripting but that says my software is newer and I dont need to run 
> it. I have also reinstalled the winows installer latest version (I believe)

Thanks for that information PA Bear. But I thought I had made it clear that I 
had already done that. Anyway the answer was provided in another Forum in a 
thread to which you also contributed. See my last post to this thread.

"PA Bear [MS MVP]" wrote:

> >>> Start a free Windows Update support incident email request:
> >>> https://support.microsoft.com/oas/default.aspx?gprid=6527
> >>>
> >>> Customers who experience issues installing Microsoft security updates
> >>> also
> >>> can visit the following page for assistance:
> >>> https://consumersecuritysupport.microsoft.com/
> 
> arnoldkrg wrote:
> > Yes I did. Its not in the least helpful
> >
> > Dear Sir/Madam,
> >
> >
> >
> > Thank you for your email about Microsoft® Windows® XP.
> >
> >
> >
> > I am sorry to hear that you are unable to install .net framework updates 
> > on
> > your computer.
> >
> >
> >
> > To help resolve your issue, I suggest you go through the number of ways 
> > you
> > can obtain technical information and support from our team.
> >
> >
> >
> > A useful resource is the Knowledge Base on our website, where we have
> > published a large collection of articles and Frequently Asked Questions
> > (FAQs) about our products. You can access it by going to;
> >
> >
> >
> > http://support.microsoft.com/search/?adv=1
> >
> >
> >
> > You can also go online and visit our Newsgroup to post your technical
> > question at the following website, or alternatively chat with one of our
> > Most Valuable Professionals (MVPs);
> >
> >
> >
> > http://support.microsoft.com/newsgroups/default.aspx
> >
> >
> >
> > If you do not find the answer that you are looking for or wish to discuss
> > alternative support options, please call our Customer Services team on 
> > 0844
> > 800 2400 . Our lines are open from 8.00am to 6.00pm, Monday to Friday,
> > excluding public holidays. These support options can also be viewed at;
> >
> >
> >
> > http://support.microsoft.com/gp/services
> >
> >
> >
> > Interested in knowing more about Windows® 7, please visit:
> >
> >
> >
> > http://www.microsoft.com/uk/windows/default.aspx
> >
> >
> >
> > Many thanks for contacting us.
> >
> >
> >
> > Kind regards,
> >
> >
> >
> > HONOREEN FERNANDEZ
> >
> > Customer Service Professional |Microsoft Customer Services
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Have you opened a no-charge support incident yet?
> >>
> >> arnoldkrg wrote:
> >>> Yes I did disable tea timer . It made no difference
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> Did you disable Spybot Tea Timer?
> >>>>
> >>>> Reposting...
> >>>>
> >>>> See the "How to obtain help" section of
> >>>> http://support.microsoft.com/kb/979909
> >>>>
> >>>> For home users, no-charge support is available by calling 
> >>>> 1-866-PCSAFETY
> >>>> (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the
> >>>> United
> >>>> States and in Canada or by contacting your local Microsoft subsidiary.
> >>>> There is no-charge for support calls that are associated with security
> >>>> updates.  When you call, clearly state that your problem is related to 
> >>>> a
> >>>> Security Update and cite the update's KB number (e.g., KB979909).
> >>>>
> >>>> Or you can...
> >>>>
> >>>> Start a free Windows Update support incident email request:
> >>>> https://support.microsoft.com/oas/default.aspx?gprid=6527
> >>>>
> >>>> Customers who experience issues installing Microsoft security updates
> >>>> also
> >>>> can visit the following page for assistance:
> >>>> https://consumersecuritysupport.microsoft.com/
> >>>>
> >>>> For more information about how to contact your local Microsoft 
> >>>> subsidiary
> >>>> for security update support issues, visit the International Support Web
> >>>> site: http://support.microsoft.com/common/international.aspx
> >>>>
> >>>> For enterprise customers, support for security updates is available
> >>>> through
> >>>> your usual support contacts.
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>>>
> >>>>
> >>>> arnoldkrg wrote:
> >>>>> I should also tell you that I am running Windows XP Pro service pack 3
> >>>>> with
> >>>>> all required updates (except the problem ones) installed. AVG 
> >>>>> Antivirus
> >>>>> installed Spybot search and destroy installed and Adaware. BUT I have
> >>>>> disabled all of those whilst trying to install the updates to no 
> >>>>> avail.
> >>>>>
> >>>>> "arnoldkrg" wrote:
> >>>>>
> >>>>>> The three .NET updates fail to install. I have manually deleted all
> >>>>>> .Net
> >>>>>> Framework packages and reinstalled. I have applied Microsoft Fix It
> >>>>>> 50123.
> >>>>>> I have used the .NET cleanup tool to uninstall all .NET Framework
> >>>>>> packages
> >>>>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) 
> >>>>>> and
> >>>>>> still I cannot get these updates to install. I opened a request for
> >>>>>> assistance via email and was simply referred back to here.
> >>>>>>
> >>>>>> I have the following in update history:
> >>>>>>
> >>>>>> Error Code: 0x643
> >>>>>> Try to install the update again, or request help from one of the
> >>>>>> following
> >>>>>> resources.
> >>>>>>
> >>>>>>
> >>>>>> BUT the event log for each failed update is as follows:
> >>>>>>
> >>>>>> Event Type: Error
> >>>>>> Event Source: MsiInstaller
> >>>>>> Event Category: None
> >>>>>> Event ID: 11720
> >>>>>> Date: 12/06/2010
> >>>>>> Time: 11:23:31
> >>>>>> User: xxxxxxxxx
> >>>>>> Computer: xxxxxxxxxx
> >>>>>> Description:
> >>>>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem 
> >>>>>> with
> >>>>>> this
> >>>>>> Windows Installer package. A script required for this install to
> >>>>>> complete
> >>>>>> could not be run. Contact your support personnel or package vendor.
> >>>>>> Custom
> >>>>>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript
> >>>>>> runtime
> >>>>>> error: ActiveX component can't create object:
> >>>>>> 'Scripting.FileSystemObject'
> >>>>>> Line 22, Column 14,
> >>>>>>
> >>>>>> For more information, see Help and Support Center at
> >>>>>> http://go.microsoft.com/fwlink/events.asp.
> >>>>>> Data:
> >>>>>> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> >>>>>> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> >>>>>> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> >>>>>> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> >>>>>> 0020: 30 46 45 46 30 7d         0FEF0}
> >>>>>>
> >>>>>>
> >>>>>> Perhaps the event log may help someone help me to fix this problem. I
> >>>>>> have
> >>>>>> been trying to fix this for days now. Ihave tried to run scripten.exe
> >>>>>> to
> >>>>>> enable scripting but that says my software is newer and I dont need 
> >>>>>> to
> >>>>>> run
> >>>>>> it. I have also reinstalled the winows installer latest version (I
> >>>>>> believe)
> >>>>
> >>>> .
> >>
> >> . 
> 
> .
> 

Running the Fix It didn't resolve your problem or you wouldn't run the Fix 
It at all?

Did you access http://support.microsoft.com/kb/971187 via IE (32-bit)?


arnoldkrg wrote:
> I have now managed to install all 3 of these updates. I refer you to the
> posts by Wiesshund at:
>
> http://social.answers.microsoft.com/Forums/en/vistawu/thread/6e6faae4-83fc-4f8f-856d-5667dcb3143b
>
> I went to http://www.microsoft.com/downloads/en/default.aspx and searched
> for each of the problematic KB numbers and downloaded the standalone 
> updates
> in turn. They each downloaded and installed succesfully so my PC is now up
> to date.
>
> The thing to note is that the standalone updates DO NOT contain Fix it 
> 50123
> packaged with them. Just the update executable. For example the download 
> for
> KB979909 for my XP Pro machine is NDP20SP2-KB979909-x86.exe.
>
> But that still leaves me wondering why Fix it 50123 will not run on my
> machine.
>
>> The three .NET updates fail to install. I have manually deleted all .Net
>> Framework packages and reinstalled. I have applied Microsoft Fix It 
>> 50123.
>> I have used the .NET cleanup tool to uninstall all .NET Framework 
>> packages
>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
>> still I cannot get these updates to install. I opened a request for
>> assistance via email and was simply referred back to here.
>>
>> I have the following in update history:
>>
>> Error Code: 0x643
>> Try to install the update again, or request help from one of the 
>> following
>> resources.
>>
>>
>> BUT the event log for each failed update is as follows:
>>
>> Event Type: Error
>> Event Source: MsiInstaller
>> Event Category: None
>> Event ID: 11720
>> Date: 12/06/2010
>> Time: 11:23:31
>> User: xxxxxxxxx
>> Computer: xxxxxxxxxx
>> Description:
>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
>> this
>> Windows Installer package. A script required for this install to complete
>> could not be run.... 

Hi PA Bear.

I accessed http://support.microsoft.com/kb/971187 via IE7 Version 
7.0.5730.13. The Fix it did not run at all. So it couldnt Fix my Problem.  
The Fix it 50123 WAS the problem because it is packaged with the updates from 
the Windows Update site and NOT packaged with the updates from 
http://www.microsoft.com/downloads/en/default.aspx It gave the same error as 
I originally asked about when trying to install from 
http://support.microsoft.com/kb/971187:

Event Type:	Error
Event Source:	MsiInstaller
Event Category:	None
Event ID:	11720
Date:		12/06/2010
Time:		11:23:31
User:		xxxxxxxxx
Computer:	xxxxxxxxxx
Description:
Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
Windows Installer package. A script required for this install to complete 
could not be run. Contact your support personnel or package vendor.  Custom 
action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
Line 22, Column 14, 

"PA Bear [MS MVP]" wrote:

> Running the Fix It didn't resolve your problem or you wouldn't run the Fix 
> It at all?
> 
> Did you access http://support.microsoft.com/kb/971187 via IE (32-bit)?
> 
> 
> arnoldkrg wrote:
> > I have now managed to install all 3 of these updates. I refer you to the
> > posts by Wiesshund at:
> >
> > http://social.answers.microsoft.com/Forums/en/vistawu/thread/6e6faae4-83fc-4f8f-856d-5667dcb3143b
> >
> > I went to http://www.microsoft.com/downloads/en/default.aspx and searched
> > for each of the problematic KB numbers and downloaded the standalone 
> > updates
> > in turn. They each downloaded and installed succesfully so my PC is now up
> > to date.
> >
> > The thing to note is that the standalone updates DO NOT contain Fix it 
> > 50123
> > packaged with them. Just the update executable. For example the download 
> > for
> > KB979909 for my XP Pro machine is NDP20SP2-KB979909-x86.exe.
> >
> > But that still leaves me wondering why Fix it 50123 will not run on my
> > machine.
> >
> >> The three .NET updates fail to install. I have manually deleted all .Net
> >> Framework packages and reinstalled. I have applied Microsoft Fix It 
> >> 50123.
> >> I have used the .NET cleanup tool to uninstall all .NET Framework 
> >> packages
> >> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
> >> still I cannot get these updates to install. I opened a request for
> >> assistance via email and was simply referred back to here.
> >>
> >> I have the following in update history:
> >>
> >> Error Code: 0x643
> >> Try to install the update again, or request help from one of the 
> >> following
> >> resources.
> >>
> >>
> >> BUT the event log for each failed update is as follows:
> >>
> >> Event Type: Error
> >> Event Source: MsiInstaller
> >> Event Category: None
> >> Event ID: 11720
> >> Date: 12/06/2010
> >> Time: 11:23:31
> >> User: xxxxxxxxx
> >> Computer: xxxxxxxxxx
> >> Description:
> >> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
> >> this
> >> Windows Installer package. A script required for this install to complete
> >> could not be run.... 
> 
> .
> 

ken wrote:

I get fails on KB979909 KB979906 KB982168.  The came as 3 in a group of 9.  
All the others installed okay.
Plus, the attemps caused a huge defragmentation that my defrag won't take 
care of all of. 

"arnoldkrg" wrote:

> The three .NET updates fail to install. I have manually deleted all .Net 
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> have used the .NET cleanup tool to uninstall all .NET Framework packages 
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> I cannot get these updates to install. I opened a request for assistance via 
> email and was simply referred back to here.
> 
> I have the following in update history:
> 
> Error Code: 0x643  
> Try to install the update again, or request help from one of the following 
> resources. 
> 
> 
> BUT the event log for each failed update is as follows:
> 
> Event Type:	Error
> Event Source:	MsiInstaller
> Event Category:	None
> Event ID:	11720
> Date:		12/06/2010
> Time:		11:23:31
> User:		xxxxxxxxx
> Computer:	xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> Windows Installer package. A script required for this install to complete 
> could not be run. Contact your support personnel or package vendor.  Custom 
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> Line 22, Column 14,  
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}  
> 
> 
> Perhaps the event log may help someone help me to fix this problem. I have 
> been trying to fix this for days now. Ihave tried to run scripten.exe to 
> enable scripting but that says my software is newer and I dont need to run 
> it. I have also reinstalled the winows installer latest version (I believe)

"arnoldkrg" wrote:

> The three .NET updates fail to install. I have manually deleted all .Net 
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> have used the .NET cleanup tool to uninstall all .NET Framework packages 
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> I cannot get these updates to install. I opened a request for assistance via 
> email and was simply referred back to here.
> 
> I have the following in update history:
> 
> Error Code: 0x643  
> Try to install the update again, or request help from one of the following 
> resources. 
> 
> 
> BUT the event log for each failed update is as follows:
> 
> Event Type:	Error
> Event Source:	MsiInstaller
> Event Category:	None
> Event ID:	11720
> Date:		12/06/2010
> Time:		11:23:31
> User:		xxxxxxxxx
> Computer:	xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> Windows Installer package. A script required for this install to complete 
> could not be run. Contact your support personnel or package vendor.  Custom 
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> Line 22, Column 14,  
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}  
> 
> 
> Perhaps the event log may help someone help me to fix this problem. I have 
> been trying to fix this for days now. Ihave tried to run scripten.exe to 
> enable scripting but that says my software is newer and I dont need to run 
> it. I have also reinstalled the winows installer latest version (I believe)

You don't need to keep reposting that Error.

How did you determine that "Fix it 50123...is packaged with the updates from 
Windows Update site" (whatever that means)?

What led you to believe that running Fix It 50123 manually might resolve the 
0x643 errors?


arnoldkrg wrote:
> Hi PA Bear.
>
> I accessed http://support.microsoft.com/kb/971187 via IE7 Version
> 7.0.5730.13. The Fix it did not run at all. So it couldnt Fix my Problem.
> The Fix it 50123 WAS the problem because it is packaged with the updates
> from the Windows Update site and NOT packaged with the updates from
> http://www.microsoft.com/downloads/en/default.aspx It gave the same error 
> as
> I originally asked about when trying to install from
> http://support.microsoft.com/kb/971187:
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 11720
> Date: 12/06/2010
> Time: 11:23:31
> User: xxxxxxxxx
> Computer: xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
> this
> Windows Installer package. A script required for this install to complete
> could not be run. Contact your support personnel or package vendor. 
> Custom
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
> runtime
> error: ActiveX component can't create object: 'Scripting.FileSystemObject'
> Line 22, Column 14,
>
> "PA Bear [MS MVP]" wrote:
>
>> Running the Fix It didn't resolve your problem or you wouldn't run the 
>> Fix
>> It at all?
>>
>> Did you access http://support.microsoft.com/kb/971187 via IE (32-bit)?
>>
>>
>> arnoldkrg wrote:
>>> I have now managed to install all 3 of these updates. I refer you to the
>>> posts by Wiesshund at:
>>>
>>> http://social.answers.microsoft.com/Forums/en/vistawu/thread/6e6faae4-83fc-4f8f-856d-5667dcb3143b
>>>
>>> I went to http://www.microsoft.com/downloads/en/default.aspx and 
>>> searched
>>> for each of the problematic KB numbers and downloaded the standalone
>>> updates
>>> in turn. They each downloaded and installed succesfully so my PC is now 
>>> up
>>> to date.
>>>
>>> The thing to note is that the standalone updates DO NOT contain Fix it
>>> 50123
>>> packaged with them. Just the update executable. For example the download
>>> for
>>> KB979909 for my XP Pro machine is NDP20SP2-KB979909-x86.exe.
>>>
>>> But that still leaves me wondering why Fix it 50123 will not run on my
>>> machine.
>>>
>>>> The three .NET updates fail to install. I have manually deleted all 
>>>> .Net
>>>> Framework packages and reinstalled. I have applied Microsoft Fix It
>>>> 50123.
>>>> I have used the .NET cleanup tool to uninstall all .NET Framework
>>>> packages
>>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
>>>> still I cannot get these updates to install. I opened a request for
>>>> assistance via email and was simply referred back to here.
>>>>
>>>> I have the following in update history:
>>>>
>>>> Error Code: 0x643
>>>> Try to install the update again, or request help from one of the
>>>> following
>>>> resources.
>>>>
>>>>
>>>> BUT the event log for each failed update is as follows:
>>>>
>>>> Event Type: Error
>>>> Event Source: MsiInstaller
>>>> Event Category: None
>>>> Event ID: 11720
>>>> Date: 12/06/2010
>>>> Time: 11:23:31
>>>> User: xxxxxxxxx
>>>> Computer: xxxxxxxxxx
>>>> Description:
>>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with
>>>> this
>>>> Windows Installer package. A script required for this install to 
>>>> complete
>>>> could not be run....
>>
>> . 

I followed information provided by you in the following post

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=c34b2289-ed19-47b6-aa64-46fbbd5dff4f&sloc=en-us

Quote
OPTION B: First run the Fix It in this KB article & see if the update will 
install after doing so:

How to fix MSI software update registration corruption issues
http://support.microsoft.com/kb/971187 Endquote

The fact that Fix it 50123 is packaged with the updates is suggested, as I 
said in one of my earlier posts in this topic, in the following article: 

Quote
I have further information which may be of help. I found this article via 
google:

http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx endquote

It is also reinforced by the error in the event log which clearly states 
that Fix it 50123 has failed to install (not that the update failed to 
install)

The windows update site (whatever that means) can be found by clicking Tools 
in Internet explorer 7 and selecting Windows Update from the menu. This will 
take you to 
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us 
where you can select high priority updates as well as optional updates. The 
problematic updates were found by this method, The Updates which actually 
worked and got rid of the yellow shield in my sys tray were found at 
http://www.microsoft.com/downloads/en/default.aspx The downloads there are 
clearly different from the ones at the Windows Update site (whatever that 
means)

"PA Bear [MS MVP]" wrote:

> You don't need to keep reposting that Error.
> 
> How did you determine that "Fix it 50123...is packaged with the updates from 
> Windows Update site" (whatever that means)?
> 
> What led you to believe that running Fix It 50123 manually might resolve the 
> 0x643 errors?
> 
> 
> arnoldkrg wrote:
> > Hi PA Bear.
> >
> > I accessed http://support.microsoft.com/kb/971187 via IE7 Version
> > 7.0.5730.13. The Fix it did not run at all. So it couldnt Fix my Problem.
> > The Fix it 50123 WAS the problem because it is packaged with the updates
> > from the Windows Update site and NOT packaged with the updates from
> > http://www.microsoft.com/downloads/en/default.aspx It gave the same error 
> > as
> > I originally asked about when trying to install from
> > http://support.microsoft.com/kb/971187:
> >
> > Event Type: Error
> > Event Source: MsiInstaller
> > Event Category: None
> > Event ID: 11720
> > Date: 12/06/2010
> > Time: 11:23:31
> > User: xxxxxxxxx
> > Computer: xxxxxxxxxx
> > Description:
> > Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
> > this
> > Windows Installer package. A script required for this install to complete
> > could not be run. Contact your support personnel or package vendor. 
> > Custom
> > action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
> > runtime
> > error: ActiveX component can't create object: 'Scripting.FileSystemObject'
> > Line 22, Column 14,
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> Running the Fix It didn't resolve your problem or you wouldn't run the 
> >> Fix
> >> It at all?
> >>
> >> Did you access http://support.microsoft.com/kb/971187 via IE (32-bit)?
> >>
> >>
> >> arnoldkrg wrote:
> >>> I have now managed to install all 3 of these updates. I refer you to the
> >>> posts by Wiesshund at:
> >>>
> >>> http://social.answers.microsoft.com/Forums/en/vistawu/thread/6e6faae4-83fc-4f8f-856d-5667dcb3143b
> >>>
> >>> I went to http://www.microsoft.com/downloads/en/default.aspx and 
> >>> searched
> >>> for each of the problematic KB numbers and downloaded the standalone
> >>> updates
> >>> in turn. They each downloaded and installed succesfully so my PC is now 
> >>> up
> >>> to date.
> >>>
> >>> The thing to note is that the standalone updates DO NOT contain Fix it
> >>> 50123
> >>> packaged with them. Just the update executable. For example the download
> >>> for
> >>> KB979909 for my XP Pro machine is NDP20SP2-KB979909-x86.exe.
> >>>
> >>> But that still leaves me wondering why Fix it 50123 will not run on my
> >>> machine.
> >>>
> >>>> The three .NET updates fail to install. I have manually deleted all 
> >>>> .Net
> >>>> Framework packages and reinstalled. I have applied Microsoft Fix It
> >>>> 50123.
> >>>> I have used the .NET cleanup tool to uninstall all .NET Framework
> >>>> packages
> >>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
> >>>> still I cannot get these updates to install. I opened a request for
> >>>> assistance via email and was simply referred back to here.
> >>>>
> >>>> I have the following in update history:
> >>>>
> >>>> Error Code: 0x643
> >>>> Try to install the update again, or request help from one of the
> >>>> following
> >>>> resources.
> >>>>
> >>>>
> >>>> BUT the event log for each failed update is as follows:
> >>>>
> >>>> Event Type: Error
> >>>> Event Source: MsiInstaller
> >>>> Event Category: None
> >>>> Event ID: 11720
> >>>> Date: 12/06/2010
> >>>> Time: 11:23:31
> >>>> User: xxxxxxxxx
> >>>> Computer: xxxxxxxxxx
> >>>> Description:
> >>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with
> >>>> this
> >>>> Windows Installer package. A script required for this install to 
> >>>> complete
> >>>> could not be run....
> >>
> >> . 
> 
> .
> 

That Fix It is NOT included in the installer you downloaded for manual 
install from the Download Center.

If you couldn't even run the Fix It, you've probably got a hijackware 
infection on your hands.


arnoldkrg wrote:
> I followed information provided by you in the following post
>
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=c34b2289-ed19-47b6-aa64-46fbbd5dff4f&sloc=en-us
>
> Quote
> OPTION B: First run the Fix It in this KB article & see if the update will
> install after doing so:
>
> How to fix MSI software update registration corruption issues
> http://support.microsoft.com/kb/971187 Endquote
>
> The fact that Fix it 50123 is packaged with the updates is suggested, as I
> said in one of my earlier posts in this topic, in the following article:
>
> Quote
> I have further information which may be of help. I found this article via
> google:
>
> http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx
> endquote
>
> It is also reinforced by the error in the event log which clearly states
> that Fix it 50123 has failed to install (not that the update failed to
> install)
>
> The windows update site (whatever that means) can be found by clicking 
> Tools
> in Internet explorer 7 and selecting Windows Update from the menu. This 
> will
> take you to
> http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
> where you can select high priority updates as well as optional updates. 
> The
> problematic updates were found by this method, The Updates which actually
> worked and got rid of the yellow shield in my sys tray were found at
> http://www.microsoft.com/downloads/en/default.aspx The downloads there are
> clearly different from the ones at the Windows Update site (whatever that
> means)
>
> "PA Bear [MS MVP]" wrote:
>
>> You don't need to keep reposting that Error.
>>
>> How did you determine that "Fix it 50123...is packaged with the updates
>> from Windows Update site" (whatever that means)?
>>
>> What led you to believe that running Fix It 50123 manually might resolve
>> the 0x643 errors?
>>
>>
>> arnoldkrg wrote:
>>> Hi PA Bear.
>>>
>>> I accessed http://support.microsoft.com/kb/971187 via IE7 Version
>>> 7.0.5730.13. The Fix it did not run at all. So it couldnt Fix my 
>>> Problem.
>>> The Fix it 50123 WAS the problem because it is packaged with the updates
>>> from the Windows Update site and NOT packaged with the updates from
>>> http://www.microsoft.com/downloads/en/default.aspx It gave the same 
>>> error
>>> as
>>> I originally asked about when trying to install from
>>> http://support.microsoft.com/kb/971187:
>>>
>>> Event Type: Error
>>> Event Source: MsiInstaller
>>> Event Category: None
>>> Event ID: 11720
>>> Date: 12/06/2010
>>> Time: 11:23:31
>>> User: xxxxxxxxx
>>> Computer: xxxxxxxxxx
>>> Description:
>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with
>>> this
>>> Windows Installer package. A script required for this install to 
>>> complete
>>> could not be run. Contact your support personnel or package vendor.
>>> Custom
>>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript
>>> runtime
>>> error: ActiveX component can't create object: 
>>> 'Scripting.FileSystemObject'
>>> Line 22, Column 14,
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Running the Fix It didn't resolve your problem or you wouldn't run the
>>>> Fix
>>>> It at all?
>>>>
>>>> Did you access http://support.microsoft.com/kb/971187 via IE (32-bit)?
>>>>
>>>>
>>>> arnoldkrg wrote:
>>>>> I have now managed to install all 3 of these updates. I refer you to 
>>>>> the
>>>>> posts by Wiesshund at:
>>>>>
>>>>> http://social.answers.microsoft.com/Forums/en/vistawu/thread/6e6faae4-83fc-4f8f-856d-5667dcb3143b
>>>>>
>>>>> I went to http://www.microsoft.com/downloads/en/default.aspx and
>>>>> searched
>>>>> for each of the problematic KB numbers and downloaded the standalone
>>>>> updates
>>>>> in turn. They each downloaded and installed succesfully so my PC is 
>>>>> now
>>>>> up
>>>>> to date.
>>>>>
>>>>> The thing to note is that the standalone updates DO NOT contain Fix it
>>>>> 50123
>>>>> packaged with them. Just the update executable. For example the 
>>>>> download
>>>>> for
>>>>> KB979909 for my XP Pro machine is NDP20SP2-KB979909-x86.exe.
>>>>>
>>>>> But that still leaves me wondering why Fix it 50123 will not run on my
>>>>> machine.
>>>>>
>>>>>> The three .NET updates fail to install. I have manually deleted all
>>>>>> .Net
>>>>>> Framework packages and reinstalled. I have applied Microsoft Fix It
>>>>>> 50123.
>>>>>> I have used the .NET cleanup tool to uninstall all .NET Framework
>>>>>> packages
>>>>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) 
>>>>>> and
>>>>>> still I cannot get these updates to install. I opened a request for
>>>>>> assistance via email and was simply referred back to here.
>>>>>>
>>>>>> I have the following in update history:
>>>>>>
>>>>>> Error Code: 0x643
>>>>>> Try to install the update again, or request help from one of the
>>>>>> following
>>>>>> resources.
>>>>>>
>>>>>>
>>>>>> BUT the event log for each failed update is as follows:
>>>>>>
>>>>>> Event Type: Error
>>>>>> Event Source: MsiInstaller
>>>>>> Event Category: None
>>>>>> Event ID: 11720
>>>>>> Date: 12/06/2010
>>>>>> Time: 11:23:31
>>>>>> User: xxxxxxxxx
>>>>>> Computer: xxxxxxxxxx
>>>>>> Description:
>>>>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem 
>>>>>> with
>>>>>> this
>>>>>> Windows Installer package. A script required for this install to
>>>>>> complete
>>>>>> could not be run....
>>>>
>>>> .
>>
>> . 

I wish you would actually read what I said. I have said already on several 
occasions that the updates available from the Download site do not contain 
the Fix it and so install with no problems. The same updates available via 
automatic updates DO contain the Fix it and so will NOT install for me and 
(it would seem ) for many others around the world. Oh and it wasnt me who 
found this way of fixing the problem it was someone else!!! As I also 
reported earlier!!

I wont be answering to this topic anymore. It seems it is a waste of time 
talking to you or to anyone else connected with Microsoft!! BUT if someone 
else sees this Topic some of the information I provided may be of help to 
them.

"PA Bear [MS MVP]" wrote:

> That Fix It is NOT included in the installer you downloaded for manual 
> install from the Download Center.
> 
> If you couldn't even run the Fix It, you've probably got a hijackware 
> infection on your hands.
> 
> 
> arnoldkrg wrote:
> > I followed information provided by you in the following post
> >
> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=c34b2289-ed19-47b6-aa64-46fbbd5dff4f&sloc=en-us
> >
> > Quote
> > OPTION B: First run the Fix It in this KB article & see if the update will
> > install after doing so:
> >
> > How to fix MSI software update registration corruption issues
> > http://support.microsoft.com/kb/971187 Endquote
> >
> > The fact that Fix it 50123 is packaged with the updates is suggested, as I
> > said in one of my earlier posts in this topic, in the following article:
> >
> > Quote
> > I have further information which may be of help. I found this article via
> > google:
> >
> > http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx
> > endquote
> >
> > It is also reinforced by the error in the event log which clearly states
> > that Fix it 50123 has failed to install (not that the update failed to
> > install)
> >
> > The windows update site (whatever that means) can be found by clicking 
> > Tools
> > in Internet explorer 7 and selecting Windows Update from the menu. This 
> > will
> > take you to
> > http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
> > where you can select high priority updates as well as optional updates. 
> > The
> > problematic updates were found by this method, The Updates which actually
> > worked and got rid of the yellow shield in my sys tray were found at
> > http://www.microsoft.com/downloads/en/default.aspx The downloads there are
> > clearly different from the ones at the Windows Update site (whatever that
> > means)
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> You don't need to keep reposting that Error.
> >>
> >> How did you determine that "Fix it 50123...is packaged with the updates
> >> from Windows Update site" (whatever that means)?
> >>
> >> What led you to believe that running Fix It 50123 manually might resolve
> >> the 0x643 errors?
> >>
> >>
> >> arnoldkrg wrote:
> >>> Hi PA Bear.
> >>>
> >>> I accessed http://support.microsoft.com/kb/971187 via IE7 Version
> >>> 7.0.5730.13. The Fix it did not run at all. So it couldnt Fix my 
> >>> Problem.
> >>> The Fix it 50123 WAS the problem because it is packaged with the updates
> >>> from the Windows Update site and NOT packaged with the updates from
> >>> http://www.microsoft.com/downloads/en/default.aspx It gave the same 
> >>> error
> >>> as
> >>> I originally asked about when trying to install from
> >>> http://support.microsoft.com/kb/971187:
> >>>
> >>> Event Type: Error
> >>> Event Source: MsiInstaller
> >>> Event Category: None
> >>> Event ID: 11720
> >>> Date: 12/06/2010
> >>> Time: 11:23:31
> >>> User: xxxxxxxxx
> >>> Computer: xxxxxxxxxx
> >>> Description:
> >>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with
> >>> this
> >>> Windows Installer package. A script required for this install to 
> >>> complete
> >>> could not be run. Contact your support personnel or package vendor.
> >>> Custom
> >>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript
> >>> runtime
> >>> error: ActiveX component can't create object: 
> >>> 'Scripting.FileSystemObject'
> >>> Line 22, Column 14,
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> Running the Fix It didn't resolve your problem or you wouldn't run the
> >>>> Fix
> >>>> It at all?
> >>>>
> >>>> Did you access http://support.microsoft.com/kb/971187 via IE (32-bit)?
> >>>>
> >>>>
> >>>> arnoldkrg wrote:
> >>>>> I have now managed to install all 3 of these updates. I refer you to 
> >>>>> the
> >>>>> posts by Wiesshund at:
> >>>>>
> >>>>> http://social.answers.microsoft.com/Forums/en/vistawu/thread/6e6faae4-83fc-4f8f-856d-5667dcb3143b
> >>>>>
> >>>>> I went to http://www.microsoft.com/downloads/en/default.aspx and
> >>>>> searched
> >>>>> for each of the problematic KB numbers and downloaded the standalone
> >>>>> updates
> >>>>> in turn. They each downloaded and installed succesfully so my PC is 
> >>>>> now
> >>>>> up
> >>>>> to date.
> >>>>>
> >>>>> The thing to note is that the standalone updates DO NOT contain Fix it
> >>>>> 50123
> >>>>> packaged with them. Just the update executable. For example the 
> >>>>> download
> >>>>> for
> >>>>> KB979909 for my XP Pro machine is NDP20SP2-KB979909-x86.exe.
> >>>>>
> >>>>> But that still leaves me wondering why Fix it 50123 will not run on my
> >>>>> machine.
> >>>>>
> >>>>>> The three .NET updates fail to install. I have manually deleted all
> >>>>>> .Net
> >>>>>> Framework packages and reinstalled. I have applied Microsoft Fix It
> >>>>>> 50123.
> >>>>>> I have used the .NET cleanup tool to uninstall all .NET Framework
> >>>>>> packages
> >>>>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) 
> >>>>>> and
> >>>>>> still I cannot get these updates to install. I opened a request for
> >>>>>> assistance via email and was simply referred back to here.
> >>>>>>
> >>>>>> I have the following in update history:
> >>>>>>
> >>>>>> Error Code: 0x643
> >>>>>> Try to install the update again, or request help from one of the
> >>>>>> following
> >>>>>> resources.
> >>>>>>
> >>>>>>
> >>>>>> BUT the event log for each failed update is as follows:
> >>>>>>
> >>>>>> Event Type: Error
> >>>>>> Event Source: MsiInstaller
> >>>>>> Event Category: None
> >>>>>> Event ID: 11720
> >>>>>> Date: 12/06/2010
> >>>>>> Time: 11:23:31
> >>>>>> User: xxxxxxxxx
> >>>>>> Computer: xxxxxxxxxx
> >>>>>> Description:
> >>>>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem 
> >>>>>> with
> >>>>>> this
> >>>>>> Windows Installer package. A script required for this install to
> >>>>>> complete
> >>>>>> could not be run....
> >>>>
> >>>> .
> >>
> >> . 
> 
> .
> 

One last post in the hope that it will help someone else

I was finally able to run Fix it 50123 by doing the following:

In windows ...start....run I entered the following:

regsvr32 scrrun.dll

Clicked OK

I got the message that it was succesful. I next tried to run Fix it 50123 
(after downloading to my desktop) and it installed successfully.



"arnoldkrg" wrote:

> The three .NET updates fail to install. I have manually deleted all .Net 
> Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I 
> have used the .NET cleanup tool to uninstall all .NET Framework packages 
> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still 
> I cannot get these updates to install. I opened a request for assistance via 
> email and was simply referred back to here.
> 
> I have the following in update history:
> 
> Error Code: 0x643  
> Try to install the update again, or request help from one of the following 
> resources. 
> 
> 
> BUT the event log for each failed update is as follows:
> 
> Event Type:	Error
> Event Source:	MsiInstaller
> Event Category:	None
> Event ID:	11720
> Date:		12/06/2010
> Time:		11:23:31
> User:		xxxxxxxxx
> Computer:	xxxxxxxxxx
> Description:
> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this 
> Windows Installer package. A script required for this install to complete 
> could not be run. Contact your support personnel or package vendor.  Custom 
> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime 
> error: ActiveX component can't create object: 'Scripting.FileSystemObject' 
> Line 22, Column 14,  
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
> 0020: 30 46 45 46 30 7d         0FEF0}  
> 
> 
> Perhaps the event log may help someone help me to fix this problem. I have 
> been trying to fix this for days now. Ihave tried to run scripten.exe to 
> enable scripting but that says my software is newer and I dont need to run 
> it. I have also reinstalled the winows installer latest version (I believe)

QED: Why did you need to re-register that MS Script Runtime DLL in the first 
place?


arnoldkrg wrote:
> One last post in the hope that it will help someone else
>
> I was finally able to run Fix it 50123 by doing the following:
>
> In windows ...start....run I entered the following:
>
> regsvr32 scrrun.dll
>
> Clicked OK
>
> I got the message that it was succesful. I next tried to run Fix it 50123
> (after downloading to my desktop) and it installed successfully.
>
>
>
> "arnoldkrg" wrote:
>
>> The three .NET updates fail to install. I have manually deleted all .Net
>> Framework packages and reinstalled. I have applied Microsoft Fix It 
>> 50123.
>> I have used the .NET cleanup tool to uninstall all .NET Framework 
>> packages
>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) and
>> still I cannot get these updates to install. I opened a request for
>> assistance via email and was simply referred back to here.
>>
>> I have the following in update history:
>>
>> Error Code: 0x643
>> Try to install the update again, or request help from one of the 
>> following
>> resources.
>>
>>
>> BUT the event log for each failed update is as follows:
>>
>> Event Type: Error
>> Event Source: MsiInstaller
>> Event Category: None
>> Event ID: 11720
>> Date: 12/06/2010
>> Time: 11:23:31
>> User: xxxxxxxxx
>> Computer: xxxxxxxxxx
>> Description:
>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with 
>> this
>> Windows Installer package. A script required for this install to complete
>> could not be run. Contact your support personnel or package vendor. 
>> Custom
>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript 
>> runtime
>> error: ActiveX component can't create object: 
>> 'Scripting.FileSystemObject'
>> Line 22, Column 14,
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 7b 39 32 41 43 35 46 35   {92AC5F5
>> 0008: 39 2d 39 39 39 39 2d 34   9-9999-4
>> 0010: 30 32 39 2d 39 43 31 45   029-9C1E
>> 0018: 2d 42 43 32 44 33 36 44   -BC2D36D
>> 0020: 30 46 45 46 30 7d         0FEF0}
>>
>>
>> Perhaps the event log may help someone help me to fix this problem. I 
>> have
>> been trying to fix this for days now. Ihave tried to run scripten.exe to
>> enable scripting but that says my software is newer and I dont need to 
>> run
>> it. I have also reinstalled the winows installer latest version (I 
>> believe) 

On Jun 14, 12:32=A0pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> QED: Why did you need to re-register that MS Script Runtime DLL in the fi=
rst
> place?
>
>
>
> arnoldkrg wrote:
> > One last post in the hope that it will help someone else
>
> > I was finally able to run Fix it 50123 by doing the following:
>
> > In windows ...start....run I entered the following:
>
> > regsvr32 scrrun.dll
>
> > Clicked OK
>
> > I got the message that it was succesful. I next tried to run Fix it 501=
23
> > (after downloading to my desktop) and it installed successfully.
>
> > "arnoldkrg" wrote:
>
> >> The three .NET updates fail to install. I have manually deleted all .N=
et
> >> Framework packages and reinstalled. I have applied Microsoft Fix It
> >> 50123.
> >> I have used the .NET cleanup tool to uninstall all .NET Framework
> >> packages
> >> twice and reinstalled in the correct order (3.5 first then 1.1 etc) an=
d
> >> still I cannot get these updates to install. I opened a request for
> >> assistance via email and was simply referred back to here.
>
> >> I have the following in update history:
>
> >> Error Code: 0x643
> >> Try to install the update again, or request help from one of the
> >> following
> >> resources.
>
> >> BUT the event log for each failed update is as follows:
>
> >> Event Type: Error
> >> Event Source: MsiInstaller
> >> Event Category: None
> >> Event ID: 11720
> >> Date: 12/06/2010
> >> Time: 11:23:31
> >> User: xxxxxxxxx
> >> Computer: xxxxxxxxxx
> >> Description:
> >> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with
> >> this
> >> Windows Installer package. A script required for this install to compl=
ete
> >> could not be run. Contact your support personnel or package vendor.
> >> Custom
> >> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript
> >> runtime
> >> error: ActiveX component can't create object:
> >> 'Scripting.FileSystemObject'
> >> Line 22, Column 14,
>
> >> For more information, see Help and Support Center at
> >>http://go.microsoft.com/fwlink/events.asp.
> >> Data:
> >> 0000: 7b 39 32 41 43 35 46 35 =A0 {92AC5F5
> >> 0008: 39 2d 39 39 39 39 2d 34 =A0 9-9999-4
> >> 0010: 30 32 39 2d 39 43 31 45 =A0 029-9C1E
> >> 0018: 2d 42 43 32 44 33 36 44 =A0 -BC2D36D
> >> 0020: 30 46 45 46 30 7d =A0 =A0 =A0 =A0 0FEF0}
>
> >> Perhaps the event log may help someone help me to fix this problem. I
> >> have
> >> been trying to fix this for days now. Ihave tried to run scripten.exe =
to
> >> enable scripting but that says my software is newer and I dont need to
> >> run
> >> it. I have also reinstalled the winows installer latest version (I
> >> believe)- Hide quoted text -
>
> - Show quoted text -

Not to stir up the pot but it's not exactly QED.  It's quite possible
in a lock-down environment to end up in this state.  Ever hear of
DoD?  In any event Arnoldkrg's approach fixed the problem at my site
as well.  Your statement about malware and viruses was unuseful and
actually borders on unprofessional.

Ted wrote:
>> QED: Why did you need to re-register that MS Script Runtime DLL in the
>> first place?
<snip>
>
> Not to stir up the pot...

And yet you did.

> ...but it's not exactly QED.  It's quite possible
> in a lock-down environment to end up in this state.  Ever hear of
> DoD?  In any event Arnoldkrg's approach fixed the problem at my site
> as well.  Your statement about malware and viruses was unuseful and
> actually borders on unprofessional.

Quite the contrary.  OP made no mention of "lock-down environment" in any of 
his posts and it's entirely possible that an infection (possibly an ongoing 
one) had disabled or even replaced that MS Script Runtime DLL. 

I dont think I was in a lockdown environment, but I had seen suggestions here 
and elsewhere that this type of problem may be associated with a problem with 
registration of parts of VB Script. I had already tried reinstalling as I 
said in my first post but that didnt fix the problem. I had also followed 
advice found in the windows support site to reregister another part of 
VBScripting (cant remember which part now). I found a reference via Google to 
re register the runtime dll and this finally worked. BUT I refer you to 
http://support.microsoft.com/kb/311269 which is headed:

BUG: You receive an "ActiveX component can't create object" error message 
when you Use Windows Script Host to execute remote script. 

Their solution didnt work for me. Maybe I just fell foul of this or a 
similar bug. 

I use several malware and spyware and antivirus products and have not had 
anything serious found in years.

BUT at least our discussions did help someone.

"PA Bear [MS MVP]" wrote:

> Ted wrote:
> >> QED: Why did you need to re-register that MS Script Runtime DLL in the
> >> first place?
> <snip>
> >
> > Not to stir up the pot...
> 
> And yet you did.
> 
> > ...but it's not exactly QED.  It's quite possible
> > in a lock-down environment to end up in this state.  Ever hear of
> > DoD?  In any event Arnoldkrg's approach fixed the problem at my site
> > as well.  Your statement about malware and viruses was unuseful and
> > actually borders on unprofessional.
> 
> Quite the contrary.  OP made no mention of "lock-down environment" in any of 
> his posts and it's entirely possible that an infection (possibly an ongoing 
> one) had disabled or even replaced that MS Script Runtime DLL. 
> 
> .
> 

Great!  A solution, at last.  Thanks, arnoldkrg

I've been wasting my time with this issue too and others have posted 
elsewhere in this forum with the same patronising response from PA Bear.  
Check your facts, man.

Looks like it back to the drawing board for the MS Fixits.

gazak
-- 
Windows 2000 was great but I like sash windows best...


"PA Bear [MS MVP]" wrote:

> That Fix It is NOT included in the installer you downloaded for manual 
> install from the Download Center.
> 
> If you couldn't even run the Fix It, you've probably got a hijackware 
> infection on your hands.
> 
> 
> arnoldkrg wrote:
> > I followed information provided by you in the following post
> >
> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=c34b2289-ed19-47b6-aa64-46fbbd5dff4f&sloc=en-us
> >
> > Quote
> > OPTION B: First run the Fix It in this KB article & see if the update will
> > install after doing so:
> >
> > How to fix MSI software update registration corruption issues
> > http://support.microsoft.com/kb/971187 Endquote
> >
> > The fact that Fix it 50123 is packaged with the updates is suggested, as I
> > said in one of my earlier posts in this topic, in the following article:
> >
> > Quote
> > I have further information which may be of help. I found this article via
> > google:
> >
> > http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx
> > endquote
> >
> > It is also reinforced by the error in the event log which clearly states
> > that Fix it 50123 has failed to install (not that the update failed to
> > install)
> >
> > The windows update site (whatever that means) can be found by clicking 
> > Tools
> > in Internet explorer 7 and selecting Windows Update from the menu. This 
> > will
> > take you to
> > http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
> > where you can select high priority updates as well as optional updates. 
> > The
> > problematic updates were found by this method, The Updates which actually
> > worked and got rid of the yellow shield in my sys tray were found at
> > http://www.microsoft.com/downloads/en/default.aspx The downloads there are
> > clearly different from the ones at the Windows Update site (whatever that
> > means)
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> You don't need to keep reposting that Error.
> >>
> >> How did you determine that "Fix it 50123...is packaged with the updates
> >> from Windows Update site" (whatever that means)?
> >>
> >> What led you to believe that running Fix It 50123 manually might resolve
> >> the 0x643 errors?
> >>
> >>
> >> arnoldkrg wrote:
> >>> Hi PA Bear.
> >>>
> >>> I accessed http://support.microsoft.com/kb/971187 via IE7 Version
> >>> 7.0.5730.13. The Fix it did not run at all. So it couldnt Fix my 
> >>> Problem.
> >>> The Fix it 50123 WAS the problem because it is packaged with the updates
> >>> from the Windows Update site and NOT packaged with the updates from
> >>> http://www.microsoft.com/downloads/en/default.aspx It gave the same 
> >>> error
> >>> as
> >>> I originally asked about when trying to install from
> >>> http://support.microsoft.com/kb/971187:
> >>>
> >>> Event Type: Error
> >>> Event Source: MsiInstaller
> >>> Event Category: None
> >>> Event ID: 11720
> >>> Date: 12/06/2010
> >>> Time: 11:23:31
> >>> User: xxxxxxxxx
> >>> Computer: xxxxxxxxxx
> >>> Description:
> >>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with
> >>> this
> >>> Windows Installer package. A script required for this install to 
> >>> complete
> >>> could not be run. Contact your support personnel or package vendor.
> >>> Custom
> >>> action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript
> >>> runtime
> >>> error: ActiveX component can't create object: 
> >>> 'Scripting.FileSystemObject'
> >>> Line 22, Column 14,
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>> Running the Fix It didn't resolve your problem or you wouldn't run the
> >>>> Fix
> >>>> It at all?
> >>>>
> >>>> Did you access http://support.microsoft.com/kb/971187 via IE (32-bit)?
> >>>>
> >>>>
> >>>> arnoldkrg wrote:
> >>>>> I have now managed to install all 3 of these updates. I refer you to 
> >>>>> the
> >>>>> posts by Wiesshund at:
> >>>>>
> >>>>> http://social.answers.microsoft.com/Forums/en/vistawu/thread/6e6faae4-83fc-4f8f-856d-5667dcb3143b
> >>>>>
> >>>>> I went to http://www.microsoft.com/downloads/en/default.aspx and
> >>>>> searched
> >>>>> for each of the problematic KB numbers and downloaded the standalone
> >>>>> updates
> >>>>> in turn. They each downloaded and installed succesfully so my PC is 
> >>>>> now
> >>>>> up
> >>>>> to date.
> >>>>>
> >>>>> The thing to note is that the standalone updates DO NOT contain Fix it
> >>>>> 50123
> >>>>> packaged with them. Just the update executable. For example the 
> >>>>> download
> >>>>> for
> >>>>> KB979909 for my XP Pro machine is NDP20SP2-KB979909-x86.exe.
> >>>>>
> >>>>> But that still leaves me wondering why Fix it 50123 will not run on my
> >>>>> machine.
> >>>>>
> >>>>>> The three .NET updates fail to install. I have manually deleted all
> >>>>>> .Net
> >>>>>> Framework packages and reinstalled. I have applied Microsoft Fix It
> >>>>>> 50123.
> >>>>>> I have used the .NET cleanup tool to uninstall all .NET Framework
> >>>>>> packages
> >>>>>> twice and reinstalled in the correct order (3.5 first then 1.1 etc) 
> >>>>>> and
> >>>>>> still I cannot get these updates to install. I opened a request for
> >>>>>> assistance via email and was simply referred back to here.
> >>>>>>
> >>>>>> I have the following in update history:
> >>>>>>
> >>>>>> Error Code: 0x643
> >>>>>> Try to install the update again, or request help from one of the
> >>>>>> following
> >>>>>> resources.
> >>>>>>
> >>>>>>
> >>>>>> BUT the event log for each failed update is as follows:
> >>>>>>
> >>>>>> Event Type: Error
> >>>>>> Event Source: MsiInstaller
> >>>>>> Event Category: None
> >>>>>> Event ID: 11720
> >>>>>> Date: 12/06/2010
> >>>>>> Time: 11:23:31
> >>>>>> User: xxxxxxxxx
> >>>>>> Computer: xxxxxxxxxx
> >>>>>> Description:
> >>>>>> Product: Microsoft Fix it 50123 -- Error 1720. There is a problem 
> >>>>>> with
> >>>>>> this
> >>>>>> Windows Installer package. A script required for this install to
> >>>>>> complete
> >>>>>> could not be run....
> >>>>
> >>>> .
> >>
> >> . 
> 
> .
>