Changed Password Online, now WLM doesn't send/receive

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Hi,

I had my hotmail account hacked and sending spam, so I quickly logged into 
hotmail (via www.hotmail.com) and changed my password.  When I opend WLM it 
wouldn't Sync.  I went to Tools > Accounts and updated my saved password to 
the new one.  Click Sync and get the following errror message:

-----------
Unable to send or receive messages for the Hotmail (my user name) account. 
The sign-in name you entered doesn't exist, or your password is incorrect.

Server Error: 0x80048821
Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x80048821
-----------

When it prompts for the User / Password I put in all the right details, but 
it still won't sync.  Any advice?
0
Reply Utf 1/28/2010 9:11:01 AM

Is the new password still working if you login to www.hotmail.com?
-- 
Ron Sommer
MS MVP-Mail

"MSN81" <MSN81@discussions.microsoft.com> wrote in message 
news:B41C1508-76C8-4FC9-8C27-6F636FE9CC87@microsoft.com...
> Hi,
>
> I had my hotmail account hacked and sending spam, so I quickly logged into
> hotmail (via www.hotmail.com) and changed my password.  When I opend WLM 
> it
> wouldn't Sync.  I went to Tools > Accounts and updated my saved password 
> to
> the new one.  Click Sync and get the following errror message:
>
> -----------
> Unable to send or receive messages for the Hotmail (my user name) account.
> The sign-in name you entered doesn't exist, or your password is incorrect.
>
> Server Error: 0x80048821
> Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> Windows Live Mail Error ID: 0x80048821
> -----------
>
> When it prompts for the User / Password I put in all the right details, 
> but
> it still won't sync.  Any advice? 

0
Reply Ron 1/28/2010 12:56:53 PM


Logon to Hotmail.com or mail.live.com(they both go to the same place) and look for a verification email in your folders(including 
your Junk folder)....if present follow the instructions.


If you setup an alternate email address at account.live.com, check that account too for a notification/verify message.

Once done, logoff the web interface and test the account in WLM(removing the username and pw and re-entering clean)


-- 
  ...winston
  ms-mvp mail

"MSN81" <MSN81@discussions.microsoft.com> wrote in message news:B41C1508-76C8-4FC9-8C27-6F636FE9CC87@microsoft.com...
> Hi,
>
> I had my hotmail account hacked and sending spam, so I quickly logged into
> hotmail (via www.hotmail.com) and changed my password.  When I opend WLM it
> wouldn't Sync.  I went to Tools > Accounts and updated my saved password to
> the new one.  Click Sync and get the following errror message:
>
> -----------
> Unable to send or receive messages for the Hotmail (my user name) account.
> The sign-in name you entered doesn't exist, or your password is incorrect.
>
> Server Error: 0x80048821
> Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
> Windows Live Mail Error ID: 0x80048821
> -----------
>
> When it prompts for the User / Password I put in all the right details, but
> it still won't sync.  Any advice? 

0
Reply winston 1/28/2010 6:34:28 PM

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