When I try to install a service pack update that Windows tells me is needed, 
the update repeatedly does not install. Instead I get a message that the 
install failed due to error code 8007371B. I've searched for that error code 
to find a way around it and I get nothing. I need help with this.
Thanks
-- 
Tim Schaffner

Windows version?  Which Service Pack?

timschaff wrote:
> When I try to install a service pack update that Windows tells me is 
> needed,
> the update repeatedly does not install. Instead I get a message that the
> install failed due to error code 8007371B. I've searched for that error 
> code
> to find a way around it and I get nothing. I need help with this.
> Thanks 

Hello Tim,

Code  
0x8007371B

Error  
  ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE

Description  
  One or more required members of the transaction are not present.

Try :
  Description of the System Update Readiness Tool for Windows Vista
<http://support.microsoft.com/kb/947821> 

These error might be caused by a system irregularity that the System Update 
Readiness Tool might be able to resolve. However, the tool might be unable to 
fix all instances in which these errors occur. 
  
Hope this helps, if not wait for more responses, please. 
-=-

"timschaff" wrote:

> When I try to install a service pack update that Windows tells me is needed, 
> the update repeatedly does not install. Instead I get a message that the 
> install failed due to error code 8007371B. I've searched for that error code 
> to find a way around it and I get nothing. I need help with this.
> Thanks
> -- 
> Tim Schaffner

timschaff wrote:
> When I try to install a service pack update that Windows tells me
> is needed, the update repeatedly does not install. Instead I get a
> message that the install failed due to error code 8007371B. I've
> searched for that error code to find a way around it and I get
> nothing. I need help with this.

Which updates (listed by KB######)?
What Operating System?
What Service Pack level is your Operating System?
What architecture is your Operating System (32-bit or 64-bit?)
What antivirus software do you utilize?
What firewall software do you utilize?
What antispyware software do you utilize?
What is your backup plan like (backups of your important data to external
media)?
What have you tried in order to resolve your issue so far?

-- 
Shenan Stanley
     MS-MVP
-- 
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html