I can go for days or weeks with no problem, then all of a sudden I am 
deleting emails and I get the message" AN UNKNOWN ERROR HAS OCCURRED" and I 
have to wait a couple of hours or overnight before I can delete again- there 
is no pattern or reason I can see- any body have any ideas what is going on?

Version of Windows Live Mail ?
Antivirus software in use ?
Deleting emails from which type of email account(pop3, IMAP, http) ?
Does the couple of hours or overnight before delete capability returns =
include opening and closing WLM and still seeing the same=20
problem ?
Have you forced WLM to perform a compaction on exit after receiving the =
error ?

--
....winston
ms-mvp mail

"Tansey"  wrote in message =
news:AFC37F42-667E-4CEC-9392-F4CAF07EC3B8@microsoft.com...

I can go for days or weeks with no problem, then all of a sudden I am
deleting emails and I get the message" AN UNKNOWN ERROR HAS OCCURRED" =
and I
have to wait a couple of hours or overnight before I can delete again- =
there
is no pattern or reason I can see- any body have any ideas what is going =
on?=20

"...winston" wrote:

> Version of Windows Live Mail ?
> Antivirus software in use ?
> Deleting emails from which type of email account(pop3, IMAP, http) ?
> Does the couple of hours or overnight before delete capability returns include opening and closing WLM and still seeing the same 
> problem ?
> Have you forced WLM to perform a compaction on exit after receiving the error ?
> 
> --
> ....winston
> ms-mvp mail
> 
> "Tansey"  wrote in message news:AFC37F42-667E-4CEC-9392-F4CAF07EC3B8@microsoft.com...
> 
> I can go for days or weeks with no problem, then all of a sudden I am
> deleting emails and I get the message" AN UNKNOWN ERROR HAS OCCURRED" and I
> have to wait a couple of hours or overnight before I can delete again- there
> is no pattern or reason I can see- any body have any ideas what is going on? 
> 
> .
> 1. WINDOWS LIVE 7
   2, Kapersky
   3. pop 3
   4. yes- sometimes I can't open mail previously opened
   5. Don't understand the compaction on error after recieving message- can 
you tell me how to do that?

Windows Live 7 is not a version of Windows Live Mail
  - Does you version of Windows Live Mail have a ribbon interface, if =
not click on Help/About



--
....winston
ms-mvp mail

"Tansey"  wrote in message =
news:60567948-62E9-4D84-8B99-80C22890BDE0@microsoft.com...



"...winston" wrote:

> Version of Windows Live Mail ?
> Antivirus software in use ?
> Deleting emails from which type of email account(pop3, IMAP, http) ?
> Does the couple of hours or overnight before delete capability returns =
include opening and closing WLM and still seeing the same
> problem ?
> Have you forced WLM to perform a compaction on exit after receiving =
the error ?
>
> --
> ....winston
> ms-mvp mail
>
> "Tansey"  wrote in message =
news:AFC37F42-667E-4CEC-9392-F4CAF07EC3B8@microsoft.com...
>
> I can go for days or weeks with no problem, then all of a sudden I am
> deleting emails and I get the message" AN UNKNOWN ERROR HAS OCCURRED" =
and I
> have to wait a couple of hours or overnight before I can delete again- =
there
> is no pattern or reason I can see- any body have any ideas what is =
going on?
>
> .
> 1. WINDOWS LIVE 7
   2, Kapersky
   3. pop 3
   4. yes- sometimes I can't open mail previously opened
   5. Don't understand the compaction on error after recieving message- =
can
you tell me how to do that?=20

2009 version- downloaded July 3, 2010

"...winston" wrote:

> Windows Live 7 is not a version of Windows Live Mail
>   - Does you version of Windows Live Mail have a ribbon interface, if not click on Help/About
> 
> 
> 
> --
> ....winston
> ms-mvp mail
> 
> "Tansey"  wrote in message news:60567948-62E9-4D84-8B99-80C22890BDE0@microsoft.com...
> 
> 
> 
> "...winston" wrote:
> 
> > Version of Windows Live Mail ?
> > Antivirus software in use ?
> > Deleting emails from which type of email account(pop3, IMAP, http) ?
> > Does the couple of hours or overnight before delete capability returns include opening and closing WLM and still seeing the same
> > problem ?
> > Have you forced WLM to perform a compaction on exit after receiving the error ?
> >
> > --
> > ....winston
> > ms-mvp mail
> >
> > "Tansey"  wrote in message news:AFC37F42-667E-4CEC-9392-F4CAF07EC3B8@microsoft.com...
> >
> > I can go for days or weeks with no problem, then all of a sudden I am
> > deleting emails and I get the message" AN UNKNOWN ERROR HAS OCCURRED" and I
> > have to wait a couple of hours or overnight before I can delete again- there
> > is no pattern or reason I can see- any body have any ideas what is going on?
> >
> > .
> > 1. WINDOWS LIVE 7
>    2, Kapersky
>    3. pop 3
>    4. yes- sometimes I can't open mail previously opened
>    5. Don't understand the compaction on error after recieving message- can
> you tell me how to do that? 
> 
> .
> 

This is a multi-part message in MIME format.

------=_NextPart_000_0012_01CB366F.242B5340
Content-Type: text/plain;
	charset="Utf-8"
Content-Transfer-Encoding: 8bit

Disable email scanning in Kaspersky

To compact...
Open WLM in mail mode(do not access News, Contacts or Calendar)
Press Alt (if the Menu is not present)
Tools/Options/Advanced/Maintenance
- set compact counter to 1
- click Apply, OK, etc to close the options dialog box.
Click File
- Work Offline
Click File
- Exit

Agree to the prompt about compaction/disk space after WLM closes
Open WLM
Attempt to delete the ‘undeletable mail’
File/Work Online
Change the counter to whatever compact value you are comfortable(mine is set to 50)


--
....winston
ms-mvp mail


"Tansey" <Tansey@discussions.microsoft.com> wrote in message news:2CB48A7E-7158-447B-B1A5-16BCA2C3AE45@microsoft.com...
2009 version- downloaded July 3, 2010

"...winston" wrote:

> Windows Live 7 is not a version of Windows Live Mail
>   - Does you version of Windows Live Mail have a ribbon interface, if not click on Help/About
>
>
>
> --
> ....winston
> ms-mvp mail
>
> "Tansey"  wrote in message news:60567948-62E9-4D84-8B99-80C22890BDE0@microsoft.com...
>
>
>
> "...winston" wrote:
>
> > Version of Windows Live Mail ?
> > Antivirus software in use ?
> > Deleting emails from which type of email account(pop3, IMAP, http) ?
> > Does the couple of hours or overnight before delete capability returns include opening and closing WLM and still seeing the same
> > problem ?
> > Have you forced WLM to perform a compaction on exit after receiving the error ?
> >
> > --
> > ....winston
> > ms-mvp mail
> >
> > "Tansey"  wrote in message news:AFC37F42-667E-4CEC-9392-F4CAF07EC3B8@microsoft.com...
> >
> > I can go for days or weeks with no problem, then all of a sudden I am
> > deleting emails and I get the message" AN UNKNOWN ERROR HAS OCCURRED" and I
> > have to wait a couple of hours or overnight before I can delete again- there
> > is no pattern or reason I can see- any body have any ideas what is going on?
> >
> > .
> > 1. WINDOWS LIVE 7
>    2, Kapersky
>    3. pop 3
>    4. yes- sometimes I can't open mail previously opened
>    5. Don't understand the compaction on error after recieving message- can
> you tell me how to do that?
>
> .
> 

------=_NextPart_000_0012_01CB366F.242B5340
Content-Type: text/html;
	charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD></HEAD>
<BODY>
<DIV dir=3Dltr>
<DIV style=3D"FONT-FAMILY: 'Arial'; COLOR: #000000; FONT-SIZE: 10pt">
<DIV>Disable email scanning in Kaspersky</DIV>
<DIV>&nbsp;</DIV>
<DIV>To compact...</DIV>
<DIV>Open WLM in mail mode(do not access News, Contacts or =
Calendar)</DIV>
<DIV>Press Alt (if the Menu is not present)</DIV>
<DIV>Tools/Options/Advanced/Maintenance</DIV>
<DIV>- set compact counter to 1</DIV>
<DIV>- click Apply, OK, etc to close the options dialog box.</DIV>
<DIV>Click File</DIV>
<DIV>- Work Offline</DIV>
<DIV>Click File</DIV>
<DIV>- Exit</DIV>
<DIV>&nbsp;</DIV>
<DIV>Agree to the prompt about compaction/disk space after WLM =
closes</DIV>
<DIV>Open WLM</DIV>
<DIV>Attempt to delete the =E2=80=98undeletable mail=E2=80=99</DIV>
<DIV>File/Work Online</DIV>
<DIV>Change the counter to whatever compact value you are =
comfortable(mine is
set to 50)</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV
style=3D"FONT-FAMILY: 'Arial'; COLOR: #000000; FONT-SIZE: =
10pt">--<BR>...winston<BR>ms-mvp
mail<BR><BR></DIV>
<DIV
style=3D"BORDER-BOTTOM-COLOR: #000000; BORDER-LEFT: #000000 4px solid; =
BORDER-TOP-COLOR: #000000; PADDING-LEFT: 5px; BORDER-RIGHT-COLOR: =
#000000; MARGIN-LEFT: 5px">
<DIV
style=3D"FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY: 'Calibri'; =
COLOR: #000000; FONT-SIZE: small; FONT-WEIGHT: normal; TEXT-DECORATION: =
none">
<DIV>"Tansey" &lt;Tansey@discussions.microsoft.com&gt; wrote in message
news:2CB48A7E-7158-447B-B1A5-16BCA2C3AE45@microsoft.com...</DIV></DIV></D=
IV>
<DIV
style=3D"BORDER-BOTTOM-COLOR: #000000; BORDER-LEFT: #000000 4px solid; =
BORDER-TOP-COLOR: #000000; PADDING-LEFT: 5px; BORDER-RIGHT-COLOR: =
#000000; MARGIN-LEFT: 5px">
<DIV
style=3D"FONT-STYLE: normal; DISPLAY: inline; FONT-FAMILY: 'Calibri'; =
COLOR: #000000; FONT-SIZE: small; FONT-WEIGHT: normal; TEXT-DECORATION: =
none">2009
version- downloaded July 3, 2010<BR><BR>"...winston" wrote:<BR><BR>&gt; =
Windows
Live 7 is not a version of Windows Live Mail<BR>&gt;&nbsp;&nbsp; - Does =
you
version of Windows Live Mail have a ribbon interface, if not click on
Help/About<BR>&gt; <BR>&gt; <BR>&gt; <BR>&gt; --<BR>&gt; =
.....winston<BR>&gt;
ms-mvp mail<BR>&gt; <BR>&gt; "Tansey"&nbsp; wrote in message
news:60567948-62E9-4D84-8B99-80C22890BDE0@microsoft.com...<BR>&gt; =
<BR>&gt;
<BR>&gt; <BR>&gt; "...winston" wrote:<BR>&gt; <BR>&gt; &gt; Version of =
Windows
Live Mail ?<BR>&gt; &gt; Antivirus software in use ?<BR>&gt; &gt; =
Deleting
emails from which type of email account(pop3, IMAP, http) ?<BR>&gt; &gt; =
Does
the couple of hours or overnight before delete capability returns =
include
opening and closing WLM and still seeing the same<BR>&gt; &gt; problem =
?<BR>&gt;
&gt; Have you forced WLM to perform a compaction on exit after receiving =
the
error ?<BR>&gt; &gt;<BR>&gt; &gt; --<BR>&gt; &gt; ....winston<BR>&gt; =
&gt;
ms-mvp mail<BR>&gt; &gt;<BR>&gt; &gt; "Tansey"&nbsp; wrote in message
news:AFC37F42-667E-4CEC-9392-F4CAF07EC3B8@microsoft.com...<BR>&gt; =
&gt;<BR>&gt;
&gt; I can go for days or weeks with no problem, then all of a sudden I
am<BR>&gt; &gt; deleting emails and I get the message" AN UNKNOWN ERROR =
HAS
OCCURRED" and I<BR>&gt; &gt; have to wait a couple of hours or overnight =
before
I can delete again- there<BR>&gt; &gt; is no pattern or reason I can =
see- any
body have any ideas what is going on?<BR>&gt; &gt;<BR>&gt; &gt; =
..<BR>&gt; &gt;
1. WINDOWS LIVE 7<BR>&gt;&nbsp;&nbsp;&nbsp; 2,
Kapersky<BR>&gt;&nbsp;&nbsp;&nbsp; 3. pop 3<BR>&gt;&nbsp;&nbsp;&nbsp; 4. =
yes-
sometimes I can't open mail previously opened<BR>&gt;&nbsp;&nbsp;&nbsp; =
5. Don't
understand the compaction on error after recieving message- can<BR>&gt; =
you tell
me how to do that? <BR>&gt; <BR>&gt;
..<BR>&gt;</DIV></DIV></DIV></DIV></BODY></HTML>

------=_NextPart_000_0012_01CB366F.242B5340--

hmm- a couple of more posts about this problem- we both seem to have the same 
problem.  The next time this happens I will try your suggestion- but it is 
sporadic could be minutes, hours, days, weeks til it happens again. This 
seems to be a temporary fix- is there a permanent one- and thanks- I will get 
back to you when it happens and I am able to try your suggestion- 

"...winston" wrote:

> Disable email scanning in Kaspersky
> 
> To compact...
> Open WLM in mail mode(do not access News, Contacts or Calendar)
> Press Alt (if the Menu is not present)
> Tools/Options/Advanced/Maintenance
> - set compact counter to 1
> - click Apply, OK, etc to close the options dialog box.
> Click File
> - Work Offline
> Click File
> - Exit
> 
> Agree to the prompt about compaction/disk space after WLM closes
> Open WLM
> Attempt to delete the ‘undeletable mail’
> File/Work Online
> Change the counter to whatever compact value you are comfortable(mine is set to 50)
> 
> 
> --
> ....winston
> ms-mvp mail
> 
> 
> "Tansey" <Tansey@discussions.microsoft.com> wrote in message news:2CB48A7E-7158-447B-B1A5-16BCA2C3AE45@microsoft.com...
> 2009 version- downloaded July 3, 2010
> 
> "...winston" wrote:
> 
> > Windows Live 7 is not a version of Windows Live Mail
> >   - Does you version of Windows Live Mail have a ribbon interface, if not click on Help/About
> >
> >
> >
> > --
> > ....winston
> > ms-mvp mail
> >
> > "Tansey"  wrote in message news:60567948-62E9-4D84-8B99-80C22890BDE0@microsoft.com...
> >
> >
> >
> > "...winston" wrote:
> >
> > > Version of Windows Live Mail ?
> > > Antivirus software in use ?
> > > Deleting emails from which type of email account(pop3, IMAP, http) ?
> > > Does the couple of hours or overnight before delete capability returns include opening and closing WLM and still seeing the same
> > > problem ?
> > > Have you forced WLM to perform a compaction on exit after receiving the error ?
> > >
> > > --
> > > ....winston
> > > ms-mvp mail
> > >
> > > "Tansey"  wrote in message news:AFC37F42-667E-4CEC-9392-F4CAF07EC3B8@microsoft.com...
> > >
> > > I can go for days or weeks with no problem, then all of a sudden I am
> > > deleting emails and I get the message" AN UNKNOWN ERROR HAS OCCURRED" and I
> > > have to wait a couple of hours or overnight before I can delete again- there
> > > is no pattern or reason I can see- any body have any ideas what is going on?
> > >
> > > .
> > > 1. WINDOWS LIVE 7
> >    2, Kapersky
> >    3. pop 3
> >    4. yes- sometimes I can't open mail previously opened
> >    5. Don't understand the compaction on error after recieving message- can
> > you tell me how to do that?
> >
> > .
> > 
> 

The permanent fix is to make sure your antivirus doesn't scan emails, or
else switch to one that is 100% compatible:

http://www.microsoft.com/security_essentials

Gary VanderMolen, Microsoft MVP (Mail)


"Tansey"  wrote in message news:1D20C97E-5668-4F00-BDEE-9C9C09D72C7F@microsoft.com...

hmm- a couple of more posts about this problem- we both seem to have the same
problem.  The next time this happens I will try your suggestion- but it is
sporadic could be minutes, hours, days, weeks til it happens again. This
seems to be a temporary fix- is there a permanent one- and thanks- I will get
back to you when it happens and I am able to try your suggestion-

"...winston" wrote:

> Disable email scanning in Kaspersky
>
> To compact...
> Open WLM in mail mode(do not access News, Contacts or Calendar)
> Press Alt (if the Menu is not present)
> Tools/Options/Advanced/Maintenance
> - set compact counter to 1
> - click Apply, OK, etc to close the options dialog box.
> Click File
> - Work Offline
> Click File
> - Exit
>
> Agree to the prompt about compaction/disk space after WLM closes
> Open WLM
> Attempt to delete the 'undeletable mail'
> File/Work Online
> Change the counter to whatever compact value you are comfortable(mine is set to 50)
>
>
> --
> ....winston
> ms-mvp mail
>
>
> "Tansey" <Tansey@discussions.microsoft.com> wrote in message news:2CB48A7E-7158-447B-B1A5-16BCA2C3AE45@microsoft.com...
> 2009 version- downloaded July 3, 2010
>
> "...winston" wrote:
>
> > Windows Live 7 is not a version of Windows Live Mail
> >   - Does you version of Windows Live Mail have a ribbon interface, if not click on Help/About
> >
> >
> >
> > --
> > ....winston
> > ms-mvp mail
> >
> > "Tansey"  wrote in message news:60567948-62E9-4D84-8B99-80C22890BDE0@microsoft.com...
> >
> >
> >
> > "...winston" wrote:
> >
> > > Version of Windows Live Mail ?
> > > Antivirus software in use ?
> > > Deleting emails from which type of email account(pop3, IMAP, http) ?
> > > Does the couple of hours or overnight before delete capability returns include opening and closing WLM and still seeing the 
> > > same
> > > problem ?
> > > Have you forced WLM to perform a compaction on exit after receiving the error ?
> > >
> > > --
> > > ....winston
> > > ms-mvp mail
> > >
> > > "Tansey"  wrote in message news:AFC37F42-667E-4CEC-9392-F4CAF07EC3B8@microsoft.com...
> > >
> > > I can go for days or weeks with no problem, then all of a sudden I am
> > > deleting emails and I get the message" AN UNKNOWN ERROR HAS OCCURRED" and I
> > > have to wait a couple of hours or overnight before I can delete again- there
> > > is no pattern or reason I can see- any body have any ideas what is going on?
> > >
> > > .
> > > 1. WINDOWS LIVE 7
> >    2, Kapersky
> >    3. pop 3
> >    4. yes- sometimes I can't open mail previously opened
> >    5. Don't understand the compaction on error after recieving message- can
> > you tell me how to do that?
> >
> > .
> >
>