missing/lost files in office 2007 (64bit) after saving

  • Follow


We have deployed Office 2007 on a SBS 2008 network (64bit) after some 
problems converting the ACT data base & associated Excel & Word 2003 document 
formats everything seemed to getting along. Yesterday I had a call to say an 
Excel spread sheet, converted on the 9th March, had disappeared after a 
recent save. The shared spread sheet (located @ \\server1\actshare\documents) 
 has been used for several days & it appears in the “recently opened” list at 
the top of the workbook but when they try to open it they receive a file path 
error & when I search the server the file is nowhere to be found. Can anyone 
help me with this please?
0
Reply Utf 3/16/2010 2:07:01 PM

This isn't a 64-bit issue, and could happen at any point with an office 
document saved to a network UNC point. There are any number of possible 
causes, including user error as the single most likely cause. But it's also 
possible, especially if working on the file from a wirelessly connected 
workstation, to have an interruption in network connectivity cause the loss.

The recovery can be accomplished either by restoring a backup or, in some 
cases, by finding the temporary file that Office creates while you're 
working on the document and renaming it.

-- 
Charlie.
http://msmvps.com/blogs/russel




"Chris Lister" <ChrisLister@discussions.microsoft.com> wrote in message 
news:75729070-3F94-4235-BF84-8ED1708344DE@microsoft.com...
> We have deployed Office 2007 on a SBS 2008 network (64bit) after some
> problems converting the ACT data base & associated Excel & Word 2003 
> document
> formats everything seemed to getting along. Yesterday I had a call to say 
> an
> Excel spread sheet, converted on the 9th March, had disappeared after a
> recent save. The shared spread sheet (located @ 
> \\server1\actshare\documents)
> has been used for several days & it appears in the “recently opened” list 
> at
> the top of the workbook but when they try to open it they receive a file 
> path
> error & when I search the server the file is nowhere to be found. Can 
> anyone
> help me with this please? 

0
Reply Charlie 3/16/2010 4:42:40 PM


1 Replies
431 Views

(page loaded in 0.046 seconds)

Similiar Articles:
















7/22/2012 10:23:01 AM


Reply: