After using Windows Live Mail Desktop in Windows 7 Home Premium (64 bit) for 
3 months, to access mail from AT&T, my wife's computer developed the 
following error that results in a continous attempt to download messages, 
counting up into the thousands, after receiving the messages that were 
actually in her At&T Yahoo mail box (I checked via web to verify her settings 
and see what was in her web mailbox). After the 15 new e-mails were received 
by Windows Live Mail, it keeps on trying to receive thousands of messages, 
but none actually show up in her In box and this will continue until I close 
Live Mail and click Stop to stop the download attempts.
I have run a Repair on Live Essentials, which said it repaired Mail, but we 
still have the problem. Any suggestions would be greatly appreciated. Thanks
Server Error: 0x800CCC90
Server Response: -ERR problem retrieving message.
Server: 'pop.att.yahoo.com'
Windows Live Mail Error ID: 0x800420CD
Protocol: POP3
Port: 995
Secure(SSL): Yes

 
-- 
dagar7

Some people have reported similar problems when two PCs try to access 
the same e-mail account a the same time?  Could this be happening in 
your case?

-- 

Mike - http://TechHelp.Santovec.us



"dagar7" <dagar7@discussions.microsoft.com> wrote in message 
news:32C8E5EB-C608-4BBC-BD36-5CA0E6ED86DA@microsoft.com...
> After using Windows Live Mail Desktop in Windows 7 Home Premium (64 
> bit) for
> 3 months, to access mail from AT&T, my wife's computer developed the
> following error that results in a continous attempt to download 
> messages,
> counting up into the thousands, after receiving the messages that were
> actually in her At&T Yahoo mail box (I checked via web to verify her 
> settings
> and see what was in her web mailbox). After the 15 new e-mails were 
> received
> by Windows Live Mail, it keeps on trying to receive thousands of 
> messages,
> but none actually show up in her In box and this will continue until I 
> close
> Live Mail and click Stop to stop the download attempts.
> I have run a Repair on Live Essentials, which said it repaired Mail, 
> but we
> still have the problem. Any suggestions would be greatly appreciated. 
> Thanks
> Server Error: 0x800CCC90
> Server Response: -ERR problem retrieving message.
> Server: 'pop.att.yahoo.com'
> Windows Live Mail Error ID: 0x800420CD
> Protocol: POP3
> Port: 995
> Secure(SSL): Yes
>
>
> -- 
> dagar7 

Thanks for replying. The problem started with only one PC accessing the 
account. After a couple of days and failed efforts by AT&T support chat and 
phone call with Tier 2 support telling me problem was in my computer, I did 
put my wife's account on my spare computer, also running Windows 7 Home 
Premium & Windows Live Mail, and the problem also occurred on that machine. 
When I close Live Mail, the download dialog box just continues to run on with 
supposed/phantom downloads (none actually show up in any mailboxes) going up 
in the 10s of thousands before I clicked Stop.
To further troubleshoot, I set up a new AT&T sub-account e-mail address, 
added it to my wife's computer (where problem started), unchecked "Include 
this account when receiving mail" on her original account to stop it from 
downloading and checked "Include this account when receiving mail" on the new 
account/e-mail address. When Live Mail was run, the new e-mail worked 
properly, downloading some test messages I had sent it, and when Live Mail 
was closed, there was no longer a run away download going on. I again enabled 
the old e-mail and opened Live Mail, closed it and had the run away download.
I am pretty much convinced this has to be an AT&T server problem, but if 
anyone has any other ideas I could try, please let me know. In the mean time 
it will be back to calling AT&T 2nd Tier Support.
Thanks

-- 
dagar7


"Michael Santovec" wrote:

> Some people have reported similar problems when two PCs try to access 
> the same e-mail account a the same time?  Could this be happening in 
> your case?
> 
> -- 
> 
> Mike - http://TechHelp.Santovec.us
> 
> 
> 
> "dagar7" <dagar7@discussions.microsoft.com> wrote in message 
> news:32C8E5EB-C608-4BBC-BD36-5CA0E6ED86DA@microsoft.com...
> > After using Windows Live Mail Desktop in Windows 7 Home Premium (64 
> > bit) for
> > 3 months, to access mail from AT&T, my wife's computer developed the
> > following error that results in a continous attempt to download 
> > messages,
> > counting up into the thousands, after receiving the messages that were
> > actually in her At&T Yahoo mail box (I checked via web to verify her 
> > settings
> > and see what was in her web mailbox). After the 15 new e-mails were 
> > received
> > by Windows Live Mail, it keeps on trying to receive thousands of 
> > messages,
> > but none actually show up in her In box and this will continue until I 
> > close
> > Live Mail and click Stop to stop the download attempts.
> > I have run a Repair on Live Essentials, which said it repaired Mail, 
> > but we
> > still have the problem. Any suggestions would be greatly appreciated. 
> > Thanks
> > Server Error: 0x800CCC90
> > Server Response: -ERR problem retrieving message.
> > Server: 'pop.att.yahoo.com'
> > Windows Live Mail Error ID: 0x800420CD
> > Protocol: POP3
> > Port: 995
> > Secure(SSL): Yes
> >
> >
> > -- 
> > dagar7 
> 
> 
> .
> 

Problem resolved with second try through AT&T Tech Support Tier 2. Problem 
was corrected by them removing all mail from inbox at their server and 
putting it in a temporary folder for us to access via web instead of Live 
Mail.
-- 
dagar7


"dagar7" wrote:

> Thanks for replying. The problem started with only one PC accessing the 
> account. After a couple of days and failed efforts by AT&T support chat and 
> phone call with Tier 2 support telling me problem was in my computer, I did 
> put my wife's account on my spare computer, also running Windows 7 Home 
> Premium & Windows Live Mail, and the problem also occurred on that machine. 
> When I close Live Mail, the download dialog box just continues to run on with 
> supposed/phantom downloads (none actually show up in any mailboxes) going up 
> in the 10s of thousands before I clicked Stop.
> To further troubleshoot, I set up a new AT&T sub-account e-mail address, 
> added it to my wife's computer (where problem started), unchecked "Include 
> this account when receiving mail" on her original account to stop it from 
> downloading and checked "Include this account when receiving mail" on the new 
> account/e-mail address. When Live Mail was run, the new e-mail worked 
> properly, downloading some test messages I had sent it, and when Live Mail 
> was closed, there was no longer a run away download going on. I again enabled 
> the old e-mail and opened Live Mail, closed it and had the run away download.
> I am pretty much convinced this has to be an AT&T server problem, but if 
> anyone has any other ideas I could try, please let me know. In the mean time 
> it will be back to calling AT&T 2nd Tier Support.
> Thanks
> 
> -- 
> dagar7
> 
> 
> "Michael Santovec" wrote:
> 
> > Some people have reported similar problems when two PCs try to access 
> > the same e-mail account a the same time?  Could this be happening in 
> > your case?
> > 
> > -- 
> > 
> > Mike - http://TechHelp.Santovec.us
> > 
> > 
> > 
> > "dagar7" <dagar7@discussions.microsoft.com> wrote in message 
> > news:32C8E5EB-C608-4BBC-BD36-5CA0E6ED86DA@microsoft.com...
> > > After using Windows Live Mail Desktop in Windows 7 Home Premium (64 
> > > bit) for
> > > 3 months, to access mail from AT&T, my wife's computer developed the
> > > following error that results in a continous attempt to download 
> > > messages,
> > > counting up into the thousands, after receiving the messages that were
> > > actually in her At&T Yahoo mail box (I checked via web to verify her 
> > > settings
> > > and see what was in her web mailbox). After the 15 new e-mails were 
> > > received
> > > by Windows Live Mail, it keeps on trying to receive thousands of 
> > > messages,
> > > but none actually show up in her In box and this will continue until I 
> > > close
> > > Live Mail and click Stop to stop the download attempts.
> > > I have run a Repair on Live Essentials, which said it repaired Mail, 
> > > but we
> > > still have the problem. Any suggestions would be greatly appreciated. 
> > > Thanks
> > > Server Error: 0x800CCC90
> > > Server Response: -ERR problem retrieving message.
> > > Server: 'pop.att.yahoo.com'
> > > Windows Live Mail Error ID: 0x800420CD
> > > Protocol: POP3
> > > Port: 995
> > > Secure(SSL): Yes
> > >
> > >
> > > -- 
> > > dagar7 
> > 
> > 
> > .
> > 

"dagar7" wrote:

> After using Windows Live Mail Desktop in Windows 7 Home Premium (64 bit) for 
> 3 months, to access mail from AT&T, my wife's computer developed the 
> following error that results in a continous attempt to download messages, 
> counting up into the thousands, after receiving the messages that were 
> actually in her At&T Yahoo mail box (I checked via web to verify her settings 
> and see what was in her web mailbox). After the 15 new e-mails were received 
> by Windows Live Mail, it keeps on trying to receive thousands of messages, 
> but none actually show up in her In box and this will continue until I close 
> Live Mail and click Stop to stop the download attempts.
> I have run a Repair on Live Essentials, which said it repaired Mail, but we 
> still have the problem. Any suggestions would be greatly appreciated. Thanks
> Server Error: 0x800CCC90
> Server Response: -ERR problem retrieving message.
> Server: 'pop.att.yahoo.com'
> Windows Live Mail Error ID: 0x800420CD
> Protocol: POP3
> Port: 995
> Secure(SSL): Yes
> 
>  
> -- 
> dagar7

Login to your account via webmail (http://mail.yahoo.com), then move
all the older messages from the Inbox to a different folder in webmail.
While you are there, also empty the online Spam and Thrash folders.
Then try Windows Live Mail again.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"dagar7" <dagar7@discussions.microsoft.com> wrote in message =
news:32C8E5EB-C608-4BBC-BD36-5CA0E6ED86DA@microsoft.com...
> After using Windows Live Mail Desktop in Windows 7 Home Premium (64 =
bit) for=20
> 3 months, to access mail from AT&T, my wife's computer developed the=20
> following error that results in a continous attempt to download =
messages,=20
> counting up into the thousands, after receiving the messages that were =

> actually in her At&T Yahoo mail box (I checked via web to verify her =
settings=20
> and see what was in her web mailbox). After the 15 new e-mails were =
received=20
> by Windows Live Mail, it keeps on trying to receive thousands of =
messages,=20
> but none actually show up in her In box and this will continue until I =
close=20
> Live Mail and click Stop to stop the download attempts.
> I have run a Repair on Live Essentials, which said it repaired Mail, =
but we=20
> still have the problem. Any suggestions would be greatly appreciated. =
Thanks
> Server Error: 0x800CCC90
> Server Response: -ERR problem retrieving message.
> Server: 'pop.att.yahoo.com'
> Windows Live Mail Error ID: 0x800420CD
> Protocol: POP3
> Port: 995
> Secure(SSL): Yes
>=20
>=20
> --=20
> dagar7