Professional 2007 Saves, won't Publish

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I have a user that can open, create, and/or save schedules to the server.  
But, he can't publish them.  I have confirmed it isn't schedule corruption by 
opening and publishing a schedule as well.  I have made the user and 
Administrator and he still gets the same error - thereby eliminating it as a 
permissions issues (he is in the default Project Manager group otherwise 
anyway).  Other users can publish.

The error message he gets is:
Error Connecting:  The request failed with the error message:
<html?<head>Object moved</title></head><body>
<h2> Object moved to <a href="_layouts/login.aspx
--,  at 
System.web.services.Protocols.SoapHttpClientProtofol.ReadResponse(Soapclientmessage message, Webersponse response

and so on....
Thoughts?
0
Reply Utf 4/21/2010 9:08:09 PM

Can your user access PWA?  If you haven't already, check the connection 
settings to make sure they have the correct URL.  
When the user opens the plan, are they opening the cached copy?  Check if 
they can list all of the published plans in the open dialog.

"CQ" wrote:

> I have a user that can open, create, and/or save schedules to the server.  
> But, he can't publish them.  I have confirmed it isn't schedule corruption by 
> opening and publishing a schedule as well.  I have made the user and 
> Administrator and he still gets the same error - thereby eliminating it as a 
> permissions issues (he is in the default Project Manager group otherwise 
> anyway).  Other users can publish.
> 
> The error message he gets is:
> Error Connecting:  The request failed with the error message:
> <html?<head>Object moved</title></head><body>
> <h2> Object moved to <a href="_layouts/login.aspx
> --,  at 
> System.web.services.Protocols.SoapHttpClientProtofol.ReadResponse(Soapclientmessage message, Webersponse response
> 
> and so on....
> Thoughts?
0
Reply Utf 4/22/2010 1:18:01 PM


Thank JennPenn,

yes, the user can access PWA.
I have confirmed that they have the correct URL setup.
They are not changing just a cached copy - we have cleared the cache, they 
go to Professional, open from server, get the file, make changes, save it 
back.  I can open the Project on my machine and see their saved changes.
They just can't publish.

"JennPenn07" wrote:

> Can your user access PWA?  If you haven't already, check the connection 
> settings to make sure they have the correct URL.  
> When the user opens the plan, are they opening the cached copy?  Check if 
> they can list all of the published plans in the open dialog.
> 
> "CQ" wrote:
> 
> > I have a user that can open, create, and/or save schedules to the server.  
> > But, he can't publish them.  I have confirmed it isn't schedule corruption by 
> > opening and publishing a schedule as well.  I have made the user and 
> > Administrator and he still gets the same error - thereby eliminating it as a 
> > permissions issues (he is in the default Project Manager group otherwise 
> > anyway).  Other users can publish.
> > 
> > The error message he gets is:
> > Error Connecting:  The request failed with the error message:
> > <html?<head>Object moved</title></head><body>
> > <h2> Object moved to <a href="_layouts/login.aspx
> > --,  at 
> > System.web.services.Protocols.SoapHttpClientProtofol.ReadResponse(Soapclientmessage message, Webersponse response
> > 
> > and so on....
> > Thoughts?
0
Reply Utf 4/23/2010 12:28:05 AM

wow, this is strange.  Can your user publish any other projects? What about 
from a different pc?  Sorry, you've probably already thought of these 
questions, I'm just trying to help narrow it down.

"CQ" wrote:

> Thank JennPenn,
> 
> yes, the user can access PWA.
> I have confirmed that they have the correct URL setup.
> They are not changing just a cached copy - we have cleared the cache, they 
> go to Professional, open from server, get the file, make changes, save it 
> back.  I can open the Project on my machine and see their saved changes.
> They just can't publish.
> 
> "JennPenn07" wrote:
> 
> > Can your user access PWA?  If you haven't already, check the connection 
> > settings to make sure they have the correct URL.  
> > When the user opens the plan, are they opening the cached copy?  Check if 
> > they can list all of the published plans in the open dialog.
> > 
> > "CQ" wrote:
> > 
> > > I have a user that can open, create, and/or save schedules to the server.  
> > > But, he can't publish them.  I have confirmed it isn't schedule corruption by 
> > > opening and publishing a schedule as well.  I have made the user and 
> > > Administrator and he still gets the same error - thereby eliminating it as a 
> > > permissions issues (he is in the default Project Manager group otherwise 
> > > anyway).  Other users can publish.
> > > 
> > > The error message he gets is:
> > > Error Connecting:  The request failed with the error message:
> > > <html?<head>Object moved</title></head><body>
> > > <h2> Object moved to <a href="_layouts/login.aspx
> > > --,  at 
> > > System.web.services.Protocols.SoapHttpClientProtofol.ReadResponse(Soapclientmessage message, Webersponse response
> > > 
> > > and so on....
> > > Thoughts?
0
Reply Utf 4/27/2010 7:26:08 PM

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