Not Receiving Mail

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I'm not receiving any messages, except TEST messages I send to my self.  Just 
loaded Windows 7 (clean) a couple of weeks ago.  Migrated all of my old stuff 
from Windows Mail (Vista).  I've tried everything, including turning off 
email filtering.  Only one email account and it is POP3.  Can something be 
corrupted?
0
Reply Utf 3/28/2010 11:33:01 PM

If you receive test messages you send to yourself, then your Windows =
Live=20
Mail is working normally. Who is your provider? If you go to the =
provider's
webmail site, do you see messages there that failed to download?

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Bob Lane" <BobLane@discussions.microsoft.com> wrote in message =
news:21B5CD92-3835-4529-8C8E-2E944C000383@microsoft.com...
> I'm not receiving any messages, except TEST messages I send to my =
self.  Just=20
> loaded Windows 7 (clean) a couple of weeks ago.  Migrated all of my =
old stuff=20
> from Windows Mail (Vista).  I've tried everything, including turning =
off=20
> email filtering.  Only one email account and it is POP3.  Can =
something be=20
> corrupted?
0
Reply Gary 3/28/2010 11:54:02 PM


Thanks for the reply.  My provider is Charter.net.  No, I don't see any 
messages there, even though I checked a box for the server to retain messages 
for 5 days.  Security on my computer is provided by the Charter Security 
Suite, free from Charter Communications.  I belong to enough Groups on the 
Web and I get a reasonable amount of chatter EVERY day.  Right now, the 
silence is deafening!  I'm going to try uninstalling and re-installing the 
Security Suite.  Maybe it doesn't like Windows 7?  I'll report back later.  
BTW, I checked "notify me of replies" and I didn't get an email.

"Gary VanderMolen [MVP]" wrote:

> If you receive test messages you send to yourself, then your Windows Live 
> Mail is working normally. Who is your provider? If you go to the provider's
> webmail site, do you see messages there that failed to download?
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
> 
> 
> "Bob Lane" <BobLane@discussions.microsoft.com> wrote in message news:21B5CD92-3835-4529-8C8E-2E944C000383@microsoft.com...
> > I'm not receiving any messages, except TEST messages I send to my self.  Just 
> > loaded Windows 7 (clean) a couple of weeks ago.  Migrated all of my old stuff 
> > from Windows Mail (Vista).  I've tried everything, including turning off 
> > email filtering.  Only one email account and it is POP3.  Can something be 
> > corrupted?
> .
> 
0
Reply Utf 3/29/2010 8:21:02 PM

Windows Live Mail can't download what isn't on the server.
Since your Charter webmail inbox was empty, there was nothing to
download by Windows Live Mail. Since webmail was empty, that means
your security software is not at fault.

Have you checked the Spam folder in your Charter webmail?
Are any of the senders who are sending you messages receiving a
non-delivery report or bounce notice?

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Bob Lane" <BobLane@discussions.microsoft.com> wrote in message =
news:A93A9B75-231A-4C09-9EB6-ECC2D6625AB5@microsoft.com...
> Thanks for the reply.  My provider is Charter.net.  No, I don't see =
any=20
> messages there, even though I checked a box for the server to retain =
messages=20
> for 5 days.  Security on my computer is provided by the Charter =
Security=20
> Suite, free from Charter Communications.  I belong to enough Groups on =
the=20
> Web and I get a reasonable amount of chatter EVERY day.  Right now, =
the=20
> silence is deafening!  I'm going to try uninstalling and re-installing =
the=20
> Security Suite.  Maybe it doesn't like Windows 7?  I'll report back =
later. =20
> BTW, I checked "notify me of replies" and I didn't get an email.
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> If you receive test messages you send to yourself, then your Windows =
Live=20
>> Mail is working normally. Who is your provider? If you go to the =
provider's
>> webmail site, do you see messages there that failed to download?
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>>=20
>>=20
>> "Bob Lane" <BobLane@discussions.microsoft.com> wrote in message =
news:21B5CD92-3835-4529-8C8E-2E944C000383@microsoft.com...
>> > I'm not receiving any messages, except TEST messages I send to my =
self.  Just=20
>> > loaded Windows 7 (clean) a couple of weeks ago.  Migrated all of my =
old stuff=20
>> > from Windows Mail (Vista).  I've tried everything, including =
turning off=20
>> > email filtering.  Only one email account and it is POP3.  Can =
something be=20
>> > corrupted?
>> .
>>
0
Reply Gary 3/30/2010 12:50:29 AM

That's what is funny.  Usually, a little SPAM gets through to me, but I'm 
getting nothing.  If I email someone, their answer never gets to me.  By 
Charter webmail, do you mean online access?  If so, there is no SPAM folder 
online.

I have access, as a Moderator, to two of the Yahoo Groups I belong to.  
There are no non-delivery reports and no bouncing notices.

I uninstalled the Charter Security Suite yesterday afternoon and left myself 
"naked" for approximately 12 hours.  No email at all!  Reinstalled the Suite 
and ran a full computer scan this AM.  No problems encountered, but still no 
email.

What to do?????????

Bob Lane

"Gary VanderMolen [MVP]" wrote:

> Windows Live Mail can't download what isn't on the server.
> Since your Charter webmail inbox was empty, there was nothing to
> download by Windows Live Mail. Since webmail was empty, that means
> your security software is not at fault.
> 
> Have you checked the Spam folder in your Charter webmail?
> Are any of the senders who are sending you messages receiving a
> non-delivery report or bounce notice?
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com

0
Reply Utf 3/30/2010 7:31:02 PM

Just had an interesting experience!  Being frustrated as all h*ll by my 
problem, I was searching through IE8 and happened to notice a "Read Email" 
icon that is in between the "Feeds" and "Print" icons.  I clicked on it, up 
popped Windows Live Mail, and a couple of seconds later 5 new emails showed 
up.  All from sites I subscribe to and haven't seen since installing Windows 
7 Home Premium 64-bit and Windows Live Mail.  While sitting here, somewhat 
stunned, a couple more emails popped up.

Does this mean that I have to click on the email icon in IE8 to get my 
email?  I also noticed the "Sign In" box in Windows Live Mail.  Do I have to 
be signed in to Windows Live for everything to work?

Thanks for the help!

Bob Lane
Pinson, AL
0
Reply Utf 3/30/2010 8:54:01 PM

No, you don't have to be signed in to Windows Live Mail in order to =
receive mail.
The sign-in is only for optional calendar and contacts syncing. You can =
permanently
banish that prompt for sign-in: Tools, Options, Connection, "Stop =
signing in".

The Read E-mail icon in IE8 should bring up the same default email =
program=20
as your other email shortcuts: Windows Live Mail.=20

By any chance, did your Windows Live Mail come pre-installed on your =
Win7
computer, or did you download and install it yourself? We've seen =
reports
that the pre-installed version may be corrupted.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Bob Lane" <BobLane@discussions.microsoft.com> wrote in message =
news:AB5BBF5A-046D-4E68-839A-382CCD9F8841@microsoft.com...
> Just had an interesting experience!  Being frustrated as all h*ll by =
my=20
> problem, I was searching through IE8 and happened to notice a "Read =
Email"=20
> icon that is in between the "Feeds" and "Print" icons.  I clicked on =
it, up=20
> popped Windows Live Mail, and a couple of seconds later 5 new emails =
showed=20
> up.  All from sites I subscribe to and haven't seen since installing =
Windows=20
> 7 Home Premium 64-bit and Windows Live Mail.  While sitting here, =
somewhat=20
> stunned, a couple more emails popped up.
>=20
> Does this mean that I have to click on the email icon in IE8 to get my =

> email?  I also noticed the "Sign In" box in Windows Live Mail.  Do I =
have to=20
> be signed in to Windows Live for everything to work?
>=20
> Thanks for the help!
>=20
> Bob Lane
> Pinson, AL
0
Reply Gary 3/30/2010 11:19:54 PM

The emails I received this afternoon must have been a freak.  Haven't had 
another since then.  I belong to 8 Yahoo Groups (car clubs) and they are all 
pretty lively.  Have gone to them all this evening and it's pretty obvious 
that I've missed a bunch of messages.

What to do??????????

"Gary VanderMolen [MVP]" wrote:

> No, you don't have to be signed in to Windows Live Mail in order to receive mail.
> The sign-in is only for optional calendar and contacts syncing. You can permanently
> banish that prompt for sign-in: Tools, Options, Connection, "Stop signing in".
> 
> The Read E-mail icon in IE8 should bring up the same default email program 
> as your other email shortcuts: Windows Live Mail. 
> 
> By any chance, did your Windows Live Mail come pre-installed on your Win7
> computer, or did you download and install it yourself? We've seen reports
> that the pre-installed version may be corrupted.
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
> 
> 
> "Bob Lane" <BobLane@discussions.microsoft.com> wrote in message news:AB5BBF5A-046D-4E68-839A-382CCD9F8841@microsoft.com...
> > Just had an interesting experience!  Being frustrated as all h*ll by my 
> > problem, I was searching through IE8 and happened to notice a "Read Email" 
> > icon that is in between the "Feeds" and "Print" icons.  I clicked on it, up 
> > popped Windows Live Mail, and a couple of seconds later 5 new emails showed 
> > up.  All from sites I subscribe to and haven't seen since installing Windows 
> > 7 Home Premium 64-bit and Windows Live Mail.  While sitting here, somewhat 
> > stunned, a couple more emails popped up.
> > 
> > Does this mean that I have to click on the email icon in IE8 to get my 
> > email?  I also noticed the "Sign In" box in Windows Live Mail.  Do I have to 
> > be signed in to Windows Live for everything to work?
> > 
> > Thanks for the help!
> > 
> > Bob Lane
> > Pinson, AL
> .
> 
0
Reply Utf 3/31/2010 1:40:01 AM

I bought and installed a clean full copy of Windows 7 Home Premium 64-bit 
myself.  I have Vista Ultimate on my other machine.  Just had a thought.  
Maybe I should install the email account I use on that machine, leave Windows 
Mail on all night, and see what happens?

I have seen a few comments about Windows Live Mail being corrupted, too.  
How can I uninstall and re-install it?

Thanks!

Bob Lane
Pinson, AL
0
Reply Utf 3/31/2010 2:14:01 AM

Before worrying about whether your Windows Live Mail may be corrupted,=20
install that mail account on your Vista computer first. My hunch is that =
your mail=20
provider is having a problem. If that is the case, Windows Mail on your =
Vista
computer won't receive any mail either. Be sure to configure Windows =
Mail
to leave a copy on the server: Tools, Accounts, select that account, =
Properties,
Advanced, check the box for "Leave a copy of messages on server".

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Bob Lane" <BobLane@discussions.microsoft.com> wrote in message =
news:BB88BDA7-03D9-4874-9EE6-4FDF9EE119F4@microsoft.com...
>I bought and installed a clean full copy of Windows 7 Home Premium =
64-bit=20
> myself.  I have Vista Ultimate on my other machine.  Just had a =
thought. =20
> Maybe I should install the email account I use on that machine, leave =
Windows=20
> Mail on all night, and see what happens?
>=20
> I have seen a few comments about Windows Live Mail being corrupted, =
too. =20
> How can I uninstall and re-install it?
>=20
> Thanks!
>=20
> Bob Lane
> Pinson, AL
0
Reply Gary 3/31/2010 5:47:36 AM

I installed my mail account on my Vista computer last night, but only changed 
"Properties/Advanced" to "Leave a copy of messages on server" this afternoon. 
 I've got some email that I wasn't getting before.  Do I need to check 
Charter WebMail to see if messages I've received are still on the server?

Thanks!

Bob Lane
Pinson, AL

"Gary VanderMolen [MVP]" wrote:

> Before worrying about whether your Windows Live Mail may be corrupted, 
> install that mail account on your Vista computer first. My hunch is that your mail 
> provider is having a problem. If that is the case, Windows Mail on your Vista
> computer won't receive any mail either. Be sure to configure Windows Mail
> to leave a copy on the server: Tools, Accounts, select that account, Properties,
> Advanced, check the box for "Leave a copy of messages on server".
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com

0
Reply Utf 3/31/2010 7:41:01 PM

Any messages you downloaded with Windows Mail before changing that =
setting
will no longer be on Charter webmail.
In order for two computers checking the same mail account to get all =
messages,
both computers must use the "Leave a copy..." setting. That is the =
default for
Windows Live Mail but not for Windows Mail.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Bob Lane" <BobLane@discussions.microsoft.com> wrote in message =
news:D49A5D1F-9FC8-4089-A3AC-7155E842FCC7@microsoft.com...
>I installed my mail account on my Vista computer last night, but only =
changed=20
> "Properties/Advanced" to "Leave a copy of messages on server" this =
afternoon.=20
> I've got some email that I wasn't getting before.  Do I need to check=20
> Charter WebMail to see if messages I've received are still on the =
server?
>=20
> Thanks!
>=20
> Bob Lane
> Pinson, AL
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> Before worrying about whether your Windows Live Mail may be =
corrupted,=20
>> install that mail account on your Vista computer first. My hunch is =
that your mail=20
>> provider is having a problem. If that is the case, Windows Mail on =
your Vista
>> computer won't receive any mail either. Be sure to configure Windows =
Mail
>> to leave a copy on the server: Tools, Accounts, select that account, =
Properties,
>> Advanced, check the box for "Leave a copy of messages on server".
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>
0
Reply Gary 3/31/2010 8:46:32 PM

Both computers have the same "Leave a copy..." setting.  What do I do now?

"Gary VanderMolen [MVP]" wrote:

> Any messages you downloaded with Windows Mail before changing that setting
> will no longer be on Charter webmail.
> In order for two computers checking the same mail account to get all messages,
> both computers must use the "Leave a copy..." setting. That is the default for
> Windows Live Mail but not for Windows Mail.
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com

0
Reply Utf 4/1/2010 2:22:01 AM

In your previous post you said:
 "I've got some email that I wasn't getting before."
Does that mean, it is fixed, or partly fixed? Please explain the =
remaining
problem more fully.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Bob Lane" <BobLane@discussions.microsoft.com> wrote in message =
news:7AC9C071-FB54-42E9-B6ED-58CA8EF8EE84@microsoft.com...
> Both computers have the same "Leave a copy..." setting.  What do I do =
now?
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> Any messages you downloaded with Windows Mail before changing that =
setting
>> will no longer be on Charter webmail.
>> In order for two computers checking the same mail account to get all =
messages,
>> both computers must use the "Leave a copy..." setting. That is the =
default for
>> Windows Live Mail but not for Windows Mail.
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>
0
Reply Gary 4/1/2010 3:15:46 AM

As of 3:00 this afternoon, my Vista computer (Windows Mail) had been on for 
36 hours straight and I received a total of 68 messages.  Appears to be 
receiving messages normally.  I then turned off the Vista computer and opened 
up Windows Live Mail on my Windows 7 computer.  I'll leave it on for the next 
36 hours and see what happens.  So far, over 7 hours, only 3 messages.  I'll 
check back tomorrow.

BTW, I've answered all of these Discussion Group messages on my Windows 7 
computer and have checked the "Notify me of replies" box every time.  I have 
not received any notifications.

Thanks!

Bob Lane
Pinson, AL

"Gary VanderMolen [MVP]" wrote:

> In your previous post you said:
>  "I've got some email that I wasn't getting before."
> Does that mean, it is fixed, or partly fixed? Please explain the remaining
> problem more fully.
> 
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com

0
Reply Utf 4/2/2010 3:19:01 AM

Don't use the buggy web interface to this newsgroup. Get it directly via
your news reader. Click on this:

 news://msnews.microsoft.com/microsoft.public.windows.live.mail.desktop=20

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Bob Lane" <BobLane@discussions.microsoft.com> wrote in message =
news:36CFA7CC-9B2D-4075-88FE-6494408FF818@microsoft.com...
> As of 3:00 this afternoon, my Vista computer (Windows Mail) had been =
on for=20
> 36 hours straight and I received a total of 68 messages.  Appears to =
be=20
> receiving messages normally.  I then turned off the Vista computer and =
opened=20
> up Windows Live Mail on my Windows 7 computer.  I'll leave it on for =
the next=20
> 36 hours and see what happens.  So far, over 7 hours, only 3 messages. =
 I'll=20
> check back tomorrow.
>=20
> BTW, I've answered all of these Discussion Group messages on my =
Windows 7=20
> computer and have checked the "Notify me of replies" box every time.  =
I have=20
> not received any notifications.
>=20
> Thanks!
>=20
> Bob Lane
> Pinson, AL
>=20
> "Gary VanderMolen [MVP]" wrote:
>=20
>> In your previous post you said:
>>  "I've got some email that I wasn't getting before."
>> Does that mean, it is fixed, or partly fixed? Please explain the =
remaining
>> problem more fully.
>>=20
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>
0
Reply Gary 4/2/2010 4:00:02 AM

Thanks!  So far (23 hours), only 19 messages.  I did get an email forwarded 
from eBay, which hasn't happened since I changed to Windows 7.

Bob Lane
Pinson, AL


"Gary VanderMolen [MVP]" <gary@NoMail.invalid> wrote in message 
news:#ydQ3jh0KHA.4168@TK2MSFTNGP02.phx.gbl...
> Don't use the buggy web interface to this newsgroup. Get it directly via
> your news reader. Click on this:
>
> news://msnews.microsoft.com/microsoft.public.windows.live.mail.desktop
>
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
 

0
Reply Bob 4/2/2010 7:43:04 PM

This is the first Newsgroup I've ever joined.  So far (23 hours), only 19 
messages on the Windows 7 computer.  I did receive a forwarded eBay message, 
which hasn't happened since I changed to Windows 7.

Bob Lane
Pinson, AL


"Gary VanderMolen [MVP]" <gary@NoMail.invalid> wrote in message 
news:#ydQ3jh0KHA.4168@TK2MSFTNGP02.phx.gbl...
> Don't use the buggy web interface to this newsgroup. Get it directly via
> your news reader. Click on this:
>
> news://msnews.microsoft.com/microsoft.public.windows.live.mail.desktop
>
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
>
>
> "Bob Lane" <BobLane@discussions.microsoft.com> wrote in message 
> news:36CFA7CC-9B2D-4075-88FE-6494408FF818@microsoft.com...
>> As of 3:00 this afternoon, my Vista computer (Windows Mail) had been on 
>> for
>> 36 hours straight and I received a total of 68 messages.  Appears to be
>> receiving messages normally.  I then turned off the Vista computer and 
>> opened
>> up Windows Live Mail on my Windows 7 computer.  I'll leave it on for the 
>> next
>> 36 hours and see what happens.  So far, over 7 hours, only 3 messages. 
>> I'll
>> check back tomorrow.
>>
>> BTW, I've answered all of these Discussion Group messages on my Windows 7
>> computer and have checked the "Notify me of replies" box every time.  I 
>> have
>> not received any notifications.
>>
>> Thanks!
>>
>> Bob Lane
>> Pinson, AL
>>
>> "Gary VanderMolen [MVP]" wrote:
>>
>>> In your previous post you said:
>>>  "I've got some email that I wasn't getting before."
>>> Does that mean, it is fixed, or partly fixed? Please explain the 
>>> remaining
>>> problem more fully.
>>>
>>> -- 
>>> Gary VanderMolen, Microsoft MVP (Mail)
>>> Microsoft MVP program: http://mvp.support.microsoft.com
>> 
0
Reply Bob 4/2/2010 7:58:10 PM

Good to see you are posting to the newsgroup from your WLM rather
than the web interface.

I take it you are still concerned that you are not receiving all your =
email
messages in Windows 7 computer. I really don't know why some of
your incoming mail is not arriving. Usually email is an all or nothing =
deal.
Make sure your Vista computer is not configured to delete messages
from the server after downloading them. The only other variable is
whether your mail provider is using spam filtering on the server.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Bob Lane" <rslane@charter.net> wrote in message =
news:%23SeIU7p0KHA.3652@TK2MSFTNGP04.phx.gbl...
> This is the first Newsgroup I've ever joined.  So far (23 hours), only =
19=20
> messages on the Windows 7 computer.  I did receive a forwarded eBay =
message,=20
> which hasn't happened since I changed to Windows 7.
>=20
> Bob Lane
> Pinson, AL
>=20
>=20
> "Gary VanderMolen [MVP]" <gary@NoMail.invalid> wrote in message=20
> news:#ydQ3jh0KHA.4168@TK2MSFTNGP02.phx.gbl...
>> Don't use the buggy web interface to this newsgroup. Get it directly =
via
>> your news reader. Click on this:
>>
>> =
news://msnews.microsoft.com/microsoft.public.windows.live.mail.desktop
>>
>> --=20
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>>
>>
>> "Bob Lane" <BobLane@discussions.microsoft.com> wrote in message=20
>> news:36CFA7CC-9B2D-4075-88FE-6494408FF818@microsoft.com...
>>> As of 3:00 this afternoon, my Vista computer (Windows Mail) had been =
on=20
>>> for
>>> 36 hours straight and I received a total of 68 messages.  Appears to =
be
>>> receiving messages normally.  I then turned off the Vista computer =
and=20
>>> opened
>>> up Windows Live Mail on my Windows 7 computer.  I'll leave it on for =
the=20
>>> next
>>> 36 hours and see what happens.  So far, over 7 hours, only 3 =
messages.=20
>>> I'll
>>> check back tomorrow.
>>>
>>> BTW, I've answered all of these Discussion Group messages on my =
Windows 7
>>> computer and have checked the "Notify me of replies" box every time. =
 I=20
>>> have
>>> not received any notifications.
>>>
>>> Thanks!
>>>
>>> Bob Lane
>>> Pinson, AL
>>>
>>> "Gary VanderMolen [MVP]" wrote:
>>>
>>>> In your previous post you said:
>>>>  "I've got some email that I wasn't getting before."
>>>> Does that mean, it is fixed, or partly fixed? Please explain the=20
>>>> remaining
>>>> problem more fully.
>>>>
>>>> --=20
>>>> Gary VanderMolen, Microsoft MVP (Mail)
>>>> Microsoft MVP program: http://mvp.support.microsoft.com
>>>
0
Reply Gary 4/4/2010 5:26:44 PM

I just figured out how to sync up this Newsgroup.  My computer has been 
completely off since very early AM Sunday.  When I turned it on and booted 
up Windows Live Mail it said no new messages.  I went away and when I 
returned 15 minutes later, there were 12 messages waiting for me.  It always 
does this.  With Windows Mail, when I booted up the program, it instantly 
downloads my waiting mail.

I haven't turned on my Vista computer since late Friday night, so I don't 
know what's happening with that.  In Live Mail, if I open up 
"Tools/Accounts/Charter/ Advanced/Delivery", The box for "leaving messages 
on server" is checked, but NOT the two boxes below it.  Is this correct? 
BTW, should I be able to see these messages at Charter Webmail?

I'll keep an eye on things and report back.

Bob Lane
Pinson, AL


"Gary VanderMolen [MVP]" <gary@NoMail.invalid> wrote in message 
news:uXogAwB1KHA.5996@TK2MSFTNGP05.phx.gbl...

> Good to see you are posting to the newsgroup from your WLM rather
> than the web interface.
>
> I take it you are still concerned that you are not receiving all your 
> email
> messages in Windows 7 computer. I really don't know why some of
> your incoming mail is not arriving. Usually email is an all or nothing 
> deal.
> Make sure your Vista computer is not configured to delete messages
> from the server after downloading them. The only other variable is
> whether your mail provider is using spam filtering on the server.
>
> -- 
> Gary VanderMolen, Microsoft MVP (Mail)
> Microsoft MVP program: http://mvp.support.microsoft.com
 

0
Reply Bob 4/5/2010 7:19:38 PM

Sounds like at Tools, Options, General you've set WLM to check for new 
messages every xx minutes but Not to do so at start up.

As for your Leave a copy on the server settings, that depends on what 
you want to do.

With your current settings, the message should stay on the server 
forever and be available in webmail.  If they aren't, then either some 
other program/device (perhaps Windows Mail) is accessing the same 
account and not leaving a copy there OR the mail server has some policy 
of deleting messages after download or a certain time interval.

-- 

Mike - http://TechHelp.Santovec.us



"Bob Lane" <rslane@charter.net> wrote in message 
news:#YSDyTP1KHA.752@TK2MSFTNGP04.phx.gbl...
> I just figured out how to sync up this Newsgroup.  My computer has 
> been completely off since very early AM Sunday.  When I turned it on 
> and booted up Windows Live Mail it said no new messages.  I went away 
> and when I returned 15 minutes later, there were 12 messages waiting 
> for me.  It always does this.  With Windows Mail, when I booted up the 
> program, it instantly downloads my waiting mail.
>
> I haven't turned on my Vista computer since late Friday night, so I 
> don't know what's happening with that.  In Live Mail, if I open up 
> "Tools/Accounts/Charter/ Advanced/Delivery", The box for "leaving 
> messages on server" is checked, but NOT the two boxes below it.  Is 
> this correct? BTW, should I be able to see these messages at Charter 
> Webmail?
>
> I'll keep an eye on things and report back.
>
> Bob Lane
> Pinson, AL
>
>
> "Gary VanderMolen [MVP]" <gary@NoMail.invalid> wrote in message 
> news:uXogAwB1KHA.5996@TK2MSFTNGP05.phx.gbl...
>
>> Good to see you are posting to the newsgroup from your WLM rather
>> than the web interface.
>>
>> I take it you are still concerned that you are not receiving all your 
>> email
>> messages in Windows 7 computer. I really don't know why some of
>> your incoming mail is not arriving. Usually email is an all or 
>> nothing deal.
>> Make sure your Vista computer is not configured to delete messages
>> from the server after downloading them. The only other variable is
>> whether your mail provider is using spam filtering on the server.
>>
>> -- 
>> Gary VanderMolen, Microsoft MVP (Mail)
>> Microsoft MVP program: http://mvp.support.microsoft.com
>
> 

0
Reply Michael 4/5/2010 8:40:47 PM

Mike,

If I leave my Vista computer on for 3-4 days, the mail I receive seems to be 
coming from the normal sources.  If I leave the Windows 7 computer on for 
3-4 days, I'm definitely restricted from receiving mail from normal sources.

Both computers are set exactly the same way to retain messages on the 
server, but I never see them there.  In Charter Webmail I see no controls 
for spam filtering, although the Charter Security Suite does that and also 
filters email messages.

What do I do here.  This is getting to be a pain in the butt!

Thanks!

Bob Lane
Pinson, AL


"Michael Santovec" <michael@santovec.XXX> wrote in message 
news:ucubHBQ1KHA.5004@TK2MSFTNGP05.phx.gbl...
> Sounds like at Tools, Options, General you've set WLM to check for new 
> messages every xx minutes but Not to do so at start up.
>
> As for your Leave a copy on the server settings, that depends on what you 
> want to do.
>
> With your current settings, the message should stay on the server forever 
> and be available in webmail.  If they aren't, then either some other 
> program/device (perhaps Windows Mail) is accessing the same account and 
> not leaving a copy there OR the mail server has some policy of deleting 
> messages after download or a certain time interval.
>
> -- 
>
> Mike - http://TechHelp.Santovec.us
>
>
>
> "Bob Lane" <rslane@charter.net> wrote in message 
> news:#YSDyTP1KHA.752@TK2MSFTNGP04.phx.gbl...
>> I just figured out how to sync up this Newsgroup.  My computer has been 
>> completely off since very early AM Sunday.  When I turned it on and 
>> booted up Windows Live Mail it said no new messages.  I went away and 
>> when I returned 15 minutes later, there were 12 messages waiting for me. 
>> It always does this.  With Windows Mail, when I booted up the program, it 
>> instantly downloads my waiting mail.
>>
>> I haven't turned on my Vista computer since late Friday night, so I don't 
>> know what's happening with that.  In Live Mail, if I open up 
>> "Tools/Accounts/Charter/ Advanced/Delivery", The box for "leaving 
>> messages on server" is checked, but NOT the two boxes below it.  Is this 
>> correct? BTW, should I be able to see these messages at Charter Webmail?
>>
>> I'll keep an eye on things and report back.
>>
>> Bob Lane
>> Pinson, AL
>>
>>
>> "Gary VanderMolen [MVP]" <gary@NoMail.invalid> wrote in message 
>> news:uXogAwB1KHA.5996@TK2MSFTNGP05.phx.gbl...
>>
>>> Good to see you are posting to the newsgroup from your WLM rather
>>> than the web interface.
>>>
>>> I take it you are still concerned that you are not receiving all your 
>>> email
>>> messages in Windows 7 computer. I really don't know why some of
>>> your incoming mail is not arriving. Usually email is an all or nothing 
>>> deal.
>>> Make sure your Vista computer is not configured to delete messages
>>> from the server after downloading them. The only other variable is
>>> whether your mail provider is using spam filtering on the server.
>>>
>>> -- 
>>> Gary VanderMolen, Microsoft MVP (Mail)
>>> Microsoft MVP program: http://mvp.support.microsoft.com
>>
>>
> 
0
Reply Bob 4/12/2010 10:01:25 PM

I suggest you uninstall the Charter Security Suite, reboot, than install
Microsoft Security Essentials:
http://www.microsoft.com/security_essentials/
Unlike the Charter crapware, MSE is 100% compatible with Microsoft's
email programs.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"Bob Lane" <rslane@charter.net> wrote in message =
news:%23d75zuo2KHA.4912@TK2MSFTNGP06.phx.gbl...
> Mike,
>=20
> If I leave my Vista computer on for 3-4 days, the mail I receive seems =
to be=20
> coming from the normal sources.  If I leave the Windows 7 computer on =
for=20
> 3-4 days, I'm definitely restricted from receiving mail from normal =
sources.
>=20
> Both computers are set exactly the same way to retain messages on the=20
> server, but I never see them there.  In Charter Webmail I see no =
controls=20
> for spam filtering, although the Charter Security Suite does that and =
also=20
> filters email messages.
>=20
> What do I do here.  This is getting to be a pain in the butt!
>=20
> Thanks!
>=20
> Bob Lane
> Pinson, AL
>=20
>=20
> "Michael Santovec" <michael@santovec.XXX> wrote in message=20
> news:ucubHBQ1KHA.5004@TK2MSFTNGP05.phx.gbl...
>> Sounds like at Tools, Options, General you've set WLM to check for =
new=20
>> messages every xx minutes but Not to do so at start up.
>>
>> As for your Leave a copy on the server settings, that depends on what =
you=20
>> want to do.
>>
>> With your current settings, the message should stay on the server =
forever=20
>> and be available in webmail.  If they aren't, then either some other=20
>> program/device (perhaps Windows Mail) is accessing the same account =
and=20
>> not leaving a copy there OR the mail server has some policy of =
deleting=20
>> messages after download or a certain time interval.
>>
>> --=20
>>
>> Mike - http://TechHelp.Santovec.us
>>
>>
>>
>> "Bob Lane" <rslane@charter.net> wrote in message=20
>> news:#YSDyTP1KHA.752@TK2MSFTNGP04.phx.gbl...
>>> I just figured out how to sync up this Newsgroup.  My computer has =
been=20
>>> completely off since very early AM Sunday.  When I turned it on and=20
>>> booted up Windows Live Mail it said no new messages.  I went away =
and=20
>>> when I returned 15 minutes later, there were 12 messages waiting for =
me.=20
>>> It always does this.  With Windows Mail, when I booted up the =
program, it=20
>>> instantly downloads my waiting mail.
>>>
>>> I haven't turned on my Vista computer since late Friday night, so I =
don't=20
>>> know what's happening with that.  In Live Mail, if I open up=20
>>> "Tools/Accounts/Charter/ Advanced/Delivery", The box for "leaving=20
>>> messages on server" is checked, but NOT the two boxes below it.  Is =
this=20
>>> correct? BTW, should I be able to see these messages at Charter =
Webmail?
>>>
>>> I'll keep an eye on things and report back.
>>>
>>> Bob Lane
>>> Pinson, AL
>>>
>>>
>>> "Gary VanderMolen [MVP]" <gary@NoMail.invalid> wrote in message=20
>>> news:uXogAwB1KHA.5996@TK2MSFTNGP05.phx.gbl...
>>>
>>>> Good to see you are posting to the newsgroup from your WLM rather
>>>> than the web interface.
>>>>
>>>> I take it you are still concerned that you are not receiving all =
your=20
>>>> email
>>>> messages in Windows 7 computer. I really don't know why some of
>>>> your incoming mail is not arriving. Usually email is an all or =
nothing=20
>>>> deal.
>>>> Make sure your Vista computer is not configured to delete messages
>>>> from the server after downloading them. The only other variable is
>>>> whether your mail provider is using spam filtering on the server.
>>>>
>>>> --=20
>>>> Gary VanderMolen, Microsoft MVP (Mail)
>>>> Microsoft MVP program: http://mvp.support.microsoft.com
>>>
>>>
>>
0
Reply Gary 4/13/2010 12:34:40 AM

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