emails not saved in 'sent items' folder.

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When I send emails no copy is saved in the 'sent items' folder, even though 
that option is ticked.  Also the 'junk' button and 'mark as junk mail' 
option do nothing - I expected the item be moved to the junk folder or 
acknowledged that it had been marked as junk, but nothing happens.   Also 
clicking the 'move to junk mail folder' disappears it from the list, but it 
doesn't appear in the junk folder.

Any one tell me what's going on here? 

0
Reply PS 3/4/2010 4:08:18 PM

There are multiple Sent Items folders.  Each mail account has its own 
and there is one under Storage Folders for all news account postings. 
Make sure that you are looking at the right folder.

Also, when the correct folder is selected, use View (ALT+V), Show or 
Hide and make sure that Show all messages is selected.

-- 

Mike - http://TechHelp.Santovec.us



"PS" <sped@merley.org.uk> wrote in message 
news:#LPuqT7uKHA.3896@TK2MSFTNGP02.phx.gbl...
> When I send emails no copy is saved in the 'sent items' folder, even 
> though that option is ticked.  Also the 'junk' button and 'mark as 
> junk mail' option do nothing - I expected the item be moved to the 
> junk folder or acknowledged that it had been marked as junk, but 
> nothing happens.   Also clicking the 'move to junk mail folder' 
> disappears it from the list, but it doesn't appear in the junk folder.
>
> Any one tell me what's going on here? 


0
Reply Michael 3/4/2010 7:22:27 PM


What type of email account?  POP3, IMAP or HTTP?

If you are using an IMAP mail account, Please also quote the 
addresses of the incoming and outgoing mail servers - and tell us 
the name of your mail service provider.



"PS" <sped@merley.org.uk> wrote in message 
news:#LPuqT7uKHA.3896@TK2MSFTNGP02.phx.gbl...
> When I send emails no copy is saved in the 'sent items' folder, 
> even though that option is ticked.  Also the 'junk' button and 
> 'mark as junk mail' option do nothing - I expected the item be 
> moved to the junk folder or acknowledged that it had been 
> marked as junk, but nothing happens.   Also clicking the 'move 
> to junk mail folder' disappears it from the list, but it 
> doesn't appear in the junk folder.
>
> Any one tell me what's going on here? 

0
Reply Bob 3/4/2010 7:25:50 PM

I've now found the 2nd sent items folder (when live mail installed it was not 
in view.)  No luck with junk problems, but it gets worse.  I accidenaltly  
deleted my main personal email folder - it apparently went to the deleted 
items folder.  It's not visible in either of them, but emails are vanishing 
into it.   View is set to show all messages. Seriously not good. 
My email account is POP3,  ISP - tiscali - now talktalk.  address 
pop.tiscali.co.uk & smtp.tiscali.co.uk.

"Bob Lucas" wrote:

> What type of email account?  POP3, IMAP or HTTP?
> 
> If you are using an IMAP mail account, Please also quote the 
> addresses of the incoming and outgoing mail servers - and tell us 
> the name of your mail service provider.
> 
> 
> 
> "PS" <sped@merley.org.uk> wrote in message 
> news:#LPuqT7uKHA.3896@TK2MSFTNGP02.phx.gbl...
> > When I send emails no copy is saved in the 'sent items' folder, 
> > even though that option is ticked.  Also the 'junk' button and 
> > 'mark as junk mail' option do nothing - I expected the item be 
> > moved to the junk folder or acknowledged that it had been 
> > marked as junk, but nothing happens.   Also clicking the 'move 
> > to junk mail folder' disappears it from the list, but it 
> > doesn't appear in the junk folder.
> >
> > Any one tell me what's going on here? 
> 
> .
> 
0
Reply Utf 3/5/2010 9:56:01 AM

In WLMail, each mail account has its own set of folders.  These 
folders are separate from the list of folders under "Storage 
Folders".

If you have deleted a personal email folder, it may have be lost. 
However, it might still be lurking somewhere in WLMail.

What happens, when you select the name of the "Deleted items" 
folder.  Can you see a small arrow symbol to the left of "Deleted 
items" ?  If so, click on the arrow, to expand the folder tree. 
If you are lucky, it will display the folder you have "deleted". 
And if the folder is present, you can drag it back to its proper 
location.

Turning to your Tiscali mail account, WLMail will display the 
account name.  Beneath the name of the account, you should see 
the following folders:

Inbox
Drafts
Sent Items
Junk email
Deleted Items

If you cannot see any of these folders, select the name of your 
Tiscali mail account and click on the Arrow symbol (to the left 
of the account name) - to expand the folder tree.   You will 
probably discover that all of your sent messages are in the 'sent 
items' folder.


"corystes" <corystes@discussions.microsoft.com> wrote in message 
news:3C9DE0FC-8973-4ED2-992B-77B1D2F00CB1@microsoft.com...
> I've now found the 2nd sent items folder (when live mail 
> installed it was not
> in view.)  No luck with junk problems, but it gets worse.  I 
> accidenaltly
> deleted my main personal email folder - it apparently went to 
> the deleted
> items folder.  It's not visible in either of them, but emails 
> are vanishing
> into it.   View is set to show all messages. Seriously not 
> good.
> My email account is POP3,  ISP - tiscali - now talktalk. 
> address
> pop.tiscali.co.uk & smtp.tiscali.co.uk.
>
> "Bob Lucas" wrote:
>
>> What type of email account?  POP3, IMAP or HTTP?
>>
>> If you are using an IMAP mail account, Please also quote the
>> addresses of the incoming and outgoing mail servers - and tell 
>> us
>> the name of your mail service provider.
>>
>>
>>
>> "PS" <sped@merley.org.uk> wrote in message
>> news:#LPuqT7uKHA.3896@TK2MSFTNGP02.phx.gbl...
>> > When I send emails no copy is saved in the 'sent items' 
>> > folder,
>> > even though that option is ticked.  Also the 'junk' button 
>> > and
>> > 'mark as junk mail' option do nothing - I expected the item 
>> > be
>> > moved to the junk folder or acknowledged that it had been
>> > marked as junk, but nothing happens.   Also clicking the 
>> > 'move
>> > to junk mail folder' disappears it from the list, but it
>> > doesn't appear in the junk folder.
>> >
>> > Any one tell me what's going on here?
>>
>> .
>> 
0
Reply Bob 3/5/2010 2:46:48 PM

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