Delay in receiving email

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I am using Windows Live Mail (OS is Windows 7 Home Premium) on my laptop, 
configured for a Comcast email account.  I also have a desktop using Outlook 
Express to handle the same email account.  Using "Live Mail", I have 
experienced 2-4 hour delays in receiving some emails, but not all.  I 
discovered this recently when expecting an important business-related email.  
By phone, I knew that the email had been sent.  After waiting 20 minutes, I 
used my desktop (Outlook Express) and could see that the email had been 
received.  If I cannot rely on "Live Mail", I will need to look for other 
alternatives.  On the internet, I see that other users are experiencing the 
same problem.  Is this something that will be corrected soon?
0
Reply Utf 3/30/2010 12:04:01 AM

CusCom;1247871 Wrote: 
> I am using Windows Live Mail (OS is Windows 7 Home Premium) on my
> laptop,
> configured for a Comcast email account.  I also have a desktop using
> Outlook
> Express to handle the same email account.  Using "Live Mail", I have
> experienced 2-4 hour delays in receiving some emails, but not all.  I
> discovered this recently when expecting an important business-related
> email.
> By phone, I knew that the email had been sent.  After waiting 20
> minutes, I
> used my desktop (Outlook Express) and could see that the email had been
> received.  If I cannot rely on "Live Mail", I will need to look for
> other
> alternatives.  On the internet, I see that other users are experiencing
> the
> same problem.  Is this something that will be corrected soon?

Is your "check email every (?) minutes" ticked for a reasonable time (as
low as 1 minute) on your live mail account?  If so, you should have NO
problem receiving email nearly as fast as it is sent.


-- 
rhlhamlet
0
Reply rhlhamlet 3/30/2010 12:11:25 AM


Tools | Options | General. Is: Send and receive messages at startup 
checked? Is: Check for messages every X minutes checked? How many minutes?

Are your computers configures this way? On both machines:

Tools | Accounts | Mail | Properties | Advanced - Check: Leave a copy of 
messages on the server.

On one machine only, check to Delete messages after X days to satisfy your 
allotted space you get from your server.

Tools | Accounts | Mail | Properties | General. Is: "Include this 
account............" checked on both machines?
-- 
           Bruce Hagen
         MS-MVP  [Mail]
      Imperial Beach, CA


"CusCom" <CusCom@discussions.microsoft.com> wrote in message 
news:B6E8BF5A-9B5F-4659-B44B-2E355D716910@microsoft.com...
>I am using Windows Live Mail (OS is Windows 7 Home Premium) on my laptop,
> configured for a Comcast email account.  I also have a desktop using 
> Outlook
> Express to handle the same email account.  Using "Live Mail", I have
> experienced 2-4 hour delays in receiving some emails, but not all.  I
> discovered this recently when expecting an important business-related 
> email.
> By phone, I knew that the email had been sent.  After waiting 20 
> minutes, I
> used my desktop (Outlook Express) and could see that the email had been
> received.  If I cannot rely on "Live Mail", I will need to look for 
> other
> alternatives.  On the internet, I see that other users are experiencing 
> the
> same problem.  Is this something that will be corrected soon? 

0
Reply Bruce 3/30/2010 12:26:44 AM

The email client program has absolutely no influence over how quickly
a message gets delivered. That job belongs to mail servers.
If you want to know where the delay occurred, press Ctrl+F3 to see
the 'Received' headers. Those are time stamps added by each mail server
that handled that message.

--=20
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


"CusCom" <CusCom@discussions.microsoft.com> wrote in message =
news:B6E8BF5A-9B5F-4659-B44B-2E355D716910@microsoft.com...
>I am using Windows Live Mail (OS is Windows 7 Home Premium) on my =
laptop,=20
> configured for a Comcast email account.  I also have a desktop using =
Outlook=20
> Express to handle the same email account.  Using "Live Mail", I have=20
> experienced 2-4 hour delays in receiving some emails, but not all.  I=20
> discovered this recently when expecting an important business-related =
email. =20
> By phone, I knew that the email had been sent.  After waiting 20 =
minutes, I=20
> used my desktop (Outlook Express) and could see that the email had =
been=20
> received.  If I cannot rely on "Live Mail", I will need to look for =
other=20
> alternatives.  On the internet, I see that other users are =
experiencing the=20
> same problem.  Is this something that will be corrected soon?
0
Reply Gary 3/30/2010 12:43:57 AM

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