Live was working fine until 2/29/10.  Now Windows Live mail Desktop will not 
send or receive mail.  “Sign in” shows in the upper right corner.  When I 
click Sign In (upper right) then “Sign in” box in the sign in pop-up I get 
“Sorry, we were unable to sign you in to Windows Live ID at this time.  
Please try again later”.

I can access my mail on MSN web (Same address and PW).
-- 
Ann from CA

Oops - stopped on the 26th!
-- 
Ann from CA


"ann6709" wrote:

> Live was working fine until 2/29/10.  Now Windows Live mail Desktop will not 
> send or receive mail.  “Sign in” shows in the upper right corner.  When I 
> click Sign In (upper right) then “Sign in” box in the sign in pop-up I get 
> “Sorry, we were unable to sign you in to Windows Live ID at this time.  
> Please try again later”.
> 
> I can access my mail on MSN web (Same address and PW).
> -- 
> Ann from CA

Hmmm - since there is no 2/29/10 this year, and since today is only 2/28/10, 
I'm not sure what to say . . . . .

Have you tried restarting your PC ?  What happens exactly when you've 
restarted the PC and clicked on the WLMail icon - did you get the Windows 
Live sign-in and did you sign-in to that?  Then you would get the individual 
mail account sign-in(s) - are you getting error messages on those?  If so, 
please copy and paste the entire error message(s).


"ann6709" <ann6709@discussions.microsoft.com> wrote in message 
news:884C327C-0371-483B-AFBB-D2ABDDBE37D1@microsoft.com...
> Live was working fine until 2/29/10.  Now Windows Live mail Desktop will 
> not
> send or receive mail.  “Sign in” shows in the upper right corner.  When I
> click Sign In (upper right) then “Sign in” box in the sign in pop-up I get
> “Sorry, we were unable to sign you in to Windows Live ID at this time.
> Please try again later”.
>
> I can access my mail on MSN web (Same address and PW).
> -- 
> Ann from CA 

Can you logon to your account at both account.live.com and mail.live.com ?
 - Yes ? /No ?

Since that sign in option is not relevant to WLM's ability to Send or Receive Mail can you send/receive mail with that msn account 
in WLM ?

-- 
  ...winston
  ms-mvp mail

"ann6709" <ann6709@discussions.microsoft.com> wrote in message news:884C327C-0371-483B-AFBB-D2ABDDBE37D1@microsoft.com...
> Live was working fine until 2/29/10.  Now Windows Live mail Desktop will not
> send or receive mail.  “Sign in” shows in the upper right corner.  When I
> click Sign In (upper right) then “Sign in” box in the sign in pop-up I get
> “Sorry, we were unable to sign you in to Windows Live ID at this time.
> Please try again later”.
>
> I can access my mail on MSN web (Same address and PW).
> -- 
> Ann from CA 

Yes it was 26 not 29th.
PC was restarted several times.
whin I do the first login I get: 

"Unable to send or receive messages for the Live (xxx.hxxxxd) account. 
Sorry, we were unable to sign you in to Windows Live ID at this time. Please 
try again later.

Subject 'Re: How observant are you?'
Windows Live Mail Error ID: 0x80048820 "

For the second log-in I only get:

"Sorry, we were unable to sign you in to Windows Live ID at this time. 
Please try again later. "


-- 
Ann from CA


"slk759" wrote:

> Hmmm - since there is no 2/29/10 this year, and since today is only 2/28/10, 
> I'm not sure what to say . . . . .
> 
> Have you tried restarting your PC ?  What happens exactly when you've 
> restarted the PC and clicked on the WLMail icon - did you get the Windows 
> Live sign-in and did you sign-in to that?  Then you would get the individual 
> mail account sign-in(s) - are you getting error messages on those?  If so, 
> please copy and paste the entire error message(s).
> 
> 
> "ann6709" <ann6709@discussions.microsoft.com> wrote in message 
> news:884C327C-0371-483B-AFBB-D2ABDDBE37D1@microsoft.com...
> > Live was working fine until 2/29/10.  Now Windows Live mail Desktop will 
> > not
> > send or receive mail.  “Sign in” shows in the upper right corner.  When I
> > click Sign In (upper right) then “Sign in” box in the sign in pop-up I get
> > “Sorry, we were unable to sign you in to Windows Live ID at this time.
> > Please try again later”.
> >
> > I can access my mail on MSN web (Same address and PW).
> > -- 
> > Ann from CA 
> 
> .
> 

I can log in at both account.live.com and mail.live.com. At mail.live.com I 
receive current mail and can send mail.

When I open Windows Love Mail I see mail up to 2/25 and if I try to send 
mail it stays in the out box.

If i uninstall the application and re-download/install, are my contacts and 
history saved/relinked?

-- 
Ann from CA


"...winston" wrote:

> Can you logon to your account at both account.live.com and mail.live.com ?
>  - Yes ? /No ?
> 
> Since that sign in option is not relevant to WLM's ability to Send or Receive Mail can you send/receive mail with that msn account 
> in WLM ?
> 
> -- 
>   ...winston
>   ms-mvp mail
> 
> "ann6709" <ann6709@discussions.microsoft.com> wrote in message news:884C327C-0371-483B-AFBB-D2ABDDBE37D1@microsoft.com...
> > Live was working fine until 2/29/10.  Now Windows Live mail Desktop will not
> > send or receive mail.  “Sign in” shows in the upper right corner.  When I
> > click Sign In (upper right) then “Sign in” box in the sign in pop-up I get
> > “Sorry, we were unable to sign you in to Windows Live ID at this time.
> > Please try again later”.
> >
> > I can access my mail on MSN web (Same address and PW).
> > -- 
> > Ann from CA 
> 
> .
> 

If signing on with a Live ID in WLM then those contacts are present locally(in a database only accessible by WLM or WLMsgr) and 
also on the web server at contacts.live.com. Check to see if they are present at contacts.live.com

If you are not signing on with a Live ID in WLM, then contacts are only stored locally and must be backed up to a csv file.

Check your settings for username and password in the account and also in the sign in assistant(the windows that pops up when 
signing in).
 Each should contain the full username and domain
 e.g. yourusername@msn.com (if msn, if not then hotmail.com or live.com etc)


History is a function unique to Internet Explorer. WLM doesn't have a history.


What version of WLM are you using ?
 - to determine your version....on the WLM Menu click Help/About Microsoft Windows Live Mail. If the menu is not present, press the 
Alt key to toggle it on.


-- 
  ...winston
  ms-mvp mail

"ann6709" <ann6709@discussions.microsoft.com> wrote in message news:0C70F8E2-825B-4989-8DC0-18484D749F8C@microsoft.com...
> I can log in at both account.live.com and mail.live.com. At mail.live.com I
> receive current mail and can send mail.
>
> When I open Windows Love Mail I see mail up to 2/25 and if I try to send
> mail it stays in the out box.
>
> If i uninstall the application and re-download/install, are my contacts and
> history saved/relinked?
>
> -- 
> Ann from CA
>
>
> "...winston" wrote:
>
>> Can you logon to your account at both account.live.com and mail.live.com ?
>>  - Yes ? /No ?
>>
>> Since that sign in option is not relevant to WLM's ability to Send or Receive Mail can you send/receive mail with that msn 
>> account
>> in WLM ?
>>
>> -- 
>>   ...winston
>>   ms-mvp mail
>>
>> "ann6709" <ann6709@discussions.microsoft.com> wrote in message news:884C327C-0371-483B-AFBB-D2ABDDBE37D1@microsoft.com...
>> > Live was working fine until 2/29/10.  Now Windows Live mail Desktop will not
>> > send or receive mail.  “Sign in” shows in the upper right corner.  When I
>> > click Sign In (upper right) then “Sign in” box in the sign in pop-up I get
>> > “Sorry, we were unable to sign you in to Windows Live ID at this time.
>> > Please try again later”.
>> >
>> > I can access my mail on MSN web (Same address and PW).
>> > -- 
>> > Ann from CA
>>
>> .
>> 

ann6709, did you reach a resolution? We are having the same issue except that 
our Windows Live Mail stopped working on 3/11/10 after 2:42 PM.

Winston, I can sign in to both account.live.com and mail.live.com and can 
view may mail via Internet Explorer.
My WLM version is 2009 (Build 14.0.8089.0726)

We have also had the same issue since 11/3.  Same version of WLM.  On Win7.  
No probs logging in via internet (OE8 and Mozilla).
Please can someone help?

"nathan" wrote:

> ann6709, did you reach a resolution? We are having the same issue except that 
> our Windows Live Mail stopped working on 3/11/10 after 2:42 PM.
> 
> Winston, I can sign in to both account.live.com and mail.live.com and can 
> view may mail via Internet Explorer.
> My WLM version is 2009 (Build 14.0.8089.0726)

"offtocairo" wrote:

> We have also had the same issue since 11/3.  Same version of WLM.  On Win7.  
> No probs logging in via internet (OE8 and Mozilla).
> Please can someone help?
> 
> "nathan" wrote:
> 
> > ann6709, did you reach a resolution? We are having the same issue except that 
> > our Windows Live Mail stopped working on 3/11/10 after 2:42 PM.
> > 
> > Winston, I can sign in to both account.live.com and mail.live.com and can 
> > view may mail via Internet Explorer.
> > My WLM version is 2009 (Build 14.0.8089.0726)

Same issue, no new email on desktop on 3/11/10, but able to get on via 
browser.

Is WLM's system b0rken?

"b0rken"? How did you get that accepted by spell check?  :-)

Who is your mail service provider?
What happens when you send an email message to yourself?
Do you get an error message when you try to receive? If yes,=20
right-click on your error message, copy, then paste it into a reply =
here.
We can't do much troubleshooting without the complete error message.=20

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


"Herb Allen" <Herb Allen@discussions.microsoft.com> wrote in message =
news:A295CDE5-9D28-4EC9-94A8-6B6FED2646E5@microsoft.com...
>=20
> Same issue, no new email on desktop on 3/11/10, but able to get on via =

> browser.
>=20
> Is WLM's system b0rken?

Error message is:

"Unable to send or receive messages for the Hotmail (a1301e1810) account. 
Sorry, we were unable to sign you in to Windows Live ID at this time. Please 
try again later.

Server Error: 0x80048820
Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x80048820"

This seems to be a common problem at the moment - lots of cases being 
reported around the internet.  It MUST be something MS are aware of, and it 
seems impossible that so many people have experienced the same problem 
occurring on 
the same day without it being a platform issue of some sort.
PLEASE HELP A>S>A>P>

"Gary VanderMolen [MVP]" wrote:

> "b0rken"? How did you get that accepted by spell check?  :-)
> 
> Who is your mail service provider?
> What happens when you send an email message to yourself?
> Do you get an error message when you try to receive? If yes, 
> right-click on your error message, copy, then paste it into a reply here.
> We can't do much troubleshooting without the complete error message. 
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP Program: http://mvp.support.microsoft.com
> 
> 
> "Herb Allen" <Herb Allen@discussions.microsoft.com> wrote in message news:A295CDE5-9D28-4EC9-94A8-6B6FED2646E5@microsoft.com...
> > 
> > Same issue, no new email on desktop on 3/11/10, but able to get on via 
> > browser.
> > 
> > Is WLM's system b0rken?
> .
> 

This newsgroup primarily addresses issues with the Windows Live Mail
program. Your issue pertains more to your Hotmail account than the=20
Windows Live Mail program.=20
The following response is courtesy of MVP "...winston":

http://windowslivehelp.com/solution.aspx?solutionid=3De50899d2-93c8-4cfd-=
9e2b-8d73e2f06144
Read the available solutions
If not satisfied
 Logon with your Live ID
 Click 'Ask a question'

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


"offtocairo" <offtocairo@discussions.microsoft.com> wrote in message =
news:233072F6-9C75-49F8-A37F-0397EF2A232E@microsoft.com...
> Error message is:
>=20
> "Unable to send or receive messages for the Hotmail (a1301e1810) =
account.=20
> Sorry, we were unable to sign you in to Windows Live ID at this time. =
Please=20
> try again later.
>=20
> Server Error: 0x80048820
> Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> Windows Live Mail Error ID: 0x80048820"
>=20
> This seems to be a common problem at the moment - lots of cases being=20
> reported around the internet.  It MUST be something MS are aware of, =
and it=20
> seems impossible that so many people have experienced the same problem =

> occurring on=20
> the same day without it being a platform issue of some sort.
> PLEASE HELP A>S>A>P>
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> "b0rken"? How did you get that accepted by spell check?  :-)
>>=20
>> Who is your mail service provider?
>> What happens when you send an email message to yourself?
>> Do you get an error message when you try to receive? If yes,=20
>> right-click on your error message, copy, then paste it into a reply =
here.
>> We can't do much troubleshooting without the complete error message.=20
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP Program: http://mvp.support.microsoft.com
>>=20
>>=20
>> "Herb Allen" <Herb Allen@discussions.microsoft.com> wrote in message =
news:A295CDE5-9D28-4EC9-94A8-6B6FED2646E5@microsoft.com...
>> >=20
>> > Same issue, no new email on desktop on 3/11/10, but able to get on =
via=20
>> > browser.
>> >=20
>> > Is WLM's system b0rken?
>> .
>>

I beg to differ Gary.  As stated, we can access our Hotmail account through 
both Mozilla and IE8, but not through Windows Live Mail.  This problem exists 
on both of our laptops.  The issue is clearly a Windows Live Mail issue not a 
Hotmail issue.

"Gary VanderMolen [MVP]" wrote:

> This newsgroup primarily addresses issues with the Windows Live Mail
> program. Your issue pertains more to your Hotmail account than the 
> Windows Live Mail program. 
> The following response is courtesy of MVP "...winston":
> 
> http://windowslivehelp.com/solution.aspx?solutionid=e50899d2-93c8-4cfd-9e2b-8d73e2f06144
> Read the available solutions
> If not satisfied
>  Logon with your Live ID
>  Click 'Ask a question'
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP Program: http://mvp.support.microsoft.com
> 
> 
> "offtocairo" <offtocairo@discussions.microsoft.com> wrote in message news:233072F6-9C75-49F8-A37F-0397EF2A232E@microsoft.com...
> > Error message is:
> > 
> > "Unable to send or receive messages for the Hotmail (a1301e1810) account. 
> > Sorry, we were unable to sign you in to Windows Live ID at this time. Please 
> > try again later.
> > 
> > Server Error: 0x80048820
> > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> > Windows Live Mail Error ID: 0x80048820"
> > 
> > This seems to be a common problem at the moment - lots of cases being 
> > reported around the internet.  It MUST be something MS are aware of, and it 
> > seems impossible that so many people have experienced the same problem 
> > occurring on 
> > the same day without it being a platform issue of some sort.
> > PLEASE HELP A>S>A>P>
> > 
> > "Gary VanderMolen [MVP]" wrote:
> > 
> >> "b0rken"? How did you get that accepted by spell check?  :-)
> >> 
> >> Who is your mail service provider?
> >> What happens when you send an email message to yourself?
> >> Do you get an error message when you try to receive? If yes, 
> >> right-click on your error message, copy, then paste it into a reply here.
> >> We can't do much troubleshooting without the complete error message. 
> >> 
> >> -- 
> >> Gary VanderMolen, Microsoft MVP (Mail)
> >> Microsoft MVP Program: http://mvp.support.microsoft.com
> >> 
> >> 
> >> "Herb Allen" <Herb Allen@discussions.microsoft.com> wrote in message news:A295CDE5-9D28-4EC9-94A8-6B6FED2646E5@microsoft.com...
> >> > 
> >> > Same issue, no new email on desktop on 3/11/10, but able to get on via 
> >> > browser.
> >> > 
> >> > Is WLM's system b0rken?
> >> .
> >>
> .
> 

ISSUE RESOLVED !!!!

GUYS - ANYONE WHO IS FACING THIS PROBLEM....  GO TO:

http://windowslivehelp.com/thread.aspx?threadid=a65ac76d-902f-4b9a-ba4d-3450597bdfb5

The issue is with the Registered Info in your account details.  If you have 
used an 'invalid character' such as & this causes the problem.  Take it out 
and, hey presto, Windows Live Mail works again.

Yep, that's why I referred you to http://windowslivehelp.com.
It is the proper forum for that type of issue.
=20
--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP Program: http://mvp.support.microsoft.com


"offtocairo" <offtocairo@discussions.microsoft.com> wrote in message =
news:40AD8EAF-553C-4F28-B2DD-A919F1C627E1@microsoft.com...
> ISSUE RESOLVED !!!!
>=20
> GUYS - ANYONE WHO IS FACING THIS PROBLEM....  GO TO:
>=20
> =
http://windowslivehelp.com/thread.aspx?threadid=3Da65ac76d-902f-4b9a-ba4d=
-3450597bdfb5
>=20
> The issue is with the Registered Info in your account details.  If you =
have=20
> used an 'invalid character' such as & this causes the problem.  Take =
it out=20
> and, hey presto, Windows Live Mail works again.

Fyi..it is the correct place to go for support..these are your options..

All support for Windows Live Essential applications and Live Services is handled by the Windows Live Solution Center
 Windows Live Solution Center FAQs
 http://windowslivehelp.com/solution.aspx?solutionid=e2b2292c-2f10-4c7e-8785-e1d898ece45d

1. WLM Support
 Windows Live Solution Center for Windows Live Mail
   http://windowslivehelp.com/product.aspx?productid=15
 Windows Live Mail Forums
   http://windowslivehelp.com/forums.aspx?productid=15
 Windows Live Mail Solutions
   http://windowslivehelp.com/solutions.aspx?productid=15

2. Windows Live Hotmail Support
 Windows Live Solution Center for Hotmail
   http://windowslivehelp.com/product.aspx?productid=1
 Windows Live Hotmail Forums
   http://windowslivehelp.com/forums.aspx?productid=1
 Windows Live Hotmail Solutions
   http://windowslivehelp.com/solutions.aspx?productid=1


3. Windows Live ID Support
Windows Live Solution Center for Windows Live ID
 Windows Live ID Portal Home Page
   http://windowslivehelp.com/product.aspx?productid=10
 Windows Live ID Forums
   http://windowslivehelp.com/forums.aspx?productid=10
 Windows Live ID Solutions
   http://windowslivehelp.com/solutions.aspx?productid=10

Note: If a solution is not available in the Forums or Solutions area for (1, 2, or 3) then click 'Ask A Question'
 - requires sign on with your Windows Live ID and registration, and creation of a username
 - Live ID username is **Not** visible to the public


Optionally these choices are always available...

4. Reset Password
https://account.live.com/ResetPassword.aspx?

5.  Close A Hotmail account
http://mail.live.com/mail/CloseAccountConfirmation.aspx
 - login with the username/pw, then click close

6. Cancel a Live ID
https://account.live.com/CloseAccount.aspx

Note: if pursuing 5 and 6, 5 must be done before 6 or the process will fail.

Good luck, let us know the end result..


-- 
  ...winston
  ms-mvp mail

"offtocairo" <offtocairo@discussions.microsoft.com> wrote in message news:88516770-7C24-417D-A69A-6E8CCD4240A8@microsoft.com...
> I beg to differ Gary.  As stated, we can access our Hotmail account through
> both Mozilla and IE8, but not through Windows Live Mail.  This problem exists
> on both of our laptops.  The issue is clearly a Windows Live Mail issue not a
> Hotmail issue.
>
> "Gary VanderMolen [MVP]" wrote:
>
>> This newsgroup primarily addresses issues with the Windows Live Mail
>> program. Your issue pertains more to your Hotmail account than the
>> Windows Live Mail program.
>> The following response is courtesy of MVP "...winston":
>>
>> http://windowslivehelp.com/solution.aspx?solutionid=e50899d2-93c8-4cfd-9e2b-8d73e2f06144
>> Read the available solutions
>> If not satisfied
>>  Logon with your Live ID
>>  Click 'Ask a question'
>>
>> -- 
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP Program: http://mvp.support.microsoft.com
>>
>>
>> "offtocairo" <offtocairo@discussions.microsoft.com> wrote in message news:233072F6-9C75-49F8-A37F-0397EF2A232E@microsoft.com...
>> > Error message is:
>> >
>> > "Unable to send or receive messages for the Hotmail (a1301e1810) account.
>> > Sorry, we were unable to sign you in to Windows Live ID at this time. Please
>> > try again later.
>> >
>> > Server Error: 0x80048820
>> > Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
>> > Windows Live Mail Error ID: 0x80048820"
>> >
>> > This seems to be a common problem at the moment - lots of cases being
>> > reported around the internet.  It MUST be something MS are aware of, and it
>> > seems impossible that so many people have experienced the same problem
>> > occurring on
>> > the same day without it being a platform issue of some sort.
>> > PLEASE HELP A>S>A>P>
>> >
>> > "Gary VanderMolen [MVP]" wrote:
>> >
>> >> "b0rken"? How did you get that accepted by spell check?  :-)
>> >>
>> >> Who is your mail service provider?
>> >> What happens when you send an email message to yourself?
>> >> Do you get an error message when you try to receive? If yes,
>> >> right-click on your error message, copy, then paste it into a reply here.
>> >> We can't do much troubleshooting without the complete error message.
>> >>
>> >> -- 
>> >> Gary VanderMolen, Microsoft MVP (Mail)
>> >> Microsoft MVP Program: http://mvp.support.microsoft.com
>> >>
>> >>
>> >> "Herb Allen" <Herb Allen@discussions.microsoft.com> wrote in message 
>> >> news:A295CDE5-9D28-4EC9-94A8-6B6FED2646E5@microsoft.com...
>> >> >
>> >> > Same issue, no new email on desktop on 3/11/10, but able to get on via
>> >> > browser.
>> >> >
>> >> > Is WLM's system b0rken?
>> >> .
>> >>
>> .
>>