Error number: 0x80090008 12-28-09

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I receive the Error number: 0x80090008 when trying a manual windows update 
with the message
The website has encountered a problem and cannot display the page you are 
trying to view.

I have checked my event viewer and the following Windows Update Agent Error 
Event ID 16 and have received this message since the 9/12/2009. 
The last time windows update worked was on the 09/12/2009
2
Reply Utf 12/28/2009 6:42:01 PM

SInce you've failed to include which edition of Windows this is 
occurring in if the OS is XP, Win2K, or WS2K8, see:

Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
http://support.microsoft.com/kb/824208

MowGreen
===============
  *-343-*  FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



WheelsinMotion wrote:

> I receive the Error number: 0x80090008 when trying a manual windows update 
> with the message
> The website has encountered a problem and cannot display the page you are 
> trying to view.
> 
> I have checked my event viewer and the following Windows Update Agent Error 
> Event ID 16 and have received this message since the 9/12/2009. 
> The last time windows update worked was on the 09/12/2009
0
Reply MowGreen 12/28/2009 9:20:28 PM

Hi MowGreen 

Sorry my OS is XP home edition.

I tried http://support.microsoft.com/kb/824208 but could not find a problem.

I still get the 0x8009008 error  on the Microsoft update site when clicking 
on either the Express or Custom Button

and the Windows Update Agent Error Event ID 16  still. since 12/12/2009 not 
as I first stated as 9/12/2009

As I have not received any updates since 9/12/2009 

"MowGreen" wrote:

> SInce you've failed to include which edition of Windows this is 
> occurring in if the OS is XP, Win2K, or WS2K8, see:
> 
> Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
> http://support.microsoft.com/kb/824208
> 
> MowGreen
> ===============
>   *-343-*  FDNY
> Never Forgotten
> ===============
> 
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
> 
> 
> 
> WheelsinMotion wrote:
> 
> > I receive the Error number: 0x80090008 when trying a manual windows update 
> > with the message
> > The website has encountered a problem and cannot display the page you are 
> > trying to view.
> > 
> > I have checked my event viewer and the following Windows Update Agent Error 
> > Event ID 16 and have received this message since the 9/12/2009. 
> > The last time windows update worked was on the 09/12/2009
> .
> 
0
Reply Utf 12/29/2009 7:15:01 PM

Please do another attempt at updating. When the error appears close 
Internet Explorer.
Open the WindowsUpdate.log and scroll all the way to the bottom for the 
most recent entries.
Copy and paste at least the last 50 or so lines into your reply, please.

How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093

*** Is a 3rd party firewall being used ? ***

Is this system on a wireless network ? If so, try connecting it directly 
to the modem and see if that resolves the error.


MowGreen
===============
  *-343-*  FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



WheelsinMotion wrote:

> Hi MowGreen 
> 
> Sorry my OS is XP home edition.
> 
> I tried http://support.microsoft.com/kb/824208 but could not find a problem.
> 
> I still get the 0x8009008 error  on the Microsoft update site when clicking 
> on either the Express or Custom Button
> 
> and the Windows Update Agent Error Event ID 16  still. since 12/12/2009 not 
> as I first stated as 9/12/2009
> 
> As I have not received any updates since 9/12/2009 
> 
> "MowGreen" wrote:
> 
> 
>>SInce you've failed to include which edition of Windows this is 
>>occurring in if the OS is XP, Win2K, or WS2K8, see:
>>
>>Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
>>http://support.microsoft.com/kb/824208
>>
>>MowGreen
>>===============
>>  *-343-*  FDNY
>>Never Forgotten
>>===============
>>
>>banthecheck.com
>>"Security updates should *never* have *non-security content* prechecked"
>>
>>
>>
>>WheelsinMotion wrote:
>>
>>
>>>I receive the Error number: 0x80090008 when trying a manual windows update 
>>>with the message
>>>The website has encountered a problem and cannot display the page you are 
>>>trying to view.
>>>
>>>I have checked my event viewer and the following Windows Update Agent Error 
>>>Event ID 16 and have received this message since the 9/12/2009. 
>>>The last time windows update worked was on the 09/12/2009
>>
>>.
>>
0
Reply MowGreen 12/29/2009 9:49:43 PM

Hi

There is no 3rd party fiewall
No wireless connection. connected directly into modem.

last attempt to update via windows update log

2009-12-30	10:59:02:531	 216	1c4	Misc	===========  Logging initialized 
(build: 7.4.7600.226, tz: -0000)  ===========
2009-12-30	10:59:02:546	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
Explorer\IEXPLORE.EXE
2009-12-30	10:59:02:546	 216	1c4	Misc	  = Module: 
C:\WINDOWS\system32\wuapi.dll
2009-12-30	10:59:02:531	 216	1c4	COMAPI	-----------  COMAPI: 
IUpdateServiceManager::AddService  -----------
2009-12-30	10:59:02:546	 216	1c4	COMAPI	  - ServiceId = 
{7971f918-a847-4430-9279-4a52d1efe18d}
2009-12-30	10:59:02:546	 216	1c4	COMAPI	  - AuthorizationCabPath = 
C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
2009-12-30	10:59:02:687	1072	3b8	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
2009-12-30	10:59:03:593	1072	3b8	Misc	 Microsoft signed: Yes
2009-12-30	10:59:04:062	1492	4d4	Misc	===========  Logging initialized 
(build: 7.4.7600.226, tz: -0000)  ===========
2009-12-30	10:59:04:062	1492	4d4	Misc	  = Process: 
C:\WINDOWS\system32\wuauclt.exe
2009-12-30	10:59:04:062	1492	4d4	Misc	  = Module: 
C:\WINDOWS\system32\wuaueng.dll
2009-12-30	10:59:04:046	1492	4d4	DtaStor	Update service properties: service 
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2009-12-30	10:59:04:125	 216	1c4	COMAPI	  - Added service, URL = 
http://update.microsoft.com/microsoftupdate/
2009-12-30	10:59:04:125	 216	1c4	COMAPI	-----------  COMAPI: 
IUpdateServiceManager::RegisterServiceWithAU  -----------
2009-12-30	10:59:04:125	 216	1c4	COMAPI	  - ServiceId = 
{7971f918-a847-4430-9279-4a52d1efe18d}
2009-12-30	10:59:04:328	 216	1c4	Misc	===========  Logging initialized 
(build: 7.4.7600.226, tz: -0000)  ===========
2009-12-30	10:59:04:328	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
Explorer\IEXPLORE.EXE
2009-12-30	10:59:04:328	 216	1c4	Misc	  = Module: 
C:\WINDOWS\system32\muweb.dll
2009-12-30	10:59:04:328	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30	10:59:04:375	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:04:609	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30	10:59:04:609	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:04:640	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-12-30	10:59:04:703	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:04:812	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-12-30	10:59:04:828	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:05:218	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-12-30	10:59:05:234	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:05:265	 216	1c4	Setup	***********  Setup: Checking whether 
self-update is required  ***********
2009-12-30	10:59:05:265	 216	1c4	Setup	  * Inf file: 
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2009-12-30	10:59:05:328	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:05:328	 216	1c4	Setup	  * IsUpdateRequired = No
2009-12-30	10:59:05:343	 216	1c4	Misc	===========  Logging initialized 
(build: 7.4.7600.226, tz: -0000)  ===========
2009-12-30	10:59:05:343	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
Explorer\IEXPLORE.EXE
2009-12-30	10:59:05:359	 216	1c4	Misc	  = Module: 
C:\WINDOWS\system32\wuweb.dll
2009-12-30	10:59:05:343	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30	10:59:05:359	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:05:531	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30	10:59:05:546	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:05:562	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-12-30	10:59:05:578	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:05:687	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2009-12-30	10:59:05:703	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:05:703	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-12-30	10:59:05:718	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:05:921	 216	1c4	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
2009-12-30	10:59:05:921	 216	1c4	Misc	 Microsoft signed: Yes
2009-12-30	10:59:05:937	 216	1c4	Setup	***********  Setup: Checking whether 
self-update is required  ***********
2009-12-30	10:59:05:937	 216	1c4	Setup	  * Inf file: 
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
2009-12-30	10:59:05:984	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version 
= 7.4.7600.226
2009-12-30	10:59:05:984	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:06:000	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:06:000	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:06:031	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:06:031	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:06:046	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:06:078	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:06:109	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:06:125	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:06:125	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version 
= 7.4.7600.226
2009-12-30	10:59:06:140	 216	1c4	Setup	Update NOT required for 
C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required 
version = 7.4.7600.226
2009-12-30	10:59:06:140	 216	1c4	Setup	  * IsUpdateRequired = No
2009-12-30	10:59:46:171	 216	1c4	COMAPI	-------------
2009-12-30	10:59:46:171	 216	1c4	COMAPI	-- START --  COMAPI: Search 
[ClientId = MicrosoftUpdate]
2009-12-30	10:59:46:171	 216	1c4	COMAPI	---------
2009-12-30	10:59:46:312	 216	1c4	COMAPI	<<-- SUBMITTED -- COMAPI: Search 
[ClientId = MicrosoftUpdate]
2009-12-30	10:59:46:390	1072	a00	Agent	*************
2009-12-30	10:59:46:390	1072	a00	Agent	** START **  Agent: Finding updates 
[CallerId = MicrosoftUpdate]
2009-12-30	10:59:46:390	1072	a00	Agent	*********
2009-12-30	10:59:46:390	1072	a00	Agent	  * Online = Yes; Ignore download 
priority = No
2009-12-30	10:59:46:390	1072	a00	Agent	  * Criteria = "IsInstalled=0 and 
IsHidden=0"
2009-12-30	10:59:46:453	1072	a00	Agent	  * ServiceID = 
{7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2009-12-30	10:59:46:453	1072	a00	Agent	  * Search Scope = {Machine}
2009-12-30	10:59:46:843	1072	a00	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30	10:59:47:109	1072	a00	Misc	 Microsoft signed: Yes
2009-12-30	10:59:48:500	1072	a00	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2009-12-30	10:59:48:546	1072	a00	Misc	 Microsoft signed: Yes
2009-12-30	10:59:48:656	1072	a00	Agent	Checking for updated auth cab for 
service 7971f918-a847-4430-9279-4a52d1efe18d at 
http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
2009-12-30	10:59:48:656	1072	a00	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2009-12-30	10:59:48:765	1072	a00	Misc	 Microsoft signed: Yes
2009-12-30	10:59:48:906	1072	a00	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2009-12-30	10:59:48:968	1072	a00	Misc	 Microsoft signed: Yes
2009-12-30	10:59:48:968	1072	a00	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
2009-12-30	10:59:49:000	1072	a00	Misc	 Microsoft signed: Yes
2009-12-30	10:59:49:078	1492	4d4	DtaStor	Update service properties: service 
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2009-12-30	11:00:17:296	1072	a00	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2009-12-30	11:00:17:484	1072	a00	Misc	 Microsoft signed: Yes
2009-12-30	11:00:17:578	1072	a00	Misc	Validating signature for 
C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2009-12-30	11:00:17:593	1072	a00	Misc	 Microsoft signed: Yes
2009-12-30	11:00:17:625	1072	a00	PT	+++++++++++  PT: Synchronizing server 
updates  +++++++++++
2009-12-30	11:00:17:625	1072	a00	PT	  + ServiceId = 
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = 
https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2009-12-30	11:00:17:625	1072	a00	PT	WARNING: Cached cookie has expired or 
new PID is available
2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: Send failed with hr = 80090008.
2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: SendRequest failed with hr = 
80090008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes 
used : <>
2009-12-30	11:00:18:296	1072	a00	PT	  + Last proxy send request failed with 
hr = 0x80090008, HTTP status code = 0
2009-12-30	11:00:18:296	1072	a00	PT	  + Caller provided credentials = No
2009-12-30	11:00:18:296	1072	a00	PT	  + Impersonate flags = 0
2009-12-30	11:00:18:296	1072	a00	PT	  + Possible authorization schemes used = 
2009-12-30	11:00:18:296	1072	a00	PT	WARNING: GetCookie failure, error = 
0x80090008, soap client error = 5, soap error code = 0, HTTP status code = 200
2009-12-30	11:00:18:312	1072	a00	PT	WARNING: PTError: 0x80090008
2009-12-30	11:00:18:312	1072	a00	PT	WARNING: GetCookie_WithRecovery failed : 
0x80090008
2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshCookie failed: 0x80090008
2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshPTState failed: 0x80090008
2009-12-30	11:00:18:328	1072	a00	PT	WARNING: Sync of Updates: 0x80090008
2009-12-30	11:00:18:328	1072	a00	PT	WARNING: SyncServerUpdatesInternal 
failed: 0x80090008
2009-12-30	11:00:18:328	1072	a00	Agent	  * WARNING: Failed to synchronize, 
error = 0x80090008
2009-12-30	11:00:18:625	1072	a00	Agent	  * WARNING: Exit code = 0x80090008
2009-12-30	11:00:18:625	1072	a00	Agent	*********
2009-12-30	11:00:18:625	1072	a00	Agent	**  END  **  Agent: Finding updates 
[CallerId = MicrosoftUpdate]
2009-12-30	11:00:18:625	1072	a00	Agent	*************
2009-12-30	11:00:18:625	1072	a00	Agent	WARNING: WU client failed Searching 
for update with error 0x80090008
2009-12-30	11:00:18:671	 216	c80	COMAPI	>>--  RESUMED  -- COMAPI: Search 
[ClientId = MicrosoftUpdate]
2009-12-30	11:00:18:671	 216	c80	COMAPI	  - Updates found = 0
2009-12-30	11:00:18:671	 216	c80	COMAPI	  - WARNING: Exit code = 0x00000000, 
Result code = 0x80090008
2009-12-30	11:00:18:671	 216	c80	COMAPI	---------
2009-12-30	11:00:18:671	 216	c80	COMAPI	--  END  --  COMAPI: Search 
[ClientId = MicrosoftUpdate]
2009-12-30	11:00:18:671	 216	c80	COMAPI	-------------
2009-12-30	11:00:18:687	 216	1c4	COMAPI	WARNING: Operation failed due to 
earlier error, hr=80090008
2009-12-30	11:00:18:687	 216	1c4	COMAPI	FATAL: Unable to complete 
asynchronous search. (hr=80090008)
2009-12-30	11:00:23:625	1072	a00	Report	REPORT EVENT: 
{16CA707C-DF1F-4419-AB42-5C4F865C432E}	2009-12-30 
11:00:18:593-0000	1	148	101	{00000000-0000-0000-0000-000000000000}	0	80090008	MicrosoftUpdate	Failure	Software 
Synchronization	Windows Update Client failed to detect with error 0x80090008.



"MowGreen" wrote:

> Please do another attempt at updating. When the error appears close 
> Internet Explorer.
> Open the WindowsUpdate.log and scroll all the way to the bottom for the 
> most recent entries.
> Copy and paste at least the last 50 or so lines into your reply, please.
> 
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
> 
> *** Is a 3rd party firewall being used ? ***
> 
> Is this system on a wireless network ? If so, try connecting it directly 
> to the modem and see if that resolves the error.
> 
> 
> MowGreen
> ===============
>   *-343-*  FDNY
> Never Forgotten
> ===============
> 
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
> 
> 
> 
> WheelsinMotion wrote:
> 
> > Hi MowGreen 
> > 
> > Sorry my OS is XP home edition.
> > 
> > I tried http://support.microsoft.com/kb/824208 but could not find a problem.
> > 
> > I still get the 0x8009008 error  on the Microsoft update site when clicking 
> > on either the Express or Custom Button
> > 
> > and the Windows Update Agent Error Event ID 16  still. since 12/12/2009 not 
> > as I first stated as 9/12/2009
> > 
> > As I have not received any updates since 9/12/2009 
> > 
> > "MowGreen" wrote:
> > 
> > 
> >>SInce you've failed to include which edition of Windows this is 
> >>occurring in if the OS is XP, Win2K, or WS2K8, see:
> >>
> >>Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
> >>http://support.microsoft.com/kb/824208
> >>
> >>MowGreen
> >>===============
> >>  *-343-*  FDNY
> >>Never Forgotten
> >>===============
> >>
> >>banthecheck.com
> >>"Security updates should *never* have *non-security content* prechecked"
> >>
> >>
> >>
> >>WheelsinMotion wrote:
> >>
> >>
> >>>I receive the Error number: 0x80090008 when trying a manual windows update 
> >>>with the message
> >>>The website has encountered a problem and cannot display the page you are 
> >>>trying to view.
> >>>
> >>>I have checked my event viewer and the following Windows Update Agent Error 
> >>>Event ID 16 and have received this message since the 9/12/2009. 
> >>>The last time windows update worked was on the 09/12/2009
> >>
> >>.
> >>
> .
> 
0
Reply Utf 12/30/2009 11:11:01 AM

0x80090008 NTE_BAD_ALGID
Invalid algorithm specified.

2009-12-30	11:00:17:625	1072	a00	PT	WARNING: Cached cookie has expired 
or new PID is available
2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: Send failed with hr = 
80090008.
2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: SendRequest failed with 
hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)> 
Auth Schemes
used : <>
2009-12-30	11:00:18:296	1072	a00	PT	  + Last proxy send request failed 
with hr = 0x80090008, HTTP status code = 0
2009-12-30	11:00:18:296	1072	a00	PT	WARNING: GetCookie failure, error = 
0x80090008, soap client error = 5, soap error code = 0, HTTP status code 
= 200
2009-12-30	11:00:18:312	1072	a00	PT	WARNING: PTError: 0x80090008
2009-12-30	11:00:18:312	1072	a00	PT	WARNING: GetCookie_WithRecovery 
failed :
0x80090008
2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshCookie failed: 
0x80090008
COMAPI	FATAL: Unable to complete asynchronous search. (hr=80090008)

The Protocl Talker (PT) on your system can connect to the update server 
but can not communicate it's Cookie content, recover the Cookie content, 
nor refresh it. Thus the system can not do a search for updates.

So, the question is ... is 3rd party software creating the Cookie issue 
or is it related to the TimeZone setting that the system is sending to 
the update server ?

> tz: -0000

If your geographic region is not in the Greenwich Mean Time zone, then 
that's where the issue stems from.


MowGreen
===============
  *-343-*  FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"




WheelsinMotion wrote:

> Hi
> 
> There is no 3rd party fiewall
> No wireless connection. connected directly into modem.
> 
> last attempt to update via windows update log
> 
> 2009-12-30	10:59:02:531	 216	1c4	Misc	===========  Logging initialized 
> (build: 7.4.7600.226, tz: -0000)  ===========
> 2009-12-30	10:59:02:546	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
> Explorer\IEXPLORE.EXE
> 2009-12-30	10:59:02:546	 216	1c4	Misc	  = Module: 
> C:\WINDOWS\system32\wuapi.dll
> 2009-12-30	10:59:02:531	 216	1c4	COMAPI	-----------  COMAPI: 
> IUpdateServiceManager::AddService  -----------
> 2009-12-30	10:59:02:546	 216	1c4	COMAPI	  - ServiceId = 
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2009-12-30	10:59:02:546	 216	1c4	COMAPI	  - AuthorizationCabPath = 
> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
> 2009-12-30	10:59:02:687	1072	3b8	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
> 2009-12-30	10:59:03:593	1072	3b8	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:04:062	1492	4d4	Misc	===========  Logging initialized 
> (build: 7.4.7600.226, tz: -0000)  ===========
> 2009-12-30	10:59:04:062	1492	4d4	Misc	  = Process: 
> C:\WINDOWS\system32\wuauclt.exe
> 2009-12-30	10:59:04:062	1492	4d4	Misc	  = Module: 
> C:\WINDOWS\system32\wuaueng.dll
> 2009-12-30	10:59:04:046	1492	4d4	DtaStor	Update service properties: service 
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2009-12-30	10:59:04:125	 216	1c4	COMAPI	  - Added service, URL = 
> http://update.microsoft.com/microsoftupdate/
> 2009-12-30	10:59:04:125	 216	1c4	COMAPI	-----------  COMAPI: 
> IUpdateServiceManager::RegisterServiceWithAU  -----------
> 2009-12-30	10:59:04:125	 216	1c4	COMAPI	  - ServiceId = 
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2009-12-30	10:59:04:328	 216	1c4	Misc	===========  Logging initialized 
> (build: 7.4.7600.226, tz: -0000)  ===========
> 2009-12-30	10:59:04:328	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
> Explorer\IEXPLORE.EXE
> 2009-12-30	10:59:04:328	 216	1c4	Misc	  = Module: 
> C:\WINDOWS\system32\muweb.dll
> 2009-12-30	10:59:04:328	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> 2009-12-30	10:59:04:375	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:04:609	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> 2009-12-30	10:59:04:609	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:04:640	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> 2009-12-30	10:59:04:703	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:04:812	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> 2009-12-30	10:59:04:828	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:05:218	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> 2009-12-30	10:59:05:234	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:05:265	 216	1c4	Setup	***********  Setup: Checking whether 
> self-update is required  ***********
> 2009-12-30	10:59:05:265	 216	1c4	Setup	  * Inf file: 
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> 2009-12-30	10:59:05:328	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:05:328	 216	1c4	Setup	  * IsUpdateRequired = No
> 2009-12-30	10:59:05:343	 216	1c4	Misc	===========  Logging initialized 
> (build: 7.4.7600.226, tz: -0000)  ===========
> 2009-12-30	10:59:05:343	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
> Explorer\IEXPLORE.EXE
> 2009-12-30	10:59:05:359	 216	1c4	Misc	  = Module: 
> C:\WINDOWS\system32\wuweb.dll
> 2009-12-30	10:59:05:343	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> 2009-12-30	10:59:05:359	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:05:531	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> 2009-12-30	10:59:05:546	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:05:562	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> 2009-12-30	10:59:05:578	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:05:687	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> 2009-12-30	10:59:05:703	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:05:703	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> 2009-12-30	10:59:05:718	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:05:921	 216	1c4	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> 2009-12-30	10:59:05:921	 216	1c4	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:05:937	 216	1c4	Setup	***********  Setup: Checking whether 
> self-update is required  ***********
> 2009-12-30	10:59:05:937	 216	1c4	Setup	  * Inf file: 
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> 2009-12-30	10:59:05:984	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version 
> = 7.4.7600.226
> 2009-12-30	10:59:05:984	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:06:000	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:06:000	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:06:031	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:06:031	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:06:046	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:06:078	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:06:109	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:06:125	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:06:125	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version 
> = 7.4.7600.226
> 2009-12-30	10:59:06:140	 216	1c4	Setup	Update NOT required for 
> C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required 
> version = 7.4.7600.226
> 2009-12-30	10:59:06:140	 216	1c4	Setup	  * IsUpdateRequired = No
> 2009-12-30	10:59:46:171	 216	1c4	COMAPI	-------------
> 2009-12-30	10:59:46:171	 216	1c4	COMAPI	-- START --  COMAPI: Search 
> [ClientId = MicrosoftUpdate]
> 2009-12-30	10:59:46:171	 216	1c4	COMAPI	---------
> 2009-12-30	10:59:46:312	 216	1c4	COMAPI	<<-- SUBMITTED -- COMAPI: Search 
> [ClientId = MicrosoftUpdate]
> 2009-12-30	10:59:46:390	1072	a00	Agent	*************
> 2009-12-30	10:59:46:390	1072	a00	Agent	** START **  Agent: Finding updates 
> [CallerId = MicrosoftUpdate]
> 2009-12-30	10:59:46:390	1072	a00	Agent	*********
> 2009-12-30	10:59:46:390	1072	a00	Agent	  * Online = Yes; Ignore download 
> priority = No
> 2009-12-30	10:59:46:390	1072	a00	Agent	  * Criteria = "IsInstalled=0 and 
> IsHidden=0"
> 2009-12-30	10:59:46:453	1072	a00	Agent	  * ServiceID = 
> {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
> 2009-12-30	10:59:46:453	1072	a00	Agent	  * Search Scope = {Machine}
> 2009-12-30	10:59:46:843	1072	a00	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> 2009-12-30	10:59:47:109	1072	a00	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:48:500	1072	a00	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> 2009-12-30	10:59:48:546	1072	a00	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:48:656	1072	a00	Agent	Checking for updated auth cab for 
> service 7971f918-a847-4430-9279-4a52d1efe18d at 
> http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
> 2009-12-30	10:59:48:656	1072	a00	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> 2009-12-30	10:59:48:765	1072	a00	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:48:906	1072	a00	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> 2009-12-30	10:59:48:968	1072	a00	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:48:968	1072	a00	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> 2009-12-30	10:59:49:000	1072	a00	Misc	 Microsoft signed: Yes
> 2009-12-30	10:59:49:078	1492	4d4	DtaStor	Update service properties: service 
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2009-12-30	11:00:17:296	1072	a00	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
> 2009-12-30	11:00:17:484	1072	a00	Misc	 Microsoft signed: Yes
> 2009-12-30	11:00:17:578	1072	a00	Misc	Validating signature for 
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
> 2009-12-30	11:00:17:593	1072	a00	Misc	 Microsoft signed: Yes
> 2009-12-30	11:00:17:625	1072	a00	PT	+++++++++++  PT: Synchronizing server 
> updates  +++++++++++
> 2009-12-30	11:00:17:625	1072	a00	PT	  + ServiceId = 
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = 
> https://www.update.microsoft.com/v6/ClientWebService/client.asmx
> 2009-12-30	11:00:17:625	1072	a00	PT	WARNING: Cached cookie has expired or 
> new PID is available
> 2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: Send failed with hr = 80090008.
> 2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: SendRequest failed with hr = 
> 80090008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes 
> used : <>
> 2009-12-30	11:00:18:296	1072	a00	PT	  + Last proxy send request failed with 
> hr = 0x80090008, HTTP status code = 0
> 2009-12-30	11:00:18:296	1072	a00	PT	  + Caller provided credentials = No
> 2009-12-30	11:00:18:296	1072	a00	PT	  + Impersonate flags = 0
> 2009-12-30	11:00:18:296	1072	a00	PT	  + Possible authorization schemes used = 
> 2009-12-30	11:00:18:296	1072	a00	PT	WARNING: GetCookie failure, error = 
> 0x80090008, soap client error = 5, soap error code = 0, HTTP status code = 200
> 2009-12-30	11:00:18:312	1072	a00	PT	WARNING: PTError: 0x80090008
> 2009-12-30	11:00:18:312	1072	a00	PT	WARNING: GetCookie_WithRecovery failed : 
> 0x80090008
> 2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshCookie failed: 0x80090008
> 2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshPTState failed: 0x80090008
> 2009-12-30	11:00:18:328	1072	a00	PT	WARNING: Sync of Updates: 0x80090008
> 2009-12-30	11:00:18:328	1072	a00	PT	WARNING: SyncServerUpdatesInternal 
> failed: 0x80090008
> 2009-12-30	11:00:18:328	1072	a00	Agent	  * WARNING: Failed to synchronize, 
> error = 0x80090008
> 2009-12-30	11:00:18:625	1072	a00	Agent	  * WARNING: Exit code = 0x80090008
> 2009-12-30	11:00:18:625	1072	a00	Agent	*********
> 2009-12-30	11:00:18:625	1072	a00	Agent	**  END  **  Agent: Finding updates 
> [CallerId = MicrosoftUpdate]
> 2009-12-30	11:00:18:625	1072	a00	Agent	*************
> 2009-12-30	11:00:18:625	1072	a00	Agent	WARNING: WU client failed Searching 
> for update with error 0x80090008
> 2009-12-30	11:00:18:671	 216	c80	COMAPI	>>--  RESUMED  -- COMAPI: Search 
> [ClientId = MicrosoftUpdate]
> 2009-12-30	11:00:18:671	 216	c80	COMAPI	  - Updates found = 0
> 2009-12-30	11:00:18:671	 216	c80	COMAPI	  - WARNING: Exit code = 0x00000000, 
> Result code = 0x80090008
> 2009-12-30	11:00:18:671	 216	c80	COMAPI	---------
> 2009-12-30	11:00:18:671	 216	c80	COMAPI	--  END  --  COMAPI: Search 
> [ClientId = MicrosoftUpdate]
> 2009-12-30	11:00:18:671	 216	c80	COMAPI	-------------
> 2009-12-30	11:00:18:687	 216	1c4	COMAPI	WARNING: Operation failed due to 
> earlier error, hr=80090008
> 2009-12-30	11:00:18:687	 216	1c4	COMAPI	FATAL: Unable to complete 
> asynchronous search. (hr=80090008)
> 2009-12-30	11:00:23:625	1072	a00	Report	REPORT EVENT: 
> {16CA707C-DF1F-4419-AB42-5C4F865C432E}	2009-12-30 
> 11:00:18:593-0000	1	148	101	{00000000-0000-0000-0000-000000000000}	0	80090008	MicrosoftUpdate	Failure	Software 
> Synchronization	Windows Update Client failed to detect with error 0x80090008.
> 
> 
> 
> "MowGreen" wrote:
> 
> 
>>Please do another attempt at updating. When the error appears close 
>>Internet Explorer.
>>Open the WindowsUpdate.log and scroll all the way to the bottom for the 
>>most recent entries.
>>Copy and paste at least the last 50 or so lines into your reply, please.
>>
>>How to read the Windowsupdate.log file
>>http://support.microsoft.com/kb/902093
>>
>>*** Is a 3rd party firewall being used ? ***
>>
>>Is this system on a wireless network ? If so, try connecting it directly 
>>to the modem and see if that resolves the error.
>>
>>
>>MowGreen
>>===============
>>  *-343-*  FDNY
>>Never Forgotten
>>===============
>>
>>banthecheck.com
>>"Security updates should *never* have *non-security content* prechecked"
>>
>>
>>
>>WheelsinMotion wrote:
>>
>>
>>>Hi MowGreen 
>>>
>>>Sorry my OS is XP home edition.
>>>
>>>I tried http://support.microsoft.com/kb/824208 but could not find a problem.
>>>
>>>I still get the 0x8009008 error  on the Microsoft update site when clicking 
>>>on either the Express or Custom Button
>>>
>>>and the Windows Update Agent Error Event ID 16  still. since 12/12/2009 not 
>>>as I first stated as 9/12/2009
>>>
>>>As I have not received any updates since 9/12/2009 
>>>
>>>"MowGreen" wrote:
>>>
>>>
>>>
>>>>SInce you've failed to include which edition of Windows this is 
>>>>occurring in if the OS is XP, Win2K, or WS2K8, see:
>>>>
>>>>Automatic Updates Cannot Download Updates and Event ID 16 Is Logged
>>>>http://support.microsoft.com/kb/824208
>>>>
>>>>MowGreen
>>>>===============
>>>> *-343-*  FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>banthecheck.com
>>>>"Security updates should *never* have *non-security content* prechecked"
>>>>
>>>>
>>>>
>>>>WheelsinMotion wrote:
>>>>
>>>>
>>>>
>>>>>I receive the Error number: 0x80090008 when trying a manual windows update 
>>>>>with the message
>>>>>The website has encountered a problem and cannot display the page you are 
>>>>>trying to view.
>>>>>
>>>>>I have checked my event viewer and the following Windows Update Agent Error 
>>>>>Event ID 16 and have received this message since the 9/12/2009. 
>>>>>The last time windows update worked was on the 09/12/2009
>>>>
>>>>.
>>>>
>>
>>.
>>
0
Reply MowGreen 12/30/2009 3:13:55 PM

I have checked that I am on GMT London and resync. the time and that is ok 

I notice there is another 0x8009008 problem reported on the on 12/31/2009

This only seems to of happened after the updates I had on the 12/09/2009
KB970430
KB974318
KB976325
KB973904
KB976416
KB974392
KB971737
KB890830

"MowGreen" wrote:

> 0x80090008 NTE_BAD_ALGID
> Invalid algorithm specified.
> 
> 2009-12-30	11:00:17:625	1072	a00	PT	WARNING: Cached cookie has expired 
> or new PID is available
> 2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: Send failed with hr = 
> 80090008.
> 2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: SendRequest failed with 
> hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)> 
> Auth Schemes
> used : <>
> 2009-12-30	11:00:18:296	1072	a00	PT	  + Last proxy send request failed 
> with hr = 0x80090008, HTTP status code = 0
> 2009-12-30	11:00:18:296	1072	a00	PT	WARNING: GetCookie failure, error = 
> 0x80090008, soap client error = 5, soap error code = 0, HTTP status code 
> = 200
> 2009-12-30	11:00:18:312	1072	a00	PT	WARNING: PTError: 0x80090008
> 2009-12-30	11:00:18:312	1072	a00	PT	WARNING: GetCookie_WithRecovery 
> failed :
> 0x80090008
> 2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshCookie failed: 
> 0x80090008
> COMAPI	FATAL: Unable to complete asynchronous search. (hr=80090008)
> 
> The Protocl Talker (PT) on your system can connect to the update server 
> but can not communicate it's Cookie content, recover the Cookie content, 
> nor refresh it. Thus the system can not do a search for updates.
> 
> So, the question is ... is 3rd party software creating the Cookie issue 
> or is it related to the TimeZone setting that the system is sending to 
> the update server ?
> 
> > tz: -0000
> 
> If your geographic region is not in the Greenwich Mean Time zone, then 
> that's where the issue stems from.
> 
> 
> MowGreen
> ===============
>   *-343-*  FDNY
> Never Forgotten
> ===============
> 
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
> 
> 
> 
> 
> WheelsinMotion wrote:
> 
> > Hi
> > 
> > There is no 3rd party fiewall
> > No wireless connection. connected directly into modem.
> > 
> > last attempt to update via windows update log
> > 
> > 2009-12-30	10:59:02:531	 216	1c4	Misc	===========  Logging initialized 
> > (build: 7.4.7600.226, tz: -0000)  ===========
> > 2009-12-30	10:59:02:546	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
> > Explorer\IEXPLORE.EXE
> > 2009-12-30	10:59:02:546	 216	1c4	Misc	  = Module: 
> > C:\WINDOWS\system32\wuapi.dll
> > 2009-12-30	10:59:02:531	 216	1c4	COMAPI	-----------  COMAPI: 
> > IUpdateServiceManager::AddService  -----------
> > 2009-12-30	10:59:02:546	 216	1c4	COMAPI	  - ServiceId = 
> > {7971f918-a847-4430-9279-4a52d1efe18d}
> > 2009-12-30	10:59:02:546	 216	1c4	COMAPI	  - AuthorizationCabPath = 
> > C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
> > 2009-12-30	10:59:02:687	1072	3b8	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
> > 2009-12-30	10:59:03:593	1072	3b8	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:04:062	1492	4d4	Misc	===========  Logging initialized 
> > (build: 7.4.7600.226, tz: -0000)  ===========
> > 2009-12-30	10:59:04:062	1492	4d4	Misc	  = Process: 
> > C:\WINDOWS\system32\wuauclt.exe
> > 2009-12-30	10:59:04:062	1492	4d4	Misc	  = Module: 
> > C:\WINDOWS\system32\wuaueng.dll
> > 2009-12-30	10:59:04:046	1492	4d4	DtaStor	Update service properties: service 
> > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2009-12-30	10:59:04:125	 216	1c4	COMAPI	  - Added service, URL = 
> > http://update.microsoft.com/microsoftupdate/
> > 2009-12-30	10:59:04:125	 216	1c4	COMAPI	-----------  COMAPI: 
> > IUpdateServiceManager::RegisterServiceWithAU  -----------
> > 2009-12-30	10:59:04:125	 216	1c4	COMAPI	  - ServiceId = 
> > {7971f918-a847-4430-9279-4a52d1efe18d}
> > 2009-12-30	10:59:04:328	 216	1c4	Misc	===========  Logging initialized 
> > (build: 7.4.7600.226, tz: -0000)  ===========
> > 2009-12-30	10:59:04:328	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
> > Explorer\IEXPLORE.EXE
> > 2009-12-30	10:59:04:328	 216	1c4	Misc	  = Module: 
> > C:\WINDOWS\system32\muweb.dll
> > 2009-12-30	10:59:04:328	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> > 2009-12-30	10:59:04:375	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:04:609	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> > 2009-12-30	10:59:04:609	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:04:640	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> > 2009-12-30	10:59:04:703	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:04:812	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> > 2009-12-30	10:59:04:828	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:05:218	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> > 2009-12-30	10:59:05:234	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:05:265	 216	1c4	Setup	***********  Setup: Checking whether 
> > self-update is required  ***********
> > 2009-12-30	10:59:05:265	 216	1c4	Setup	  * Inf file: 
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> > 2009-12-30	10:59:05:328	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:05:328	 216	1c4	Setup	  * IsUpdateRequired = No
> > 2009-12-30	10:59:05:343	 216	1c4	Misc	===========  Logging initialized 
> > (build: 7.4.7600.226, tz: -0000)  ===========
> > 2009-12-30	10:59:05:343	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
> > Explorer\IEXPLORE.EXE
> > 2009-12-30	10:59:05:359	 216	1c4	Misc	  = Module: 
> > C:\WINDOWS\system32\wuweb.dll
> > 2009-12-30	10:59:05:343	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> > 2009-12-30	10:59:05:359	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:05:531	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> > 2009-12-30	10:59:05:546	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:05:562	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> > 2009-12-30	10:59:05:578	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:05:687	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> > 2009-12-30	10:59:05:703	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:05:703	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> > 2009-12-30	10:59:05:718	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:05:921	 216	1c4	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> > 2009-12-30	10:59:05:921	 216	1c4	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:05:937	 216	1c4	Setup	***********  Setup: Checking whether 
> > self-update is required  ***********
> > 2009-12-30	10:59:05:937	 216	1c4	Setup	  * Inf file: 
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> > 2009-12-30	10:59:05:984	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version 
> > = 7.4.7600.226
> > 2009-12-30	10:59:05:984	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:06:000	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:06:000	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:06:031	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:06:031	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:06:046	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:06:078	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:06:109	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:06:125	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:06:125	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version 
> > = 7.4.7600.226
> > 2009-12-30	10:59:06:140	 216	1c4	Setup	Update NOT required for 
> > C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required 
> > version = 7.4.7600.226
> > 2009-12-30	10:59:06:140	 216	1c4	Setup	  * IsUpdateRequired = No
> > 2009-12-30	10:59:46:171	 216	1c4	COMAPI	-------------
> > 2009-12-30	10:59:46:171	 216	1c4	COMAPI	-- START --  COMAPI: Search 
> > [ClientId = MicrosoftUpdate]
> > 2009-12-30	10:59:46:171	 216	1c4	COMAPI	---------
> > 2009-12-30	10:59:46:312	 216	1c4	COMAPI	<<-- SUBMITTED -- COMAPI: Search 
> > [ClientId = MicrosoftUpdate]
> > 2009-12-30	10:59:46:390	1072	a00	Agent	*************
> > 2009-12-30	10:59:46:390	1072	a00	Agent	** START **  Agent: Finding updates 
> > [CallerId = MicrosoftUpdate]
> > 2009-12-30	10:59:46:390	1072	a00	Agent	*********
> > 2009-12-30	10:59:46:390	1072	a00	Agent	  * Online = Yes; Ignore download 
> > priority = No
> > 2009-12-30	10:59:46:390	1072	a00	Agent	  * Criteria = "IsInstalled=0 and 
> > IsHidden=0"
> > 2009-12-30	10:59:46:453	1072	a00	Agent	  * ServiceID = 
> > {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
> > 2009-12-30	10:59:46:453	1072	a00	Agent	  * Search Scope = {Machine}
> > 2009-12-30	10:59:46:843	1072	a00	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> > 2009-12-30	10:59:47:109	1072	a00	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:48:500	1072	a00	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> > 2009-12-30	10:59:48:546	1072	a00	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:48:656	1072	a00	Agent	Checking for updated auth cab for 
> > service 7971f918-a847-4430-9279-4a52d1efe18d at 
> > http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
> > 2009-12-30	10:59:48:656	1072	a00	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> > 2009-12-30	10:59:48:765	1072	a00	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:48:906	1072	a00	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> > 2009-12-30	10:59:48:968	1072	a00	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:48:968	1072	a00	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> > 2009-12-30	10:59:49:000	1072	a00	Misc	 Microsoft signed: Yes
> > 2009-12-30	10:59:49:078	1492	4d4	DtaStor	Update service properties: service 
> > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2009-12-30	11:00:17:296	1072	a00	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
> > 2009-12-30	11:00:17:484	1072	a00	Misc	 Microsoft signed: Yes
> > 2009-12-30	11:00:17:578	1072	a00	Misc	Validating signature for 
> > C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
> > 2009-12-30	11:00:17:593	1072	a00	Misc	 Microsoft signed: Yes
> > 2009-12-30	11:00:17:625	1072	a00	PT	+++++++++++  PT: Synchronizing server 
> > updates  +++++++++++
> > 2009-12-30	11:00:17:625	1072	a00	PT	  + ServiceId = 
> > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = 
> > https://www.update.microsoft.com/v6/ClientWebService/client.asmx
> > 2009-12-30	11:00:17:625	1072	a00	PT	WARNING: Cached cookie has expired or 
> > new PID is available
> > 2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: Send failed with hr = 80090008.
> > 2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: SendRequest failed with hr = 
> > 80090008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes 
> > used : <>
> > 2009-12-30	11:00:18:296	1072	a00	PT	  + Last proxy send request failed with 
> > hr = 0x80090008, HTTP status code = 0
> > 2009-12-30	11:00:18:296	1072	a00	PT	  + Caller provided credentials = No
> > 2009-12-30	11:00:18:296	1072	a00	PT	  + Impersonate flags = 0
> > 2009-12-30	11:00:18:296	1072	a00	PT	  + Possible authorization schemes used = 
> > 2009-12-30	11:00:18:296	1072	a00	PT	WARNING: GetCookie failure, error = 
> > 0x80090008, soap client error = 5, soap error code = 0, HTTP status code = 200
> > 2009-12-30	11:00:18:312	1072	a00	PT	WARNING: PTError: 0x80090008
> > 2009-12-30	11:00:18:312	1072	a00	PT	WARNING: GetCookie_WithRecovery failed : 
> > 0x80090008
> > 2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshCookie failed: 0x80090008
> > 2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshPTState failed: 0x80090008
> > 2009-12-30	11:00:18:328	1072	a00	PT	WARNING: Sync of Updates: 0x80090008
> > 2009-12-30	11:00:18:328	1072	a00	PT	WARNING: SyncServerUpdatesInternal 
> > failed: 0x80090008
> > 2009-12-30	11:00:18:328	1072	a00	Agent	  * WARNING: Failed to synchronize, 
> > error = 0x80090008
> > 2009-12-30	11:00:18:625	1072	a00	Agent	  * WARNING: Exit code = 0x80090008
> > 2009-12-30	11:00:18:625	1072	a00	Agent	*********
> > 2009-12-30	11:00:18:625	1072	a00	Agent	**  END  **  Agent: Finding updates 
> > [CallerId = MicrosoftUpdate]
> > 2009-12-30	11:00:18:625	1072	a00	Agent	*************
> > 2009-12-30	11:00:18:625	1072	a00	Agent	WARNING: WU client failed Searching 
> > for update with error 0x80090008
> > 2009-12-30	11:00:18:671	 216	c80	COMAPI	>>--  RESUMED  -- COMAPI: Search 
> > [ClientId = MicrosoftUpdate]
> > 2009-12-30	11:00:18:671	 216	c80	COMAPI	  - Updates found = 0
> > 2009-12-30	11:00:18:671	 216	c80	COMAPI	  - WARNING: Exit code = 0x00000000, 
> > Result code = 0x80090008
> > 2009-12-30	11:00:18:671	 216	c80	COMAPI	---------
> > 2009-12-30	11:00:18:671	 216	c80	COMAPI	--  END  --  COMAPI: Search 
> > [ClientId = MicrosoftUpdate]
> > 2009-12-30	11:00:18:671	 216	c80	COMAPI	-------------
> > 2009-12-30	11:00:18:687	 216	1c4	COMAPI	WARNING: Operation failed due to 
> > earlier error, hr=80090008
> > 2009-12-30	11:00:18:687	 216	1c4	COMAPI	FATAL: Unable to complete 
> > asynchronous search. (hr=80090008)
> > 2009-12-30	11:00:23:625	1072	a00	Report	REPORT EVENT: 
> > {16CA707C-DF1F-4419-AB42-5C4F865C432E}	2009-12-30 
> > 11:00:18:593-0000	1	148	101	{00000000-0000-0000-0000-000000000000}	0	80090008	MicrosoftUpdate	Failure	Software 
> > Synchronization	Windows Update Client failed to detect with error 0x80090008.
> > 
> > 
> > 
> > "MowGreen" wrote:
> > 
> > 
> >>Please do another attempt at updating. When the error appears close 
> >>Internet Explorer.
> >>Open the WindowsUpdate.log and scroll all the way to the bottom for the 
> >>most recent entries.
> >>Copy and paste at least the last 50 or so lines into your reply, please.
> >>
> >>How to read the Windowsupdate.log file
> >>http://support.microsoft.com/kb/902093
> >>
> >>*** Is a 3rd party firewall being used ? ***
> >>
> >>Is this system on a wireless network ? If so, try connecting it directly 
> >>to the modem and see if that resolves the error.
> >>
> >>
> >>MowGreen
> >>===============
0
Reply Utf 1/1/2010 5:28:01 PM

 From that list of updates the only I can see causing the communication 
issue is KB970430.

What is the installed security software (antivirus/security suite, popup 
and cookie blocker) and are any 3rd party toolbars installed (Google, etc) ?

Suggest you delete IE's Temporary Internet Files and flush all Cookies.
Then see if the system can search for updates at Windows Update.
FWIW, there's another thread with the same error code, 0x80090008, on 
this newsgroup. It's not a common error, that I do know.


MowGreen
===============
  *-343-*  FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



WheelsinMotion wrote:

> I have checked that I am on GMT London and resync. the time and that is ok 
> 
> I notice there is another 0x8009008 problem reported on the on 12/31/2009
> 
> This only seems to of happened after the updates I had on the 12/09/2009
> KB970430
> KB974318
> KB976325
> KB973904
> KB976416
> KB974392
> KB971737
> KB890830
> 
> "MowGreen" wrote:
> 
> 
>>0x80090008 NTE_BAD_ALGID
>>Invalid algorithm specified.
>>
>>2009-12-30	11:00:17:625	1072	a00	PT	WARNING: Cached cookie has expired 
>>or new PID is available
>>2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: Send failed with hr = 
>>80090008.
>>2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: SendRequest failed with 
>>hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)> 
>>Auth Schemes
>>used : <>
>>2009-12-30	11:00:18:296	1072	a00	PT	  + Last proxy send request failed 
>>with hr = 0x80090008, HTTP status code = 0
>>2009-12-30	11:00:18:296	1072	a00	PT	WARNING: GetCookie failure, error = 
>>0x80090008, soap client error = 5, soap error code = 0, HTTP status code 
>>= 200
>>2009-12-30	11:00:18:312	1072	a00	PT	WARNING: PTError: 0x80090008
>>2009-12-30	11:00:18:312	1072	a00	PT	WARNING: GetCookie_WithRecovery 
>>failed :
>>0x80090008
>>2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshCookie failed: 
>>0x80090008
>>COMAPI	FATAL: Unable to complete asynchronous search. (hr=80090008)
>>
>>The Protocl Talker (PT) on your system can connect to the update server 
>>but can not communicate it's Cookie content, recover the Cookie content, 
>>nor refresh it. Thus the system can not do a search for updates.
>>
>>So, the question is ... is 3rd party software creating the Cookie issue 
>>or is it related to the TimeZone setting that the system is sending to 
>>the update server ?
>>
>>
>>>tz: -0000
>>
>>If your geographic region is not in the Greenwich Mean Time zone, then 
>>that's where the issue stems from.
>>
>>
>>MowGreen
>>===============
>>  *-343-*  FDNY
>>Never Forgotten
>>===============
>>
>>banthecheck.com
>>"Security updates should *never* have *non-security content* prechecked"
>>
>>
>>
>>
>>WheelsinMotion wrote:
>>
>>
>>>Hi
>>>
>>>There is no 3rd party fiewall
>>>No wireless connection. connected directly into modem.
>>>
>>>last attempt to update via windows update log
>>>
>>>2009-12-30	10:59:02:531	 216	1c4	Misc	===========  Logging initialized 
>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>2009-12-30	10:59:02:546	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
>>>Explorer\IEXPLORE.EXE
>>>2009-12-30	10:59:02:546	 216	1c4	Misc	  = Module: 
>>>C:\WINDOWS\system32\wuapi.dll
>>>2009-12-30	10:59:02:531	 216	1c4	COMAPI	-----------  COMAPI: 
>>>IUpdateServiceManager::AddService  -----------
>>>2009-12-30	10:59:02:546	 216	1c4	COMAPI	  - ServiceId = 
>>>{7971f918-a847-4430-9279-4a52d1efe18d}
>>>2009-12-30	10:59:02:546	 216	1c4	COMAPI	  - AuthorizationCabPath = 
>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
>>>2009-12-30	10:59:02:687	1072	3b8	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
>>>2009-12-30	10:59:03:593	1072	3b8	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:04:062	1492	4d4	Misc	===========  Logging initialized 
>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>2009-12-30	10:59:04:062	1492	4d4	Misc	  = Process: 
>>>C:\WINDOWS\system32\wuauclt.exe
>>>2009-12-30	10:59:04:062	1492	4d4	Misc	  = Module: 
>>>C:\WINDOWS\system32\wuaueng.dll
>>>2009-12-30	10:59:04:046	1492	4d4	DtaStor	Update service properties: service 
>>>registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>2009-12-30	10:59:04:125	 216	1c4	COMAPI	  - Added service, URL = 
>>>http://update.microsoft.com/microsoftupdate/
>>>2009-12-30	10:59:04:125	 216	1c4	COMAPI	-----------  COMAPI: 
>>>IUpdateServiceManager::RegisterServiceWithAU  -----------
>>>2009-12-30	10:59:04:125	 216	1c4	COMAPI	  - ServiceId = 
>>>{7971f918-a847-4430-9279-4a52d1efe18d}
>>>2009-12-30	10:59:04:328	 216	1c4	Misc	===========  Logging initialized 
>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>2009-12-30	10:59:04:328	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
>>>Explorer\IEXPLORE.EXE
>>>2009-12-30	10:59:04:328	 216	1c4	Misc	  = Module: 
>>>C:\WINDOWS\system32\muweb.dll
>>>2009-12-30	10:59:04:328	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>2009-12-30	10:59:04:375	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:04:609	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>2009-12-30	10:59:04:609	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:04:640	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>2009-12-30	10:59:04:703	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:04:812	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>2009-12-30	10:59:04:828	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:05:218	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>2009-12-30	10:59:05:234	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:05:265	 216	1c4	Setup	***********  Setup: Checking whether 
>>>self-update is required  ***********
>>>2009-12-30	10:59:05:265	 216	1c4	Setup	  * Inf file: 
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>2009-12-30	10:59:05:328	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:05:328	 216	1c4	Setup	  * IsUpdateRequired = No
>>>2009-12-30	10:59:05:343	 216	1c4	Misc	===========  Logging initialized 
>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>2009-12-30	10:59:05:343	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
>>>Explorer\IEXPLORE.EXE
>>>2009-12-30	10:59:05:359	 216	1c4	Misc	  = Module: 
>>>C:\WINDOWS\system32\wuweb.dll
>>>2009-12-30	10:59:05:343	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>2009-12-30	10:59:05:359	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:05:531	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>2009-12-30	10:59:05:546	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:05:562	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>2009-12-30	10:59:05:578	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:05:687	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>2009-12-30	10:59:05:703	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:05:703	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>2009-12-30	10:59:05:718	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:05:921	 216	1c4	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>2009-12-30	10:59:05:921	 216	1c4	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:05:937	 216	1c4	Setup	***********  Setup: Checking whether 
>>>self-update is required  ***********
>>>2009-12-30	10:59:05:937	 216	1c4	Setup	  * Inf file: 
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>2009-12-30	10:59:05:984	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version 
>>>= 7.4.7600.226
>>>2009-12-30	10:59:05:984	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:06:000	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:06:000	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:06:031	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:06:031	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:06:046	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:06:078	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:06:109	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:06:125	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:06:125	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version 
>>>= 7.4.7600.226
>>>2009-12-30	10:59:06:140	 216	1c4	Setup	Update NOT required for 
>>>C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required 
>>>version = 7.4.7600.226
>>>2009-12-30	10:59:06:140	 216	1c4	Setup	  * IsUpdateRequired = No
>>>2009-12-30	10:59:46:171	 216	1c4	COMAPI	-------------
>>>2009-12-30	10:59:46:171	 216	1c4	COMAPI	-- START --  COMAPI: Search 
>>>[ClientId = MicrosoftUpdate]
>>>2009-12-30	10:59:46:171	 216	1c4	COMAPI	---------
>>>2009-12-30	10:59:46:312	 216	1c4	COMAPI	<<-- SUBMITTED -- COMAPI: Search 
>>>[ClientId = MicrosoftUpdate]
>>>2009-12-30	10:59:46:390	1072	a00	Agent	*************
>>>2009-12-30	10:59:46:390	1072	a00	Agent	** START **  Agent: Finding updates 
>>>[CallerId = MicrosoftUpdate]
>>>2009-12-30	10:59:46:390	1072	a00	Agent	*********
>>>2009-12-30	10:59:46:390	1072	a00	Agent	  * Online = Yes; Ignore download 
>>>priority = No
>>>2009-12-30	10:59:46:390	1072	a00	Agent	  * Criteria = "IsInstalled=0 and 
>>>IsHidden=0"
>>>2009-12-30	10:59:46:453	1072	a00	Agent	  * ServiceID = 
>>>{7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
>>>2009-12-30	10:59:46:453	1072	a00	Agent	  * Search Scope = {Machine}
>>>2009-12-30	10:59:46:843	1072	a00	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>2009-12-30	10:59:47:109	1072	a00	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:48:500	1072	a00	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>2009-12-30	10:59:48:546	1072	a00	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:48:656	1072	a00	Agent	Checking for updated auth cab for 
>>>service 7971f918-a847-4430-9279-4a52d1efe18d at 
>>>http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
>>>2009-12-30	10:59:48:656	1072	a00	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
>>>2009-12-30	10:59:48:765	1072	a00	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:48:906	1072	a00	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
>>>2009-12-30	10:59:48:968	1072	a00	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:48:968	1072	a00	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
>>>2009-12-30	10:59:49:000	1072	a00	Misc	 Microsoft signed: Yes
>>>2009-12-30	10:59:49:078	1492	4d4	DtaStor	Update service properties: service 
>>>registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>2009-12-30	11:00:17:296	1072	a00	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
>>>2009-12-30	11:00:17:484	1072	a00	Misc	 Microsoft signed: Yes
>>>2009-12-30	11:00:17:578	1072	a00	Misc	Validating signature for 
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
>>>2009-12-30	11:00:17:593	1072	a00	Misc	 Microsoft signed: Yes
>>>2009-12-30	11:00:17:625	1072	a00	PT	+++++++++++  PT: Synchronizing server 
>>>updates  +++++++++++
>>>2009-12-30	11:00:17:625	1072	a00	PT	  + ServiceId = 
>>>{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = 
>>>https://www.update.microsoft.com/v6/ClientWebService/client.asmx
>>>2009-12-30	11:00:17:625	1072	a00	PT	WARNING: Cached cookie has expired or 
>>>new PID is available
>>>2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: Send failed with hr = 80090008.
>>>2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: SendRequest failed with hr = 
>>>80090008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes 
>>>used : <>
>>>2009-12-30	11:00:18:296	1072	a00	PT	  + Last proxy send request failed with 
>>>hr = 0x80090008, HTTP status code = 0
>>>2009-12-30	11:00:18:296	1072	a00	PT	  + Caller provided credentials = No
>>>2009-12-30	11:00:18:296	1072	a00	PT	  + Impersonate flags = 0
>>>2009-12-30	11:00:18:296	1072	a00	PT	  + Possible authorization schemes used = 
>>>2009-12-30	11:00:18:296	1072	a00	PT	WARNING: GetCookie failure, error = 
>>>0x80090008, soap client error = 5, soap error code = 0, HTTP status code = 200
>>>2009-12-30	11:00:18:312	1072	a00	PT	WARNING: PTError: 0x80090008
>>>2009-12-30	11:00:18:312	1072	a00	PT	WARNING: GetCookie_WithRecovery failed : 
>>>0x80090008
>>>2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshCookie failed: 0x80090008
>>>2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshPTState failed: 0x80090008
>>>2009-12-30	11:00:18:328	1072	a00	PT	WARNING: Sync of Updates: 0x80090008
>>>2009-12-30	11:00:18:328	1072	a00	PT	WARNING: SyncServerUpdatesInternal 
>>>failed: 0x80090008
>>>2009-12-30	11:00:18:328	1072	a00	Agent	  * WARNING: Failed to synchronize, 
>>>error = 0x80090008
>>>2009-12-30	11:00:18:625	1072	a00	Agent	  * WARNING: Exit code = 0x80090008
>>>2009-12-30	11:00:18:625	1072	a00	Agent	*********
>>>2009-12-30	11:00:18:625	1072	a00	Agent	**  END  **  Agent: Finding updates 
>>>[CallerId = MicrosoftUpdate]
>>>2009-12-30	11:00:18:625	1072	a00	Agent	*************
>>>2009-12-30	11:00:18:625	1072	a00	Agent	WARNING: WU client failed Searching 
>>>for update with error 0x80090008
>>>2009-12-30	11:00:18:671	 216	c80	COMAPI	>>--  RESUMED  -- COMAPI: Search 
>>>[ClientId = MicrosoftUpdate]
>>>2009-12-30	11:00:18:671	 216	c80	COMAPI	  - Updates found = 0
>>>2009-12-30	11:00:18:671	 216	c80	COMAPI	  - WARNING: Exit code = 0x00000000, 
>>>Result code = 0x80090008
>>>2009-12-30	11:00:18:671	 216	c80	COMAPI	---------
>>>2009-12-30	11:00:18:671	 216	c80	COMAPI	--  END  --  COMAPI: Search 
>>>[ClientId = MicrosoftUpdate]
>>>2009-12-30	11:00:18:671	 216	c80	COMAPI	-------------
>>>2009-12-30	11:00:18:687	 216	1c4	COMAPI	WARNING: Operation failed due to 
>>>earlier error, hr=80090008
>>>2009-12-30	11:00:18:687	 216	1c4	COMAPI	FATAL: Unable to complete 
>>>asynchronous search. (hr=80090008)
>>>2009-12-30	11:00:23:625	1072	a00	Report	REPORT EVENT: 
>>>{16CA707C-DF1F-4419-AB42-5C4F865C432E}	2009-12-30 
>>>11:00:18:593-0000	1	148	101	{00000000-0000-0000-0000-000000000000}	0	80090008	MicrosoftUpdate	Failure	Software 
>>>Synchronization	Windows Update Client failed to detect with error 0x80090008.
>>>
>>>
>>>
>>>"MowGreen" wrote:
>>>
>>>
>>>
>>>>Please do another attempt at updating. When the error appears close 
>>>>Internet Explorer.
>>>>Open the WindowsUpdate.log and scroll all the way to the bottom for the 
>>>>most recent entries.
>>>>Copy and paste at least the last 50 or so lines into your reply, please.
>>>>
>>>>How to read the Windowsupdate.log file
>>>>http://support.microsoft.com/kb/902093
>>>>
>>>>*** Is a 3rd party firewall being used ? ***
>>>>
>>>>Is this system on a wireless network ? If so, try connecting it directly 
>>>>to the modem and see if that resolves the error.
>>>>
>>>>
>>>>MowGreen
>>>>===============
0
Reply MowGreen 1/2/2010 5:30:57 PM

Norton Internet Security installed 2010 24/11/2009

Norton third party toolbar

IE's Temporary Internet Files and flushed  all Cookies  "now empty"

Still the same problem.


I notice when I  obtain the Microsoft Update page with the Express or Custom 
buttons on the left hand side  under Options  "Restore hidden udtes" is 
greyed out
and unable to select. (cannot remember if this is only available when you 
get through?)

"MowGreen" wrote:

>  From that list of updates the only I can see causing the communication 
> issue is KB970430.
> 
> What is the installed security software (antivirus/security suite, popup 
> and cookie blocker) and are any 3rd party toolbars installed (Google, etc) ?
> 
> Suggest you delete IE's Temporary Internet Files and flush all Cookies.
> Then see if the system can search for updates at Windows Update.
> FWIW, there's another thread with the same error code, 0x80090008, on 
> this newsgroup. It's not a common error, that I do know.
> 
> 
> MowGreen
> ===============
>   *-343-*  FDNY
> Never Forgotten
> ===============
> 
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
> 
> 
> 
> WheelsinMotion wrote:
> 
> > I have checked that I am on GMT London and resync. the time and that is ok 
> > 
> > I notice there is another 0x8009008 problem reported on the on 12/31/2009
> > 
> > This only seems to of happened after the updates I had on the 12/09/2009
> > KB970430
> > KB974318
> > KB976325
> > KB973904
> > KB976416
> > KB974392
> > KB971737
> > KB890830
> > 
> > "MowGreen" wrote:
> > 
> > 
> >>0x80090008 NTE_BAD_ALGID
> >>Invalid algorithm specified.
> >>
> >>2009-12-30	11:00:17:625	1072	a00	PT	WARNING: Cached cookie has expired 
> >>or new PID is available
> >>2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: Send failed with hr = 
> >>80090008.
> >>2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: SendRequest failed with 
> >>hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)> 
> >>Auth Schemes
> >>used : <>
> >>2009-12-30	11:00:18:296	1072	a00	PT	  + Last proxy send request failed 
> >>with hr = 0x80090008, HTTP status code = 0
> >>2009-12-30	11:00:18:296	1072	a00	PT	WARNING: GetCookie failure, error = 
> >>0x80090008, soap client error = 5, soap error code = 0, HTTP status code 
> >>= 200
> >>2009-12-30	11:00:18:312	1072	a00	PT	WARNING: PTError: 0x80090008
> >>2009-12-30	11:00:18:312	1072	a00	PT	WARNING: GetCookie_WithRecovery 
> >>failed :
> >>0x80090008
> >>2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshCookie failed: 
> >>0x80090008
> >>COMAPI	FATAL: Unable to complete asynchronous search. (hr=80090008)
> >>
> >>The Protocl Talker (PT) on your system can connect to the update server 
> >>but can not communicate it's Cookie content, recover the Cookie content, 
> >>nor refresh it. Thus the system can not do a search for updates.
> >>
> >>So, the question is ... is 3rd party software creating the Cookie issue 
> >>or is it related to the TimeZone setting that the system is sending to 
> >>the update server ?
> >>
> >>
> >>>tz: -0000
> >>
> >>If your geographic region is not in the Greenwich Mean Time zone, then 
> >>that's where the issue stems from.
> >>
> >>
> >>MowGreen
> >>===============
> >>  *-343-*  FDNY
> >>Never Forgotten
> >>===============
> >>
> >>banthecheck.com
> >>"Security updates should *never* have *non-security content* prechecked"
> >>
> >>
> >>
> >>
> >>WheelsinMotion wrote:
> >>
> >>
> >>>Hi
> >>>
> >>>There is no 3rd party fiewall
> >>>No wireless connection. connected directly into modem.
> >>>
> >>>last attempt to update via windows update log
> >>>
> >>>2009-12-30	10:59:02:531	 216	1c4	Misc	===========  Logging initialized 
> >>>(build: 7.4.7600.226, tz: -0000)  ===========
> >>>2009-12-30	10:59:02:546	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
> >>>Explorer\IEXPLORE.EXE
> >>>2009-12-30	10:59:02:546	 216	1c4	Misc	  = Module: 
> >>>C:\WINDOWS\system32\wuapi.dll
> >>>2009-12-30	10:59:02:531	 216	1c4	COMAPI	-----------  COMAPI: 
> >>>IUpdateServiceManager::AddService  -----------
> >>>2009-12-30	10:59:02:546	 216	1c4	COMAPI	  - ServiceId = 
> >>>{7971f918-a847-4430-9279-4a52d1efe18d}
> >>>2009-12-30	10:59:02:546	 216	1c4	COMAPI	  - AuthorizationCabPath = 
> >>>C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
> >>>2009-12-30	10:59:02:687	1072	3b8	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
> >>>2009-12-30	10:59:03:593	1072	3b8	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:04:062	1492	4d4	Misc	===========  Logging initialized 
> >>>(build: 7.4.7600.226, tz: -0000)  ===========
> >>>2009-12-30	10:59:04:062	1492	4d4	Misc	  = Process: 
> >>>C:\WINDOWS\system32\wuauclt.exe
> >>>2009-12-30	10:59:04:062	1492	4d4	Misc	  = Module: 
> >>>C:\WINDOWS\system32\wuaueng.dll
> >>>2009-12-30	10:59:04:046	1492	4d4	DtaStor	Update service properties: service 
> >>>registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> >>>2009-12-30	10:59:04:125	 216	1c4	COMAPI	  - Added service, URL = 
> >>>http://update.microsoft.com/microsoftupdate/
> >>>2009-12-30	10:59:04:125	 216	1c4	COMAPI	-----------  COMAPI: 
> >>>IUpdateServiceManager::RegisterServiceWithAU  -----------
> >>>2009-12-30	10:59:04:125	 216	1c4	COMAPI	  - ServiceId = 
> >>>{7971f918-a847-4430-9279-4a52d1efe18d}
> >>>2009-12-30	10:59:04:328	 216	1c4	Misc	===========  Logging initialized 
> >>>(build: 7.4.7600.226, tz: -0000)  ===========
> >>>2009-12-30	10:59:04:328	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
> >>>Explorer\IEXPLORE.EXE
> >>>2009-12-30	10:59:04:328	 216	1c4	Misc	  = Module: 
> >>>C:\WINDOWS\system32\muweb.dll
> >>>2009-12-30	10:59:04:328	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>2009-12-30	10:59:04:375	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:04:609	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>2009-12-30	10:59:04:609	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:04:640	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>2009-12-30	10:59:04:703	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:04:812	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>2009-12-30	10:59:04:828	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:05:218	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> >>>2009-12-30	10:59:05:234	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:05:265	 216	1c4	Setup	***********  Setup: Checking whether 
> >>>self-update is required  ***********
> >>>2009-12-30	10:59:05:265	 216	1c4	Setup	  * Inf file: 
> >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> >>>2009-12-30	10:59:05:328	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:05:328	 216	1c4	Setup	  * IsUpdateRequired = No
> >>>2009-12-30	10:59:05:343	 216	1c4	Misc	===========  Logging initialized 
> >>>(build: 7.4.7600.226, tz: -0000)  ===========
> >>>2009-12-30	10:59:05:343	 216	1c4	Misc	  = Process: C:\Program Files\Internet 
> >>>Explorer\IEXPLORE.EXE
> >>>2009-12-30	10:59:05:359	 216	1c4	Misc	  = Module: 
> >>>C:\WINDOWS\system32\wuweb.dll
> >>>2009-12-30	10:59:05:343	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>2009-12-30	10:59:05:359	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:05:531	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>2009-12-30	10:59:05:546	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:05:562	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>2009-12-30	10:59:05:578	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:05:687	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>2009-12-30	10:59:05:703	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:05:703	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> >>>2009-12-30	10:59:05:718	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:05:921	 216	1c4	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> >>>2009-12-30	10:59:05:921	 216	1c4	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:05:937	 216	1c4	Setup	***********  Setup: Checking whether 
> >>>self-update is required  ***********
> >>>2009-12-30	10:59:05:937	 216	1c4	Setup	  * Inf file: 
> >>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> >>>2009-12-30	10:59:05:984	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required version 
> >>>= 7.4.7600.226
> >>>2009-12-30	10:59:05:984	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:06:000	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:06:000	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:06:031	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:06:031	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:06:046	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:06:078	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:06:109	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:06:125	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:06:125	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required version 
> >>>= 7.4.7600.226
> >>>2009-12-30	10:59:06:140	 216	1c4	Setup	Update NOT required for 
> >>>C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required 
> >>>version = 7.4.7600.226
> >>>2009-12-30	10:59:06:140	 216	1c4	Setup	  * IsUpdateRequired = No
> >>>2009-12-30	10:59:46:171	 216	1c4	COMAPI	-------------
> >>>2009-12-30	10:59:46:171	 216	1c4	COMAPI	-- START --  COMAPI: Search 
> >>>[ClientId = MicrosoftUpdate]
> >>>2009-12-30	10:59:46:171	 216	1c4	COMAPI	---------
> >>>2009-12-30	10:59:46:312	 216	1c4	COMAPI	<<-- SUBMITTED -- COMAPI: Search 
> >>>[ClientId = MicrosoftUpdate]
> >>>2009-12-30	10:59:46:390	1072	a00	Agent	*************
> >>>2009-12-30	10:59:46:390	1072	a00	Agent	** START **  Agent: Finding updates 
> >>>[CallerId = MicrosoftUpdate]
> >>>2009-12-30	10:59:46:390	1072	a00	Agent	*********
> >>>2009-12-30	10:59:46:390	1072	a00	Agent	  * Online = Yes; Ignore download 
> >>>priority = No
> >>>2009-12-30	10:59:46:390	1072	a00	Agent	  * Criteria = "IsInstalled=0 and 
> >>>IsHidden=0"
> >>>2009-12-30	10:59:46:453	1072	a00	Agent	  * ServiceID = 
> >>>{7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
> >>>2009-12-30	10:59:46:453	1072	a00	Agent	  * Search Scope = {Machine}
> >>>2009-12-30	10:59:46:843	1072	a00	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>2009-12-30	10:59:47:109	1072	a00	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:48:500	1072	a00	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>2009-12-30	10:59:48:546	1072	a00	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:48:656	1072	a00	Agent	Checking for updated auth cab for 
> >>>service 7971f918-a847-4430-9279-4a52d1efe18d at 
> >>>http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
> >>>2009-12-30	10:59:48:656	1072	a00	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> >>>2009-12-30	10:59:48:765	1072	a00	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:48:906	1072	a00	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> >>>2009-12-30	10:59:48:968	1072	a00	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:48:968	1072	a00	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> >>>2009-12-30	10:59:49:000	1072	a00	Misc	 Microsoft signed: Yes
> >>>2009-12-30	10:59:49:078	1492	4d4	DtaStor	Update service properties: service 
> >>>registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> >>>2009-12-30	11:00:17:296	1072	a00	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
> >>>2009-12-30	11:00:17:484	1072	a00	Misc	 Microsoft signed: Yes
> >>>2009-12-30	11:00:17:578	1072	a00	Misc	Validating signature for 
> >>>C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
> >>>2009-12-30	11:00:17:593	1072	a00	Misc	 Microsoft signed: Yes
> >>>2009-12-30	11:00:17:625	1072	a00	PT	+++++++++++  PT: Synchronizing server 
> >>>updates  +++++++++++
> >>>2009-12-30	11:00:17:625	1072	a00	PT	  + ServiceId = 
> >>>{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = 
> >>>https://www.update.microsoft.com/v6/ClientWebService/client.asmx
> >>>2009-12-30	11:00:17:625	1072	a00	PT	WARNING: Cached cookie has expired or 
> >>>new PID is available
> >>>2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: Send failed with hr = 80090008.
> >>>2009-12-30	11:00:18:296	1072	a00	Misc	WARNING: SendRequest failed with hr = 
> >>>80090008. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes 
> >>>used : <>
> >>>2009-12-30	11:00:18:296	1072	a00	PT	  + Last proxy send request failed with 
> >>>hr = 0x80090008, HTTP status code = 0
> >>>2009-12-30	11:00:18:296	1072	a00	PT	  + Caller provided credentials = No
> >>>2009-12-30	11:00:18:296	1072	a00	PT	  + Impersonate flags = 0
> >>>2009-12-30	11:00:18:296	1072	a00	PT	  + Possible authorization schemes used = 
> >>>2009-12-30	11:00:18:296	1072	a00	PT	WARNING: GetCookie failure, error = 
> >>>0x80090008, soap client error = 5, soap error code = 0, HTTP status code = 200
> >>>2009-12-30	11:00:18:312	1072	a00	PT	WARNING: PTError: 0x80090008
> >>>2009-12-30	11:00:18:312	1072	a00	PT	WARNING: GetCookie_WithRecovery failed : 
> >>>0x80090008
> >>>2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshCookie failed: 0x80090008
> >>>2009-12-30	11:00:18:328	1072	a00	PT	WARNING: RefreshPTState failed: 0x80090008
> >>>2009-12-30	11:00:18:328	1072	a00	PT	WARNING: Sync of Updates: 0x80090008
> >>>2009-12-30	11:00:18:328	1072	a00	PT	WARNING: SyncServerUpdatesInternal 
> >>>failed: 0x80090008
> >>>2009-12-30	11:00:18:328	1072	a00	Agent	  * WARNING: Failed to synchronize, 
> >>>error = 0x80090008
> >>>2009-12-30	11:00:18:625	1072	a00	Agent	  * WARNING: Exit code = 0x80090008
> >>>2009-12-30	11:00:18:625	1072	a00	Agent	*********
> >>>2009-12-30	11:00:18:625	1072	a00	Agent	**  END  **  Agent: Finding updates 
0
Reply Utf 1/2/2010 11:51:01 PM

<kibbitz>
NIS includes a firewall (i.e., "a third-party firewall").  You do NOT want 
the Norton fireall *and* the Windows Firewall enabled, only one of them.

Have you purchased NIS 2010?

What anti-virus application was installed before you install NIS 2010 on 24 
Nov-09?

Has another Norton application or a McAfee application ever been installed 
on this machine (e.g., a free-trial version that came preinstalled when you 
bought it)?
</kibbitz>
-- 
~PA Bear


WheelsinMotion wrote:
> Norton Internet Security installed 2010 24/11/2009
>
> Norton third party toolbar
>
> IE's Temporary Internet Files and flushed  all Cookies  "now empty"
>
> Still the same problem.
>
>
> I notice when I  obtain the Microsoft Update page with the Express or 
> Custom
> buttons on the left hand side  under Options  "Restore hidden udtes" is
> greyed out
> and unable to select. (cannot remember if this is only available when you
> get through?)
>
> "MowGreen" wrote:
>
>>  From that list of updates the only I can see causing the communication
>> issue is KB970430.
>>
>> What is the installed security software (antivirus/security suite, popup
>> and cookie blocker) and are any 3rd party toolbars installed (Google, 
>> etc)
>> ?
>>
>> Suggest you delete IE's Temporary Internet Files and flush all Cookies.
>> Then see if the system can search for updates at Windows Update.
>> FWIW, there's another thread with the same error code, 0x80090008, on
>> this newsgroup. It's not a common error, that I do know.
>>
>>
>> MowGreen
>> ===============
>>   *-343-*  FDNY
>> Never Forgotten
>> ===============
>>
>> banthecheck.com
>> "Security updates should *never* have *non-security content* prechecked"
>>
>>
>>
>> WheelsinMotion wrote:
>>
>>> I have checked that I am on GMT London and resync. the time and that is 
>>> ok
>>>
>>> I notice there is another 0x8009008 problem reported on the on 
>>> 12/31/2009
>>>
>>> This only seems to of happened after the updates I had on the 12/09/2009
>>> KB970430
>>> KB974318
>>> KB976325
>>> KB973904
>>> KB976416
>>> KB974392
>>> KB971737
>>> KB890830
>>>
>>> "MowGreen" wrote:
>>>
>>>
>>>> 0x80090008 NTE_BAD_ALGID
>>>> Invalid algorithm specified.
>>>>
>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has expired
>>>> or new PID is available
>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr =
>>>> 80090008.
>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed with
>>>> hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)>
>>>> Auth Schemes
>>>> used : <>
>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request failed
>>>> with hr = 0x80090008, HTTP status code = 0
>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, error =
>>>> 0x80090008, soap client error = 5, soap error code = 0, HTTP status 
>>>> code
>>>> = 200
>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery
>>>> failed :
>>>> 0x80090008
>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed:
>>>> 0x80090008
>>>> COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008)
>>>>
>>>> The Protocl Talker (PT) on your system can connect to the update server
>>>> but can not communicate it's Cookie content, recover the Cookie 
>>>> content,
>>>> nor refresh it. Thus the system can not do a search for updates.
>>>>
>>>> So, the question is ... is 3rd party software creating the Cookie issue
>>>> or is it related to the TimeZone setting that the system is sending to
>>>> the update server ?
>>>>
>>>>
>>>>> tz: -0000
>>>>
>>>> If your geographic region is not in the Greenwich Mean Time zone, then
>>>> that's where the issue stems from.
>>>>
>>>>
>>>> MowGreen
>>>> ===============
>>>>  *-343-*  FDNY
>>>> Never Forgotten
>>>> ===============
>>>>
>>>> banthecheck.com
>>>> "Security updates should *never* have *non-security content* 
>>>> prechecked"
>>>>
>>>>
>>>>
>>>>
>>>> WheelsinMotion wrote:
>>>>
>>>>
>>>>> Hi
>>>>>
>>>>> There is no 3rd party fiewall
>>>>> No wireless connection. connected directly into modem.
>>>>>
>>>>> last attempt to update via windows update log
>>>>>
>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging initialized
>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
>>>>> C:\WINDOWS\system32\wuapi.dll
>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
>>>>> IUpdateServiceManager::AddService  -----------
>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath =
>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging initialized
>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
>>>>> C:\WINDOWS\system32\wuauclt.exe
>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
>>>>> C:\WINDOWS\system32\wuaueng.dll
>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service properties:
>>>>> service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
>>>>> http://update.microsoft.com/microsoftupdate/
>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
>>>>> IUpdateServiceManager::RegisterServiceWithAU  -----------
>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc ===========  Logging initialized
>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Process: C:\Program
>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Module:
>>>>> C:\WINDOWS\system32\muweb.dll
>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>> 2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>> 2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>> 2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>> 2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:05:265 216 1c4 Setup ***********  Setup: Checking
>>>>> whether self-update is required  ***********
>>>>> 2009-12-30 10:59:05:265 216 1c4 Setup   * Inf file:
>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>> 2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
>>>>> version = 7.4.7600.226
>>>>> 2009-12-30 10:59:05:328 216 1c4 Setup   * IsUpdateRequired = No
>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc ===========  Logging initialized
>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc   = Process: C:\Program
>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>> 2009-12-30 10:59:05:359 216 1c4 Misc   = Module:
>>>>> C:\WINDOWS\system32\wuweb.dll
>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>> 2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>> 2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>> 2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>> 2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:05:937 216 1c4 Setup ***********  Setup: Checking
>>>>> whether self-update is required  ***********
>>>>> 2009-12-30 10:59:05:937 216 1c4 Setup   * Inf file:
>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required
>>>>> version = 7.4.7600.226
>>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required
>>>>> version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226,
>>>>> required version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, 
>>>>> required
>>>>> version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, 
>>>>> required
>>>>> version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226,
>>>>> required version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:046 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, 
>>>>> required
>>>>> version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:078 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226,
>>>>> required version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:109 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, 
>>>>> required
>>>>> version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226,
>>>>> required version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required
>>>>> version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:140 216 1c4 Setup Update NOT required for
>>>>> C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required
>>>>> version = 7.4.7600.226
>>>>> 2009-12-30 10:59:06:140 216 1c4 Setup   * IsUpdateRequired = No
>>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI -------------
>>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI -- START --  COMAPI: Search
>>>>> [ClientId = MicrosoftUpdate]
>>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI ---------
>>>>> 2009-12-30 10:59:46:312 216 1c4 COMAPI <<-- SUBMITTED -- COMAPI: 
>>>>> Search
>>>>> [ClientId = MicrosoftUpdate]
>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent *************
>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent ** START **  Agent: Finding
>>>>> updates [CallerId = MicrosoftUpdate]
>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent *********
>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent   * Online = Yes; Ignore 
>>>>> download
>>>>> priority = No
>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent   * Criteria = "IsInstalled=0 
>>>>> and
>>>>> IsHidden=0"
>>>>> 2009-12-30 10:59:46:453 1072 a00 Agent   * ServiceID =
>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
>>>>> 2009-12-30 10:59:46:453 1072 a00 Agent   * Search Scope = {Machine}
>>>>> 2009-12-30 10:59:46:843 1072 a00 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>> 2009-12-30 10:59:47:109 1072 a00 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:48:500 1072 a00 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>> 2009-12-30 10:59:48:546 1072 a00 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:48:656 1072 a00 Agent Checking for updated auth cab 
>>>>> for
>>>>> service 7971f918-a847-4430-9279-4a52d1efe18d at
>>>>> http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
>>>>> 2009-12-30 10:59:48:656 1072 a00 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
>>>>> 2009-12-30 10:59:48:765 1072 a00 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:48:906 1072 a00 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
>>>>> 2009-12-30 10:59:48:968 1072 a00 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:48:968 1072 a00 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
>>>>> 2009-12-30 10:59:49:000 1072 a00 Misc Microsoft signed: Yes
>>>>> 2009-12-30 10:59:49:078 1492 4d4 DtaStor Update service properties:
>>>>> service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>>> 2009-12-30 11:00:17:296 1072 a00 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
>>>>> 2009-12-30 11:00:17:484 1072 a00 Misc Microsoft signed: Yes
>>>>> 2009-12-30 11:00:17:578 1072 a00 Misc Validating signature for
>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
>>>>> 2009-12-30 11:00:17:593 1072 a00 Misc Microsoft signed: Yes
>>>>> 2009-12-30 11:00:17:625 1072 a00 PT +++++++++++  PT: Synchronizing
>>>>> server updates  +++++++++++
>>>>> 2009-12-30 11:00:17:625 1072 a00 PT   + ServiceId =
>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
>>>>> https://www.update.microsoft.com/v6/ClientWebService/client.asmx
>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has expired
>>>>> or
>>>>> new PID is available
>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr =
>>>>> 80090008. 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest
>>>>> failed with hr = 80090008. Proxy List used: <(null)> Bypass List used 
>>>>> :
>>>>> <(null)> Auth Schemes used : <>
>>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request failed
>>>>> with hr = 0x80090008, HTTP status code = 0
>>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Caller provided credentials = 
>>>>> No
>>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Impersonate flags = 0
>>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Possible authorization schemes
>>>>> used = 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure,
>>>>> error = 0x80090008, soap client error = 5, soap error code = 0, HTTP
>>>>> status code = 200 2009-12-30 11:00:18:312 1072 a00 PT WARNING: 
>>>>> PTError:
>>>>> 0x80090008 2009-12-30 11:00:18:312 1072 a00 PT WARNING:
>>>>> GetCookie_WithRecovery failed : 0x80090008
>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed:
>>>>> 0x80090008 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshPTState
>>>>> failed: 0x80090008 2009-12-30 11:00:18:328 1072 a00 PT WARNING: Sync 
>>>>> of
>>>>> Updates: 0x80090008 2009-12-30 11:00:18:328 1072 a00 PT WARNING:
>>>>> SyncServerUpdatesInternal failed: 0x80090008
>>>>> 2009-12-30 11:00:18:328 1072 a00 Agent   * WARNING: Failed to
>>>>> synchronize, error = 0x80090008
>>>>> 2009-12-30 11:00:18:625 1072 a00 Agent   * WARNING: Exit code =
>>>>> 0x80090008 2009-12-30 11:00:18:625 1072 a00 Agent *********
>>>>> 2009-12-30 11:00:18:625 1072 a00 Agent **  END  **  Agent: Finding
>>>>> updates 

0
Reply PA 1/3/2010 1:52:41 AM

I only run with the Norton Firewall, MS firewall switched off.

I have purchased  NS 2010

NS2009 anti-virus application was installed before  24- Nov-09

I did a complete uninstall and also ran the Norton tool to remove any 
outstanding bits and could not find any left over files after that.

When I bought the PC I bought a copy of Norton  and that is all I have 
used..  


"PA Bear [MS MVP]" wrote:

> <kibbitz>
> NIS includes a firewall (i.e., "a third-party firewall").  You do NOT want 
> the Norton fireall *and* the Windows Firewall enabled, only one of them.
> 
> Have you purchased NIS 2010?
> 
> What anti-virus application was installed before you install NIS 2010 on 24 
> Nov-09?
> 
> Has another Norton application or a McAfee application ever been installed 
> on this machine (e.g., a free-trial version that came preinstalled when you 
> bought it)?
> </kibbitz>
> -- 
> ~PA Bear
> 
> 
> WheelsinMotion wrote:
> > Norton Internet Security installed 2010 24/11/2009
> >
> > Norton third party toolbar
> >
> > IE's Temporary Internet Files and flushed  all Cookies  "now empty"
> >
> > Still the same problem.
> >
> >
> > I notice when I  obtain the Microsoft Update page with the Express or 
> > Custom
> > buttons on the left hand side  under Options  "Restore hidden udtes" is
> > greyed out
> > and unable to select. (cannot remember if this is only available when you
> > get through?)
> >
> > "MowGreen" wrote:
> >
> >>  From that list of updates the only I can see causing the communication
> >> issue is KB970430.
> >>
> >> What is the installed security software (antivirus/security suite, popup
> >> and cookie blocker) and are any 3rd party toolbars installed (Google, 
> >> etc)
> >> ?
> >>
> >> Suggest you delete IE's Temporary Internet Files and flush all Cookies.
> >> Then see if the system can search for updates at Windows Update.
> >> FWIW, there's another thread with the same error code, 0x80090008, on
> >> this newsgroup. It's not a common error, that I do know.
> >>
> >>
> >> MowGreen
> >> ===============
> >>   *-343-*  FDNY
> >> Never Forgotten
> >> ===============
> >>
> >> banthecheck.com
> >> "Security updates should *never* have *non-security content* prechecked"
> >>
> >>
> >>
> >> WheelsinMotion wrote:
> >>
> >>> I have checked that I am on GMT London and resync. the time and that is 
> >>> ok
> >>>
> >>> I notice there is another 0x8009008 problem reported on the on 
> >>> 12/31/2009
> >>>
> >>> This only seems to of happened after the updates I had on the 12/09/2009
> >>> KB970430
> >>> KB974318
> >>> KB976325
> >>> KB973904
> >>> KB976416
> >>> KB974392
> >>> KB971737
> >>> KB890830
> >>>
> >>> "MowGreen" wrote:
> >>>
> >>>
> >>>> 0x80090008 NTE_BAD_ALGID
> >>>> Invalid algorithm specified.
> >>>>
> >>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has expired
> >>>> or new PID is available
> >>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr =
> >>>> 80090008.
> >>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed with
> >>>> hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)>
> >>>> Auth Schemes
> >>>> used : <>
> >>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request failed
> >>>> with hr = 0x80090008, HTTP status code = 0
> >>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, error =
> >>>> 0x80090008, soap client error = 5, soap error code = 0, HTTP status 
> >>>> code
> >>>> = 200
> >>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
> >>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery
> >>>> failed :
> >>>> 0x80090008
> >>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed:
> >>>> 0x80090008
> >>>> COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008)
> >>>>
> >>>> The Protocl Talker (PT) on your system can connect to the update server
> >>>> but can not communicate it's Cookie content, recover the Cookie 
> >>>> content,
> >>>> nor refresh it. Thus the system can not do a search for updates.
> >>>>
> >>>> So, the question is ... is 3rd party software creating the Cookie issue
> >>>> or is it related to the TimeZone setting that the system is sending to
> >>>> the update server ?
> >>>>
> >>>>
> >>>>> tz: -0000
> >>>>
> >>>> If your geographic region is not in the Greenwich Mean Time zone, then
> >>>> that's where the issue stems from.
> >>>>
> >>>>
> >>>> MowGreen
> >>>> ===============
> >>>>  *-343-*  FDNY
> >>>> Never Forgotten
> >>>> ===============
> >>>>
> >>>> banthecheck.com
> >>>> "Security updates should *never* have *non-security content* 
> >>>> prechecked"
> >>>>
> >>>>
> >>>>
> >>>>
> >>>> WheelsinMotion wrote:
> >>>>
> >>>>
> >>>>> Hi
> >>>>>
> >>>>> There is no 3rd party fiewall
> >>>>> No wireless connection. connected directly into modem.
> >>>>>
> >>>>> last attempt to update via windows update log
> >>>>>
> >>>>> 2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging initialized
> >>>>> (build: 7.4.7600.226, tz: -0000)  ===========
> >>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
> >>>>> Files\Internet Explorer\IEXPLORE.EXE
> >>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
> >>>>> C:\WINDOWS\system32\wuapi.dll
> >>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
> >>>>> IUpdateServiceManager::AddService  -----------
> >>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
> >>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
> >>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath =
> >>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
> >>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
> >>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging initialized
> >>>>> (build: 7.4.7600.226, tz: -0000)  ===========
> >>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
> >>>>> C:\WINDOWS\system32\wuauclt.exe
> >>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
> >>>>> C:\WINDOWS\system32\wuaueng.dll
> >>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service properties:
> >>>>> service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> >>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
> >>>>> http://update.microsoft.com/microsoftupdate/
> >>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
> >>>>> IUpdateServiceManager::RegisterServiceWithAU  -----------
> >>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
> >>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
> >>>>> 2009-12-30 10:59:04:328 216 1c4 Misc ===========  Logging initialized
> >>>>> (build: 7.4.7600.226, tz: -0000)  ===========
> >>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Process: C:\Program
> >>>>> Files\Internet Explorer\IEXPLORE.EXE
> >>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Module:
> >>>>> C:\WINDOWS\system32\muweb.dll
> >>>>> 2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>> 2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>>> 2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>>> 2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> >>>>> 2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:05:265 216 1c4 Setup ***********  Setup: Checking
> >>>>> whether self-update is required  ***********
> >>>>> 2009-12-30 10:59:05:265 216 1c4 Setup   * Inf file:
> >>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> >>>>> 2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
> >>>>> version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:05:328 216 1c4 Setup   * IsUpdateRequired = No
> >>>>> 2009-12-30 10:59:05:343 216 1c4 Misc ===========  Logging initialized
> >>>>> (build: 7.4.7600.226, tz: -0000)  ===========
> >>>>> 2009-12-30 10:59:05:343 216 1c4 Misc   = Process: C:\Program
> >>>>> Files\Internet Explorer\IEXPLORE.EXE
> >>>>> 2009-12-30 10:59:05:359 216 1c4 Misc   = Module:
> >>>>> C:\WINDOWS\system32\wuweb.dll
> >>>>> 2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>> 2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>> 2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>>> 2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> >>>>> 2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> >>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:05:937 216 1c4 Setup ***********  Setup: Checking
> >>>>> whether self-update is required  ***********
> >>>>> 2009-12-30 10:59:05:937 216 1c4 Setup   * Inf file:
> >>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> >>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required
> >>>>> version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required
> >>>>> version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226,
> >>>>> required version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, 
> >>>>> required
> >>>>> version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, 
> >>>>> required
> >>>>> version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226,
> >>>>> required version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:046 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, 
> >>>>> required
> >>>>> version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:078 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226,
> >>>>> required version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:109 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, 
> >>>>> required
> >>>>> version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226,
> >>>>> required version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required
> >>>>> version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:140 216 1c4 Setup Update NOT required for
> >>>>> C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required
> >>>>> version = 7.4.7600.226
> >>>>> 2009-12-30 10:59:06:140 216 1c4 Setup   * IsUpdateRequired = No
> >>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI -------------
> >>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI -- START --  COMAPI: Search
> >>>>> [ClientId = MicrosoftUpdate]
> >>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI ---------
> >>>>> 2009-12-30 10:59:46:312 216 1c4 COMAPI <<-- SUBMITTED -- COMAPI: 
> >>>>> Search
> >>>>> [ClientId = MicrosoftUpdate]
> >>>>> 2009-12-30 10:59:46:390 1072 a00 Agent *************
> >>>>> 2009-12-30 10:59:46:390 1072 a00 Agent ** START **  Agent: Finding
> >>>>> updates [CallerId = MicrosoftUpdate]
> >>>>> 2009-12-30 10:59:46:390 1072 a00 Agent *********
> >>>>> 2009-12-30 10:59:46:390 1072 a00 Agent   * Online = Yes; Ignore 
> >>>>> download
> >>>>> priority = No
> >>>>> 2009-12-30 10:59:46:390 1072 a00 Agent   * Criteria = "IsInstalled=0 
> >>>>> and
> >>>>> IsHidden=0"
> >>>>> 2009-12-30 10:59:46:453 1072 a00 Agent   * ServiceID =
> >>>>> {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
> >>>>> 2009-12-30 10:59:46:453 1072 a00 Agent   * Search Scope = {Machine}
> >>>>> 2009-12-30 10:59:46:843 1072 a00 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>> 2009-12-30 10:59:47:109 1072 a00 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:48:500 1072 a00 Misc Validating signature for
> >>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>> 2009-12-30 10:59:48:546 1072 a00 Misc Microsoft signed: Yes
> >>>>> 2009-12-30 10:59:48:656 1072 a00 Agent Checking for updated auth cab 
0
Reply Utf 1/3/2010 7:43:01 AM

Thanks for checking that.

@BroMow: I've got a third contender in one of the MSE forums => 
http://social.answers.microsoft.com/Forums/en-US/mseupdate/thread/c5ccad6d-601b-4789-93fa-1b077d0c7b19/


WheelsinMotion wrote:
> I only run with the Norton Firewall, MS firewall switched off.
>
> I have purchased  NS 2010
>
> NS2009 anti-virus application was installed before  24- Nov-09
>
> I did a complete uninstall and also ran the Norton tool to remove any
> outstanding bits and could not find any left over files after that.
>
> When I bought the PC I bought a copy of Norton  and that is all I have
> used..
>
>
> "PA Bear [MS MVP]" wrote:
>> <kibbitz>
>> NIS includes a firewall (i.e., "a third-party firewall").  You do NOT 
>> want
>> the Norton fireall *and* the Windows Firewall enabled, only one of them.
>>
>> Have you purchased NIS 2010?
>>
>> What anti-virus application was installed before you install NIS 2010 on 
>> 24
>> Nov-09?
>>
>> Has another Norton application or a McAfee application ever been 
>> installed
>> on this machine (e.g., a free-trial version that came preinstalled when 
>> you
>> bought it)?
>> </kibbitz>
>> --
>> ~PA Bear
>>
>>
>> WheelsinMotion wrote:
>>> Norton Internet Security installed 2010 24/11/2009
>>>
>>> Norton third party toolbar
>>>
>>> IE's Temporary Internet Files and flushed  all Cookies  "now empty"
>>>
>>> Still the same problem.
>>>
>>>
>>> I notice when I  obtain the Microsoft Update page with the Express or
>>> Custom
>>> buttons on the left hand side  under Options  "Restore hidden udtes" is
>>> greyed out
>>> and unable to select. (cannot remember if this is only available when 
>>> you
>>> get through?)
>>>
>>> "MowGreen" wrote:
>>>
>>>>  From that list of updates the only I can see causing the communication
>>>> issue is KB970430.
>>>>
>>>> What is the installed security software (antivirus/security suite, 
>>>> popup
>>>> and cookie blocker) and are any 3rd party toolbars installed (Google,
>>>> etc)
>>>> ?
>>>>
>>>> Suggest you delete IE's Temporary Internet Files and flush all Cookies.
>>>> Then see if the system can search for updates at Windows Update.
>>>> FWIW, there's another thread with the same error code, 0x80090008, on
>>>> this newsgroup. It's not a common error, that I do know.
>>>>
>>>>
>>>> MowGreen
>>>> ===============
>>>>   *-343-*  FDNY
>>>> Never Forgotten
>>>> ===============
>>>>
>>>> banthecheck.com
>>>> "Security updates should *never* have *non-security content* 
>>>> prechecked"
>>>>
>>>>
>>>>
>>>> WheelsinMotion wrote:
>>>>
>>>>> I have checked that I am on GMT London and resync. the time and that 
>>>>> is
>>>>> ok
>>>>>
>>>>> I notice there is another 0x8009008 problem reported on the on
>>>>> 12/31/2009
>>>>>
>>>>> This only seems to of happened after the updates I had on the 
>>>>> 12/09/2009
>>>>> KB970430
>>>>> KB974318
>>>>> KB976325
>>>>> KB973904
>>>>> KB976416
>>>>> KB974392
>>>>> KB971737
>>>>> KB890830
>>>>>
>>>>> "MowGreen" wrote:
>>>>>
>>>>>
>>>>>> 0x80090008 NTE_BAD_ALGID
>>>>>> Invalid algorithm specified.
>>>>>>
>>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has 
>>>>>> expired
>>>>>> or new PID is available
>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr =
>>>>>> 80090008.
>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed 
>>>>>> with
>>>>>> hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)>
>>>>>> Auth Schemes
>>>>>> used : <>
>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request 
>>>>>> failed
>>>>>> with hr = 0x80090008, HTTP status code = 0
>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, error 
>>>>>> =
>>>>>> 0x80090008, soap client error = 5, soap error code = 0, HTTP status
>>>>>> code
>>>>>> = 200
>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery
>>>>>> failed :
>>>>>> 0x80090008
>>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed:
>>>>>> 0x80090008
>>>>>> COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008)
>>>>>>
>>>>>> The Protocl Talker (PT) on your system can connect to the update 
>>>>>> server
>>>>>> but can not communicate it's Cookie content, recover the Cookie
>>>>>> content,
>>>>>> nor refresh it. Thus the system can not do a search for updates.
>>>>>>
>>>>>> So, the question is ... is 3rd party software creating the Cookie 
>>>>>> issue
>>>>>> or is it related to the TimeZone setting that the system is sending 
>>>>>> to
>>>>>> the update server ?
>>>>>>
>>>>>>
>>>>>>> tz: -0000
>>>>>>
>>>>>> If your geographic region is not in the Greenwich Mean Time zone, 
>>>>>> then
>>>>>> that's where the issue stems from.
>>>>>>
>>>>>>
>>>>>> MowGreen
>>>>>> ===============
>>>>>>  *-343-*  FDNY
>>>>>> Never Forgotten
>>>>>> ===============
>>>>>>
>>>>>> banthecheck.com
>>>>>> "Security updates should *never* have *non-security content*
>>>>>> prechecked"
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> WheelsinMotion wrote:
>>>>>>
>>>>>>
>>>>>>> Hi
>>>>>>>
>>>>>>> There is no 3rd party fiewall
>>>>>>> No wireless connection. connected directly into modem.
>>>>>>>
>>>>>>> last attempt to update via windows update log
>>>>>>>
>>>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging 
>>>>>>> initialized
>>>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
>>>>>>> C:\WINDOWS\system32\wuapi.dll
>>>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
>>>>>>> IUpdateServiceManager::AddService  -----------
>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath =
>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
>>>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
>>>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging 
>>>>>>> initialized
>>>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
>>>>>>> C:\WINDOWS\system32\wuauclt.exe
>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
>>>>>>> C:\WINDOWS\system32\wuaueng.dll
>>>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service properties:
>>>>>>> service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
>>>>>>> http://update.microsoft.com/microsoftupdate/
>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
>>>>>>> IUpdateServiceManager::RegisterServiceWithAU  -----------
>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc ===========  Logging 
>>>>>>> initialized
>>>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Process: C:\Program
>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Module:
>>>>>>> C:\WINDOWS\system32\muweb.dll
>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>> 2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>> 2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>> 2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>> 2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:05:265 216 1c4 Setup ***********  Setup: Checking
>>>>>>> whether self-update is required  ***********
>>>>>>> 2009-12-30 10:59:05:265 216 1c4 Setup   * Inf file:
>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>>>> 2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, 
>>>>>>> required
>>>>>>> version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:05:328 216 1c4 Setup   * IsUpdateRequired = No
>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc ===========  Logging 
>>>>>>> initialized
>>>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc   = Process: C:\Program
>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>> 2009-12-30 10:59:05:359 216 1c4 Misc   = Module:
>>>>>>> C:\WINDOWS\system32\wuweb.dll
>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>> 2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>> 2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>> 2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>> 2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:05:937 216 1c4 Setup ***********  Setup: Checking
>>>>>>> whether self-update is required  ***********
>>>>>>> 2009-12-30 10:59:05:937 216 1c4 Setup   * Inf file:
>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required
>>>>>>> version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, 
>>>>>>> required
>>>>>>> version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226,
>>>>>>> required version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226,
>>>>>>> required
>>>>>>> version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226,
>>>>>>> required
>>>>>>> version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226,
>>>>>>> required version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:046 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226,
>>>>>>> required
>>>>>>> version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:078 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226,
>>>>>>> required version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:109 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226,
>>>>>>> required
>>>>>>> version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226,
>>>>>>> required version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, 
>>>>>>> required
>>>>>>> version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:140 216 1c4 Setup Update NOT required for
>>>>>>> C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, 
>>>>>>> required
>>>>>>> version = 7.4.7600.226
>>>>>>> 2009-12-30 10:59:06:140 216 1c4 Setup   * IsUpdateRequired = No
>>>>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI -------------
>>>>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI -- START --  COMAPI: Search
>>>>>>> [ClientId = MicrosoftUpdate]
>>>>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI ---------
>>>>>>> 2009-12-30 10:59:46:312 216 1c4 COMAPI <<-- SUBMITTED -- COMAPI:
>>>>>>> Search
>>>>>>> [ClientId = MicrosoftUpdate]
>>>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent *************
>>>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent ** START **  Agent: Finding
>>>>>>> updates [CallerId = MicrosoftUpdate]
>>>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent *********
>>>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent   * Online = Yes; Ignore
>>>>>>> download
>>>>>>> priority = No
>>>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent   * Criteria = "IsInstalled=0
>>>>>>> and
>>>>>>> IsHidden=0"
>>>>>>> 2009-12-30 10:59:46:453 1072 a00 Agent   * ServiceID =
>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
>>>>>>> 2009-12-30 10:59:46:453 1072 a00 Agent   * Search Scope = {Machine}
>>>>>>> 2009-12-30 10:59:46:843 1072 a00 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>> 2009-12-30 10:59:47:109 1072 a00 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:48:500 1072 a00 Misc Validating signature for
>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>> 2009-12-30 10:59:48:546 1072 a00 Misc Microsoft signed: Yes
>>>>>>> 2009-12-30 10:59:48:656 1072 a00 Agent Checking for updated auth cab 

0
Reply PA 1/3/2010 3:12:06 PM

Previously you'd posted:

> There is no 3rd party firewall

You then later posted:

> I only run with the Norton Firewall, MS firewall switched off.

Since the only other threads with the same error code were system's 
using 3rd party firewalls, suggest you disable it, enable the native XP 
firewall, and then rebuild the winsock stack.
Open a Command Prompt, type in the following, and then press Enter after 
each command

netsh winsock reset
exit

After the first command you should get a message that the system needs 
to be restarted to complete the operation.
Restart now with the native XP firewall enabled and see if the system 
can search for updates now.


MowGreen
===============
  *-343-*  FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"




WheelsinMotion wrote:

> I only run with the Norton Firewall, MS firewall switched off.
> 
> I have purchased  NS 2010
> 
> NS2009 anti-virus application was installed before  24- Nov-09
> 
> I did a complete uninstall and also ran the Norton tool to remove any 
> outstanding bits and could not find any left over files after that.
> 
> When I bought the PC I bought a copy of Norton  and that is all I have 
> used..  
> 
> 
> "PA Bear [MS MVP]" wrote:
> 
> 
>><kibbitz>
>>NIS includes a firewall (i.e., "a third-party firewall").  You do NOT want 
>>the Norton fireall *and* the Windows Firewall enabled, only one of them.
>>
>>Have you purchased NIS 2010?
>>
>>What anti-virus application was installed before you install NIS 2010 on 24 
>>Nov-09?
>>
>>Has another Norton application or a McAfee application ever been installed 
>>on this machine (e.g., a free-trial version that came preinstalled when you 
>>bought it)?
>></kibbitz>
>>-- 
>>~PA Bear
>>
>>
>>WheelsinMotion wrote:
>>
>>>Norton Internet Security installed 2010 24/11/2009
>>>
>>>Norton third party toolbar
>>>
>>>IE's Temporary Internet Files and flushed  all Cookies  "now empty"
>>>
>>>Still the same problem.
>>>
>>>
>>>I notice when I  obtain the Microsoft Update page with the Express or 
>>>Custom
>>>buttons on the left hand side  under Options  "Restore hidden udtes" is
>>>greyed out
>>>and unable to select. (cannot remember if this is only available when you
>>>get through?)
>>>
>>>"MowGreen" wrote:
>>>
>>>
>>>> From that list of updates the only I can see causing the communication
>>>>issue is KB970430.
>>>>
>>>>What is the installed security software (antivirus/security suite, popup
>>>>and cookie blocker) and are any 3rd party toolbars installed (Google, 
>>>>etc)
>>>>?
>>>>
>>>>Suggest you delete IE's Temporary Internet Files and flush all Cookies.
>>>>Then see if the system can search for updates at Windows Update.
>>>>FWIW, there's another thread with the same error code, 0x80090008, on
>>>>this newsgroup. It's not a common error, that I do know.
>>>>
>>>>
>>>>MowGreen
>>>>===============
>>>>  *-343-*  FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>banthecheck.com
>>>>"Security updates should *never* have *non-security content* prechecked"
>>>>
>>>>
>>>>
>>>>WheelsinMotion wrote:
>>>>
>>>>
>>>>>I have checked that I am on GMT London and resync. the time and that is 
>>>>>ok
>>>>>
>>>>>I notice there is another 0x8009008 problem reported on the on 
>>>>>12/31/2009
>>>>>
>>>>>This only seems to of happened after the updates I had on the 12/09/2009
>>>>>KB970430
>>>>>KB974318
>>>>>KB976325
>>>>>KB973904
>>>>>KB976416
>>>>>KB974392
>>>>>KB971737
>>>>>KB890830
>>>>>
>>>>>"MowGreen" wrote:
>>>>>
>>>>>
>>>>>
>>>>>>0x80090008 NTE_BAD_ALGID
>>>>>>Invalid algorithm specified.
>>>>>>
>>>>>>2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has expired
>>>>>>or new PID is available
>>>>>>2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr =
>>>>>>80090008.
>>>>>>2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed with
>>>>>>hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)>
>>>>>>Auth Schemes
>>>>>>used : <>
>>>>>>2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request failed
>>>>>>with hr = 0x80090008, HTTP status code = 0
>>>>>>2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, error =
>>>>>>0x80090008, soap client error = 5, soap error code = 0, HTTP status 
>>>>>>code
>>>>>>= 200
>>>>>>2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
>>>>>>2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery
>>>>>>failed :
>>>>>>0x80090008
>>>>>>2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed:
>>>>>>0x80090008
>>>>>>COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008)
>>>>>>
>>>>>>The Protocl Talker (PT) on your system can connect to the update server
>>>>>>but can not communicate it's Cookie content, recover the Cookie 
>>>>>>content,
>>>>>>nor refresh it. Thus the system can not do a search for updates.
>>>>>>
>>>>>>So, the question is ... is 3rd party software creating the Cookie issue
>>>>>>or is it related to the TimeZone setting that the system is sending to
>>>>>>the update server ?
>>>>>>
>>>>>>
>>>>>>
>>>>>>>tz: -0000
>>>>>>
>>>>>>If your geographic region is not in the Greenwich Mean Time zone, then
>>>>>>that's where the issue stems from.
>>>>>>
>>>>>>
>>>>>>MowGreen
>>>>>>===============
>>>>>> *-343-*  FDNY
>>>>>>Never Forgotten
>>>>>>===============
>>>>>>
>>>>>>banthecheck.com
>>>>>>"Security updates should *never* have *non-security content* 
>>>>>>prechecked"
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>WheelsinMotion wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>>Hi
>>>>>>>
>>>>>>>There is no 3rd party fiewall
>>>>>>>No wireless connection. connected directly into modem.
>>>>>>>
>>>>>>>last attempt to update via windows update log
>>>>>>>
>>>>>>>2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging initialized
>>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
>>>>>>>Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
>>>>>>>C:\WINDOWS\system32\wuapi.dll
>>>>>>>2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
>>>>>>>IUpdateServiceManager::AddService  -----------
>>>>>>>2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
>>>>>>>{7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>>2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath =
>>>>>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
>>>>>>>2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
>>>>>>>2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging initialized
>>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
>>>>>>>C:\WINDOWS\system32\wuauclt.exe
>>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
>>>>>>>C:\WINDOWS\system32\wuaueng.dll
>>>>>>>2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service properties:
>>>>>>>service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
>>>>>>>http://update.microsoft.com/microsoftupdate/
>>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
>>>>>>>IUpdateServiceManager::RegisterServiceWithAU  -----------
>>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
>>>>>>>{7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc ===========  Logging initialized
>>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc   = Process: C:\Program
>>>>>>>Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc   = Module:
>>>>>>>C:\WINDOWS\system32\muweb.dll
>>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:05:265 216 1c4 Setup ***********  Setup: Checking
>>>>>>>whether self-update is required  ***********
>>>>>>>2009-12-30 10:59:05:265 216 1c4 Setup   * Inf file:
>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>>>>2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
>>>>>>>version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:05:328 216 1c4 Setup   * IsUpdateRequired = No
>>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc ===========  Logging initialized
>>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc   = Process: C:\Program
>>>>>>>Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>2009-12-30 10:59:05:359 216 1c4 Misc   = Module:
>>>>>>>C:\WINDOWS\system32\wuweb.dll
>>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:05:937 216 1c4 Setup ***********  Setup: Checking
>>>>>>>whether self-update is required  ***********
>>>>>>>2009-12-30 10:59:05:937 216 1c4 Setup   * Inf file:
>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>>>>2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required
>>>>>>>version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required
>>>>>>>version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226,
>>>>>>>required version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, 
>>>>>>>required
>>>>>>>version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, 
>>>>>>>required
>>>>>>>version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226,
>>>>>>>required version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:046 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, 
>>>>>>>required
>>>>>>>version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:078 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226,
>>>>>>>required version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:109 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, 
>>>>>>>required
>>>>>>>version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226,
>>>>>>>required version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required
>>>>>>>version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:140 216 1c4 Setup Update NOT required for
>>>>>>>C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required
>>>>>>>version = 7.4.7600.226
>>>>>>>2009-12-30 10:59:06:140 216 1c4 Setup   * IsUpdateRequired = No
>>>>>>>2009-12-30 10:59:46:171 216 1c4 COMAPI -------------
>>>>>>>2009-12-30 10:59:46:171 216 1c4 COMAPI -- START --  COMAPI: Search
>>>>>>>[ClientId = MicrosoftUpdate]
>>>>>>>2009-12-30 10:59:46:171 216 1c4 COMAPI ---------
>>>>>>>2009-12-30 10:59:46:312 216 1c4 COMAPI <<-- SUBMITTED -- COMAPI: 
>>>>>>>Search
>>>>>>>[ClientId = MicrosoftUpdate]
>>>>>>>2009-12-30 10:59:46:390 1072 a00 Agent *************
>>>>>>>2009-12-30 10:59:46:390 1072 a00 Agent ** START **  Agent: Finding
>>>>>>>updates [CallerId = MicrosoftUpdate]
>>>>>>>2009-12-30 10:59:46:390 1072 a00 Agent *********
>>>>>>>2009-12-30 10:59:46:390 1072 a00 Agent   * Online = Yes; Ignore 
>>>>>>>download
>>>>>>>priority = No
>>>>>>>2009-12-30 10:59:46:390 1072 a00 Agent   * Criteria = "IsInstalled=0 
>>>>>>>and
>>>>>>>IsHidden=0"
>>>>>>>2009-12-30 10:59:46:453 1072 a00 Agent   * ServiceID =
>>>>>>>{7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
>>>>>>>2009-12-30 10:59:46:453 1072 a00 Agent   * Search Scope = {Machine}
>>>>>>>2009-12-30 10:59:46:843 1072 a00 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>2009-12-30 10:59:47:109 1072 a00 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:48:500 1072 a00 Misc Validating signature for
>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>2009-12-30 10:59:48:546 1072 a00 Misc Microsoft signed: Yes
>>>>>>>2009-12-30 10:59:48:656 1072 a00 Agent Checking for updated auth cab 
0
Reply MowGreen 1/4/2010 4:49:46 PM

TY. It figures that there's a 3rd party firewall involved. Ugh.


MowGreen
===============
  *-343-*  FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



PA Bear [MS MVP] wrote:

> Thanks for checking that.
> 
> @BroMow: I've got a third contender in one of the MSE forums => 
> http://social.answers.microsoft.com/Forums/en-US/mseupdate/thread/c5ccad6d-601b-4789-93fa-1b077d0c7b19/ 
> 
> 
> 
> WheelsinMotion wrote:
> 
>> I only run with the Norton Firewall, MS firewall switched off.
>>
>> I have purchased  NS 2010
>>
>> NS2009 anti-virus application was installed before  24- Nov-09
>>
>> I did a complete uninstall and also ran the Norton tool to remove any
>> outstanding bits and could not find any left over files after that.
>>
>> When I bought the PC I bought a copy of Norton  and that is all I have
>> used..
>>
>>
>> "PA Bear [MS MVP]" wrote:
>>
>>> <kibbitz>
>>> NIS includes a firewall (i.e., "a third-party firewall").  You do NOT 
>>> want
>>> the Norton fireall *and* the Windows Firewall enabled, only one of them.
>>>
>>> Have you purchased NIS 2010?
>>>
>>> What anti-virus application was installed before you install NIS 2010 
>>> on 24
>>> Nov-09?
>>>
>>> Has another Norton application or a McAfee application ever been 
>>> installed
>>> on this machine (e.g., a free-trial version that came preinstalled 
>>> when you
>>> bought it)?
>>> </kibbitz>
>>> -- 
>>> ~PA Bear
>>>
>>>
>>> WheelsinMotion wrote:
>>>
>>>> Norton Internet Security installed 2010 24/11/2009
>>>>
>>>> Norton third party toolbar
>>>>
>>>> IE's Temporary Internet Files and flushed  all Cookies  "now empty"
>>>>
>>>> Still the same problem.
>>>>
>>>>
>>>> I notice when I  obtain the Microsoft Update page with the Express or
>>>> Custom
>>>> buttons on the left hand side  under Options  "Restore hidden udtes" is
>>>> greyed out
>>>> and unable to select. (cannot remember if this is only available 
>>>> when you
>>>> get through?)
>>>>
>>>> "MowGreen" wrote:
>>>>
>>>>>  From that list of updates the only I can see causing the 
>>>>> communication
>>>>> issue is KB970430.
>>>>>
>>>>> What is the installed security software (antivirus/security suite, 
>>>>> popup
>>>>> and cookie blocker) and are any 3rd party toolbars installed (Google,
>>>>> etc)
>>>>> ?
>>>>>
>>>>> Suggest you delete IE's Temporary Internet Files and flush all 
>>>>> Cookies.
>>>>> Then see if the system can search for updates at Windows Update.
>>>>> FWIW, there's another thread with the same error code, 0x80090008, on
>>>>> this newsgroup. It's not a common error, that I do know.
>>>>>
>>>>>
>>>>> MowGreen
>>>>> ===============
>>>>>   *-343-*  FDNY
>>>>> Never Forgotten
>>>>> ===============
>>>>>
>>>>> banthecheck.com
>>>>> "Security updates should *never* have *non-security content* 
>>>>> prechecked"
>>>>>
>>>>>
>>>>>
>>>>> WheelsinMotion wrote:
>>>>>
>>>>>> I have checked that I am on GMT London and resync. the time and 
>>>>>> that is
>>>>>> ok
>>>>>>
>>>>>> I notice there is another 0x8009008 problem reported on the on
>>>>>> 12/31/2009
>>>>>>
>>>>>> This only seems to of happened after the updates I had on the 
>>>>>> 12/09/2009
>>>>>> KB970430
>>>>>> KB974318
>>>>>> KB976325
>>>>>> KB973904
>>>>>> KB976416
>>>>>> KB974392
>>>>>> KB971737
>>>>>> KB890830
>>>>>>
>>>>>> "MowGreen" wrote:
>>>>>>
>>>>>>
>>>>>>> 0x80090008 NTE_BAD_ALGID
>>>>>>> Invalid algorithm specified.
>>>>>>>
>>>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has 
>>>>>>> expired
>>>>>>> or new PID is available
>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr =
>>>>>>> 80090008.
>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed 
>>>>>>> with
>>>>>>> hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)>
>>>>>>> Auth Schemes
>>>>>>> used : <>
>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request 
>>>>>>> failed
>>>>>>> with hr = 0x80090008, HTTP status code = 0
>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, 
>>>>>>> error =
>>>>>>> 0x80090008, soap client error = 5, soap error code = 0, HTTP status
>>>>>>> code
>>>>>>> = 200
>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery
>>>>>>> failed :
>>>>>>> 0x80090008
>>>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed:
>>>>>>> 0x80090008
>>>>>>> COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008)
>>>>>>>
>>>>>>> The Protocl Talker (PT) on your system can connect to the update 
>>>>>>> server
>>>>>>> but can not communicate it's Cookie content, recover the Cookie
>>>>>>> content,
>>>>>>> nor refresh it. Thus the system can not do a search for updates.
>>>>>>>
>>>>>>> So, the question is ... is 3rd party software creating the Cookie 
>>>>>>> issue
>>>>>>> or is it related to the TimeZone setting that the system is 
>>>>>>> sending to
>>>>>>> the update server ?
>>>>>>>
>>>>>>>
>>>>>>>> tz: -0000
>>>>>>>
>>>>>>>
>>>>>>> If your geographic region is not in the Greenwich Mean Time zone, 
>>>>>>> then
>>>>>>> that's where the issue stems from.
>>>>>>>
>>>>>>>
>>>>>>> MowGreen
>>>>>>> ===============
>>>>>>>  *-343-*  FDNY
>>>>>>> Never Forgotten
>>>>>>> ===============
>>>>>>>
>>>>>>> banthecheck.com
>>>>>>> "Security updates should *never* have *non-security content*
>>>>>>> prechecked"
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> WheelsinMotion wrote:
>>>>>>>
>>>>>>>
>>>>>>>> Hi
>>>>>>>>
>>>>>>>> There is no 3rd party fiewall
>>>>>>>> No wireless connection. connected directly into modem.
>>>>>>>>
>>>>>>>> last attempt to update via windows update log
>>>>>>>>
>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging 
>>>>>>>> initialized
>>>>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
>>>>>>>> C:\WINDOWS\system32\wuapi.dll
>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
>>>>>>>> IUpdateServiceManager::AddService  -----------
>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath =
>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
>>>>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab: 
>>>>>>>>
>>>>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging 
>>>>>>>> initialized
>>>>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
>>>>>>>> C:\WINDOWS\system32\wuauclt.exe
>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
>>>>>>>> C:\WINDOWS\system32\wuaueng.dll
>>>>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service properties:
>>>>>>>> service registered with AU is 
>>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
>>>>>>>> http://update.microsoft.com/microsoftupdate/
>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
>>>>>>>> IUpdateServiceManager::RegisterServiceWithAU  -----------
>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc ===========  Logging 
>>>>>>>> initialized
>>>>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Process: C:\Program
>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Module:
>>>>>>>> C:\WINDOWS\system32\muweb.dll
>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 
>>>>>>>>
>>>>>>>> 2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 
>>>>>>>>
>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>> 2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>> 2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>> 2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:05:265 216 1c4 Setup ***********  Setup: Checking
>>>>>>>> whether self-update is required  ***********
>>>>>>>> 2009-12-30 10:59:05:265 216 1c4 Setup   * Inf file:
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>>>>> 2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, 
>>>>>>>> required
>>>>>>>> version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:05:328 216 1c4 Setup   * IsUpdateRequired = No
>>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc ===========  Logging 
>>>>>>>> initialized
>>>>>>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc   = Process: C:\Program
>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>> 2009-12-30 10:59:05:359 216 1c4 Misc   = Module:
>>>>>>>> C:\WINDOWS\system32\wuweb.dll
>>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 
>>>>>>>>
>>>>>>>> 2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 
>>>>>>>>
>>>>>>>> 2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>> 2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>> 2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:05:937 216 1c4 Setup ***********  Setup: Checking
>>>>>>>> whether self-update is required  ***********
>>>>>>>> 2009-12-30 10:59:05:937 216 1c4 Setup   * Inf file:
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, 
>>>>>>>> required
>>>>>>>> version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, 
>>>>>>>> required
>>>>>>>> version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226,
>>>>>>>> required version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226,
>>>>>>>> required
>>>>>>>> version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226,
>>>>>>>> required
>>>>>>>> version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226,
>>>>>>>> required version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:046 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226,
>>>>>>>> required
>>>>>>>> version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:078 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226,
>>>>>>>> required version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:109 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226,
>>>>>>>> required
>>>>>>>> version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226,
>>>>>>>> required version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, 
>>>>>>>> required
>>>>>>>> version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:140 216 1c4 Setup Update NOT required for
>>>>>>>> C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, 
>>>>>>>> required
>>>>>>>> version = 7.4.7600.226
>>>>>>>> 2009-12-30 10:59:06:140 216 1c4 Setup   * IsUpdateRequired = No
>>>>>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI -------------
>>>>>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI -- START --  COMAPI: Search
>>>>>>>> [ClientId = MicrosoftUpdate]
>>>>>>>> 2009-12-30 10:59:46:171 216 1c4 COMAPI ---------
>>>>>>>> 2009-12-30 10:59:46:312 216 1c4 COMAPI <<-- SUBMITTED -- COMAPI:
>>>>>>>> Search
>>>>>>>> [ClientId = MicrosoftUpdate]
>>>>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent *************
>>>>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent ** START **  Agent: Finding
>>>>>>>> updates [CallerId = MicrosoftUpdate]
>>>>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent *********
>>>>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent   * Online = Yes; Ignore
>>>>>>>> download
>>>>>>>> priority = No
>>>>>>>> 2009-12-30 10:59:46:390 1072 a00 Agent   * Criteria = 
>>>>>>>> "IsInstalled=0
>>>>>>>> and
>>>>>>>> IsHidden=0"
>>>>>>>> 2009-12-30 10:59:46:453 1072 a00 Agent   * ServiceID =
>>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
>>>>>>>> 2009-12-30 10:59:46:453 1072 a00 Agent   * Search Scope = {Machine}
>>>>>>>> 2009-12-30 10:59:46:843 1072 a00 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 
>>>>>>>>
>>>>>>>> 2009-12-30 10:59:47:109 1072 a00 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:48:500 1072 a00 Misc Validating signature for
>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 
>>>>>>>>
>>>>>>>> 2009-12-30 10:59:48:546 1072 a00 Misc Microsoft signed: Yes
>>>>>>>> 2009-12-30 10:59:48:656 1072 a00 Agent Checking for updated auth 
>>>>>>>> cab 
> 
> 
0
Reply MowGreen 1/4/2010 4:50:59 PM

"MowGreen" <mowgreen@nowandzen.com> wrote in message news:uXZBr3VjKHA.1824@TK2MSFTNGP04.phx.gbl...
> Previously you'd posted:
>
>> There is no 3rd party firewall
>
> You then later posted:
>
>> I only run with the Norton Firewall, MS firewall switched off.
>
> Since the only other threads with the same error code were system's using 3rd party firewalls, suggest you disable it, enable the 
> native XP firewall, and then rebuild the winsock stack.


Is disabling it enough?  Is even uninstalling it enough?   <eg>
E.g. which ones need special tools to fix their broken
uninstall procedures?


---


> Open a Command Prompt, type in the following, and then press Enter after each command
>
> netsh winsock reset
> exit
>
> After the first command you should get a message that the system needs to be restarted to complete the operation.
> Restart now with the native XP firewall enabled and see if the system can search for updates now.
>
>
> MowGreen
> ===============
>  *-343-*  FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
>
> WheelsinMotion wrote:
>
>> I only run with the Norton Firewall, MS firewall switched off.
>>
>> I have purchased  NS 2010
>>
>> NS2009 anti-virus application was installed before  24- Nov-09
>>
>> I did a complete uninstall and also ran the Norton tool to remove any outstanding bits and could not find any left over files 
>> after that.
>>
>> When I bought the PC I bought a copy of Norton  and that is all I have used..  "PA Bear [MS MVP]" wrote:
>>
>>
>>><kibbitz>
>>>NIS includes a firewall (i.e., "a third-party firewall").  You do NOT want the Norton fireall *and* the Windows Firewall enabled, 
>>>only one of them.
>>>
>>>Have you purchased NIS 2010?
>>>
>>>What anti-virus application was installed before you install NIS 2010 on 24 Nov-09?
>>>
>>>Has another Norton application or a McAfee application ever been installed on this machine (e.g., a free-trial version that came 
>>>preinstalled when you bought it)?
>>></kibbitz>
>>>-- 
>>>~PA Bear
>>>
>>>
>>>WheelsinMotion wrote:
>>>
>>>>Norton Internet Security installed 2010 24/11/2009
>>>>
>>>>Norton third party toolbar
>>>>
>>>>IE's Temporary Internet Files and flushed  all Cookies  "now empty"
>>>>
>>>>Still the same problem.
>>>>
>>>>
>>>>I notice when I  obtain the Microsoft Update page with the Express or Custom
>>>>buttons on the left hand side  under Options  "Restore hidden udtes" is
>>>>greyed out
>>>>and unable to select. (cannot remember if this is only available when you
>>>>get through?)
>>>>
>>>>"MowGreen" wrote:
>>>>
>>>>
>>>>> From that list of updates the only I can see causing the communication
>>>>>issue is KB970430.
>>>>>
>>>>>What is the installed security software (antivirus/security suite, popup
>>>>>and cookie blocker) and are any 3rd party toolbars installed (Google, etc)
>>>>>?
>>>>>
>>>>>Suggest you delete IE's Temporary Internet Files and flush all Cookies.
>>>>>Then see if the system can search for updates at Windows Update.
>>>>>FWIW, there's another thread with the same error code, 0x80090008, on
>>>>>this newsgroup. It's not a common error, that I do know.
>>>>>
>>>>>
>>>>>MowGreen
>>>>>===============
>>>>>  *-343-*  FDNY
>>>>>Never Forgotten
>>>>>===============
>>>>>
>>>>>banthecheck.com
>>>>>"Security updates should *never* have *non-security content* prechecked"
>>>>>
>>>>>
>>>>>
>>>>>WheelsinMotion wrote:
>>>>>
>>>>>
>>>>>>I have checked that I am on GMT London and resync. the time and that is ok
>>>>>>
>>>>>>I notice there is another 0x8009008 problem reported on the on 12/31/2009
>>>>>>
>>>>>>This only seems to of happened after the updates I had on the 12/09/2009
>>>>>>KB970430
>>>>>>KB974318
>>>>>>KB976325
>>>>>>KB973904
>>>>>>KB976416
>>>>>>KB974392
>>>>>>KB971737
>>>>>>KB890830
>>>>>>
>>>>>>"MowGreen" wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>>0x80090008 NTE_BAD_ALGID
>>>>>>>Invalid algorithm specified.
>>>>>>>
>>>>>>>2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has expired
>>>>>>>or new PID is available
>>>>>>>2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr =
>>>>>>>80090008.
>>>>>>>2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed with
>>>>>>>hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)>
>>>>>>>Auth Schemes
>>>>>>>used : <>
>>>>>>>2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request failed
>>>>>>>with hr = 0x80090008, HTTP status code = 0
>>>>>>>2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, error =
>>>>>>>0x80090008, soap client error = 5, soap error code = 0, HTTP status code
>>>>>>>= 200
>>>>>>>2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
>>>>>>>2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery
>>>>>>>failed :
>>>>>>>0x80090008
>>>>>>>2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed:
>>>>>>>0x80090008
>>>>>>>COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008)
>>>>>>>
>>>>>>>The Protocl Talker (PT) on your system can connect to the update server
>>>>>>>but can not communicate it's Cookie content, recover the Cookie content,
>>>>>>>nor refresh it. Thus the system can not do a search for updates.
>>>>>>>
>>>>>>>So, the question is ... is 3rd party software creating the Cookie issue
>>>>>>>or is it related to the TimeZone setting that the system is sending to
>>>>>>>the update server ?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>tz: -0000
>>>>>>>
>>>>>>>If your geographic region is not in the Greenwich Mean Time zone, then
>>>>>>>that's where the issue stems from.
>>>>>>>
>>>>>>>
>>>>>>>MowGreen
>>>>>>>===============
>>>>>>> *-343-*  FDNY
>>>>>>>Never Forgotten
>>>>>>>===============
>>>>>>>
>>>>>>>banthecheck.com
>>>>>>>"Security updates should *never* have *non-security content* prechecked"
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>WheelsinMotion wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>Hi
>>>>>>>>
>>>>>>>>There is no 3rd party fiewall
>>>>>>>>No wireless connection. connected directly into modem.
>>>>>>>>
>>>>>>>>last attempt to update via windows update log
>>>>>>>>
>>>>>>>>2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging initialized
>>>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
>>>>>>>>Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>>2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
>>>>>>>>C:\WINDOWS\system32\wuapi.dll
>>>>>>>>2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
>>>>>>>>IUpdateServiceManager::AddService  -----------
>>>>>>>>2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
>>>>>>>>{7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>>>2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath =
>>>>>>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
>>>>>>>>2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
>>>>>>>>2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging initialized
>>>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
>>>>>>>>C:\WINDOWS\system32\wuauclt.exe
>>>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
>>>>>>>>C:\WINDOWS\system32\wuaueng.dll
>>>>>>>>2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service properties:
>>>>>>>>service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
>>>>>>>>http://update.microsoft.com/microsoftupdate/
>>>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
>>>>>>>>IUpdateServiceManager::RegisterServiceWithAU  -----------
>>>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
>>>>>>>>{7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc ===========  Logging initialized
>>>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc   = Process: C:\Program
>>>>>>>>Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc   = Module:
>>>>>>>>C:\WINDOWS\system32\muweb.dll
>>>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>>2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>>2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>>2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:05:265 216 1c4 Setup ***********  Setup: Checking
>>>>>>>>whether self-update is required  ***********
>>>>>>>>2009-12-30 10:59:05:265 216 1c4 Setup   * Inf file:
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>>>>>2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
>>>>>>>>version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:05:328 216 1c4 Setup   * IsUpdateRequired = No
>>>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc ===========  Logging initialized
>>>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc   = Process: C:\Program
>>>>>>>>Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>>2009-12-30 10:59:05:359 216 1c4 Misc   = Module:
>>>>>>>>C:\WINDOWS\system32\wuweb.dll
>>>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>>2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>>2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>>2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>>2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:05:937 216 1c4 Setup ***********  Setup: Checking
>>>>>>>>whether self-update is required  ***********
>>>>>>>>2009-12-30 10:59:05:937 216 1c4 Setup   * Inf file:
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>>>>>2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required
>>>>>>>>version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required
>>>>>>>>version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226,
>>>>>>>>required version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wuauclt.exe: target version = 7.4.7600.226, required
>>>>>>>>version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.4.7600.226, required
>>>>>>>>version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:031 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.4.7600.226,
>>>>>>>>required version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:046 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wuaueng.dll: target version = 7.4.7600.226, required
>>>>>>>>version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:078 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.4.7600.226,
>>>>>>>>required version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:109 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wucltui.dll: target version = 7.4.7600.226, required
>>>>>>>>version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.4.7600.226,
>>>>>>>>required version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:125 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wups.dll: target version = 7.4.7600.226, required
>>>>>>>>version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:140 216 1c4 Setup Update NOT required for
>>>>>>>>C:\WINDOWS\system32\wups2.dll: target version = 7.4.7600.226, required
>>>>>>>>version = 7.4.7600.226
>>>>>>>>2009-12-30 10:59:06:140 216 1c4 Setup   * IsUpdateRequired = No
>>>>>>>>2009-12-30 10:59:46:171 216 1c4 COMAPI -------------
>>>>>>>>2009-12-30 10:59:46:171 216 1c4 COMAPI -- START --  COMAPI: Search
>>>>>>>>[ClientId = MicrosoftUpdate]
>>>>>>>>2009-12-30 10:59:46:171 216 1c4 COMAPI ---------
>>>>>>>>2009-12-30 10:59:46:312 216 1c4 COMAPI <<-- SUBMITTED -- COMAPI: Search
>>>>>>>>[ClientId = MicrosoftUpdate]
>>>>>>>>2009-12-30 10:59:46:390 1072 a00 Agent *************
>>>>>>>>2009-12-30 10:59:46:390 1072 a00 Agent ** START **  Agent: Finding
>>>>>>>>updates [CallerId = MicrosoftUpdate]
>>>>>>>>2009-12-30 10:59:46:390 1072 a00 Agent *********
>>>>>>>>2009-12-30 10:59:46:390 1072 a00 Agent   * Online = Yes; Ignore download
>>>>>>>>priority = No
>>>>>>>>2009-12-30 10:59:46:390 1072 a00 Agent   * Criteria = "IsInstalled=0 and
>>>>>>>>IsHidden=0"
>>>>>>>>2009-12-30 10:59:46:453 1072 a00 Agent   * ServiceID =
>>>>>>>>{7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
>>>>>>>>2009-12-30 10:59:46:453 1072 a00 Agent   * Search Scope = {Machine}
>>>>>>>>2009-12-30 10:59:46:843 1072 a00 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>2009-12-30 10:59:47:109 1072 a00 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:48:500 1072 a00 Misc Validating signature for
>>>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>2009-12-30 10:59:48:546 1072 a00 Misc Microsoft signed: Yes
>>>>>>>>2009-12-30 10:59:48:656 1072 a00 Agent Checking for updated auth cab 


0
Reply Robert 1/4/2010 5:58:22 PM

I have 
1) Disabled Norton Smart Firewall

2) Reinstated  the native Windows Firewall
3) used command prompt
4) used netsh winsock reset
5) request to restart
6)exit and then restarted 

7) tried to use windows update and using the express button I receive the 
same error 0x80090008

The NS2010 was installed on 24 Nov 2009 and I did not have any problems 
before the last updates I received. 
This only seems to of happened after the updates I had on the 12/09/2009
KB970430
KB974318
KB976325
KB973904
KB976416
KB974392
KB971737
KB890830






"MowGreen" wrote:

> Previously you'd posted:
> 
> > There is no 3rd party firewall
> 
> You then later posted:
> 
> > I only run with the Norton Firewall, MS firewall switched off.
> 
> Since the only other threads with the same error code were system's 
> using 3rd party firewalls, suggest you disable it, enable the native XP 
> firewall, and then rebuild the winsock stack.
> Open a Command Prompt, type in the following, and then press Enter after 
> each command
> 
> netsh winsock reset
> exit
> 
> After the first command you should get a message that the system needs 
> to be restarted to complete the operation.
> Restart now with the native XP firewall enabled and see if the system 
> can search for updates now.
> 
> 
> MowGreen
> ===============
>   *-343-*  FDNY
> Never Forgotten
> ===============
> 
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
> 
> 
> 
> 
> WheelsinMotion wrote:
> 
> > I only run with the Norton Firewall, MS firewall switched off.
> > 
> > I have purchased  NS 2010
> > 
> > NS2009 anti-virus application was installed before  24- Nov-09
> > 
> > I did a complete uninstall and also ran the Norton tool to remove any 
> > outstanding bits and could not find any left over files after that.
> > 
> > When I bought the PC I bought a copy of Norton  and that is all I have 
> > used..  
> > 
> > 
> > "PA Bear [MS MVP]" wrote:
> > 
> > 
> >><kibbitz>
> >>NIS includes a firewall (i.e., "a third-party firewall").  You do NOT want 
> >>the Norton fireall *and* the Windows Firewall enabled, only one of them.
> >>
> >>Have you purchased NIS 2010?
> >>
> >>What anti-virus application was installed before you install NIS 2010 on 24 
> >>Nov-09?
> >>
> >>Has another Norton application or a McAfee application ever been installed 
> >>on this machine (e.g., a free-trial version that came preinstalled when you 
> >>bought it)?
> >></kibbitz>
> >>-- 
> >>~PA Bear
> >>
> >>
> >>WheelsinMotion wrote:
> >>
> >>>Norton Internet Security installed 2010 24/11/2009
> >>>
> >>>Norton third party toolbar
> >>>
> >>>IE's Temporary Internet Files and flushed  all Cookies  "now empty"
> >>>
> >>>Still the same problem.
> >>>
> >>>
> >>>I notice when I  obtain the Microsoft Update page with the Express or 
> >>>Custom
> >>>buttons on the left hand side  under Options  "Restore hidden udtes" is
> >>>greyed out
> >>>and unable to select. (cannot remember if this is only available when you
> >>>get through?)
> >>>
> >>>"MowGreen" wrote:
> >>>
> >>>
> >>>> From that list of updates the only I can see causing the communication
> >>>>issue is KB970430.
> >>>>
> >>>>What is the installed security software (antivirus/security suite, popup
> >>>>and cookie blocker) and are any 3rd party toolbars installed (Google, 
> >>>>etc)
> >>>>?
> >>>>
> >>>>Suggest you delete IE's Temporary Internet Files and flush all Cookies.
> >>>>Then see if the system can search for updates at Windows Update.
> >>>>FWIW, there's another thread with the same error code, 0x80090008, on
> >>>>this newsgroup. It's not a common error, that I do know.
> >>>>
> >>>>
> >>>>MowGreen
> >>>>===============
> >>>>  *-343-*  FDNY
> >>>>Never Forgotten
> >>>>===============
> >>>>
> >>>>banthecheck.com
> >>>>"Security updates should *never* have *non-security content* prechecked"
> >>>>
> >>>>
> >>>>
> >>>>WheelsinMotion wrote:
> >>>>
> >>>>
> >>>>>I have checked that I am on GMT London and resync. the time and that is 
> >>>>>ok
> >>>>>
> >>>>>I notice there is another 0x8009008 problem reported on the on 
> >>>>>12/31/2009
> >>>>>
> >>>>>This only seems to of happened after the updates I had on the 12/09/2009
> >>>>>KB970430
> >>>>>KB974318
> >>>>>KB976325
> >>>>>KB973904
> >>>>>KB976416
> >>>>>KB974392
> >>>>>KB971737
> >>>>>KB890830
> >>>>>
> >>>>>"MowGreen" wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>>0x80090008 NTE_BAD_ALGID
> >>>>>>Invalid algorithm specified.
> >>>>>>
> >>>>>>2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has expired
> >>>>>>or new PID is available
> >>>>>>2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr =
> >>>>>>80090008.
> >>>>>>2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed with
> >>>>>>hr = 80090008. Proxy List used: <(null)> Bypass List used : <(null)>
> >>>>>>Auth Schemes
> >>>>>>used : <>
> >>>>>>2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request failed
> >>>>>>with hr = 0x80090008, HTTP status code = 0
> >>>>>>2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure, error =
> >>>>>>0x80090008, soap client error = 5, soap error code = 0, HTTP status 
> >>>>>>code
> >>>>>>= 200
> >>>>>>2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
> >>>>>>2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery
> >>>>>>failed :
> >>>>>>0x80090008
> >>>>>>2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed:
> >>>>>>0x80090008
> >>>>>>COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008)
> >>>>>>
> >>>>>>The Protocl Talker (PT) on your system can connect to the update server
> >>>>>>but can not communicate it's Cookie content, recover the Cookie 
> >>>>>>content,
> >>>>>>nor refresh it. Thus the system can not do a search for updates.
> >>>>>>
> >>>>>>So, the question is ... is 3rd party software creating the Cookie issue
> >>>>>>or is it related to the TimeZone setting that the system is sending to
> >>>>>>the update server ?
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>tz: -0000
> >>>>>>
> >>>>>>If your geographic region is not in the Greenwich Mean Time zone, then
> >>>>>>that's where the issue stems from.
> >>>>>>
> >>>>>>
> >>>>>>MowGreen
> >>>>>>===============
> >>>>>> *-343-*  FDNY
> >>>>>>Never Forgotten
> >>>>>>===============
> >>>>>>
> >>>>>>banthecheck.com
> >>>>>>"Security updates should *never* have *non-security content* 
> >>>>>>prechecked"
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>WheelsinMotion wrote:
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>Hi
> >>>>>>>
> >>>>>>>There is no 3rd party fiewall
> >>>>>>>No wireless connection. connected directly into modem.
> >>>>>>>
> >>>>>>>last attempt to update via windows update log
> >>>>>>>
> >>>>>>>2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging initialized
> >>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
> >>>>>>>2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
> >>>>>>>Files\Internet Explorer\IEXPLORE.EXE
> >>>>>>>2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
> >>>>>>>C:\WINDOWS\system32\wuapi.dll
> >>>>>>>2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
> >>>>>>>IUpdateServiceManager::AddService  -----------
> >>>>>>>2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
> >>>>>>>{7971f918-a847-4430-9279-4a52d1efe18d}
> >>>>>>>2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath =
> >>>>>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
> >>>>>>>2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
> >>>>>>>2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging initialized
> >>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
> >>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
> >>>>>>>C:\WINDOWS\system32\wuauclt.exe
> >>>>>>>2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
> >>>>>>>C:\WINDOWS\system32\wuaueng.dll
> >>>>>>>2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service properties:
> >>>>>>>service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> >>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
> >>>>>>>http://update.microsoft.com/microsoftupdate/
> >>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
> >>>>>>>IUpdateServiceManager::RegisterServiceWithAU  -----------
> >>>>>>>2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
> >>>>>>>{7971f918-a847-4430-9279-4a52d1efe18d}
> >>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc ===========  Logging initialized
> >>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
> >>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc   = Process: C:\Program
> >>>>>>>Files\Internet Explorer\IEXPLORE.EXE
> >>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc   = Module:
> >>>>>>>C:\WINDOWS\system32\muweb.dll
> >>>>>>>2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>>>>2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>>>>2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>>>>>2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>>>>>2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> >>>>>>>2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:05:265 216 1c4 Setup ***********  Setup: Checking
> >>>>>>>whether self-update is required  ***********
> >>>>>>>2009-12-30 10:59:05:265 216 1c4 Setup   * Inf file:
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> >>>>>>>2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for
> >>>>>>>C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226, required
> >>>>>>>version = 7.4.7600.226
> >>>>>>>2009-12-30 10:59:05:328 216 1c4 Setup   * IsUpdateRequired = No
> >>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc ===========  Logging initialized
> >>>>>>>(build: 7.4.7600.226, tz: -0000)  ===========
> >>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc   = Process: C:\Program
> >>>>>>>Files\Internet Explorer\IEXPLORE.EXE
> >>>>>>>2009-12-30 10:59:05:359 216 1c4 Misc   = Module:
> >>>>>>>C:\WINDOWS\system32\wuweb.dll
> >>>>>>>2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>>>>2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>>>>2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>>>>>2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>>>>>2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> >>>>>>>2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> >>>>>>>2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>2009-12-30 10:59:05:937 216 1c4 Setup ***********  Setup: Checking
> >>>>>>>whether self-update is required  ***********
> >>>>>>>2009-12-30 10:59:05:937 216 1c4 Setup   * Inf file:
> >>>>>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> >>>>>>>2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
> >>>>>>>C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, required
> >>>>>>>version = 7.4.7600.226
> >>>>>>>2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
> >>>>>>>C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226, required
> >>>>>>>version = 7.4.7600.226
> >>>>>>>2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
> >>>>>>>C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226,
> >>>>>>>required version = 7.4.7600.226
0
Reply Utf 1/6/2010 11:43:01 PM

If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run the 
Norton Removal Tool & reboot again, does the behavior persist?


WheelsinMotion wrote:
> I have
> 1) Disabled Norton Smart Firewall
>
> 2) Reinstated  the native Windows Firewall
> 3) used command prompt
> 4) used netsh winsock reset
> 5) request to restart
> 6)exit and then restarted
>
> 7) tried to use windows update and using the express button I receive the
> same error 0x80090008
>
> The NS2010 was installed on 24 Nov 2009 and I did not have any problems
> before the last updates I received.
> This only seems to of happened after the updates I had on the 12/09/2009
> KB970430
> KB974318
> KB976325
> KB973904
> KB976416
> KB974392
> KB971737
> KB890830
>
>
>
>
>
>
> "MowGreen" wrote:
>
>> Previously you'd posted:
>>
>>> There is no 3rd party firewall
>>
>> You then later posted:
>>
>>> I only run with the Norton Firewall, MS firewall switched off.
>>
>> Since the only other threads with the same error code were system's
>> using 3rd party firewalls, suggest you disable it, enable the native XP
>> firewall, and then rebuild the winsock stack.
>> Open a Command Prompt, type in the following, and then press Enter after
>> each command
>>
>> netsh winsock reset
>> exit
>>
>> After the first command you should get a message that the system needs
>> to be restarted to complete the operation.
>> Restart now with the native XP firewall enabled and see if the system
>> can search for updates now.
>>
>>
>> MowGreen
>> ===============
>>   *-343-*  FDNY
>> Never Forgotten
>> ===============
>>
>> banthecheck.com
>> "Security updates should *never* have *non-security content* prechecked"
>>
>>
>>
>>
>> WheelsinMotion wrote:
>>
>>> I only run with the Norton Firewall, MS firewall switched off.
>>>
>>> I have purchased  NS 2010
>>>
>>> NS2009 anti-virus application was installed before  24- Nov-09
>>>
>>> I did a complete uninstall and also ran the Norton tool to remove any
>>> outstanding bits and could not find any left over files after that.
>>>
>>> When I bought the PC I bought a copy of Norton  and that is all I have
>>> used..
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>
>>>> <kibbitz>
>>>> NIS includes a firewall (i.e., "a third-party firewall").  You do NOT
>>>> want the Norton fireall *and* the Windows Firewall enabled, only one of
>>>> them.
>>>>
>>>> Have you purchased NIS 2010?
>>>>
>>>> What anti-virus application was installed before you install NIS 2010 
>>>> on
>>>> 24 Nov-09?
>>>>
>>>> Has another Norton application or a McAfee application ever been
>>>> installed on this machine (e.g., a free-trial version that came
>>>> preinstalled when you bought it)?
>>>> </kibbitz>
>>>> --
>>>> ~PA Bear
>>>>
>>>>
>>>> WheelsinMotion wrote:
>>>>
>>>>> Norton Internet Security installed 2010 24/11/2009
>>>>>
>>>>> Norton third party toolbar
>>>>>
>>>>> IE's Temporary Internet Files and flushed  all Cookies  "now empty"
>>>>>
>>>>> Still the same problem.
>>>>>
>>>>>
>>>>> I notice when I  obtain the Microsoft Update page with the Express or
>>>>> Custom
>>>>> buttons on the left hand side  under Options  "Restore hidden udtes" 
>>>>> is
>>>>> greyed out
>>>>> and unable to select. (cannot remember if this is only available when
>>>>> you get through?)
>>>>>
>>>>> "MowGreen" wrote:
>>>>>
>>>>>
>>>>>> From that list of updates the only I can see causing the 
>>>>>> communication
>>>>>> issue is KB970430.
>>>>>>
>>>>>> What is the installed security software (antivirus/security suite,
>>>>>> popup and cookie blocker) and are any 3rd party toolbars installed
>>>>>> (Google, etc)
>>>>>> ?
>>>>>>
>>>>>> Suggest you delete IE's Temporary Internet Files and flush all 
>>>>>> Cookies.
>>>>>> Then see if the system can search for updates at Windows Update.
>>>>>> FWIW, there's another thread with the same error code, 0x80090008, on
>>>>>> this newsgroup. It's not a common error, that I do know.
>>>>>>
>>>>>>
>>>>>> MowGreen
>>>>>> ===============
>>>>>>  *-343-*  FDNY
>>>>>> Never Forgotten
>>>>>> ===============
>>>>>>
>>>>>> banthecheck.com
>>>>>> "Security updates should *never* have *non-security content*
>>>>>> prechecked"
>>>>>>
>>>>>>
>>>>>>
>>>>>> WheelsinMotion wrote:
>>>>>>
>>>>>>
>>>>>>> I have checked that I am on GMT London and resync. the time and that
>>>>>>> is ok
>>>>>>>
>>>>>>> I notice there is another 0x8009008 problem reported on the on
>>>>>>> 12/31/2009
>>>>>>>
>>>>>>> This only seems to of happened after the updates I had on the
>>>>>>> 12/09/2009 KB970430
>>>>>>> KB974318
>>>>>>> KB976325
>>>>>>> KB973904
>>>>>>> KB976416
>>>>>>> KB974392
>>>>>>> KB971737
>>>>>>> KB890830
>>>>>>>
>>>>>>> "MowGreen" wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>> 0x80090008 NTE_BAD_ALGID
>>>>>>>> Invalid algorithm specified.
>>>>>>>>
>>>>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has
>>>>>>>> expired or new PID is available
>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr 
>>>>>>>> =
>>>>>>>> 80090008.
>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed
>>>>>>>> with hr = 80090008. Proxy List used: <(null)> Bypass List used :
>>>>>>>> <(null)> Auth Schemes
>>>>>>>> used : <>
>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request
>>>>>>>> failed with hr = 0x80090008, HTTP status code = 0
>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure,
>>>>>>>> error = 0x80090008, soap client error = 5, soap error code = 0, 
>>>>>>>> HTTP
>>>>>>>> status code
>>>>>>>> = 200
>>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
>>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery
>>>>>>>> failed :
>>>>>>>> 0x80090008
>>>>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed:
>>>>>>>> 0x80090008
>>>>>>>> COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008)
>>>>>>>>
>>>>>>>> The Protocl Talker (PT) on your system can connect to the update
>>>>>>>> server but can not communicate it's Cookie content, recover the
>>>>>>>> Cookie content,
>>>>>>>> nor refresh it. Thus the system can not do a search for updates.
>>>>>>>>
>>>>>>>> So, the question is ... is 3rd party software creating the Cookie
>>>>>>>> issue or is it related to the TimeZone setting that the system is
>>>>>>>> sending to the update server ?
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>> tz: -0000
>>>>>>>>
>>>>>>>> If your geographic region is not in the Greenwich Mean Time zone,
>>>>>>>> then that's where the issue stems from.
>>>>>>>>
>>>>>>>>
>>>>>>>> MowGreen
>>>>>>>> ===============
>>>>>>>> *-343-*  FDNY
>>>>>>>> Never Forgotten
>>>>>>>> ===============
>>>>>>>>
>>>>>>>> banthecheck.com
>>>>>>>> "Security updates should *never* have *non-security content*
>>>>>>>> prechecked"
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> WheelsinMotion wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>> Hi
>>>>>>>>>
>>>>>>>>> There is no 3rd party fiewall
>>>>>>>>> No wireless connection. connected directly into modem.
>>>>>>>>>
>>>>>>>>> last attempt to update via windows update log
>>>>>>>>>
>>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging
>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
>>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
>>>>>>>>> C:\WINDOWS\system32\wuapi.dll
>>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
>>>>>>>>> IUpdateServiceManager::AddService  -----------
>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
>>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath =
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
>>>>>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
>>>>>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging
>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
>>>>>>>>> C:\WINDOWS\system32\wuauclt.exe
>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
>>>>>>>>> C:\WINDOWS\system32\wuaueng.dll
>>>>>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service 
>>>>>>>>> properties:
>>>>>>>>> service registered with AU is 
>>>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
>>>>>>>>> http://update.microsoft.com/microsoftupdate/
>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
>>>>>>>>> IUpdateServiceManager::RegisterServiceWithAU  -----------
>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
>>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc ===========  Logging
>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Process: C:\Program
>>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Module:
>>>>>>>>> C:\WINDOWS\system32\muweb.dll
>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>> 2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>>> 2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>>> 2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>>> 2009-12-30 10:59:05:234 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:05:265 216 1c4 Setup ***********  Setup: Checking
>>>>>>>>> whether self-update is required  ***********
>>>>>>>>> 2009-12-30 10:59:05:265 216 1c4 Setup   * Inf file:
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>>>>>> 2009-12-30 10:59:05:328 216 1c4 Setup Update NOT required for
>>>>>>>>> C:\WINDOWS\system32\wuweb.dll: target version = 7.4.7600.226,
>>>>>>>>> required version = 7.4.7600.226
>>>>>>>>> 2009-12-30 10:59:05:328 216 1c4 Setup   * IsUpdateRequired = No
>>>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc ===========  Logging
>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc   = Process: C:\Program
>>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>>> 2009-12-30 10:59:05:359 216 1c4 Misc   = Module:
>>>>>>>>> C:\WINDOWS\system32\wuweb.dll
>>>>>>>>> 2009-12-30 10:59:05:343 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>> 2009-12-30 10:59:05:359 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:05:531 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>> 2009-12-30 10:59:05:546 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:05:562 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>>> 2009-12-30 10:59:05:578 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:05:687 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:05:703 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>>> 2009-12-30 10:59:05:718 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Validating signature for
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>>>>>>>> 2009-12-30 10:59:05:921 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>> 2009-12-30 10:59:05:937 216 1c4 Setup ***********  Setup: Checking
>>>>>>>>> whether self-update is required  ***********
>>>>>>>>> 2009-12-30 10:59:05:937 216 1c4 Setup   * Inf file:
>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>>>>>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>>>>>> C:\WINDOWS\system32\cdm.dll: target version = 7.4.7600.226, 
>>>>>>>>> required
>>>>>>>>> version = 7.4.7600.226
>>>>>>>>> 2009-12-30 10:59:05:984 216 1c4 Setup Update NOT required for
>>>>>>>>> C:\WINDOWS\system32\wuapi.dll: target version = 7.4.7600.226,
>>>>>>>>> required version = 7.4.7600.226
>>>>>>>>> 2009-12-30 10:59:06:000 216 1c4 Setup Update NOT required for
>>>>>>>>> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.4.7600.226,
>>>>>>>>> required version = 7.4.7600.226 

0
Reply PA 1/7/2010 8:08:23 AM

I have uninstalled NIS2010 rebooted, Enabled the Windows Firewall and then un 
the Norton Removal tool and have rebooted .
and Yes the error is still 0x80090008

"PA Bear [MS MVP]" wrote:

> If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run the 
> Norton Removal Tool & reboot again, does the behavior persist?
> 
> 
> WheelsinMotion wrote:
> > I have
> > 1) Disabled Norton Smart Firewall
> >
> > 2) Reinstated  the native Windows Firewall
> > 3) used command prompt
> > 4) used netsh winsock reset
> > 5) request to restart
> > 6)exit and then restarted
> >
> > 7) tried to use windows update and using the express button I receive the
> > same error 0x80090008
> >
> > The NS2010 was installed on 24 Nov 2009 and I did not have any problems
> > before the last updates I received.
> > This only seems to of happened after the updates I had on the 12/09/2009
> > KB970430
> > KB974318
> > KB976325
> > KB973904
> > KB976416
> > KB974392
> > KB971737
> > KB890830
> >
> >
> >
> >
> >
> >
> > "MowGreen" wrote:
> >
> >> Previously you'd posted:
> >>
> >>> There is no 3rd party firewall
> >>
> >> You then later posted:
> >>
> >>> I only run with the Norton Firewall, MS firewall switched off.
> >>
> >> Since the only other threads with the same error code were system's
> >> using 3rd party firewalls, suggest you disable it, enable the native XP
> >> firewall, and then rebuild the winsock stack.
> >> Open a Command Prompt, type in the following, and then press Enter after
> >> each command
> >>
> >> netsh winsock reset
> >> exit
> >>
> >> After the first command you should get a message that the system needs
> >> to be restarted to complete the operation.
> >> Restart now with the native XP firewall enabled and see if the system
> >> can search for updates now.
> >>
> >>
> >> MowGreen
> >> ===============
> >>   *-343-*  FDNY
> >> Never Forgotten
> >> ===============
> >>
> >> banthecheck.com
> >> "Security updates should *never* have *non-security content* prechecked"
> >>
> >>
> >>
> >>
> >> WheelsinMotion wrote:
> >>
> >>> I only run with the Norton Firewall, MS firewall switched off.
> >>>
> >>> I have purchased  NS 2010
> >>>
> >>> NS2009 anti-virus application was installed before  24- Nov-09
> >>>
> >>> I did a complete uninstall and also ran the Norton tool to remove any
> >>> outstanding bits and could not find any left over files after that.
> >>>
> >>> When I bought the PC I bought a copy of Norton  and that is all I have
> >>> used..
> >>>
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>
> >>>
> >>>> <kibbitz>
> >>>> NIS includes a firewall (i.e., "a third-party firewall").  You do NOT
> >>>> want the Norton fireall *and* the Windows Firewall enabled, only one of
> >>>> them.
> >>>>
> >>>> Have you purchased NIS 2010?
> >>>>
> >>>> What anti-virus application was installed before you install NIS 2010 
> >>>> on
> >>>> 24 Nov-09?
> >>>>
> >>>> Has another Norton application or a McAfee application ever been
> >>>> installed on this machine (e.g., a free-trial version that came
> >>>> preinstalled when you bought it)?
> >>>> </kibbitz>
> >>>> --
> >>>> ~PA Bear
> >>>>
> >>>>
> >>>> WheelsinMotion wrote:
> >>>>
> >>>>> Norton Internet Security installed 2010 24/11/2009
> >>>>>
> >>>>> Norton third party toolbar
> >>>>>
> >>>>> IE's Temporary Internet Files and flushed  all Cookies  "now empty"
> >>>>>
> >>>>> Still the same problem.
> >>>>>
> >>>>>
> >>>>> I notice when I  obtain the Microsoft Update page with the Express or
> >>>>> Custom
> >>>>> buttons on the left hand side  under Options  "Restore hidden udtes" 
> >>>>> is
> >>>>> greyed out
> >>>>> and unable to select. (cannot remember if this is only available when
> >>>>> you get through?)
> >>>>>
> >>>>> "MowGreen" wrote:
> >>>>>
> >>>>>
> >>>>>> From that list of updates the only I can see causing the 
> >>>>>> communication
> >>>>>> issue is KB970430.
> >>>>>>
> >>>>>> What is the installed security software (antivirus/security suite,
> >>>>>> popup and cookie blocker) and are any 3rd party toolbars installed
> >>>>>> (Google, etc)
> >>>>>> ?
> >>>>>>
> >>>>>> Suggest you delete IE's Temporary Internet Files and flush all 
> >>>>>> Cookies.
> >>>>>> Then see if the system can search for updates at Windows Update.
> >>>>>> FWIW, there's another thread with the same error code, 0x80090008, on
> >>>>>> this newsgroup. It's not a common error, that I do know.
> >>>>>>
> >>>>>>
> >>>>>> MowGreen
> >>>>>> ===============
> >>>>>>  *-343-*  FDNY
> >>>>>> Never Forgotten
> >>>>>> ===============
> >>>>>>
> >>>>>> banthecheck.com
> >>>>>> "Security updates should *never* have *non-security content*
> >>>>>> prechecked"
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>> WheelsinMotion wrote:
> >>>>>>
> >>>>>>
> >>>>>>> I have checked that I am on GMT London and resync. the time and that
> >>>>>>> is ok
> >>>>>>>
> >>>>>>> I notice there is another 0x8009008 problem reported on the on
> >>>>>>> 12/31/2009
> >>>>>>>
> >>>>>>> This only seems to of happened after the updates I had on the
> >>>>>>> 12/09/2009 KB970430
> >>>>>>> KB974318
> >>>>>>> KB976325
> >>>>>>> KB973904
> >>>>>>> KB976416
> >>>>>>> KB974392
> >>>>>>> KB971737
> >>>>>>> KB890830
> >>>>>>>
> >>>>>>> "MowGreen" wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>> 0x80090008 NTE_BAD_ALGID
> >>>>>>>> Invalid algorithm specified.
> >>>>>>>>
> >>>>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has
> >>>>>>>> expired or new PID is available
> >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with hr 
> >>>>>>>> =
> >>>>>>>> 80090008.
> >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed
> >>>>>>>> with hr = 80090008. Proxy List used: <(null)> Bypass List used :
> >>>>>>>> <(null)> Auth Schemes
> >>>>>>>> used : <>
> >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request
> >>>>>>>> failed with hr = 0x80090008, HTTP status code = 0
> >>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure,
> >>>>>>>> error = 0x80090008, soap client error = 5, soap error code = 0, 
> >>>>>>>> HTTP
> >>>>>>>> status code
> >>>>>>>> = 200
> >>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
> >>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: GetCookie_WithRecovery
> >>>>>>>> failed :
> >>>>>>>> 0x80090008
> >>>>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie failed:
> >>>>>>>> 0x80090008
> >>>>>>>> COMAPI FATAL: Unable to complete asynchronous search. (hr=80090008)
> >>>>>>>>
> >>>>>>>> The Protocl Talker (PT) on your system can connect to the update
> >>>>>>>> server but can not communicate it's Cookie content, recover the
> >>>>>>>> Cookie content,
> >>>>>>>> nor refresh it. Thus the system can not do a search for updates.
> >>>>>>>>
> >>>>>>>> So, the question is ... is 3rd party software creating the Cookie
> >>>>>>>> issue or is it related to the TimeZone setting that the system is
> >>>>>>>> sending to the update server ?
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>> tz: -0000
> >>>>>>>>
> >>>>>>>> If your geographic region is not in the Greenwich Mean Time zone,
> >>>>>>>> then that's where the issue stems from.
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> MowGreen
> >>>>>>>> ===============
> >>>>>>>> *-343-*  FDNY
> >>>>>>>> Never Forgotten
> >>>>>>>> ===============
> >>>>>>>>
> >>>>>>>> banthecheck.com
> >>>>>>>> "Security updates should *never* have *non-security content*
> >>>>>>>> prechecked"
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> WheelsinMotion wrote:
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>> Hi
> >>>>>>>>>
> >>>>>>>>> There is no 3rd party fiewall
> >>>>>>>>> No wireless connection. connected directly into modem.
> >>>>>>>>>
> >>>>>>>>> last attempt to update via windows update log
> >>>>>>>>>
> >>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging
> >>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
> >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
> >>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
> >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
> >>>>>>>>> C:\WINDOWS\system32\wuapi.dll
> >>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
> >>>>>>>>> IUpdateServiceManager::AddService  -----------
> >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
> >>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
> >>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath =
> >>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
> >>>>>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
> >>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
> >>>>>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
> >>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging
> >>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
> >>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
> >>>>>>>>> C:\WINDOWS\system32\wuauclt.exe
> >>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
> >>>>>>>>> C:\WINDOWS\system32\wuaueng.dll
> >>>>>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service 
> >>>>>>>>> properties:
> >>>>>>>>> service registered with AU is 
> >>>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D}
> >>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
> >>>>>>>>> http://update.microsoft.com/microsoftupdate/
> >>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
> >>>>>>>>> IUpdateServiceManager::RegisterServiceWithAU  -----------
> >>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
> >>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
> >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc ===========  Logging
> >>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
> >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Process: C:\Program
> >>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
> >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Module:
> >>>>>>>>> C:\WINDOWS\system32\muweb.dll
> >>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
> >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>>>>>> 2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
> >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
> >>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>>> 2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
> >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>>>>>>> 2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>>> 2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
> >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> >>>>>>>>> 2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
> >>>>>>>>> 2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
> >>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
0
Reply Utf 1/7/2010 5:12:01 PM

Now try a Reset: http://support.microsoft.com/kb/971058

WheelsinMotion wrote:
> I have uninstalled NIS2010 rebooted, Enabled the Windows Firewall and then
> un the Norton Removal tool and have rebooted .
> and Yes the error is still 0x80090008
>
> "PA Bear [MS MVP]" wrote:
>> If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run the
>> Norton Removal Tool & reboot again, does the behavior persist?
>>
>>
>> WheelsinMotion wrote:
>>> I have
>>> 1) Disabled Norton Smart Firewall
>>>
>>> 2) Reinstated  the native Windows Firewall
>>> 3) used command prompt
>>> 4) used netsh winsock reset
>>> 5) request to restart
>>> 6)exit and then restarted
>>>
>>> 7) tried to use windows update and using the express button I receive 
>>> the
>>> same error 0x80090008
>>>
>>> The NS2010 was installed on 24 Nov 2009 and I did not have any problems
>>> before the last updates I received.
>>> This only seems to of happened after the updates I had on the 12/09/2009
>>> KB970430
>>> KB974318
>>> KB976325
>>> KB973904
>>> KB976416
>>> KB974392
>>> KB971737
>>> KB890830
>>>
>>>
>>>
>>>
>>>
>>>
>>> "MowGreen" wrote:
>>>
>>>> Previously you'd posted:
>>>>
>>>>> There is no 3rd party firewall
>>>>
>>>> You then later posted:
>>>>
>>>>> I only run with the Norton Firewall, MS firewall switched off.
>>>>
>>>> Since the only other threads with the same error code were system's
>>>> using 3rd party firewalls, suggest you disable it, enable the native XP
>>>> firewall, and then rebuild the winsock stack.
>>>> Open a Command Prompt, type in the following, and then press Enter 
>>>> after
>>>> each command
>>>>
>>>> netsh winsock reset
>>>> exit
>>>>
>>>> After the first command you should get a message that the system needs
>>>> to be restarted to complete the operation.
>>>> Restart now with the native XP firewall enabled and see if the system
>>>> can search for updates now.
>>>>
>>>>
>>>> MowGreen
>>>> ===============
>>>>   *-343-*  FDNY
>>>> Never Forgotten
>>>> ===============
>>>>
>>>> banthecheck.com
>>>> "Security updates should *never* have *non-security content* 
>>>> prechecked"
>>>>
>>>>
>>>>
>>>>
>>>> WheelsinMotion wrote:
>>>>
>>>>> I only run with the Norton Firewall, MS firewall switched off.
>>>>>
>>>>> I have purchased  NS 2010
>>>>>
>>>>> NS2009 anti-virus application was installed before  24- Nov-09
>>>>>
>>>>> I did a complete uninstall and also ran the Norton tool to remove any
>>>>> outstanding bits and could not find any left over files after that.
>>>>>
>>>>> When I bought the PC I bought a copy of Norton  and that is all I have
>>>>> used..
>>>>>
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>
>>>>>
>>>>>> <kibbitz>
>>>>>> NIS includes a firewall (i.e., "a third-party firewall").  You do NOT
>>>>>> want the Norton fireall *and* the Windows Firewall enabled, only one 
>>>>>> of
>>>>>> them.
>>>>>>
>>>>>> Have you purchased NIS 2010?
>>>>>>
>>>>>> What anti-virus application was installed before you install NIS 2010
>>>>>> on
>>>>>> 24 Nov-09?
>>>>>>
>>>>>> Has another Norton application or a McAfee application ever been
>>>>>> installed on this machine (e.g., a free-trial version that came
>>>>>> preinstalled when you bought it)?
>>>>>> </kibbitz>
>>>>>> --
>>>>>> ~PA Bear
>>>>>>
>>>>>>
>>>>>> WheelsinMotion wrote:
>>>>>>
>>>>>>> Norton Internet Security installed 2010 24/11/2009
>>>>>>>
>>>>>>> Norton third party toolbar
>>>>>>>
>>>>>>> IE's Temporary Internet Files and flushed  all Cookies  "now empty"
>>>>>>>
>>>>>>> Still the same problem.
>>>>>>>
>>>>>>>
>>>>>>> I notice when I  obtain the Microsoft Update page with the Express 
>>>>>>> or
>>>>>>> Custom
>>>>>>> buttons on the left hand side  under Options  "Restore hidden udtes"
>>>>>>> is
>>>>>>> greyed out
>>>>>>> and unable to select. (cannot remember if this is only available 
>>>>>>> when
>>>>>>> you get through?)
>>>>>>>
>>>>>>> "MowGreen" wrote:
>>>>>>>
>>>>>>>
>>>>>>>> From that list of updates the only I can see causing the
>>>>>>>> communication
>>>>>>>> issue is KB970430.
>>>>>>>>
>>>>>>>> What is the installed security software (antivirus/security suite,
>>>>>>>> popup and cookie blocker) and are any 3rd party toolbars installed
>>>>>>>> (Google, etc)
>>>>>>>> ?
>>>>>>>>
>>>>>>>> Suggest you delete IE's Temporary Internet Files and flush all
>>>>>>>> Cookies.
>>>>>>>> Then see if the system can search for updates at Windows Update.
>>>>>>>> FWIW, there's another thread with the same error code, 0x80090008, 
>>>>>>>> on
>>>>>>>> this newsgroup. It's not a common error, that I do know.
>>>>>>>>
>>>>>>>>
>>>>>>>> MowGreen
>>>>>>>> ===============
>>>>>>>>  *-343-*  FDNY
>>>>>>>> Never Forgotten
>>>>>>>> ===============
>>>>>>>>
>>>>>>>> banthecheck.com
>>>>>>>> "Security updates should *never* have *non-security content*
>>>>>>>> prechecked"
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> WheelsinMotion wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>> I have checked that I am on GMT London and resync. the time and 
>>>>>>>>> that
>>>>>>>>> is ok
>>>>>>>>>
>>>>>>>>> I notice there is another 0x8009008 problem reported on the on
>>>>>>>>> 12/31/2009
>>>>>>>>>
>>>>>>>>> This only seems to of happened after the updates I had on the
>>>>>>>>> 12/09/2009 KB970430
>>>>>>>>> KB974318
>>>>>>>>> KB976325
>>>>>>>>> KB973904
>>>>>>>>> KB976416
>>>>>>>>> KB974392
>>>>>>>>> KB971737
>>>>>>>>> KB890830
>>>>>>>>>
>>>>>>>>> "MowGreen" wrote:
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>> 0x80090008 NTE_BAD_ALGID
>>>>>>>>>> Invalid algorithm specified.
>>>>>>>>>>
>>>>>>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has
>>>>>>>>>> expired or new PID is available
>>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with 
>>>>>>>>>> hr
>>>>>>>>>> =
>>>>>>>>>> 80090008.
>>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed
>>>>>>>>>> with hr = 80090008. Proxy List used: <(null)> Bypass List used :
>>>>>>>>>> <(null)> Auth Schemes
>>>>>>>>>> used : <>
>>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request
>>>>>>>>>> failed with hr = 0x80090008, HTTP status code = 0
>>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure,
>>>>>>>>>> error = 0x80090008, soap client error = 5, soap error code = 0,
>>>>>>>>>> HTTP
>>>>>>>>>> status code
>>>>>>>>>> = 200
>>>>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
>>>>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: 
>>>>>>>>>> GetCookie_WithRecovery
>>>>>>>>>> failed :
>>>>>>>>>> 0x80090008
>>>>>>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie 
>>>>>>>>>> failed:
>>>>>>>>>> 0x80090008
>>>>>>>>>> COMAPI FATAL: Unable to complete asynchronous search. 
>>>>>>>>>> (hr=80090008)
>>>>>>>>>>
>>>>>>>>>> The Protocl Talker (PT) on your system can connect to the update
>>>>>>>>>> server but can not communicate it's Cookie content, recover the
>>>>>>>>>> Cookie content,
>>>>>>>>>> nor refresh it. Thus the system can not do a search for updates.
>>>>>>>>>>
>>>>>>>>>> So, the question is ... is 3rd party software creating the Cookie
>>>>>>>>>> issue or is it related to the TimeZone setting that the system is
>>>>>>>>>> sending to the update server ?
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>> tz: -0000
>>>>>>>>>>
>>>>>>>>>> If your geographic region is not in the Greenwich Mean Time zone,
>>>>>>>>>> then that's where the issue stems from.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> MowGreen
>>>>>>>>>> ===============
>>>>>>>>>> *-343-*  FDNY
>>>>>>>>>> Never Forgotten
>>>>>>>>>> ===============
>>>>>>>>>>
>>>>>>>>>> banthecheck.com
>>>>>>>>>> "Security updates should *never* have *non-security content*
>>>>>>>>>> prechecked"
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> WheelsinMotion wrote:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>> Hi
>>>>>>>>>>>
>>>>>>>>>>> There is no 3rd party fiewall
>>>>>>>>>>> No wireless connection. connected directly into modem.
>>>>>>>>>>>
>>>>>>>>>>> last attempt to update via windows update log
>>>>>>>>>>>
>>>>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging
>>>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
>>>>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
>>>>>>>>>>> C:\WINDOWS\system32\wuapi.dll
>>>>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
>>>>>>>>>>> IUpdateServiceManager::AddService  -----------
>>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
>>>>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath 
>>>>>>>>>>> =
>>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
>>>>>>>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
>>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
>>>>>>>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
>>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging
>>>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
>>>>>>>>>>> C:\WINDOWS\system32\wuauclt.exe
>>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
>>>>>>>>>>> C:\WINDOWS\system32\wuaueng.dll
>>>>>>>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service
>>>>>>>>>>> properties:
>>>>>>>>>>> service registered with AU is
>>>>>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
>>>>>>>>>>> http://update.microsoft.com/microsoftupdate/
>>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
>>>>>>>>>>> IUpdateServiceManager::RegisterServiceWithAU  -----------
>>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
>>>>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
>>>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc ===========  Logging
>>>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
>>>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Process: C:\Program
>>>>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
>>>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc   = Module:
>>>>>>>>>>> C:\WINDOWS\system32\muweb.dll
>>>>>>>>>>> 2009-12-30 10:59:04:328 216 1c4 Misc Validating signature for
>>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>>>> 2009-12-30 10:59:04:375 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Validating signature for
>>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
>>>>>>>>>>> 2009-12-30 10:59:04:609 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>>>> 2009-12-30 10:59:04:640 216 1c4 Misc Validating signature for
>>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>>>>> 2009-12-30 10:59:04:703 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>>>> 2009-12-30 10:59:04:812 216 1c4 Misc Validating signature for
>>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>>>>>>>>>> 2009-12-30 10:59:04:828 216 1c4 Misc Microsoft signed: Yes
>>>>>>>>>>> 2009-12-30 10:59:05:218 216 1c4 Misc Validating signature for
>>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab: 

0
Reply PA 1/7/2010 6:26:12 PM

Done 
still the same 

I did notice in the windowsupdate log

2010-01-06	23:19:32:625	1036	194	AU	###########  AU: Uninitializing 
Automatic Updates  ###########
2010-01-06	23:19:45:468	1688	dcc	Misc	===========  Logging initialized 
(build: 7.4.7600.226, tz: -0000)  ===========
2010-01-06	23:19:45:468	1688	dcc	Misc	  = Process: 
C:\WINDOWS\system32\wuauclt.exe
2010-01-06	23:19:45:468	1688	dcc	Misc	  = Module: 
C:\WINDOWS\system32\wuaueng.dll
2010-01-06	23:19:45:453	1688	dcc	Agent	WARNING: Failed to backup the service 
registration data, error 80070013
2010-01-06	23:19:45:468	1688	dcc	DtaStor	WARNING: Update Service: Failed to 
repopulate the backup store
2010-01-06	23:19:45:750	1036	194	AU	FATAL: Failed to get session from 
datastore, error = 0x80004002
2010-01-06	23:19:47:265	1036	194	Service	*********
2010-01-06	23:19:47:265	1036	194	Service	**  END  **  Service: Service exit 
[Exit code = 0



"PA Bear [MS MVP]" wrote:

> Now try a Reset: http://support.microsoft.com/kb/971058
> 
> WheelsinMotion wrote:
> > I have uninstalled NIS2010 rebooted, Enabled the Windows Firewall and then
> > un the Norton Removal tool and have rebooted .
> > and Yes the error is still 0x80090008
> >
> > "PA Bear [MS MVP]" wrote:
> >> If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run the
> >> Norton Removal Tool & reboot again, does the behavior persist?
> >>
> >>
> >> WheelsinMotion wrote:
> >>> I have
> >>> 1) Disabled Norton Smart Firewall
> >>>
> >>> 2) Reinstated  the native Windows Firewall
> >>> 3) used command prompt
> >>> 4) used netsh winsock reset
> >>> 5) request to restart
> >>> 6)exit and then restarted
> >>>
> >>> 7) tried to use windows update and using the express button I receive 
> >>> the
> >>> same error 0x80090008
> >>>
> >>> The NS2010 was installed on 24 Nov 2009 and I did not have any problems
> >>> before the last updates I received.
> >>> This only seems to of happened after the updates I had on the 12/09/2009
> >>> KB970430
> >>> KB974318
> >>> KB976325
> >>> KB973904
> >>> KB976416
> >>> KB974392
> >>> KB971737
> >>> KB890830
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>> "MowGreen" wrote:
> >>>
> >>>> Previously you'd posted:
> >>>>
> >>>>> There is no 3rd party firewall
> >>>>
> >>>> You then later posted:
> >>>>
> >>>>> I only run with the Norton Firewall, MS firewall switched off.
> >>>>
> >>>> Since the only other threads with the same error code were system's
> >>>> using 3rd party firewalls, suggest you disable it, enable the native XP
> >>>> firewall, and then rebuild the winsock stack.
> >>>> Open a Command Prompt, type in the following, and then press Enter 
> >>>> after
> >>>> each command
> >>>>
> >>>> netsh winsock reset
> >>>> exit
> >>>>
> >>>> After the first command you should get a message that the system needs
> >>>> to be restarted to complete the operation.
> >>>> Restart now with the native XP firewall enabled and see if the system
> >>>> can search for updates now.
> >>>>
> >>>>
> >>>> MowGreen
> >>>> ===============
> >>>>   *-343-*  FDNY
> >>>> Never Forgotten
> >>>> ===============
> >>>>
> >>>> banthecheck.com
> >>>> "Security updates should *never* have *non-security content* 
> >>>> prechecked"
> >>>>
> >>>>
> >>>>
> >>>>
> >>>> WheelsinMotion wrote:
> >>>>
> >>>>> I only run with the Norton Firewall, MS firewall switched off.
> >>>>>
> >>>>> I have purchased  NS 2010
> >>>>>
> >>>>> NS2009 anti-virus application was installed before  24- Nov-09
> >>>>>
> >>>>> I did a complete uninstall and also ran the Norton tool to remove any
> >>>>> outstanding bits and could not find any left over files after that.
> >>>>>
> >>>>> When I bought the PC I bought a copy of Norton  and that is all I have
> >>>>> used..
> >>>>>
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>
> >>>>>
> >>>>>> <kibbitz>
> >>>>>> NIS includes a firewall (i.e., "a third-party firewall").  You do NOT
> >>>>>> want the Norton fireall *and* the Windows Firewall enabled, only one 
> >>>>>> of
> >>>>>> them.
> >>>>>>
> >>>>>> Have you purchased NIS 2010?
> >>>>>>
> >>>>>> What anti-virus application was installed before you install NIS 2010
> >>>>>> on
> >>>>>> 24 Nov-09?
> >>>>>>
> >>>>>> Has another Norton application or a McAfee application ever been
> >>>>>> installed on this machine (e.g., a free-trial version that came
> >>>>>> preinstalled when you bought it)?
> >>>>>> </kibbitz>
> >>>>>> --
> >>>>>> ~PA Bear
> >>>>>>
> >>>>>>
> >>>>>> WheelsinMotion wrote:
> >>>>>>
> >>>>>>> Norton Internet Security installed 2010 24/11/2009
> >>>>>>>
> >>>>>>> Norton third party toolbar
> >>>>>>>
> >>>>>>> IE's Temporary Internet Files and flushed  all Cookies  "now empty"
> >>>>>>>
> >>>>>>> Still the same problem.
> >>>>>>>
> >>>>>>>
> >>>>>>> I notice when I  obtain the Microsoft Update page with the Express 
> >>>>>>> or
> >>>>>>> Custom
> >>>>>>> buttons on the left hand side  under Options  "Restore hidden udtes"
> >>>>>>> is
> >>>>>>> greyed out
> >>>>>>> and unable to select. (cannot remember if this is only available 
> >>>>>>> when
> >>>>>>> you get through?)
> >>>>>>>
> >>>>>>> "MowGreen" wrote:
> >>>>>>>
> >>>>>>>
> >>>>>>>> From that list of updates the only I can see causing the
> >>>>>>>> communication
> >>>>>>>> issue is KB970430.
> >>>>>>>>
> >>>>>>>> What is the installed security software (antivirus/security suite,
> >>>>>>>> popup and cookie blocker) and are any 3rd party toolbars installed
> >>>>>>>> (Google, etc)
> >>>>>>>> ?
> >>>>>>>>
> >>>>>>>> Suggest you delete IE's Temporary Internet Files and flush all
> >>>>>>>> Cookies.
> >>>>>>>> Then see if the system can search for updates at Windows Update.
> >>>>>>>> FWIW, there's another thread with the same error code, 0x80090008, 
> >>>>>>>> on
> >>>>>>>> this newsgroup. It's not a common error, that I do know.
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> MowGreen
> >>>>>>>> ===============
> >>>>>>>>  *-343-*  FDNY
> >>>>>>>> Never Forgotten
> >>>>>>>> ===============
> >>>>>>>>
> >>>>>>>> banthecheck.com
> >>>>>>>> "Security updates should *never* have *non-security content*
> >>>>>>>> prechecked"
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> WheelsinMotion wrote:
> >>>>>>>>
> >>>>>>>>
> >>>>>>>>> I have checked that I am on GMT London and resync. the time and 
> >>>>>>>>> that
> >>>>>>>>> is ok
> >>>>>>>>>
> >>>>>>>>> I notice there is another 0x8009008 problem reported on the on
> >>>>>>>>> 12/31/2009
> >>>>>>>>>
> >>>>>>>>> This only seems to of happened after the updates I had on the
> >>>>>>>>> 12/09/2009 KB970430
> >>>>>>>>> KB974318
> >>>>>>>>> KB976325
> >>>>>>>>> KB973904
> >>>>>>>>> KB976416
> >>>>>>>>> KB974392
> >>>>>>>>> KB971737
> >>>>>>>>> KB890830
> >>>>>>>>>
> >>>>>>>>> "MowGreen" wrote:
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>
> >>>>>>>>>> 0x80090008 NTE_BAD_ALGID
> >>>>>>>>>> Invalid algorithm specified.
> >>>>>>>>>>
> >>>>>>>>>> 2009-12-30 11:00:17:625 1072 a00 PT WARNING: Cached cookie has
> >>>>>>>>>> expired or new PID is available
> >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: Send failed with 
> >>>>>>>>>> hr
> >>>>>>>>>> =
> >>>>>>>>>> 80090008.
> >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 Misc WARNING: SendRequest failed
> >>>>>>>>>> with hr = 80090008. Proxy List used: <(null)> Bypass List used :
> >>>>>>>>>> <(null)> Auth Schemes
> >>>>>>>>>> used : <>
> >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT   + Last proxy send request
> >>>>>>>>>> failed with hr = 0x80090008, HTTP status code = 0
> >>>>>>>>>> 2009-12-30 11:00:18:296 1072 a00 PT WARNING: GetCookie failure,
> >>>>>>>>>> error = 0x80090008, soap client error = 5, soap error code = 0,
> >>>>>>>>>> HTTP
> >>>>>>>>>> status code
> >>>>>>>>>> = 200
> >>>>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: PTError: 0x80090008
> >>>>>>>>>> 2009-12-30 11:00:18:312 1072 a00 PT WARNING: 
> >>>>>>>>>> GetCookie_WithRecovery
> >>>>>>>>>> failed :
> >>>>>>>>>> 0x80090008
> >>>>>>>>>> 2009-12-30 11:00:18:328 1072 a00 PT WARNING: RefreshCookie 
> >>>>>>>>>> failed:
> >>>>>>>>>> 0x80090008
> >>>>>>>>>> COMAPI FATAL: Unable to complete asynchronous search. 
> >>>>>>>>>> (hr=80090008)
> >>>>>>>>>>
> >>>>>>>>>> The Protocl Talker (PT) on your system can connect to the update
> >>>>>>>>>> server but can not communicate it's Cookie content, recover the
> >>>>>>>>>> Cookie content,
> >>>>>>>>>> nor refresh it. Thus the system can not do a search for updates.
> >>>>>>>>>>
> >>>>>>>>>> So, the question is ... is 3rd party software creating the Cookie
> >>>>>>>>>> issue or is it related to the TimeZone setting that the system is
> >>>>>>>>>> sending to the update server ?
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>> tz: -0000
> >>>>>>>>>>
> >>>>>>>>>> If your geographic region is not in the Greenwich Mean Time zone,
> >>>>>>>>>> then that's where the issue stems from.
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>> MowGreen
> >>>>>>>>>> ===============
> >>>>>>>>>> *-343-*  FDNY
> >>>>>>>>>> Never Forgotten
> >>>>>>>>>> ===============
> >>>>>>>>>>
> >>>>>>>>>> banthecheck.com
> >>>>>>>>>> "Security updates should *never* have *non-security content*
> >>>>>>>>>> prechecked"
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>> WheelsinMotion wrote:
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>>>> Hi
> >>>>>>>>>>>
> >>>>>>>>>>> There is no 3rd party fiewall
> >>>>>>>>>>> No wireless connection. connected directly into modem.
> >>>>>>>>>>>
> >>>>>>>>>>> last attempt to update via windows update log
> >>>>>>>>>>>
> >>>>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 Misc ===========  Logging
> >>>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
> >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Process: C:\Program
> >>>>>>>>>>> Files\Internet Explorer\IEXPLORE.EXE
> >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 Misc   = Module:
> >>>>>>>>>>> C:\WINDOWS\system32\wuapi.dll
> >>>>>>>>>>> 2009-12-30 10:59:02:531 216 1c4 COMAPI -----------  COMAPI:
> >>>>>>>>>>> IUpdateServiceManager::AddService  -----------
> >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - ServiceId =
> >>>>>>>>>>> {7971f918-a847-4430-9279-4a52d1efe18d}
> >>>>>>>>>>> 2009-12-30 10:59:02:546 216 1c4 COMAPI   - AuthorizationCabPath 
> >>>>>>>>>>> =
> >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
> >>>>>>>>>>> 2009-12-30 10:59:02:687 1072 3b8 Misc Validating signature for
> >>>>>>>>>>> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
> >>>>>>>>>>> 2009-12-30 10:59:03:593 1072 3b8 Misc Microsoft signed: Yes
> >>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc ===========  Logging
> >>>>>>>>>>> initialized (build: 7.4.7600.226, tz: -0000)  ===========
> >>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Process:
> >>>>>>>>>>> C:\WINDOWS\system32\wuauclt.exe
> >>>>>>>>>>> 2009-12-30 10:59:04:062 1492 4d4 Misc   = Module:
> >>>>>>>>>>> C:\WINDOWS\system32\wuaueng.dll
> >>>>>>>>>>> 2009-12-30 10:59:04:046 1492 4d4 DtaStor Update service
> >>>>>>>>>>> properties:
> >>>>>>>>>>> service registered with AU is
> >>>>>>>>>>> {7971F918-A847-4430-9279-4A52D1EFE18D}
> >>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - Added service, URL =
> >>>>>>>>>>> http://update.microsoft.com/microsoftupdate/
> >>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI -----------  COMAPI:
> >>>>>>>>>>> IUpdateServiceManager::RegisterServiceWithAU  -----------
> >>>>>>>>>>> 2009-12-30 10:59:04:125 216 1c4 COMAPI   - ServiceId =
0
Reply Utf 1/7/2010 8:03:01 PM

Thread history: 
http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/e245befbf2e7d97a

See...

Error message when you try to install updates by using the Windows Update or 
Microsoft Update Web site: "0x80004002":
http://support.microsoft.com/kb/956708

....but running a Reset would have done all of those Resolutions anyway.

You may be seeing the (continuing?) effects of a hijackware infection, my 
friend.

Is WinXP SP3 installed?

Have you ever done a Repair Install or a clean install of Windows?


WheelsinMotion wrote:
> Done
> still the same
>
> I did notice in the windowsupdate log
>
> 2010-01-06 23:19:32:625 1036 194 AU ###########  AU: Uninitializing
> Automatic Updates  ###########
> 2010-01-06 23:19:45:468 1688 dcc Misc ===========  Logging initialized
> (build: 7.4.7600.226, tz: -0000)  ===========
> 2010-01-06 23:19:45:468 1688 dcc Misc   = Process:
> C:\WINDOWS\system32\wuauclt.exe
> 2010-01-06 23:19:45:468 1688 dcc Misc   = Module:
> C:\WINDOWS\system32\wuaueng.dll
> 2010-01-06 23:19:45:453 1688 dcc Agent WARNING: Failed to backup the 
> service
> registration data, error 80070013
> 2010-01-06 23:19:45:468 1688 dcc DtaStor WARNING: Update Service: Failed 
> to
> repopulate the backup store
> 2010-01-06 23:19:45:750 1036 194 AU FATAL: Failed to get session from
> datastore, error = 0x80004002
> 2010-01-06 23:19:47:265 1036 194 Service *********
> 2010-01-06 23:19:47:265 1036 194 Service **  END  **  Service: Service 
> exit
> [Exit code = 0
>
>
>
> "PA Bear [MS MVP]" wrote:
>> Now try a Reset: http://support.microsoft.com/kb/971058
>>
>> WheelsinMotion wrote:
>>> I have uninstalled NIS2010 rebooted, Enabled the Windows Firewall and 
>>> then
>>> un the Norton Removal tool and have rebooted .
>>> and Yes the error is still 0x80090008
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run 
>>>> the
>>>> Norton Removal Tool & reboot again, does the behavior persist?
>>>>
>>>> WheelsinMotion wrote:
>>>>> I have
>>>>> 1) Disabled Norton Smart Firewall
>>>>>
>>>>> 2) Reinstated  the native Windows Firewall
>>>>> 3) used command prompt
>>>>> 4) used netsh winsock reset
>>>>> 5) request to restart
>>>>> 6)exit and then restarted
>>>>>
>>>>> 7) tried to use windows update and using the express button I receive
>>>>> the
>>>>> same error 0x80090008
>>>>>
>>>>> The NS2010 was installed on 24 Nov 2009 and I did not have any 
>>>>> problems
>>>>> before the last updates I received.
>>>>> This only seems to of happened after the updates I had on the 
>>>>> 12/09/2009
>>>>> KB970430
>>>>> KB974318
>>>>> KB976325
>>>>> KB973904
>>>>> KB976416
>>>>> KB974392
>>>>> KB971737
>>>>> KB890830
<snip> 

0
Reply PA 1/8/2010 8:46:06 AM

Used http://support.microsoft.com/kb/956708

still the same error 0x80090008n

If I have a Highjack then as I have run NIS2010, Malwarebytes, also 
SUPERAntiSpyware
it must be something special

Win XP SP3 is installed

and NO   I have never done a Repair Install or a clean install of Windows?



"PA Bear [MS MVP]" wrote:

> Thread history: 
> http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/e245befbf2e7d97a
> 
> See...
> 
> Error message when you try to install updates by using the Windows Update or 
> Microsoft Update Web site: "0x80004002":
> http://support.microsoft.com/kb/956708
> 
> ....but running a Reset would have done all of those Resolutions anyway.
> 
> You may be seeing the (continuing?) effects of a hijackware infection, my 
> friend.
> 
> Is WinXP SP3 installed?
> 
> Have you ever done a Repair Install or a clean install of Windows?
> 
> 
> WheelsinMotion wrote:
> > Done
> > still the same
> >
> > I did notice in the windowsupdate log
> >
> > 2010-01-06 23:19:32:625 1036 194 AU ###########  AU: Uninitializing
> > Automatic Updates  ###########
> > 2010-01-06 23:19:45:468 1688 dcc Misc ===========  Logging initialized
> > (build: 7.4.7600.226, tz: -0000)  ===========
> > 2010-01-06 23:19:45:468 1688 dcc Misc   = Process:
> > C:\WINDOWS\system32\wuauclt.exe
> > 2010-01-06 23:19:45:468 1688 dcc Misc   = Module:
> > C:\WINDOWS\system32\wuaueng.dll
> > 2010-01-06 23:19:45:453 1688 dcc Agent WARNING: Failed to backup the 
> > service
> > registration data, error 80070013
> > 2010-01-06 23:19:45:468 1688 dcc DtaStor WARNING: Update Service: Failed 
> > to
> > repopulate the backup store
> > 2010-01-06 23:19:45:750 1036 194 AU FATAL: Failed to get session from
> > datastore, error = 0x80004002
> > 2010-01-06 23:19:47:265 1036 194 Service *********
> > 2010-01-06 23:19:47:265 1036 194 Service **  END  **  Service: Service 
> > exit
> > [Exit code = 0
> >
> >
> >
> > "PA Bear [MS MVP]" wrote:
> >> Now try a Reset: http://support.microsoft.com/kb/971058
> >>
> >> WheelsinMotion wrote:
> >>> I have uninstalled NIS2010 rebooted, Enabled the Windows Firewall and 
> >>> then
> >>> un the Norton Removal tool and have rebooted .
> >>> and Yes the error is still 0x80090008
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run 
> >>>> the
> >>>> Norton Removal Tool & reboot again, does the behavior persist?
> >>>>
> >>>> WheelsinMotion wrote:
> >>>>> I have
> >>>>> 1) Disabled Norton Smart Firewall
> >>>>>
> >>>>> 2) Reinstated  the native Windows Firewall
> >>>>> 3) used command prompt
> >>>>> 4) used netsh winsock reset
> >>>>> 5) request to restart
> >>>>> 6)exit and then restarted
> >>>>>
> >>>>> 7) tried to use windows update and using the express button I receive
> >>>>> the
> >>>>> same error 0x80090008
> >>>>>
> >>>>> The NS2010 was installed on 24 Nov 2009 and I did not have any 
> >>>>> problems
> >>>>> before the last updates I received.
> >>>>> This only seems to of happened after the updates I had on the 
> >>>>> 12/09/2009
> >>>>> KB970430
> >>>>> KB974318
> >>>>> KB976325
> >>>>> KB973904
> >>>>> KB976416
> >>>>> KB974392
> >>>>> KB971737
> >>>>> KB890830
> <snip> 
> 
> .
> 
0
Reply Utf 1/8/2010 10:09:01 AM

NB: If you had no anti-virus application installed or the subscription had 
expired *when the machine first got infected* and/or your subscription has 
since expired and/or the machine's not been kept fully-patched at Windows 
Update, don't waste your time with any of the below: Format & reinstall 
Windows.  A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in 
dealing with malware infections such as viruses, spyware (including unwanted 
software), and adware.
https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

Also available via...

Consumer Security Support home page
https://consumersecuritysupport.microsoft.com/

Otherwise...

1. See if you can download/run the MSRT manually: 
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan!  You may need to download the 
MSRT on a non-infected machine, then transfer MRT.EXE to the infected 
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!) 
in Safe Mode with Networking, if need be: 
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7=> Run this scan instead: 
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Now run a thorough check for hijackware, including posting requested logs 
in an appropriate forum, not here.

Checking for/Help with Hijackware:
• http://mvps.org/winhelp2002/unwanted.htm
• http://inetexplorer.mvps.org/tshoot.html
• http://www.mvps.org/sramesh2k/Malware_Defence.htm
• http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Chances are you will need to seek expert assistance in 
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, 
http://www.spywarewarrior.com/viewforum.php?f=5, 
http://www.dslreports.com/forum/cleanup, 
http://www.bluetack.co.uk/forums/index.php, 
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting 
this isn't your cup of tea - take the machine to a local, reputable and 
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.


WheelsinMotion wrote:
> Used http://support.microsoft.com/kb/956708
>
> still the same error 0x80090008n
>
> If I have a Highjack then as I have run NIS2010, Malwarebytes, also
> SUPERAntiSpyware
> it must be something special
>
> Win XP SP3 is installed
>
> and NO   I have never done a Repair Install or a clean install of Windows?
>
>
>
> "PA Bear [MS MVP]" wrote:
>
>> Thread history:
>> http://groups.google.com/group/microsoft.public.windowsupdate/browse_frm/thread/e245befbf2e7d97a
>>
>> See...
>>
>> Error message when you try to install updates by using the Windows Update
>> or Microsoft Update Web site: "0x80004002":
>> http://support.microsoft.com/kb/956708
>>
>> ....but running a Reset would have done all of those Resolutions anyway.
>>
>> You may be seeing the (continuing?) effects of a hijackware infection, my
>> friend.
>>
>> Is WinXP SP3 installed?
>>
>> Have you ever done a Repair Install or a clean install of Windows?
>>
>>
>> WheelsinMotion wrote:
>>> Done
>>> still the same
>>>
>>> I did notice in the windowsupdate log
>>>
>>> 2010-01-06 23:19:32:625 1036 194 AU ###########  AU: Uninitializing
>>> Automatic Updates  ###########
>>> 2010-01-06 23:19:45:468 1688 dcc Misc ===========  Logging initialized
>>> (build: 7.4.7600.226, tz: -0000)  ===========
>>> 2010-01-06 23:19:45:468 1688 dcc Misc   = Process:
>>> C:\WINDOWS\system32\wuauclt.exe
>>> 2010-01-06 23:19:45:468 1688 dcc Misc   = Module:
>>> C:\WINDOWS\system32\wuaueng.dll
>>> 2010-01-06 23:19:45:453 1688 dcc Agent WARNING: Failed to backup the
>>> service
>>> registration data, error 80070013
>>> 2010-01-06 23:19:45:468 1688 dcc DtaStor WARNING: Update Service: Failed
>>> to
>>> repopulate the backup store
>>> 2010-01-06 23:19:45:750 1036 194 AU FATAL: Failed to get session from
>>> datastore, error = 0x80004002
>>> 2010-01-06 23:19:47:265 1036 194 Service *********
>>> 2010-01-06 23:19:47:265 1036 194 Service **  END  **  Service: Service
>>> exit
>>> [Exit code = 0
>>>
>>>
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Now try a Reset: http://support.microsoft.com/kb/971058
>>>>
>>>> WheelsinMotion wrote:
>>>>> I have uninstalled NIS2010 rebooted, Enabled the Windows Firewall and
>>>>> then
>>>>> un the Norton Removal tool and have rebooted .
>>>>> and Yes the error is still 0x80090008
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> If you uninstall NIS 2010 & reboot, enable the Windows Firewalll, run
>>>>>> the
>>>>>> Norton Removal Tool & reboot again, does the behavior persist?
>>>>>>
>>>>>> WheelsinMotion wrote:
>>>>>>> I have
>>>>>>> 1) Disabled Norton Smart Firewall
>>>>>>>
>>>>>>> 2) Reinstated  the native Windows Firewall
>>>>>>> 3) used command prompt
>>>>>>> 4) used netsh winsock reset
>>>>>>> 5) request to restart
>>>>>>> 6)exit and then restarted
>>>>>>>
>>>>>>> 7) tried to use windows update and using the express button I 
>>>>>>> receive
>>>>>>> the
>>>>>>> same error 0x80090008
>>>>>>>
>>>>>>> The NS2010 was installed on 24 Nov 2009 and I did not have any
>>>>>>> problems
>>>>>>> before the last updates I received.
>>>>>>> This only seems to of happened after the updates I had on the
>>>>>>> 12/09/2009
>>>>>>> KB970430
>>>>>>> KB974318
>>>>>>> KB976325
>>>>>>> KB973904
>>>>>>> KB976416
>>>>>>> KB974392
>>>>>>> KB971737
>>>>>>> KB890830
>> <snip>
>>
>> . 

0
Reply PA 1/8/2010 10:10:08 PM

I had the same error and I couln't figure out which of the last Update was 
responsible.
I tried different ways to fix Window Update (fix-it, ).
I checked with regmon the <access denied> key without success 
Restore to 8/12/2009 temporarly maked WU working. But I still had the same 
problem after updates are installed.

Finally, i came with the solution (the one I wanted to avoid). The following 
procedure assume that once you installed Service Pack 3 on your system 
(coming from SP1 or SP2). 
1. Get a copy of Service Pack 3 from microsoft 
(http://www.microsoft.com/downloads/details.aspx?familyid=2FCDE6CE-B5FB-4488-8C50-FE22559D164E&displaylang=en )
To unistall SP3 may cause instability of your system
2. Secure your work station (disconnect network)
3. Uninstall XP service Pack 3
4. Uninstall kb976098 (Time zone Update) it may cause conflict in next update
5. reinstall service Pack 3 from CD
6. reinstall Iexplore (7 or 8) (uninstalling is impossible you have to 
overwrite the existing install)
7. Connect your network
8. Launch Window Update
9. Update your system (36 updates for me)

BE CAREFUL: Uninstalling Service Pack 3 may cause instability to your system 
and also to the Apps your installed after SP3. Probably you will  need to 
reinstall some of them. I had nothing to reinstall after this procedure, 
Everything seems to work as normal.

Still can't understand why if works but now it works

Good luck  
  

"WheelsinMotion" wrote:

> I receive the Error number: 0x80090008 when trying a manual windows update 
> with the message
> The website has encountered a problem and cannot display the page you are 
> trying to view.
> 
> I have checked my event viewer and the following Windows Update Agent Error 
> Event ID 16 and have received this message since the 9/12/2009. 
> The last time windows update worked was on the 09/12/2009
0
Reply Utf 1/16/2010 11:48:01 PM

What are you smoking, kid?

Frederic wrote:
> I had the same error and I couln't figure out which of the last Update was
> responsible.
> I tried different ways to fix Window Update (fix-it, ).
> I checked with regmon the <access denied> key without success
> Restore to 8/12/2009 temporarly maked WU working. But I still had the same
> problem after updates are installed.
>
> Finally, i came with the solution (the one I wanted to avoid). The 
> following
> procedure assume that once you installed Service Pack 3 on your system
> (coming from SP1 or SP2).
> 1. Get a copy of Service Pack 3 from microsoft
> (http://www.microsoft.com/downloads/details.aspx?familyid=2FCDE6CE-B5FB-4488-8C50-FE22559D164E&displaylang=en
> ) To unistall SP3 may cause instability of your system
> 2. Secure your work station (disconnect network)
> 3. Uninstall XP service Pack 3
> 4. Uninstall kb976098 (Time zone Update) it may cause conflict in next
> update
> 5. reinstall service Pack 3 from CD
> 6. reinstall Iexplore (7 or 8) (uninstalling is impossible you have to
> overwrite the existing install)
> 7. Connect your network
> 8. Launch Window Update
> 9. Update your system (36 updates for me)
>
> BE CAREFUL: Uninstalling Service Pack 3 may cause instability to your 
> system
> and also to the Apps your installed after SP3. Probably you will  need to
> reinstall some of them. I had nothing to reinstall after this procedure,
> Everything seems to work as normal.
>
> Still can't understand why if works but now it works
>
> Good luck
>
>
> "WheelsinMotion" wrote:
>
>> I receive the Error number: 0x80090008 when trying a manual windows 
>> update
>> with the message
>> The website has encountered a problem and cannot display the page you are
>> trying to view.
>>
>> I have checked my event viewer and the following Windows Update Agent 
>> Error
>> Event ID 16 and have received this message since the 9/12/2009.
>> The last time windows update worked was on the 09/12/2009 

0
Reply PA 1/17/2010 5:51:08 AM

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