Windows Live Messenger in Windows Vista - Invalid IP Address

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In the last few days, messenger hasn't been able to sign in because it says 
there is an invalid IP Address. I have completely uninstalled and reinstalled 
windows live messenger, and still it isn't able to sign in. I have switched 
between connecting using Dial-up and wireless modems (incase the IP problem 
may have been related to using Dial up) and the troubleshooter still states 
that there is an Invalid IP Address. What can I do to get Messenger working 
again?
0
Reply Utf 2/4/2010 1:19:01 PM

Greetings,

By "wireless modem", do you mean one of the 3G/cellular/WiMax dongles?

To be honest, I'm not entirely convinced this is the problem why you can't sign in, the 
troubleshooter is known for making issues out of problems that aren't really problems.  That 
said, it would interesting to known which error code you're seeing when you try to sign in. 
You can find this by clicking the "Show details" button in the "We can't sign you in.." 
window.

Finally, since this was working until just now, assuming your configuration has not knowingly 
changed, you could just try to use System Restore.  To do so, click Start, then All Programs, 
then Accessories, then System Tools and then System Restore.

-- 
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
--


"theshape13" <theshape13@discussions.microsoft.com> wrote in message 
news:24DCFDE7-A6BC-408E-97B2-6FE64CFF865E@microsoft.com...
> In the last few days, messenger hasn't been able to sign in because it says
> there is an invalid IP Address. I have completely uninstalled and reinstalled
> windows live messenger, and still it isn't able to sign in. I have switched
> between connecting using Dial-up and wireless modems (incase the IP problem
> may have been related to using Dial up) and the troubleshooter still states
> that there is an Invalid IP Address. What can I do to get Messenger working
> again? 


0
Reply Jonathan 2/5/2010 1:01:50 AM


I am experiencing the same problem.

I can use my messenger when connected via cable or wireless, but with my 
Telus 3G (Compass 597) then I can't sign in.  If I set messenger to sign in 
with Appear Offline then I'm ok and stay connected.  I can make contact with 
people can chat, but once I switch to online then I get kicked out.  It's not 
the installation or Windows 7 as otherwise (not the 3G) then it works without 
any problem.

Seems to be one of those problems in the grey zone where both say it's the 
other.  Any ideas would be helpful.  It would seem to be something about 
routing or the IPv4 or IPv6 issue maybe and how it gets handled by the 3G 
connection.

Troublshooter shows Invalid IP, but repair says it's fixed... only to show 
invalid again afterwards... a loop.

"Jonathan Kay [MVP]" wrote:

> Greetings,
> 
> By "wireless modem", do you mean one of the 3G/cellular/WiMax dongles?
> 
> To be honest, I'm not entirely convinced this is the problem why you can't sign in, the 
> troubleshooter is known for making issues out of problems that aren't really problems.  That 
> said, it would interesting to known which error code you're seeing when you try to sign in. 
> You can find this by clicking the "Show details" button in the "We can't sign you in.." 
> window.
> 
> Finally, since this was working until just now, assuming your configuration has not knowingly 
> changed, you could just try to use System Restore.  To do so, click Start, then All Programs, 
> then Accessories, then System Tools and then System Restore.
> 
> -- 
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
> --
> 
> 
> "theshape13" <theshape13@discussions.microsoft.com> wrote in message 
> news:24DCFDE7-A6BC-408E-97B2-6FE64CFF865E@microsoft.com...
> > In the last few days, messenger hasn't been able to sign in because it says
> > there is an invalid IP Address. I have completely uninstalled and reinstalled
> > windows live messenger, and still it isn't able to sign in. I have switched
> > between connecting using Dial-up and wireless modems (incase the IP problem
> > may have been related to using Dial up) and the troubleshooter still states
> > that there is an Invalid IP Address. What can I do to get Messenger working
> > again? 
> 
> 
> .
> 
0
Reply Utf 2/14/2010 2:44:01 PM

Hi Brian,

Interesting, on the plus side, at least there's a pattern to these.

Could you maybe post an ipconfig /all output (obfuscate what you wish, although I doubt 
there's anything terribly private there)?

As a side note, in most cases, the "Repair" option in the troubleshooter does nothing but try 
again (AFAIK).

-- 
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Brian" <Brian@discussions.microsoft.com> wrote in message 
news:17B9806A-9219-4377-B340-F72F23AF11B9@microsoft.com...
> I am experiencing the same problem.
>
> I can use my messenger when connected via cable or wireless, but with my
> Telus 3G (Compass 597) then I can't sign in.  If I set messenger to sign in
> with Appear Offline then I'm ok and stay connected.  I can make contact with
> people can chat, but once I switch to online then I get kicked out.  It's not
> the installation or Windows 7 as otherwise (not the 3G) then it works without
> any problem.
>
> Seems to be one of those problems in the grey zone where both say it's the
> other.  Any ideas would be helpful.  It would seem to be something about
> routing or the IPv4 or IPv6 issue maybe and how it gets handled by the 3G
> connection.
>
> Troublshooter shows Invalid IP, but repair says it's fixed... only to show
> invalid again afterwards... a loop.
>
> "Jonathan Kay [MVP]" wrote:
>
>> Greetings,
>>
>> By "wireless modem", do you mean one of the 3G/cellular/WiMax dongles?
>>
>> To be honest, I'm not entirely convinced this is the problem why you can't sign in, the
>> troubleshooter is known for making issues out of problems that aren't really problems. 
>> That
>> said, it would interesting to known which error code you're seeing when you try to sign 
>> in.
>> You can find this by clicking the "Show details" button in the "We can't sign you in.."
>> window.
>>
>> Finally, since this was working until just now, assuming your configuration has not 
>> knowingly
>> changed, you could just try to use System Restore.  To do so, click Start, then All 
>> Programs,
>> then Accessories, then System Tools and then System Restore.
>>
>> -- 
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
>> --
>>
>>
>> "theshape13" <theshape13@discussions.microsoft.com> wrote in message
>> news:24DCFDE7-A6BC-408E-97B2-6FE64CFF865E@microsoft.com...
>> > In the last few days, messenger hasn't been able to sign in because it says
>> > there is an invalid IP Address. I have completely uninstalled and reinstalled
>> > windows live messenger, and still it isn't able to sign in. I have switched
>> > between connecting using Dial-up and wireless modems (incase the IP problem
>> > may have been related to using Dial up) and the troubleshooter still states
>> > that there is an Invalid IP Address. What can I do to get Messenger working
>> > again?
>>
>>
>> .
>> 

0
Reply Jonathan 2/16/2010 4:59:22 AM

I'm having the same problem, but only when i'm connected from a isolated area! If i'm staying town, connection with WLM works perfectly. As soon as I'm trying to connect from my job place, which is about 35km far from the nearest town, i just can't use WLM at least 75% of the tries i'm making. It seems to be worst trying to connect at night, from 5pm to 11pm. I can use web, facebook, hotmail, professional server, any website i want to.. I can use limewire if I want to! Only WLM keeps on disconnecting! Anyone knows how to fix it?
0
Reply Alice 3/16/2010 12:12:51 AM

can someone help me as seems like i not the only 1 having problems with 
signing into msn lets me in then knocks me straight off again went to 
connections to trouble shoot saying invalid i.p address so if anyone can help 
me would be gratefull its my only contact with my sisters . i am on vista . 
its a laptop with a dongle t-mobile ty 

"theshape13" wrote:

> In the last few days, messenger hasn't been able to sign in because it says 
> there is an invalid IP Address. I have completely uninstalled and reinstalled 
> windows live messenger, and still it isn't able to sign in. I have switched 
> between connecting using Dial-up and wireless modems (incase the IP problem 
> may have been related to using Dial up) and the troubleshooter still states 
> that there is an Invalid IP Address. What can I do to get Messenger working 
> again?
0
Reply Utf 5/4/2010 11:14:03 PM


"theshape13" wrote:

> In the last few days, messenger hasn't been able to sign in because it says 
> there is an invalid IP Address. I have completely uninstalled and reinstalled 
> windows live messenger, and still it isn't able to sign in. I have switched 
> between connecting using Dial-up and wireless modems (incase the IP problem 
> may have been related to using Dial up) and the troubleshooter still states 
> that there is an Invalid IP Address. What can I do to get Messenger working 
> again?

your browser may have been set to work offline. that is what happened to me.
0
Reply Utf 6/3/2010 9:38:57 PM

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