My email is from Aliant..the settings  have not changed, everything was fine 
until this morning, now I cannot send email from Windows Live Mail.  Here is 
the error I get:
An unknown error has occurred.

Subject 'ttest'
Server Error: 421
Server Response: 421 Cannot connect to SMTP server 4.59.182.110 
(4.59.182.110:25), connect error 10060
Server: 'smtp.bellaliant.net'
Windows Live Mail Error ID: 0x800CCC67
Protocol: SMTP
Port: 25
Secure(SSL): No

I have researched and cannot find a reason for the change.  Any help would 
be greatly appreciated

On Thu, 5 Aug 2010 09:20:03 -0700, Newfietom
<Newfietom@discussions.microsoft.com> wrote:

>My email is from Aliant..the settings  have not changed, everything was fine 
>until this morning, now I cannot send email from Windows Live Mail.  Here is 
>the error I get:
>An unknown error has occurred.
>
>Subject 'ttest'
>Server Error: 421
>Server Response: 421 Cannot connect to SMTP server 4.59.182.110 
>(4.59.182.110:25), connect error 10060
>Server: 'smtp.bellaliant.net'
>Windows Live Mail Error ID: 0x800CCC67
>Protocol: SMTP
>Port: 25
>Secure(SSL): No
>
>I have researched and cannot find a reason for the change.  Any help would 
>be greatly appreciated

Have you tried contacting Aliant?
-- 
To reply via e-mail, remove The Obvious and .invalid from my e-mail address.

On Thu, 5 Aug 2010 09:20:03 -0700, Newfietom wrote:

> My email is from Aliant..the settings  have not changed, everything was fine 
> until this morning, now I cannot send email from Windows Live Mail.  Here is 
> the error I get:
> An unknown error has occurred.
> 
> Subject 'ttest'
> Server Error: 421
> Server Response: 421 Cannot connect to SMTP server 4.59.182.110 
> (4.59.182.110:25), connect error 10060
> Server: 'smtp.bellaliant.net'
> Windows Live Mail Error ID: 0x800CCC67
> Protocol: SMTP
> Port: 25
> Secure(SSL): No
> 
> I have researched and cannot find a reason for the change.  Any help would 
> be greatly appreciated

Has your ISP begun blocking outbound port 25? Many ISPs now block access to
outbound port 25 except for their own servers.

-- 
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

You apparently are not connecting to the Internet via bellaliant.net

You will not be able to use their SMTP server unless you do.

-- 

Mike - http://TechHelp.Santovec.us



"Newfietom" <Newfietom@discussions.microsoft.com> wrote in message 
news:6FCEA221-6DDA-403E-9401-482156D7052F@microsoft.com...
> My email is from Aliant..the settings  have not changed, everything 
> was fine
> until this morning, now I cannot send email from Windows Live Mail. 
> Here is
> the error I get:
> An unknown error has occurred.
>
> Subject 'ttest'
> Server Error: 421
> Server Response: 421 Cannot connect to SMTP server 4.59.182.110
> (4.59.182.110:25), connect error 10060
> Server: 'smtp.bellaliant.net'
> Windows Live Mail Error ID: 0x800CCC67
> Protocol: SMTP
> Port: 25
> Secure(SSL): No
>
> I have researched and cannot find a reason for the change.  Any help 
> would
> be greatly appreciated 

I had no problem connecting to that mail server.
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
Enable the "My server requires authentication" option.

Gary VanderMolen, Microsoft MVP (Mail)


"Newfietom"  wrote in message news:6FCEA221-6DDA-403E-9401-482156D7052F@microsoft.com...

My email is from Aliant..the settings  have not changed, everything was fine
until this morning, now I cannot send email from Windows Live Mail.  Here is
the error I get:
An unknown error has occurred.

Subject 'ttest'
Server Error: 421
Server Response: 421 Cannot connect to SMTP server 4.59.182.110
(4.59.182.110:25), connect error 10060
Server: 'smtp.bellaliant.net'
Windows Live Mail Error ID: 0x800CCC67
Protocol: SMTP
Port: 25
Secure(SSL): No

I have researched and cannot find a reason for the change.  Any help would
be greatly appreciated 

It's not a port 25 block.
The OP is getting his connectivity and mail service from the same provider.

Gary VanderMolen, Microsoft MVP (Mail)


"N. Miller"  wrote in message news:1c8q2933wto6r$.dlg@msnews.aosake.net...

On Thu, 5 Aug 2010 09:20:03 -0700, Newfietom wrote:

> My email is from Aliant..the settings  have not changed, everything was fine
> until this morning, now I cannot send email from Windows Live Mail.  Here is
> the error I get:
> An unknown error has occurred.
>
> Subject 'ttest'
> Server Error: 421
> Server Response: 421 Cannot connect to SMTP server 4.59.182.110
> (4.59.182.110:25), connect error 10060
> Server: 'smtp.bellaliant.net'
> Windows Live Mail Error ID: 0x800CCC67
> Protocol: SMTP
> Port: 25
> Secure(SSL): No
>
> I have researched and cannot find a reason for the change.  Any help would
> be greatly appreciated

Has your ISP begun blocking outbound port 25? Many ISPs now block access to
outbound port 25 except for their own servers.

-- 
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum 

On Thu, 5 Aug 2010 11:11:51 -0700, "Gary VanderMolen"
<gary@NoMail.invalid> wrote:

>It's not a port 25 block.
>The OP is getting his connectivity and mail service from the same provider.

Dumb question but how do you know that? :)
-- 
To reply via e-mail, remove The Obvious and .invalid from my e-mail address.

"Evan Platt" wrote:

> On Thu, 5 Aug 2010 09:20:03 -0700, Newfietom
> <Newfietom@discussions.microsoft.com> wrote:
> 
> >My email is from Aliant..the settings  have not changed, everything was fine 
> >until this morning, now I cannot send email from Windows Live Mail.  Here is 
> >the error I get:
> >An unknown error has occurred.
> >
> >Subject 'ttest'
> >Server Error: 421
> >Server Response: 421 Cannot connect to SMTP server 4.59.182.110 
> >(4.59.182.110:25), connect error 10060
> >Server: 'smtp.bellaliant.net'
> >Windows Live Mail Error ID: 0x800CCC67
> >Protocol: SMTP
> >Port: 25
> >Secure(SSL): No
> >
> >I have researched and cannot find a reason for the change.  Any help would 
> >be greatly appreciated
> 
> Have you tried contacting Aliant?
> -- 
> To reply via e-mail, remove The Obvious and .invalid from my e-mail address.
> .
> 
Yes I spent 2 hourw with them and still will not work.  

"N. Miller" wrote:

> On Thu, 5 Aug 2010 09:20:03 -0700, Newfietom wrote:
> 
> > My email is from Aliant..the settings  have not changed, everything was fine 
> > until this morning, now I cannot send email from Windows Live Mail.  Here is 
> > the error I get:
> > An unknown error has occurred.
> > 
> > Subject 'ttest'
> > Server Error: 421
> > Server Response: 421 Cannot connect to SMTP server 4.59.182.110 
> > (4.59.182.110:25), connect error 10060
> > Server: 'smtp.bellaliant.net'
> > Windows Live Mail Error ID: 0x800CCC67
> > Protocol: SMTP
> > Port: 25
> > Secure(SSL): No
> > 
> > I have researched and cannot find a reason for the change.  Any help would 
> > be greatly appreciated
> 
> Has your ISP begun blocking outbound port 25? Many ISPs now block access to
> outbound port 25 except for their own servers.
> 
> -- 
> Norman
> ~Oh Lord, why have you come
> ~To Konnyu, with the Lion and the Drum
> .
> 

I contacted Aliant and they say no changes  Thanks for your help.

"Evan Platt" wrote:

> On Thu, 5 Aug 2010 09:20:03 -0700, Newfietom
> <Newfietom@discussions.microsoft.com> wrote:
> 
> >My email is from Aliant..the settings  have not changed, everything was fine 
> >until this morning, now I cannot send email from Windows Live Mail.  Here is 
> >the error I get:
> >An unknown error has occurred.
> >
> >Subject 'ttest'
> >Server Error: 421
> >Server Response: 421 Cannot connect to SMTP server 4.59.182.110 
> >(4.59.182.110:25), connect error 10060
> >Server: 'smtp.bellaliant.net'
> >Windows Live Mail Error ID: 0x800CCC67
> >Protocol: SMTP
> >Port: 25
> >Secure(SSL): No
> >
> >I have researched and cannot find a reason for the change.  Any help would 
> >be greatly appreciated
> 
> Have you tried contacting Aliant?
> -- 
> To reply via e-mail, remove The Obvious and .invalid from my e-mail address.
> .
> 

Aliant said no changes....thanks though

"Michael Santovec" wrote:

> You apparently are not connecting to the Internet via bellaliant.net
> 
> You will not be able to use their SMTP server unless you do.
> 
> -- 
> 
> Mike - http://TechHelp.Santovec.us
> 
> 
> 
> "Newfietom" <Newfietom@discussions.microsoft.com> wrote in message 
> news:6FCEA221-6DDA-403E-9401-482156D7052F@microsoft.com...
> > My email is from Aliant..the settings  have not changed, everything 
> > was fine
> > until this morning, now I cannot send email from Windows Live Mail. 
> > Here is
> > the error I get:
> > An unknown error has occurred.
> >
> > Subject 'ttest'
> > Server Error: 421
> > Server Response: 421 Cannot connect to SMTP server 4.59.182.110
> > (4.59.182.110:25), connect error 10060
> > Server: 'smtp.bellaliant.net'
> > Windows Live Mail Error ID: 0x800CCC67
> > Protocol: SMTP
> > Port: 25
> > Secure(SSL): No
> >
> > I have researched and cannot find a reason for the change.  Any help 
> > would
> > be greatly appreciated 
> 
> 
> .
> 

According to Aliant I am connecting...and all my settings are good, I can 
send mail in webmail, just not in Windows Live

"Gary VanderMolen" wrote:

> I had no problem connecting to that mail server.
> Make sure you have send authentication enabled.
> Go to Tools, Accounts, select that account, Properties, Servers.
> Enable the "My server requires authentication" option.
> 
> Gary VanderMolen, Microsoft MVP (Mail)
> 
> 
> "Newfietom"  wrote in message news:6FCEA221-6DDA-403E-9401-482156D7052F@microsoft.com...
> 
> My email is from Aliant..the settings  have not changed, everything was fine
> until this morning, now I cannot send email from Windows Live Mail.  Here is
> the error I get:
> An unknown error has occurred.
> 
> Subject 'ttest'
> Server Error: 421
> Server Response: 421 Cannot connect to SMTP server 4.59.182.110
> (4.59.182.110:25), connect error 10060
> Server: 'smtp.bellaliant.net'
> Windows Live Mail Error ID: 0x800CCC67
> Protocol: SMTP
> Port: 25
> Secure(SSL): No
> 
> I have researched and cannot find a reason for the change.  Any help would
> be greatly appreciated 
> 
> 
> .
> 

Tried that with Aliant...still no go on sending from Windows Live

For one thing, with a port 25 block you don't even get an error message from the server.
Windows Mail would simply say, the connection to the server has failed.

Gary VanderMolen, Microsoft MVP (Mail)


"Evan Platt"  wrote in message news:mh3m56pv8ihgceda202em9i0qnb0eql6kb@4ax.com...

On Thu, 5 Aug 2010 11:11:51 -0700, "Gary VanderMolen"
<gary@NoMail.invalid> wrote:

>It's not a port 25 block.
>The OP is getting his connectivity and mail service from the same provider.

Dumb question but how do you know that? :)
-- 
To reply via e-mail, remove The Obvious and .invalid from my e-mail address. 

If Pop3, backup your messages to a user created folder(s) in the Storage =
folders, remove the account, close WLM, open WLM, recreate=20
the account with the proper settings.  Ensure you are connecting to =
Aliant on their provided modem(or dialup) when using a cable or=20
wifi.

--
....winston
ms-mvp mail

"Newfietom"  wrote in message =
news:B726D1F7-4C0B-4D24-8D17-F26BC02C38F0@microsoft.com...



"Gary VanderMolen" wrote:

> I had no problem connecting to that mail server.
> Make sure you have send authentication enabled.
> Go to Tools, Accounts, select that account, Properties, Servers.
> Enable the "My server requires authentication" option.
>
> Gary VanderMolen, Microsoft MVP (Mail)
>
>
> "Newfietom"  wrote in message =
news:6FCEA221-6DDA-403E-9401-482156D7052F@microsoft.com...
>
> My email is from Aliant..the settings  have not changed, everything =
was fine
> until this morning, now I cannot send email from Windows Live Mail.  =
Here is
> the error I get:
> An unknown error has occurred.
>
> Subject 'ttest'
> Server Error: 421
> Server Response: 421 Cannot connect to SMTP server 4.59.182.110
> (4.59.182.110:25), connect error 10060
> Server: 'smtp.bellaliant.net'
> Windows Live Mail Error ID: 0x800CCC67
> Protocol: SMTP
> Port: 25
> Secure(SSL): No
>
> I have researched and cannot find a reason for the change.  Any help =
would
> be greatly appreciated
>
>
> .
>

Tried that with Aliant...still no go on sending from Windows Live=20

On Thu, 5 Aug 2010 20:38:19 -0700, "Gary VanderMolen"
<gary@NoMail.invalid> wrote:

>For one thing, with a port 25 block you don't even get an error message from the server.
>Windows Mail would simply say, the connection to the server has failed.

Agreed, but my question was how do you know the OP is using the same
provider for mail as well as connectivity? Nothing in their post
indicates that.
-- 
To reply via e-mail, remove The Obvious and .invalid from my e-mail address.

"Evan Platt"  wrote in message news:qckn56tcurped5aiao2465jb7ibhipuha6@4ax.com... 
> On Thu, 5 Aug 2010 20:38:19 -0700, "Gary VanderMolen" <gary@NoMail.invalid> wrote:

>>For one thing, with a port 25 block you don't even get an error message from the server.
>>Windows Mail would simply say, the connection to the server has failed.

> Agreed, but my question was how do you know the OP is using the same provider for mail as well as connectivity? Nothing in their post indicates that.

Well, the OP's IP address (174.116.75.91) belongs to rogers.com cable... I can't tell whether in these incestuous times that's part of some Bell empire like Aliant. Of course, we don't know that this IP address is the one he's using when failing to send using his Aliant account, but he hasn't told us that it's not.
-- 
Noel

You're right, I was jumping to conclusions. Somehow I could not picture him
using Bell Aliant for mail but not for connectivity.

Gary VanderMolen, Microsoft MVP (Mail)


"Evan Platt"  wrote in message news:qckn56tcurped5aiao2465jb7ibhipuha6@4ax.com...

On Thu, 5 Aug 2010 20:38:19 -0700, "Gary VanderMolen"
<gary@NoMail.invalid> wrote:

>For one thing, with a port 25 block you don't even get an error message from the server.
>Windows Mail would simply say, the connection to the server has failed.

Agreed, but my question was how do you know the OP is using the same
provider for mail as well as connectivity? Nothing in their post
indicates that.
-- 
To reply via e-mail, remove The Obvious and .invalid from my e-mail address. 

"Ildhund" wrote:

> "Evan Platt"  wrote in message news:qckn56tcurped5aiao2465jb7ibhipuha6@4ax.com... 
> > On Thu, 5 Aug 2010 20:38:19 -0700, "Gary VanderMolen" <gary@NoMail.invalid> wrote:
> 
> >>For one thing, with a port 25 block you don't even get an error message from the server.
> >>Windows Mail would simply say, the connection to the server has failed.
> 
> > Agreed, but my question was how do you know the OP is using the same provider for mail as well as connectivity? Nothing in their post indicates that.
> 
> Well, the OP's IP address (174.116.75.91) belongs to rogers.com cable... I can't tell whether in these incestuous times that's part of some Bell empire like Aliant. Of course, we don't know that this IP address is the one he's using when failing to send using his Aliant account, but he hasn't told us that it's not.
> -- 
> Noel
> 
> .
> 

I was out of town in st. john's nl when this happened and was using the 
families internet connection...I am home now  and it works...go figure  

On Fri, 6 Aug 2010 10:28:03 -0700, Newfietom wrote:

> I was out of town in st. john's nl when this happened and was using the 
> families internet connection...I am home now  and it works...go figure

That would be a problem with being on a different IP network. Back in 2001,
when I signed up with "Pacific Bell DSL" (they had already been bought by
SBC, but not yet assimilated), I could send through 'mail.pacbell.net' only
when connected through the SBC IP network, but not from the Comcast IP
network. The network offering your email service needs to configure their
server for "off network" connection, or you won't be successful at using
their servers. SBC, in the course of the years, changed 'mail.pacbell.net'
so that it can be access through port 587 (in case the other network blocks
port 25), and requiring authentication (mail user's name+password). Unless
BellAliant <sp?> does the same, you won't succeed in sending through their
mail servers from an off network connection.

-- 
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

OK, that makes sense (to those of us familiar with older mail server practices).
Bell Aliant is one of those stodgy old carriers that won't allow their SMTP server
to be used from a different network.

Gary VanderMolen, Microsoft MVP (Mail)


"Newfietom"  wrote in message news:913AE37E-B642-4C34-A70A-29E91AF3A8AC@microsoft.com...


"Ildhund" wrote:

> "Evan Platt"  wrote in message news:qckn56tcurped5aiao2465jb7ibhipuha6@4ax.com...
> > On Thu, 5 Aug 2010 20:38:19 -0700, "Gary VanderMolen" <gary@NoMail.invalid> wrote:
>
> >>For one thing, with a port 25 block you don't even get an error message from the server.
> >>Windows Mail would simply say, the connection to the server has failed.
>
> > Agreed, but my question was how do you know the OP is using the same provider for mail as well as connectivity? Nothing in 
> > their post indicates that.
>
> Well, the OP's IP address (174.116.75.91) belongs to rogers.com cable... I can't tell whether in these incestuous times that's 
> part of some Bell empire like Aliant. Of course, we don't know that this IP address is the one he's using when failing to send 
> using his Aliant account, but he hasn't told us that it's not.
> -- 
> Noel
>
> .
>

I was out of town in st. john's nl when this happened and was using the
families internet connection...I am home now  and it works...go figure 

I want to thank everyone who responded.  I am glad it is fixed and I will be 
happy to participate here when needed.  Thanks again.

"...winston" wrote:

> If Pop3, backup your messages to a user created folder(s) in the Storage folders, remove the account, close WLM, open WLM, recreate 
> the account with the proper settings.  Ensure you are connecting to Aliant on their provided modem(or dialup) when using a cable or 
> wifi.
> 
> --
> ....winston
> ms-mvp mail
> 
> "Newfietom"  wrote in message news:B726D1F7-4C0B-4D24-8D17-F26BC02C38F0@microsoft.com...
> 
> 
> 
> "Gary VanderMolen" wrote:
> 
> > I had no problem connecting to that mail server.
> > Make sure you have send authentication enabled.
> > Go to Tools, Accounts, select that account, Properties, Servers.
> > Enable the "My server requires authentication" option.
> >
> > Gary VanderMolen, Microsoft MVP (Mail)
> >
> >
> > "Newfietom"  wrote in message news:6FCEA221-6DDA-403E-9401-482156D7052F@microsoft.com...
> >
> > My email is from Aliant..the settings  have not changed, everything was fine
> > until this morning, now I cannot send email from Windows Live Mail.  Here is
> > the error I get:
> > An unknown error has occurred.
> >
> > Subject 'ttest'
> > Server Error: 421
> > Server Response: 421 Cannot connect to SMTP server 4.59.182.110
> > (4.59.182.110:25), connect error 10060
> > Server: 'smtp.bellaliant.net'
> > Windows Live Mail Error ID: 0x800CCC67
> > Protocol: SMTP
> > Port: 25
> > Secure(SSL): No
> >
> > I have researched and cannot find a reason for the change.  Any help would
> > be greatly appreciated
> >
> >
> > .
> >
> 
> Tried that with Aliant...still no go on sending from Windows Live 
> 
> .
> 
Thank to everyone who responded.  Now I know the problem...I was out of town 
when the issue started...and now I am home...all is fine.  Again Thanks to 
all.  Tom

The format of the error

Server Response: 421 Cannot connect to SMTP server 4.59.182.110 
(4.59.182.110:25), connect error 10060

suggests that it's actually coming from his anti-virus program.  The 
real SMTP server wouldn't say that it can't connect to itself on port 
25.

And the 10060 socket error would suggest port 25 blocking.

If he is indeed connecting through the SMTP server's ISP, then the 
anti-virus is a likely culprit.


-- 

Mike - http://TechHelp.Santovec.us



"Gary VanderMolen" <gary@NoMail.invalid> wrote in message 
news:#VnatmMNLHA.5668@TK2MSFTNGP04.phx.gbl...
> It's not a port 25 block.
> The OP is getting his connectivity and mail service from the same 
> provider.
>
> Gary VanderMolen, Microsoft MVP (Mail)
>
>
> "N. Miller"  wrote in message 
> news:1c8q2933wto6r$.dlg@msnews.aosake.net...
>
> On Thu, 5 Aug 2010 09:20:03 -0700, Newfietom wrote:
>
>> My email is from Aliant..the settings  have not changed, everything 
>> was fine
>> until this morning, now I cannot send email from Windows Live Mail. 
>> Here is
>> the error I get:
>> An unknown error has occurred.
>>
>> Subject 'ttest'
>> Server Error: 421
>> Server Response: 421 Cannot connect to SMTP server 4.59.182.110
>> (4.59.182.110:25), connect error 10060
>> Server: 'smtp.bellaliant.net'
>> Windows Live Mail Error ID: 0x800CCC67
>> Protocol: SMTP
>> Port: 25
>> Secure(SSL): No
>>
>> I have researched and cannot find a reason for the change.  Any help 
>> would
>> be greatly appreciated
>
> Has your ISP begun blocking outbound port 25? Many ISPs now block 
> access to
> outbound port 25 except for their own servers.
>
> -- 
> Norman
> ~Oh Lord, why have you come
> ~To Konnyu, with the Lion and the Drum
> 

On Fri, 6 Aug 2010 10:28:03 -0700, Newfietom
<Newfietom@discussions.microsoft.com> wrote:

>I was out of town in st. john's nl when this happened and was using the 
>families internet connection...I am home now  and it works...go figure  

In general, you need to use the SMTP server for whatever network
you're on. If I take my laptop to your house, and you have a different
ISP (which I guarantee you do since you're in Canada), I won't be able
to use yoru SMTP server.
-- 
To reply via e-mail, remove The Obvious and .invalid from my e-mail address.

You're very welcome. Come back any time you need more help.

Gary VanderMolen, Microsoft MVP (Mail)


"Newfietom"  wrote in message news:6FBBEA25-D2A9-4A72-BB1B-68A50E16AC05@microsoft.com...


I want to thank everyone who responded.  I am glad it is fixed and I will be
happy to participate here when needed.  Thanks again.