Can receive but can't send emails on Windows Mail - microsoft.public.windows.vista.mail

An unknown error has occurred. Subject 'good site for random camping sales', Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: SMTP, Server Response: '421 Cannot connect to SMTP server 202.180.66.218 (202.180.66.218:25), connect error 10060', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67 This is the error message I get when I try to send emails. Up until a couple of days ago I have been able so send emails fine but now it has stopped working. Any idea of how I can fix this and send emails again? Cheers

This may have been a temporary server malfunction. I had no trouble connecting to that server on port 25. Try again. --=20 Gary VanderMolen, Microsoft MVP (Mail) Microsoft MVP program: http://mvp.support.microsoft.com "NZAV Chik" <NZAV Chik@discussions.microsoft.com> wrote in message = news:75541BA5-46B3-4901-8D05-025BA1305E37@microsoft.com... > An unknown error has occurred. Subject 'good site for random camping = sales',=20 > Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: SMTP, = Server=20 > Response: '421 Cannot connect to SMTP server 202.180.66.218=20 > (202.180.66.218:25), connect error 10060', Port: 25, Secure(SSL): No, = Server=20 > Error: 421, Error Number: 0x800CCC67 >=20 > This is the error message I get when I try to send emails. Up until a = couple=20 > of days ago I have been able so send emails fine but now it has = stopped=20 > working. Any idea of how I can fix this and send emails again? >=20 > Cheers

Tried that even ran a scan test on computer, and restarted, still unable to send, anyo other ideas? "Gary VanderMolen [MVP]" wrote: > This may have been a temporary server malfunction. I had no trouble > connecting to that server on port 25. Try again. > > -- > Gary VanderMolen, Microsoft MVP (Mail) > Microsoft MVP program: http://mvp.support.microsoft.com > > > "NZAV Chik" <NZAV Chik@discussions.microsoft.com> wrote in message news:75541BA5-46B3-4901-8D05-025BA1305E37@microsoft.com... > > An unknown error has occurred. Subject 'good site for random camping sales', > > Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: SMTP, Server > > Response: '421 Cannot connect to SMTP server 202.180.66.218 > > (202.180.66.218:25), connect error 10060', Port: 25, Secure(SSL): No, Server > > Error: 421, Error Number: 0x800CCC67 > > > > This is the error message I get when I try to send emails. Up until a couple > > of days ago I have been able so send emails fine but now it has stopped > > working. Any idea of how I can fix this and send emails again? > > > > Cheers > . >

My wife and I each have the same problem (on separate laptops) which started yesterday 25th March - we are running Vista Business. Grateful for any hints/tips what to do. "MG" wrote: > Tried that even ran a scan test on computer, and restarted, still unable to > send, anyo other ideas? > > "Gary VanderMolen [MVP]" wrote: > > > This may have been a temporary server malfunction. I had no trouble > > connecting to that server on port 25. Try again. > > > > -- > > Gary VanderMolen, Microsoft MVP (Mail) > > Microsoft MVP program: http://mvp.support.microsoft.com > > > > > > "NZAV Chik" <NZAV Chik@discussions.microsoft.com> wrote in message news:75541BA5-46B3-4901-8D05-025BA1305E37@microsoft.com... > > > An unknown error has occurred. Subject 'good site for random camping sales', > > > Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: SMTP, Server > > > Response: '421 Cannot connect to SMTP server 202.180.66.218 > > > (202.180.66.218:25), connect error 10060', Port: 25, Secure(SSL): No, Server > > > Error: 421, Error Number: 0x800CCC67 > > > > > > This is the error message I get when I try to send emails. Up until a couple > > > of days ago I have been able so send emails fine but now it has stopped > > > working. Any idea of how I can fix this and send emails again? > > > > > > Cheers > > . > >

Forgot to post the error message I got (in case it helps): The connection to the server has failed. Subject 'Test', Account: 'mail.crystone.net', Server: 'mail.crystone.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E "IMB" wrote: > My wife and I each have the same problem (on separate laptops) which started > yesterday 25th March - we are running Vista Business. Grateful for any > hints/tips what to do. > > "MG" wrote: > > > Tried that even ran a scan test on computer, and restarted, still unable to > > send, anyo other ideas? > > > > "Gary VanderMolen [MVP]" wrote: > > > > > This may have been a temporary server malfunction. I had no trouble > > > connecting to that server on port 25. Try again. > > > > > > -- > > > Gary VanderMolen, Microsoft MVP (Mail) > > > Microsoft MVP program: http://mvp.support.microsoft.com > > > > > > > > > "NZAV Chik" <NZAV Chik@discussions.microsoft.com> wrote in message news:75541BA5-46B3-4901-8D05-025BA1305E37@microsoft.com... > > > > An unknown error has occurred. Subject 'good site for random camping sales', > > > > Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: SMTP, Server > > > > Response: '421 Cannot connect to SMTP server 202.180.66.218 > > > > (202.180.66.218:25), connect error 10060', Port: 25, Secure(SSL): No, Server > > > > Error: 421, Error Number: 0x800CCC67 > > > > > > > > This is the error message I get when I try to send emails. Up until a couple > > > > of days ago I have been able so send emails fine but now it has stopped > > > > working. Any idea of how I can fix this and send emails again? > > > > > > > > Cheers > > > . > > >

Are you the same individual I responded to, "NZAV Chik"? If not, then nothing in my recommendations to her would apply to you. --=20 Gary VanderMolen, Microsoft MVP (Mail) Microsoft MVP program: http://mvp.support.microsoft.com "MG" <MG@discussions.microsoft.com> wrote in message = news:7A72F2F9-F89A-4BC8-94F0-6AA768C0C88F@microsoft.com... > Tried that even ran a scan test on computer, and restarted, still = unable to=20 > send, anyo other ideas?=20 >=20 > "Gary VanderMolen [MVP]" wrote: >=20 >> This may have been a temporary server malfunction. I had no trouble >> connecting to that server on port 25. Try again. >>=20 >> --=20 >> Gary VanderMolen, Microsoft MVP (Mail) >> Microsoft MVP program: http://mvp.support.microsoft.com >>=20 >>=20 >> "NZAV Chik" <NZAV Chik@discussions.microsoft.com> wrote in message = news:75541BA5-46B3-4901-8D05-025BA1305E37@microsoft.com... >> > An unknown error has occurred. Subject 'good site for random = camping sales',=20 >> > Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: SMTP, = Server=20 >> > Response: '421 Cannot connect to SMTP server 202.180.66.218=20 >> > (202.180.66.218:25), connect error 10060', Port: 25, Secure(SSL): = No, Server=20 >> > Error: 421, Error Number: 0x800CCC67 >> >=20 >> > This is the error message I get when I try to send emails. Up until = a couple=20 >> > of days ago I have been able so send emails fine but now it has = stopped=20 >> > working. Any idea of how I can fix this and send emails again? >> >=20 >> > Cheers >> . >>

Was crystone.net providing your Internet connection when you got that error? If not, who was? Looks like you are running into a port 25 block. As a general rule, the=20 owner of the SMTP server you are using must be the same as the entity providing your Internet connection at that moment. For more on this = issue see http://www.postcastserver.com/help/Port_25_Blocking.aspx Let us know the circumstances, and then we can provide some workarounds for you. =20 --=20 Gary VanderMolen, Microsoft MVP (Mail) Microsoft MVP program: http://mvp.support.microsoft.com "IMB" <IMB@discussions.microsoft.com> wrote in message = news:1450A7F0-AE51-4710-8E4E-7C32F12E4727@microsoft.com... > Forgot to post the error message I got (in case it helps): >=20 > The connection to the server has failed. Subject 'Test', Account:=20 > 'mail.crystone.net', Server: 'mail.crystone.net', Protocol: SMTP, = Port: 25,=20 > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E > "IMB" wrote: >=20 >> My wife and I each have the same problem (on separate laptops) which = started=20 >> yesterday 25th March - we are running Vista Business. Grateful for = any=20 >> hints/tips what to do. >>=20 >> "MG" wrote: >>=20 >> > Tried that even ran a scan test on computer, and restarted, still = unable to=20 >> > send, anyo other ideas?=20 >> >=20 >> > "Gary VanderMolen [MVP]" wrote: >> >=20 >> > > This may have been a temporary server malfunction. I had no = trouble >> > > connecting to that server on port 25. Try again. >> > >=20 >> > > --=20 >> > > Gary VanderMolen, Microsoft MVP (Mail) >> > > Microsoft MVP program: http://mvp.support.microsoft.com >> > >=20 >> > >=20 >> > > "NZAV Chik" <NZAV Chik@discussions.microsoft.com> wrote in = message news:75541BA5-46B3-4901-8D05-025BA1305E37@microsoft.com... >> > > > An unknown error has occurred. Subject 'good site for random = camping sales',=20 >> > > > Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: = SMTP, Server=20 >> > > > Response: '421 Cannot connect to SMTP server 202.180.66.218=20 >> > > > (202.180.66.218:25), connect error 10060', Port: 25, = Secure(SSL): No, Server=20 >> > > > Error: 421, Error Number: 0x800CCC67 >> > > >=20 >> > > > This is the error message I get when I try to send emails. Up = until a couple=20 >> > > > of days ago I have been able so send emails fine but now it has = stopped=20 >> > > > working. Any idea of how I can fix this and send emails again? >> > > >=20 >> > > > Cheers >> > > . >> > >=20 >

Thanks for the tips and link - I dug around a little after reading this and saw buried on their website that Crystone is now advising customers to send mail via their ISP's server (in our case another company). By changing the port settings in line with the ISP's recommendations we cracked the problem. Thanks again for pointing us in the right direction. "Gary VanderMolen [MVP]" wrote: > Was crystone.net providing your Internet connection when you got > that error? If not, who was? > > Looks like you are running into a port 25 block. As a general rule, the > owner of the SMTP server you are using must be the same as the entity > providing your Internet connection at that moment. For more on this issue > see http://www.postcastserver.com/help/Port_25_Blocking.aspx > > Let us know the circumstances, and then we can provide some > workarounds for you. > > -- > Gary VanderMolen, Microsoft MVP (Mail) > Microsoft MVP program: http://mvp.support.microsoft.com > > > "IMB" <IMB@discussions.microsoft.com> wrote in message news:1450A7F0-AE51-4710-8E4E-7C32F12E4727@microsoft.com... > > Forgot to post the error message I got (in case it helps): > > > > The connection to the server has failed. Subject 'Test', Account: > > 'mail.crystone.net', Server: 'mail.crystone.net', Protocol: SMTP, Port: 25, > > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E > > "IMB" wrote: > > > >> My wife and I each have the same problem (on separate laptops) which started > >> yesterday 25th March - we are running Vista Business. Grateful for any > >> hints/tips what to do. > >> > >> "MG" wrote: > >> > >> > Tried that even ran a scan test on computer, and restarted, still unable to > >> > send, anyo other ideas? > >> > > >> > "Gary VanderMolen [MVP]" wrote: > >> > > >> > > This may have been a temporary server malfunction. I had no trouble > >> > > connecting to that server on port 25. Try again. > >> > > > >> > > -- > >> > > Gary VanderMolen, Microsoft MVP (Mail) > >> > > Microsoft MVP program: http://mvp.support.microsoft.com > >> > > > >> > > > >> > > "NZAV Chik" <NZAV Chik@discussions.microsoft.com> wrote in message news:75541BA5-46B3-4901-8D05-025BA1305E37@microsoft.com... > >> > > > An unknown error has occurred. Subject 'good site for random camping sales', > >> > > > Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: SMTP, Server > >> > > > Response: '421 Cannot connect to SMTP server 202.180.66.218 > >> > > > (202.180.66.218:25), connect error 10060', Port: 25, Secure(SSL): No, Server > >> > > > Error: 421, Error Number: 0x800CCC67 > >> > > > > >> > > > This is the error message I get when I try to send emails. Up until a couple > >> > > > of days ago I have been able so send emails fine but now it has stopped > >> > > > working. Any idea of how I can fix this and send emails again? > >> > > > > >> > > > Cheers > >> > > . > >> > > > > > . >

Yes, that's what I would have recommended, switching to your ISP's SMTP server. Glad you got it working. --=20 Gary VanderMolen, Microsoft MVP (Mail) Microsoft MVP program: http://mvp.support.microsoft.com "IMB" <IMB@discussions.microsoft.com> wrote in message = news:0A6792B2-F7C1-4F01-815A-091EC8FAECCF@microsoft.com... > Thanks for the tips and link - I dug around a little after reading = this and=20 > saw buried on their website that Crystone is now advising customers to = send=20 > mail via their ISP's server (in our case another company). By changing = the=20 > port settings in line with the ISP's recommendations we cracked the = problem.=20 > Thanks again for pointing us in the right direction. >=20 > "Gary VanderMolen [MVP]" wrote: >=20 >> Was crystone.net providing your Internet connection when you got >> that error? If not, who was? >>=20 >> Looks like you are running into a port 25 block. As a general rule, = the=20 >> owner of the SMTP server you are using must be the same as the entity >> providing your Internet connection at that moment. For more on this = issue >> see http://www.postcastserver.com/help/Port_25_Blocking.aspx >>=20 >> Let us know the circumstances, and then we can provide some >> workarounds for you. >> =20 >> --=20 >> Gary VanderMolen, Microsoft MVP (Mail) >> Microsoft MVP program: http://mvp.support.microsoft.com >>=20 >>=20 >> "IMB" <IMB@discussions.microsoft.com> wrote in message = news:1450A7F0-AE51-4710-8E4E-7C32F12E4727@microsoft.com... >> > Forgot to post the error message I got (in case it helps): >> >=20 >> > The connection to the server has failed. Subject 'Test', Account:=20 >> > 'mail.crystone.net', Server: 'mail.crystone.net', Protocol: SMTP, = Port: 25,=20 >> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E >> > "IMB" wrote: >> >=20 >> >> My wife and I each have the same problem (on separate laptops) = which started=20 >> >> yesterday 25th March - we are running Vista Business. Grateful for = any=20 >> >> hints/tips what to do. >> >>=20 >> >> "MG" wrote: >> >>=20 >> >> > Tried that even ran a scan test on computer, and restarted, = still unable to=20 >> >> > send, anyo other ideas?=20 >> >> >=20 >> >> > "Gary VanderMolen [MVP]" wrote: >> >> >=20 >> >> > > This may have been a temporary server malfunction. I had no = trouble >> >> > > connecting to that server on port 25. Try again. >> >> > >=20 >> >> > > --=20 >> >> > > Gary VanderMolen, Microsoft MVP (Mail) >> >> > > Microsoft MVP program: http://mvp.support.microsoft.com >> >> > >=20 >> >> > >=20 >> >> > > "NZAV Chik" <NZAV Chik@discussions.microsoft.com> wrote in = message news:75541BA5-46B3-4901-8D05-025BA1305E37@microsoft.com... >> >> > > > An unknown error has occurred. Subject 'good site for random = camping sales',=20 >> >> > > > Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: = SMTP, Server=20 >> >> > > > Response: '421 Cannot connect to SMTP server 202.180.66.218=20 >> >> > > > (202.180.66.218:25), connect error 10060', Port: 25, = Secure(SSL): No, Server=20 >> >> > > > Error: 421, Error Number: 0x800CCC67 >> >> > > >=20 >> >> > > > This is the error message I get when I try to send emails. = Up until a couple=20 >> >> > > > of days ago I have been able so send emails fine but now it = has stopped=20 >> >> > > > working. Any idea of how I can fix this and send emails = again? >> >> > > >=20 >> >> > > > Cheers >> >> > > . >> >> > >=20 >> > >> . >>

Account: 'lumpsam', Server: 'pop.mail.yahoo.com', Protocol: POP3, Server Response: '-ERR popgate unknown command', Port: 995, Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18 My problem is the same one as this, can received incoming mail but when I hit send, i got the error shown in the above. The sent folder is empty and outbox folder has numerous emails that areready to be send and yet they just stayed even after I clicked send several times. Samson "NZAV Chik" wrote: > An unknown error has occurred. Subject 'good site for random camping sales', > Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: SMTP, Server > Response: '421 Cannot connect to SMTP server 202.180.66.218 > (202.180.66.218:25), connect error 10060', Port: 25, Secure(SSL): No, Server > Error: 421, Error Number: 0x800CCC67 > > This is the error message I get when I try to send emails. Up until a couple > of days ago I have been able so send emails fine but now it has stopped > working. Any idea of how I can fix this and send emails again? > > Cheers

The error message you included is a receive (POP3) error, not a send = error. To make that particular receive error go away: Go to Tools, Accounts, select that mail account, Properties, Servers. Make sure that "Log on using Secure Password Authentication" is not = enabled.=20 I suggest you move all the messages that are now in the Outbox folder to = the=20 Drafts folder, then send a simple test message to yourself. If you continue to get send errors, be sure to capture and post the = error message, making sure it includes the phrase "Protocol: SMTP". --=20 Gary VanderMolen, Microsoft MVP (Mail) Microsoft MVP program: http://mvp.support.microsoft.com "Lumpsam" <Lumpsam@discussions.microsoft.com> wrote in message = news:B337E186-0967-4A14-BE15-DF35E62B43CE@microsoft.com... > Account: 'lumpsam', Server: 'pop.mail.yahoo.com', Protocol: POP3, = Server=20 > Response: '-ERR popgate unknown command', Port: 995, Secure(SSL): Yes, = Server=20 > Error: 0x800CCC90, Error Number: 0x800CCC18 >=20 > My problem is the same one as this, can received incoming mail but = when I=20 > hit send, > i got the error shown in the above. The sent folder is empty and = outbox=20 > folder has numerous emails that areready to be send and yet they just = stayed=20 > even after I clicked send several times. >=20 > Samson >=20 > "NZAV Chik" wrote: >=20 >> An unknown error has occurred. Subject 'good site for random camping = sales',=20 >> Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: SMTP, = Server=20 >> Response: '421 Cannot connect to SMTP server 202.180.66.218=20 >> (202.180.66.218:25), connect error 10060', Port: 25, Secure(SSL): No, = Server=20 >> Error: 421, Error Number: 0x800CCC67 >>=20 >> This is the error message I get when I try to send emails. Up until a = couple=20 >> of days ago I have been able so send emails fine but now it has = stopped=20 >> working. Any idea of how I can fix this and send emails again? >>=20 >> Cheers

I tried connecting to that SMTP server on port 25, and it did not accept = the connection attempt. So, the problem is at the server end, not your end. Call Slingshot and complain to them. In the meantime you can use webmail for sending. --=20 Gary VanderMolen, Microsoft MVP (Mail) Microsoft MVP program: http://mvp.support.microsoft.com "NZAV Chik" <NZAV Chik@discussions.microsoft.com> wrote in message = news:75541BA5-46B3-4901-8D05-025BA1305E37@microsoft.com... > An unknown error has occurred. Subject 'good site for random camping = sales',=20 > Account: 'Rowena', Server: 'smtp.slingshot.co.nz', Protocol: SMTP, = Server=20 > Response: '421 Cannot connect to SMTP server 202.180.66.218=20 > (202.180.66.218:25), connect error 10060', Port: 25, Secure(SSL): No, = Server=20 > Error: 421, Error Number: 0x800CCC67 >=20 > This is the error message I get when I try to send emails. Up until a = couple=20 > of days ago I have been able so send emails fine but now it has = stopped=20 > working. Any idea of how I can fix this and send emails again? >=20 > Cheers

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7/28/2012 1:54:33 AM