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My users have today reported that they cannot access \pwa, they get
the really helpful message
 "An unexpected error has occurred."

Ive looked in the event viewer and see the 2 following events that
keep appearing,(note that queue service is running and has not
stopped)

Cannot start queue. SSP: 0d5a81f7-545d-48c2-836b-17734ff769fc
SiteUID: fc6a5a81-933f-4f77-9448-adf152c774d2 Url:  Queue: ProjectQ -
Event 7626

Cannot start queue. SSP: 0d5a81f7-545d-48c2-836b-17734ff769fc
SiteUID: fc6a5a81-933f-4f77-9448-adf152c774d2 Url:  Queue: TimesheetQ
- Event 7626

any ideas how to resolve?
0
Reply ziwez0 2/16/2010 10:04:07 AM

This error sounds security related. Am I correct in assuming this used to 
work fine until recently? If so I'd first be narrowing down the time the 
issue commenced and then asking around the office to see if something had 
been changed in your environment around this time. E.g Group policy, server 
updates, AD changes etc. 

Make sure the 'Microsoft Office Project Server Queue Service' service is 
running under an account that has sufficient permissions, generally the SSP 
account. My way of dealing with security permissions is give it God access 
when diagnosing to prove the issue is security related, the de-scope from 
there.

Regards,

Piet Remen
www.projectserver.com.au
0
Reply Utf 2/16/2010 11:39:01 AM


This is a multi-part message in MIME format.

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Content-Type: text/plain;
	charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

Hi ziwez0,

Try posting on the microsoft.public.project.server newsgroup (forum).  =
Please see FAQ Item: 24. Project Newsgroups.   FAQs, companion products =
and other useful Project information can be seen at this web address: =
http://project.mvps.org/faqs.htm=20

Mike Glen
Project MVP


  "ziwez0" <ziwez0@gmail.com> wrote in message =
news:7a7d63bc-0c99-48a8-8ef8-b65ce084f3d1@d27g2000yqf.googlegroups.com...=

  My users have today reported that they cannot access \pwa, they get
  the really helpful message
   "An unexpected error has occurred."

  Ive looked in the event viewer and see the 2 following events that
  keep appearing,(note that queue service is running and has not
  stopped)

  Cannot start queue. SSP: 0d5a81f7-545d-48c2-836b-17734ff769fc
  SiteUID: fc6a5a81-933f-4f77-9448-adf152c774d2 Url:  Queue: ProjectQ -
  Event 7626

  Cannot start queue. SSP: 0d5a81f7-545d-48c2-836b-17734ff769fc
  SiteUID: fc6a5a81-933f-4f77-9448-adf152c774d2 Url:  Queue: TimesheetQ
  - Event 7626

  any ideas how to resolve?
------=_NextPart_000_008F_01CAAF03.C2B5AF90
Content-Type: text/html;
	charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content=3Dtext/html;charset=3DWindows-1252 =
http-equiv=3DContent-Type>
<META name=3DGENERATOR content=3D"MSHTML 8.00.7600.16490"></HEAD>
<BODY style=3D"PADDING-LEFT: 10px; PADDING-RIGHT: 10px; PADDING-TOP: =
15px"=20
id=3DMailContainerBody leftMargin=3D0 topMargin=3D0 =
CanvasTabStop=3D"true"=20
name=3D"Compose message area">
<DIV><FONT face=3D"Comic Sans MS">Hi ziwez0,</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3D"Comic Sans MS">Try posting on the=20
microsoft.public.project.server newsgroup (forum).&nbsp; Please see FAQ =
Item:=20
24. Project Newsgroups.&nbsp;&nbsp; FAQs, companion products and other =
useful=20
Project information can be seen at this web address: <A=20
href=3D"http://project.mvps.org/faqs.htm">http://project.mvps.org/faqs.ht=
m</A>=20
</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3D"Comic Sans MS">Mike Glen<BR>Project MVP</FONT></DIV>
<DIV>&nbsp;</DIV>
<DIV><FONT face=3D"Comic Sans MS"></FONT>&nbsp;</DIV>
<BLOCKQUOTE=20
style=3D"BORDER-LEFT: #000000 2px solid; PADDING-LEFT: 5px; =
PADDING-RIGHT: 0px; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px">
  <DIV>"ziwez0" &lt;<A =
href=3D"mailto:ziwez0@gmail.com">ziwez0@gmail.com</A>&gt;=20
  wrote in message <A=20
  =
href=3D"news:7a7d63bc-0c99-48a8-8ef8-b65ce084f3d1@d27g2000yqf.googlegroup=
s.com">news:7a7d63bc-0c99-48a8-8ef8-b65ce084f3d1@d27g2000yqf.googlegroups=
..com</A>...</DIV>My=20
  users have today reported that they cannot access \pwa, they =
get<BR>the really=20
  helpful message<BR>&nbsp;"An unexpected error has =
occurred."<BR><BR>Ive looked=20
  in the event viewer and see the 2 following events that<BR>keep=20
  appearing,(note that queue service is running and has=20
  not<BR>stopped)<BR><BR>Cannot start queue. SSP:=20
  0d5a81f7-545d-48c2-836b-17734ff769fc<BR>SiteUID:=20
  fc6a5a81-933f-4f77-9448-adf152c774d2 Url:&nbsp; Queue: ProjectQ =
-<BR>Event=20
  7626<BR><BR>Cannot start queue. SSP:=20
  0d5a81f7-545d-48c2-836b-17734ff769fc<BR>SiteUID:=20
  fc6a5a81-933f-4f77-9448-adf152c774d2 Url:&nbsp; Queue: TimesheetQ<BR>- =
Event=20
  7626<BR><BR>any ideas how to resolve?</BLOCKQUOTE></BODY></HTML>

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0
Reply Mike 2/16/2010 12:30:01 PM

2 Replies
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