We are using XPSP3 and have installed WMP11 via a silent install. However for 
the users with mandatory profiles it fails to run just giving a message to 
Log off, Log back on and then start media player. This does not work however. 
The only fix I have found so far is to re-install then it works for the first 
user to log on. However this is too slow a solution

What's the exact text of the message?

What does "mandatory" mean?

It sounds to me that the installation required a reboot.  In XP, that 
requires the admin to log on in order to finish the install (since admin 
credentials are needed).

-- 
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Mark" <Mark@discussions.microsoft.com> wrote in message 
news:470A3064-2464-4804-9735-95E75A972CAE@microsoft.com...
> We are using XPSP3 and have installed WMP11 via a silent install. However 
> for
> the users with mandatory profiles it fails to run just giving a message to
> Log off, Log back on and then start media player. This does not work 
> however.
> The only fix I have found so far is to re-install then it works for the 
> first
> user to log on. However this is too slow a solution 

"zachd [MSFT]" wrote:

> 
> What's the exact text of the message?

An alert box saying
Log off, Log back on and then start media player

> 
> What does "mandatory" mean?

ntuser.man


I am trying to deploy it across a school. Manual install is not an option. 

> 
> It sounds to me that the installation required a reboot.  In XP, that 
> requires the admin to log on in order to finish the install (since admin 
> credentials are needed).
> 
> -- 
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Mark" <Mark@discussions.microsoft.com> wrote in message 
> news:470A3064-2464-4804-9735-95E75A972CAE@microsoft.com...
> > We are using XPSP3 and have installed WMP11 via a silent install. However 
> > for
> > the users with mandatory profiles it fails to run just giving a message to
> > Log off, Log back on and then start media player. This does not work 
> > however.
> > The only fix I have found so far is to re-install then it works for the 
> > first
> > user to log on. However this is too slow a solution 
> 
> 
> .
> 

On Tue, 19 Jan 2010 08:21:02 -0800, Mark
<Mark@discussions.microsoft.com> wrote:

>We are using XPSP3 and have installed WMP11 via a silent install. However for 
>the users with mandatory profiles it fails to run just giving a message to 
>Log off, Log back on and then start media player. This does not work however. 
>The only fix I have found so far is to re-install then it works for the first 
>user to log on. However this is too slow a solution

It sounds like you may be setting the standard installer up to run on
first boot (I imagine)

Are you aware there's a customisable EDP (enterprise deployment pack)
available for WMP9 and 10 deployments, which creates a specific MSI ?

http://www.microsoft.com/windows/windowsmedia/forpros/enterprise/deploypackfaq.aspx

I've not tried that but I imagine it's designed to be flexible enough
to meet your needs... ZachD previously mentioned that it can be
rearranged to deploy the WMP11 installer instead of WMP10.

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2010
http://mvp.support.microsoft.com/mvpfaqs

Actually, I took the time to update the v10 EDP for v11, but there's no 
"release" available for it so you have to actually contact MS support to get 
it. =\

-- 
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Neil Smith [MVP Digital Media]" <neil@nospam.com> wrote in message 
news:94ohl59mlc8ktudo0k0g2rpd0o2mnpf5mr@4ax.com...
> On Tue, 19 Jan 2010 08:21:02 -0800, Mark
> <Mark@discussions.microsoft.com> wrote:
>
>>We are using XPSP3 and have installed WMP11 via a silent install. However 
>>for
>>the users with mandatory profiles it fails to run just giving a message to
>>Log off, Log back on and then start media player. This does not work 
>>however.
>>The only fix I have found so far is to re-install then it works for the 
>>first
>>user to log on. However this is too slow a solution
>
> It sounds like you may be setting the standard installer up to run on
> first boot (I imagine)
>
> Are you aware there's a customisable EDP (enterprise deployment pack)
> available for WMP9 and 10 deployments, which creates a specific MSI ?
>
> http://www.microsoft.com/windows/windowsmedia/forpros/enterprise/deploypackfaq.aspx
>
> I've not tried that but I imagine it's designed to be flexible enough
> to meet your needs... ZachD previously mentioned that it can be
> rearranged to deploy the WMP11 installer instead of WMP10.
>
> HTH
> Cheers - Neil
> ------------------------------------------------
> Digital Media MVP : 2004-2010
> http://mvp.support.microsoft.com/mvpfaqs 

"Mark" <Mark@discussions.microsoft.com> wrote in message 
news:C4593B28-502C-4C9B-B2D3-DF2387E08338@microsoft.com...
> "zachd [MSFT]" wrote:
>> What's the exact text of the message?
> An alert box saying
> Log off, Log back on and then start media player

lol - no, it doesn't: there's no message in the player that says that exact 
text.  =)

I asked for "exact" text because there's a variety of potential error 
messages that have similar causes with similar text, but the precision of 
the exact error indicates exactly what they mean.

But luckily I *think* know what you're talking about based upon that 
*similar* text.

>>
>> What does "mandatory" mean?

> ntuser.man

> I am trying to deploy it across a school. Manual install is not an option.

>> It sounds to me that the installation required a reboot.  In XP, that
>> requires the admin to log on in order to finish the install (since admin
>> credentials are needed).

I think you're seeing a similar net effect, actually.  Because the other 
profile either is a) logged in at the time of install or b) not being logged 
on through normal Windows log-in procedures, you're skipping ActiveSetup 
registration which does the initial user-based configuration post-upgrade.

Is the user still logged in at the time, or ... ?
If you forced a user profile logout, this should work properly.

There's some hacky ways to achieve the same net effect, but I wouldn't 
recommend them.  At a minimum you'd want/need to run the ActiveSetup stub, 
but doing that without actually doing the profile logout/login is 
unsupported.

-- 
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.


>> -- 
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no 
>> rights.
>> --
>> "Mark" <Mark@discussions.microsoft.com> wrote in message
>> news:470A3064-2464-4804-9735-95E75A972CAE@microsoft.com...
>> > We are using XPSP3 and have installed WMP11 via a silent install. 
>> > However
>> > for
>> > the users with mandatory profiles it fails to run just giving a message 
>> > to
>> > Log off, Log back on and then start media player. This does not work
>> > however.
>> > The only fix I have found so far is to re-install then it works for the
>> > first
>> > user to log on. However this is too slow a solution
>>
>>
>> .
>> 

On Thu, 21 Jan 2010 16:50:05 -0800, "zachd [MSFT]"
<zachd@nomailplz.online.microsoft.com> wrote:

>
>Actually, I took the time to update the v10 EDP for v11, but there's no 
>"release" available for it so you have to actually contact MS support to get 
>it. =\
>

Cool, OK cheers. However presumably they'd want $50 or whatever it is
to answer the user in the first place, and that would be before the
user was aware there was an updated EDP <g>

Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2010
http://mvp.support.microsoft.com/mvpfaqs

As zachd seems to imply, WMP sets up in two phases. So even if you silently 
deployed it, it requires users to log in, launch it to register other 
settings.

You could make your profile mandatory after the second phase of WMP 
deployment so those settings would be written to the registry definitely.

You could use GP preference , a custom made ADM file applied under local GP, 
use zachd WMPEDP.