IMAP setup not working - microsoft.public.windows.live.mail.desktop

Hello! I tried to setup an IMAP account but only incoming mail is working. I always get an error when trying to send mails: An unknown error has occurred. Subject 'Test message 465 IMAP' Server: 'mail.univie.ac.at' Windows Live Mail Error ID: 0x800CCC0B Protocol: SMTP Port: 465 Secure(SSL): Yes Here's my setup: Outgoing mail (SMTP): mail.univie.ac.at Outgoing Mail Server: "My server requires authentication" checked and "Use same settings as my incoming mail server" Outgoing mail port: 465 (SSL checked) Here's the working setting tab from Thunderbird 3: http://i.imgur.com/ok9rp.png I think I have exactly the same settings in WLM but it doesn't work. Here's another working setting for Thunderbird 3 which also won't work in WLM because I don't know where an option for STARTLS is: http://i.imgur.com/lFx7T.png Anyone knows how I can make this account (outgoing mails) work wit IMAP? Thanks P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo in the German Win version.

I don't believe that Windows Live Mail supports TLS or STARTLS. There seems to be confusion over how those protocols differ from SSL (which WLMdoes support), see http://sial.org/howto/openssl/tls-name/ Have you tried using port 587 without SSL? Gary VanderMolen, Microsoft MVP (Mail) "Phil" wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... Hello! I tried to setup an IMAP account but only incoming mail is working. I always get an error when trying to send mails: An unknown error has occurred. Subject 'Test message 465 IMAP' Server: 'mail.univie.ac.at' Windows Live Mail Error ID: 0x800CCC0B Protocol: SMTP Port: 465 Secure(SSL): Yes Here's my setup: Outgoing mail (SMTP): mail.univie.ac.at Outgoing Mail Server: "My server requires authentication" checked and "Use same settings as my incoming mail server" Outgoing mail port: 465 (SSL checked) Here's the working setting tab from Thunderbird 3: http://i.imgur.com/ok9rp.png I think I have exactly the same settings in WLM but it doesn't work. Here's another working setting for Thunderbird 3 which also won't work in WLM because I don't know where an option for STARTLS is: http://i.imgur.com/lFx7T.png Anyone knows how I can make this account (outgoing mails) work wit IMAP? Thanks P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo in the German Win version.

There is no specific STARTLS setting in WLM. Just check the SSL box. Did you try port 587? Was there any more to the error message? Often there is also a Socket Error code further down. You might need to scroll the error dialog window. 0x800CCC0B = Server or maildrop is busy. Might another program, PC, or device be trying to access the same account at the same time? Within WLM, look at - Tools (ALT+T), Options, General, Check for new messages every xx minutes - Tools, Options, Send, Send Immediately If Both of them are checked, uncheck one of them. -- Mike - http://TechHelp.Santovec.us "Phil" <mail@invalid.com> wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... > Hello! > > I tried to setup an IMAP account but only incoming mail is working. > I always get an error when trying to send mails: > An unknown error has occurred. > > Subject 'Test message 465 IMAP' > Server: 'mail.univie.ac.at' > Windows Live Mail Error ID: 0x800CCC0B > Protocol: SMTP > Port: 465 > Secure(SSL): Yes > > Here's my setup: > Outgoing mail (SMTP): mail.univie.ac.at > Outgoing Mail Server: "My server requires authentication" checked and > "Use same settings as my incoming mail server" > Outgoing mail port: 465 (SSL checked) > > Here's the working setting tab from Thunderbird 3: > http://i.imgur.com/ok9rp.png > > I think I have exactly the same settings in WLM but it doesn't work. > > Here's another working setting for Thunderbird 3 which also won't work > in WLM because I don't know where an option for STARTLS is: > http://i.imgur.com/lFx7T.png > > Anyone knows how I can make this account (outgoing mails) work wit > IMAP? > > Thanks > > P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge > typo in the German Win version. >

Thanks for the links and your suggestion. Port 587 without SSL didn't work either. Error message: The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'axxxxx@univie.ac.at'. Subject 'Test 587' Server Error: 530 Server Response: 530 Authentication required Server: 'mail.univie.ac.at' Windows Live Mail Error ID: 0x800CCC78 Protocol: SMTP Port: 587 Secure(SSL): No "Gary VanderMolen (MVP)" wrote in message news:#OluEPfJLHA.680@TK2MSFTNGP04.phx.gbl... I don't believe that Windows Live Mail supports TLS or STARTLS. There seems to be confusion over how those protocols differ from SSL (which WLMdoes support), see http://sial.org/howto/openssl/tls-name/ Have you tried using port 587 without SSL? Gary VanderMolen, Microsoft MVP (Mail) "Phil" wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... Hello! I tried to setup an IMAP account but only incoming mail is working. I always get an error when trying to send mails: An unknown error has occurred. Subject 'Test message 465 IMAP' Server: 'mail.univie.ac.at' Windows Live Mail Error ID: 0x800CCC0B Protocol: SMTP Port: 465 Secure(SSL): Yes Here's my setup: Outgoing mail (SMTP): mail.univie.ac.at Outgoing Mail Server: "My server requires authentication" checked and "Use same settings as my incoming mail server" Outgoing mail port: 465 (SSL checked) Here's the working setting tab from Thunderbird 3: http://i.imgur.com/ok9rp.png I think I have exactly the same settings in WLM but it doesn't work. Here's another working setting for Thunderbird 3 which also won't work in WLM because I don't know where an option for STARTLS is: http://i.imgur.com/lFx7T.png Anyone knows how I can make this account (outgoing mails) work wit IMAP? Thanks P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo in the German Win version.

Thank you too for your suggestions. I tried port 587 with and without SSL. It didn't work either. I also unchecked one of your suggested options. Unfortunately the error message doesn't say more. Thanks for your help though. "Michael Santovec" wrote in message news:upraQPfJLHA.1996@TK2MSFTNGP06.phx.gbl... There is no specific STARTLS setting in WLM. Just check the SSL box. Did you try port 587? Was there any more to the error message? Often there is also a Socket Error code further down. You might need to scroll the error dialog window. 0x800CCC0B = Server or maildrop is busy. Might another program, PC, or device be trying to access the same account at the same time? Within WLM, look at - Tools (ALT+T), Options, General, Check for new messages every xx minutes - Tools, Options, Send, Send Immediately If Both of them are checked, uncheck one of them. -- Mike - http://TechHelp.Santovec.us "Phil" <mail@invalid.com> wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... > Hello! > > I tried to setup an IMAP account but only incoming mail is working. > I always get an error when trying to send mails: > An unknown error has occurred. > > Subject 'Test message 465 IMAP' > Server: 'mail.univie.ac.at' > Windows Live Mail Error ID: 0x800CCC0B > Protocol: SMTP > Port: 465 > Secure(SSL): Yes > > Here's my setup: > Outgoing mail (SMTP): mail.univie.ac.at > Outgoing Mail Server: "My server requires authentication" checked and "Use > same settings as my incoming mail server" > Outgoing mail port: 465 (SSL checked) > > Here's the working setting tab from Thunderbird 3: > http://i.imgur.com/ok9rp.png > > I think I have exactly the same settings in WLM but it doesn't work. > > Here's another working setting for Thunderbird 3 which also won't work in > WLM because I don't know where an option for STARTLS is: > http://i.imgur.com/lFx7T.png > > Anyone knows how I can make this account (outgoing mails) work wit IMAP? > > Thanks > > P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo > in the German Win version. >

Make sure you have send authentication enabled when using port 587. Go to Tools, Accounts, select that account, Properties, Servers. Enable the "My server requires authentication" option. If that setting was already checked, call the University help desk for advice. It may be that they don't allow off-campus access. Gary VanderMolen, Microsoft MVP (Mail) "Phil" wrote in message news:eMl#9rhJLHA.4756@TK2MSFTNGP05.phx.gbl... Thanks for the links and your suggestion. Port 587 without SSL didn't work either. Error message: The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'axxxxx@univie.ac.at'. Subject 'Test 587' Server Error: 530 Server Response: 530 Authentication required Server: 'mail.univie.ac.at' Windows Live Mail Error ID: 0x800CCC78 Protocol: SMTP Port: 587 Secure(SSL): No "Gary VanderMolen (MVP)" wrote in message news:#OluEPfJLHA.680@TK2MSFTNGP04.phx.gbl... I don't believe that Windows Live Mail supports TLS or STARTLS. There seems to be confusion over how those protocols differ from SSL (which WLMdoes support), see http://sial.org/howto/openssl/tls-name/ Have you tried using port 587 without SSL? Gary VanderMolen, Microsoft MVP (Mail) "Phil" wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... Hello! I tried to setup an IMAP account but only incoming mail is working. I always get an error when trying to send mails: An unknown error has occurred. Subject 'Test message 465 IMAP' Server: 'mail.univie.ac.at' Windows Live Mail Error ID: 0x800CCC0B Protocol: SMTP Port: 465 Secure(SSL): Yes Here's my setup: Outgoing mail (SMTP): mail.univie.ac.at Outgoing Mail Server: "My server requires authentication" checked and "Use same settings as my incoming mail server" Outgoing mail port: 465 (SSL checked) Here's the working setting tab from Thunderbird 3: http://i.imgur.com/ok9rp.png I think I have exactly the same settings in WLM but it doesn't work. Here's another working setting for Thunderbird 3 which also won't work in WLM because I don't know where an option for STARTLS is: http://i.imgur.com/lFx7T.png Anyone knows how I can make this account (outgoing mails) work wit IMAP? Thanks P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo in the German Win version.

Here are the Windows Mail setup instructions (in German) for your mail server (Windows Live Mail should be closely similar). http://www.univie.ac.at/ZID/anleitungen-mailing/windowsmail/ http://www.univie.ac.at/ZID/anleitungen-mailing/ Does this help? "Phil" <mail@invalid.com> wrote in message news:#H#Z#rhJLHA.4756@TK2MSFTNGP05.phx.gbl... > Thank you too for your suggestions. > I tried port 587 with and without SSL. It didn't work either. > I also unchecked one of your suggested options. > > Unfortunately the error message doesn't say more. > > Thanks for your help though. > > "Michael Santovec" wrote in message > news:upraQPfJLHA.1996@TK2MSFTNGP06.phx.gbl... > > There is no specific STARTLS setting in WLM. Just check the SSL box. > > Did you try port 587? > > Was there any more to the error message? Often there is also a Socket > Error code further down. You might need to scroll the error dialog > window. > > 0x800CCC0B = Server or maildrop is busy. > > Might another program, PC, or device be trying to access the same > account at the same time? > > Within WLM, look at > - Tools (ALT+T), Options, General, Check for new messages every xx > minutes > - Tools, Options, Send, Send Immediately > > If Both of them are checked, uncheck one of them. > > -- > > Mike - http://TechHelp.Santovec.us > > > > "Phil" <mail@invalid.com> wrote in message > news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... >> Hello! >> >> I tried to setup an IMAP account but only incoming mail is working. >> I always get an error when trying to send mails: >> An unknown error has occurred. >> >> Subject 'Test message 465 IMAP' >> Server: 'mail.univie.ac.at' >> Windows Live Mail Error ID: 0x800CCC0B >> Protocol: SMTP >> Port: 465 >> Secure(SSL): Yes >> >> Here's my setup: >> Outgoing mail (SMTP): mail.univie.ac.at >> Outgoing Mail Server: "My server requires authentication" checked and >> "Use same settings as my incoming mail server" >> Outgoing mail port: 465 (SSL checked) >> >> Here's the working setting tab from Thunderbird 3: >> http://i.imgur.com/ok9rp.png >> >> I think I have exactly the same settings in WLM but it doesn't work. >> >> Here's another working setting for Thunderbird 3 which also won't work in >> WLM because I don't know where an option for STARTLS is: >> http://i.imgur.com/lFx7T.png >> >> Anyone knows how I can make this account (outgoing mails) work wit IMAP? >> >> Thanks >> >> P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo >> in the German Win version. >>

Yeah, that setting is already checked. Off-campus access is allowed since everything works with Thunderbird on the same machine (both ports 587 and 465). Anyone knows how I can remove my IP-address from a Wireshark log? Then I could upload the Wireshark logs from Thunderbird and WLM if someone's interested. The only thing I can recognize is that protocol TLSv1 is used and the log from WLM shows some red lines. If WLM really doesn't support TLS then this might be the problem. But I checked now Wireshark when receiving mails and there's also TLSv1 used and receiving mails works. I really don't know what's wrong. Maybe it has something to do with the red lines in Wireshark. Here's one example: Acknowledgement number: Broken TCP. The acknowledge field is nonzero while the ACK flag is not set "Gary VanderMolen (MVP)" wrote in message news:OPq6j5hJLHA.4120@TK2MSFTNGP02.phx.gbl... Make sure you have send authentication enabled when using port 587. Go to Tools, Accounts, select that account, Properties, Servers. Enable the "My server requires authentication" option. If that setting was already checked, call the University help desk for advice. It may be that they don't allow off-campus access. Gary VanderMolen, Microsoft MVP (Mail) "Phil" wrote in message news:eMl#9rhJLHA.4756@TK2MSFTNGP05.phx.gbl... Thanks for the links and your suggestion. Port 587 without SSL didn't work either. Error message: The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'axxxxx@univie.ac.at'. Subject 'Test 587' Server Error: 530 Server Response: 530 Authentication required Server: 'mail.univie.ac.at' Windows Live Mail Error ID: 0x800CCC78 Protocol: SMTP Port: 587 Secure(SSL): No "Gary VanderMolen (MVP)" wrote in message news:#OluEPfJLHA.680@TK2MSFTNGP04.phx.gbl... I don't believe that Windows Live Mail supports TLS or STARTLS. There seems to be confusion over how those protocols differ from SSL (which WLMdoes support), see http://sial.org/howto/openssl/tls-name/ Have you tried using port 587 without SSL? Gary VanderMolen, Microsoft MVP (Mail) "Phil" wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... Hello! I tried to setup an IMAP account but only incoming mail is working. I always get an error when trying to send mails: An unknown error has occurred. Subject 'Test message 465 IMAP' Server: 'mail.univie.ac.at' Windows Live Mail Error ID: 0x800CCC0B Protocol: SMTP Port: 465 Secure(SSL): Yes Here's my setup: Outgoing mail (SMTP): mail.univie.ac.at Outgoing Mail Server: "My server requires authentication" checked and "Use same settings as my incoming mail server" Outgoing mail port: 465 (SSL checked) Here's the working setting tab from Thunderbird 3: http://i.imgur.com/ok9rp.png I think I have exactly the same settings in WLM but it doesn't work. Here's another working setting for Thunderbird 3 which also won't work in WLM because I don't know where an option for STARTLS is: http://i.imgur.com/lFx7T.png Anyone knows how I can make this account (outgoing mails) work wit IMAP? Thanks P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo in the German Win version.

Thanks! Those are the instructions I used in first place to setup the account. But it doesn't work in WLM, only in Thunderbird. "Magnus" wrote in message news:OlpF07hJLHA.4824@TK2MSFTNGP05.phx.gbl... Here are the Windows Mail setup instructions (in German) for your mail server (Windows Live Mail should be closely similar). http://www.univie.ac.at/ZID/anleitungen-mailing/windowsmail/ http://www.univie.ac.at/ZID/anleitungen-mailing/ Does this help? "Phil" <mail@invalid.com> wrote in message news:#H#Z#rhJLHA.4756@TK2MSFTNGP05.phx.gbl... > Thank you too for your suggestions. > I tried port 587 with and without SSL. It didn't work either. > I also unchecked one of your suggested options. > > Unfortunately the error message doesn't say more. > > Thanks for your help though. > > "Michael Santovec" wrote in message > news:upraQPfJLHA.1996@TK2MSFTNGP06.phx.gbl... > > There is no specific STARTLS setting in WLM. Just check the SSL box. > > Did you try port 587? > > Was there any more to the error message? Often there is also a Socket > Error code further down. You might need to scroll the error dialog > window. > > 0x800CCC0B = Server or maildrop is busy. > > Might another program, PC, or device be trying to access the same > account at the same time? > > Within WLM, look at > - Tools (ALT+T), Options, General, Check for new messages every xx > minutes > - Tools, Options, Send, Send Immediately > > If Both of them are checked, uncheck one of them. > > -- > > Mike - http://TechHelp.Santovec.us > > > > "Phil" <mail@invalid.com> wrote in message > news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... >> Hello! >> >> I tried to setup an IMAP account but only incoming mail is working. >> I always get an error when trying to send mails: >> An unknown error has occurred. >> >> Subject 'Test message 465 IMAP' >> Server: 'mail.univie.ac.at' >> Windows Live Mail Error ID: 0x800CCC0B >> Protocol: SMTP >> Port: 465 >> Secure(SSL): Yes >> >> Here's my setup: >> Outgoing mail (SMTP): mail.univie.ac.at >> Outgoing Mail Server: "My server requires authentication" checked and >> "Use same settings as my incoming mail server" >> Outgoing mail port: 465 (SSL checked) >> >> Here's the working setting tab from Thunderbird 3: >> http://i.imgur.com/ok9rp.png >> >> I think I have exactly the same settings in WLM but it doesn't work. >> >> Here's another working setting for Thunderbird 3 which also won't work in >> WLM because I don't know where an option for STARTLS is: >> http://i.imgur.com/lFx7T.png >> >> Anyone knows how I can make this account (outgoing mails) work wit IMAP? >> >> Thanks >> >> P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo >> in the German Win version. >>

In the link that Magnus referenced http://www.univie.ac.at/ZID/anleitungen-mailing/windowsmail/ I see no mention of TLS. It specifies using port 465 with SSL. If that doesn't work, then I don't know what else to suggest. It acts like the "My server requires authentication setting" is not taking effect. Try deleting the account, restarting WLM, then recreate the account. Gary VanderMolen, Microsoft MVP (Mail) "Phil" wrote in message news:#OE6yTiJLHA.3656@TK2MSFTNGP05.phx.gbl... Yeah, that setting is already checked. Off-campus access is allowed since everything works with Thunderbird on the same machine (both ports 587 and 465). Anyone knows how I can remove my IP-address from a Wireshark log? Then I could upload the Wireshark logs from Thunderbird and WLM if someone's interested. The only thing I can recognize is that protocol TLSv1 is used and the log from WLM shows some red lines. If WLM really doesn't support TLS then this might be the problem. But I checked now Wireshark when receiving mails and there's also TLSv1 used and receiving mails works. I really don't know what's wrong. Maybe it has something to do with the red lines in Wireshark. Here's one example: Acknowledgement number: Broken TCP. The acknowledge field is nonzero while the ACK flag is not set "Gary VanderMolen (MVP)" wrote in message news:OPq6j5hJLHA.4120@TK2MSFTNGP02.phx.gbl... Make sure you have send authentication enabled when using port 587. Go to Tools, Accounts, select that account, Properties, Servers. Enable the "My server requires authentication" option. If that setting was already checked, call the University help desk for advice. It may be that they don't allow off-campus access. Gary VanderMolen, Microsoft MVP (Mail) "Phil" wrote in message news:eMl#9rhJLHA.4756@TK2MSFTNGP05.phx.gbl... Thanks for the links and your suggestion. Port 587 without SSL didn't work either. Error message: The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'axxxxx@univie.ac.at'. Subject 'Test 587' Server Error: 530 Server Response: 530 Authentication required Server: 'mail.univie.ac.at' Windows Live Mail Error ID: 0x800CCC78 Protocol: SMTP Port: 587 Secure(SSL): No "Gary VanderMolen (MVP)" wrote in message news:#OluEPfJLHA.680@TK2MSFTNGP04.phx.gbl... I don't believe that Windows Live Mail supports TLS or STARTLS. There seems to be confusion over how those protocols differ from SSL (which WLMdoes support), see http://sial.org/howto/openssl/tls-name/ Have you tried using port 587 without SSL? Gary VanderMolen, Microsoft MVP (Mail) "Phil" wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... Hello! I tried to setup an IMAP account but only incoming mail is working. I always get an error when trying to send mails: An unknown error has occurred. Subject 'Test message 465 IMAP' Server: 'mail.univie.ac.at' Windows Live Mail Error ID: 0x800CCC0B Protocol: SMTP Port: 465 Secure(SSL): Yes Here's my setup: Outgoing mail (SMTP): mail.univie.ac.at Outgoing Mail Server: "My server requires authentication" checked and "Use same settings as my incoming mail server" Outgoing mail port: 465 (SSL checked) Here's the working setting tab from Thunderbird 3: http://i.imgur.com/ok9rp.png I think I have exactly the same settings in WLM but it doesn't work. Here's another working setting for Thunderbird 3 which also won't work in WLM because I don't know where an option for STARTLS is: http://i.imgur.com/lFx7T.png Anyone knows how I can make this account (outgoing mails) work wit IMAP? Thanks P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo in the German Win version.

Check the settings button next to the My Server Requires Authentication. Normally there you say to use the Incoming server settings. This assumes that the incoming server is for the same mail service (and is working). You can also specifically put in your account name and password. -- Mike - http://TechHelp.Santovec.us "Phil" <mail@invalid.com> wrote in message news:#OE6yTiJLHA.3656@TK2MSFTNGP05.phx.gbl... > Yeah, that setting is already checked. > > Off-campus access is allowed since everything works with Thunderbird > on the same machine (both ports 587 and 465). > > Anyone knows how I can remove my IP-address from a Wireshark log? Then > I could upload the Wireshark logs from Thunderbird and WLM if > someone's interested. > The only thing I can recognize is that protocol TLSv1 is used and the > log from WLM shows some red lines. > > If WLM really doesn't support TLS then this might be the problem. But > I checked now Wireshark when receiving mails and there's also TLSv1 > used and receiving mails works. > I really don't know what's wrong. Maybe it has something to do with > the red lines in Wireshark. > > Here's one example: Acknowledgement number: Broken TCP. The > acknowledge field is nonzero while the ACK flag is not set > > > "Gary VanderMolen (MVP)" wrote in message > news:OPq6j5hJLHA.4120@TK2MSFTNGP02.phx.gbl... > > Make sure you have send authentication enabled when using port 587. > Go to Tools, Accounts, select that account, Properties, Servers. > Enable the "My server requires authentication" option. > > If that setting was already checked, call the University help desk for > advice. > It may be that they don't allow off-campus access. > > Gary VanderMolen, Microsoft MVP (Mail) > > > "Phil" wrote in message news:eMl#9rhJLHA.4756@TK2MSFTNGP05.phx.gbl... > > Thanks for the links and your suggestion. > Port 587 without SSL didn't work either. > > Error message: > The message could not be sent because the server rejected the sender's > e-mail address. The sender's e-mail address was 'axxxxx@univie.ac.at'. > > Subject 'Test 587' > Server Error: 530 > Server Response: 530 Authentication required > Server: 'mail.univie.ac.at' > Windows Live Mail Error ID: 0x800CCC78 > Protocol: SMTP > Port: 587 > Secure(SSL): No > > "Gary VanderMolen (MVP)" wrote in message > news:#OluEPfJLHA.680@TK2MSFTNGP04.phx.gbl... > > I don't believe that Windows Live Mail supports TLS or STARTLS. > There seems to be confusion over how those protocols differ from SSL > (which WLMdoes support), see > http://sial.org/howto/openssl/tls-name/ > > Have you tried using port 587 without SSL? > > Gary VanderMolen, Microsoft MVP (Mail) > > > "Phil" wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... > > Hello! > > I tried to setup an IMAP account but only incoming mail is working. > I always get an error when trying to send mails: > An unknown error has occurred. > > Subject 'Test message 465 IMAP' > Server: 'mail.univie.ac.at' > Windows Live Mail Error ID: 0x800CCC0B > Protocol: SMTP > Port: 465 > Secure(SSL): Yes > > Here's my setup: > Outgoing mail (SMTP): mail.univie.ac.at > Outgoing Mail Server: "My server requires authentication" checked and > "Use > same settings as my incoming mail server" > Outgoing mail port: 465 (SSL checked) > > Here's the working setting tab from Thunderbird 3: > http://i.imgur.com/ok9rp.png > > I think I have exactly the same settings in WLM but it doesn't work. > > Here's another working setting for Thunderbird 3 which also won't work > in > WLM because I don't know where an option for STARTLS is: > http://i.imgur.com/lFx7T.png > > Anyone knows how I can make this account (outgoing mails) work wit > IMAP? > > Thanks > > P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge > typo in > the German Win version. >

I think I've tried already all settings. I'm going to try it with the last final WLM version on another machine. Maybe it's working there. If not then WLM is definitely somehow causing this. Maybe it also have something to do with my "exotic" internet connection. Even Win 7 behaved weirdly with my ISP first. Thanks for your help though! "Michael Santovec" wrote in message news:O7Zt3NqJLHA.5464@TK2MSFTNGP02.phx.gbl... Check the settings button next to the My Server Requires Authentication. Normally there you say to use the Incoming server settings. This assumes that the incoming server is for the same mail service (and is working). You can also specifically put in your account name and password. -- Mike - http://TechHelp.Santovec.us "Phil" <mail@invalid.com> wrote in message news:#OE6yTiJLHA.3656@TK2MSFTNGP05.phx.gbl... > Yeah, that setting is already checked. > > Off-campus access is allowed since everything works with Thunderbird on > the same machine (both ports 587 and 465). > > Anyone knows how I can remove my IP-address from a Wireshark log? Then I > could upload the Wireshark logs from Thunderbird and WLM if someone's > interested. > The only thing I can recognize is that protocol TLSv1 is used and the log > from WLM shows some red lines. > > If WLM really doesn't support TLS then this might be the problem. But I > checked now Wireshark when receiving mails and there's also TLSv1 used and > receiving mails works. > I really don't know what's wrong. Maybe it has something to do with the > red lines in Wireshark. > > Here's one example: Acknowledgement number: Broken TCP. The acknowledge > field is nonzero while the ACK flag is not set > > > "Gary VanderMolen (MVP)" wrote in message > news:OPq6j5hJLHA.4120@TK2MSFTNGP02.phx.gbl... > > Make sure you have send authentication enabled when using port 587. > Go to Tools, Accounts, select that account, Properties, Servers. > Enable the "My server requires authentication" option. > > If that setting was already checked, call the University help desk for > advice. > It may be that they don't allow off-campus access. > > Gary VanderMolen, Microsoft MVP (Mail) > > > "Phil" wrote in message news:eMl#9rhJLHA.4756@TK2MSFTNGP05.phx.gbl... > > Thanks for the links and your suggestion. > Port 587 without SSL didn't work either. > > Error message: > The message could not be sent because the server rejected the sender's > e-mail address. The sender's e-mail address was 'axxxxx@univie.ac.at'. > > Subject 'Test 587' > Server Error: 530 > Server Response: 530 Authentication required > Server: 'mail.univie.ac.at' > Windows Live Mail Error ID: 0x800CCC78 > Protocol: SMTP > Port: 587 > Secure(SSL): No > > "Gary VanderMolen (MVP)" wrote in message > news:#OluEPfJLHA.680@TK2MSFTNGP04.phx.gbl... > > I don't believe that Windows Live Mail supports TLS or STARTLS. > There seems to be confusion over how those protocols differ from SSL > (which WLMdoes support), see > http://sial.org/howto/openssl/tls-name/ > > Have you tried using port 587 without SSL? > > Gary VanderMolen, Microsoft MVP (Mail) > > > "Phil" wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... > > Hello! > > I tried to setup an IMAP account but only incoming mail is working. > I always get an error when trying to send mails: > An unknown error has occurred. > > Subject 'Test message 465 IMAP' > Server: 'mail.univie.ac.at' > Windows Live Mail Error ID: 0x800CCC0B > Protocol: SMTP > Port: 465 > Secure(SSL): Yes > > Here's my setup: > Outgoing mail (SMTP): mail.univie.ac.at > Outgoing Mail Server: "My server requires authentication" checked and "Use > same settings as my incoming mail server" > Outgoing mail port: 465 (SSL checked) > > Here's the working setting tab from Thunderbird 3: > http://i.imgur.com/ok9rp.png > > I think I have exactly the same settings in WLM but it doesn't work. > > Here's another working setting for Thunderbird 3 which also won't work in > WLM because I don't know where an option for STARTLS is: > http://i.imgur.com/lFx7T.png > > Anyone knows how I can make this account (outgoing mails) work wit IMAP? > > Thanks > > P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo > in > the German Win version. >

Okay, I've setup this IMAP account with exactly the same settings (through VNC) on another machine with WLM 14 and it worked. So I did like Gary suggested an deleted that account in WLM 15 Beta and started from scratch and voil�, it mysteriously works now. I really don't know what was causing this since I've used exactly the same settings as before and now it works. "Phil" wrote in message news:OmWlfGrJLHA.4120@TK2MSFTNGP02.phx.gbl... I think I've tried already all settings. I'm going to try it with the last final WLM version on another machine. Maybe it's working there. If not then WLM is definitely somehow causing this. Maybe it also have something to do with my "exotic" internet connection. Even Win 7 behaved weirdly with my ISP first. Thanks for your help though! "Michael Santovec" wrote in message news:O7Zt3NqJLHA.5464@TK2MSFTNGP02.phx.gbl... Check the settings button next to the My Server Requires Authentication. Normally there you say to use the Incoming server settings. This assumes that the incoming server is for the same mail service (and is working). You can also specifically put in your account name and password. -- Mike - http://TechHelp.Santovec.us "Phil" <mail@invalid.com> wrote in message news:#OE6yTiJLHA.3656@TK2MSFTNGP05.phx.gbl... > Yeah, that setting is already checked. > > Off-campus access is allowed since everything works with Thunderbird on > the same machine (both ports 587 and 465). > > Anyone knows how I can remove my IP-address from a Wireshark log? Then I > could upload the Wireshark logs from Thunderbird and WLM if someone's > interested. > The only thing I can recognize is that protocol TLSv1 is used and the log > from WLM shows some red lines. > > If WLM really doesn't support TLS then this might be the problem. But I > checked now Wireshark when receiving mails and there's also TLSv1 used and > receiving mails works. > I really don't know what's wrong. Maybe it has something to do with the > red lines in Wireshark. > > Here's one example: Acknowledgement number: Broken TCP. The acknowledge > field is nonzero while the ACK flag is not set > > > "Gary VanderMolen (MVP)" wrote in message > news:OPq6j5hJLHA.4120@TK2MSFTNGP02.phx.gbl... > > Make sure you have send authentication enabled when using port 587. > Go to Tools, Accounts, select that account, Properties, Servers. > Enable the "My server requires authentication" option. > > If that setting was already checked, call the University help desk for > advice. > It may be that they don't allow off-campus access. > > Gary VanderMolen, Microsoft MVP (Mail) > > > "Phil" wrote in message news:eMl#9rhJLHA.4756@TK2MSFTNGP05.phx.gbl... > > Thanks for the links and your suggestion. > Port 587 without SSL didn't work either. > > Error message: > The message could not be sent because the server rejected the sender's > e-mail address. The sender's e-mail address was 'axxxxx@univie.ac.at'. > > Subject 'Test 587' > Server Error: 530 > Server Response: 530 Authentication required > Server: 'mail.univie.ac.at' > Windows Live Mail Error ID: 0x800CCC78 > Protocol: SMTP > Port: 587 > Secure(SSL): No > > "Gary VanderMolen (MVP)" wrote in message > news:#OluEPfJLHA.680@TK2MSFTNGP04.phx.gbl... > > I don't believe that Windows Live Mail supports TLS or STARTLS. > There seems to be confusion over how those protocols differ from SSL > (which WLMdoes support), see > http://sial.org/howto/openssl/tls-name/ > > Have you tried using port 587 without SSL? > > Gary VanderMolen, Microsoft MVP (Mail) > > > "Phil" wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... > > Hello! > > I tried to setup an IMAP account but only incoming mail is working. > I always get an error when trying to send mails: > An unknown error has occurred. > > Subject 'Test message 465 IMAP' > Server: 'mail.univie.ac.at' > Windows Live Mail Error ID: 0x800CCC0B > Protocol: SMTP > Port: 465 > Secure(SSL): Yes > > Here's my setup: > Outgoing mail (SMTP): mail.univie.ac.at > Outgoing Mail Server: "My server requires authentication" checked and "Use > same settings as my incoming mail server" > Outgoing mail port: 465 (SSL checked) > > Here's the working setting tab from Thunderbird 3: > http://i.imgur.com/ok9rp.png > > I think I have exactly the same settings in WLM but it doesn't work. > > Here's another working setting for Thunderbird 3 which also won't work in > WLM because I don't know where an option for STARTLS is: > http://i.imgur.com/lFx7T.png > > Anyone knows how I can make this account (outgoing mails) work wit IMAP? > > Thanks > > P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo > in > the German Win version. >

Thanks for the feedback. As I said previously, it appeared to me from your error message that WLM was ignoring the "My server requires authentication" setting, which can indicate a corrupted mail account. Gary VanderMolen, Microsoft MVP (Mail) "Phil" wrote in message news:OKCN52rJLHA.1996@TK2MSFTNGP06.phx.gbl... Okay, I've setup this IMAP account with exactly the same settings (through VNC) on another machine with WLM 14 and it worked. So I did like Gary suggested an deleted that account in WLM 15 Beta and started from scratch and voil�, it mysteriously works now. I really don't know what was causing this since I've used exactly the same settings as before and now it works. "Phil" wrote in message news:OmWlfGrJLHA.4120@TK2MSFTNGP02.phx.gbl... I think I've tried already all settings. I'm going to try it with the last final WLM version on another machine. Maybe it's working there. If not then WLM is definitely somehow causing this. Maybe it also have something to do with my "exotic" internet connection. Even Win 7 behaved weirdly with my ISP first. Thanks for your help though! "Michael Santovec" wrote in message news:O7Zt3NqJLHA.5464@TK2MSFTNGP02.phx.gbl... Check the settings button next to the My Server Requires Authentication. Normally there you say to use the Incoming server settings. This assumes that the incoming server is for the same mail service (and is working). You can also specifically put in your account name and password. -- Mike - http://TechHelp.Santovec.us "Phil" <mail@invalid.com> wrote in message news:#OE6yTiJLHA.3656@TK2MSFTNGP05.phx.gbl... > Yeah, that setting is already checked. > > Off-campus access is allowed since everything works with Thunderbird on the same machine (both ports 587 and 465). > > Anyone knows how I can remove my IP-address from a Wireshark log? Then I could upload the Wireshark logs from Thunderbird and > WLM if someone's interested. > The only thing I can recognize is that protocol TLSv1 is used and the log from WLM shows some red lines. > > If WLM really doesn't support TLS then this might be the problem. But I checked now Wireshark when receiving mails and there's > also TLSv1 used and receiving mails works. > I really don't know what's wrong. Maybe it has something to do with the red lines in Wireshark. > > Here's one example: Acknowledgement number: Broken TCP. The acknowledge field is nonzero while the ACK flag is not set > > > "Gary VanderMolen (MVP)" wrote in message news:OPq6j5hJLHA.4120@TK2MSFTNGP02.phx.gbl... > > Make sure you have send authentication enabled when using port 587. > Go to Tools, Accounts, select that account, Properties, Servers. > Enable the "My server requires authentication" option. > > If that setting was already checked, call the University help desk for advice. > It may be that they don't allow off-campus access. > > Gary VanderMolen, Microsoft MVP (Mail) > > > "Phil" wrote in message news:eMl#9rhJLHA.4756@TK2MSFTNGP05.phx.gbl... > > Thanks for the links and your suggestion. > Port 587 without SSL didn't work either. > > Error message: > The message could not be sent because the server rejected the sender's > e-mail address. The sender's e-mail address was 'axxxxx@univie.ac.at'. > > Subject 'Test 587' > Server Error: 530 > Server Response: 530 Authentication required > Server: 'mail.univie.ac.at' > Windows Live Mail Error ID: 0x800CCC78 > Protocol: SMTP > Port: 587 > Secure(SSL): No > > "Gary VanderMolen (MVP)" wrote in message > news:#OluEPfJLHA.680@TK2MSFTNGP04.phx.gbl... > > I don't believe that Windows Live Mail supports TLS or STARTLS. > There seems to be confusion over how those protocols differ from SSL > (which WLMdoes support), see > http://sial.org/howto/openssl/tls-name/ > > Have you tried using port 587 without SSL? > > Gary VanderMolen, Microsoft MVP (Mail) > > > "Phil" wrote in message news:#tzuUmeJLHA.4320@TK2MSFTNGP04.phx.gbl... > > Hello! > > I tried to setup an IMAP account but only incoming mail is working. > I always get an error when trying to send mails: > An unknown error has occurred. > > Subject 'Test message 465 IMAP' > Server: 'mail.univie.ac.at' > Windows Live Mail Error ID: 0x800CCC0B > Protocol: SMTP > Port: 465 > Secure(SSL): Yes > > Here's my setup: > Outgoing mail (SMTP): mail.univie.ac.at > Outgoing Mail Server: "My server requires authentication" checked and "Use > same settings as my incoming mail server" > Outgoing mail port: 465 (SSL checked) > > Here's the working setting tab from Thunderbird 3: > http://i.imgur.com/ok9rp.png > > I think I have exactly the same settings in WLM but it doesn't work. > > Here's another working setting for Thunderbird 3 which also won't work in > WLM because I don't know where an option for STARTLS is: > http://i.imgur.com/lFx7T.png > > Anyone knows how I can make this account (outgoing mails) work wit IMAP? > > Thanks > > P.s. Anyone knows where I can report Win7 bugs? I've found a dialoge typo in > the German Win version. >

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