I have a user that is looking for a long lost email that she "hopes" she 
saved.  Of course, she has many, many PST files.  The email is not in any of 
those.  There are 3 OST files in the default Outlook folder on her computer. 
Is there a way to open and search those files?

I've done some research and have read that if the OST is orphaned, then you 
need to buy software that will let you convert the OST to a PST.  That 
doesn't seem to be the case here, it is in her windows folder.

Thanks 

"JohnB" <jbrigan@yahoo.com> wrote in message 
news:OhuotSfxKHA.6140@TK2MSFTNGP05.phx.gbl...

>I have a user that is looking for a long lost email that she "hopes" she 
>saved.  Of course, she has many, many PST files.  The email is not in any of 
>those.  There are 3 OST files in the default Outlook folder on her computer. 
>Is there a way to open and search those files?
>
> I've done some research and have read that if the OST is orphaned, then you 
> need to buy software that will let you convert the OST to a PST.  That 
> doesn't seem to be the case here, it is in her windows folder.

What do you mean "in her windows folder"?  For an OST to be accessible, it 
must be connected to the mail profile for which it was created and that 
profile must exist in the Show Profiles feature of the Mail applet in Control 
Panel.
-- 
Brian Tillman [MVP-Outlook] 

On 3/17/2010 10:09 AM, JohnB wrote:
> I have a user that is looking for a long lost email that she "hopes" she
> saved.  Of course, she has many, many PST files.  The email is not in any of
> those.  There are 3 OST files in the default Outlook folder on her computer.
> Is there a way to open and search those files?
>
> I've done some research and have read that if the OST is orphaned, then you
> need to buy software that will let you convert the OST to a PST.  That
> doesn't seem to be the case here, it is in her windows folder.
>
> Thanks
>
>
Easiest way? Copy all PSTs into one location, open them up, install 
Xobni and let it do the work of indexing this mess.

Does she have 3 Outlook profiles?
Her cached Exchange account will be associated with one of them. Does 
she have 3 Exchange accounts?

I deal with this scenario quite often when doing data recovery. OST to 
PST solutions work well, but not necessary if the OST time stamps are 
current and the associated Outlook profiles are still valid.
-- 
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)

Hello:

If those other 3 OSTs were for the same mailbox, you can try this:

1.) Disconnect her computer from the network (including WiFi). You do NOT 
want her computer connecting back to the Exchange server.
2.) Close Outlook.
3.) Rename the existing OST by adding "CURRENT" to the end of the name.
4.) Pick one of the other OSTs and rename it to what the current OST name 
was.
5.) Open Outlook. The OST should be accessible. Look for the lost e-mails. 
If you find them, copy them to a PST.
6.) Repeat 4 - 5 for the other two OSTs.
7.) Undo step 3.
8.) Connect the computer back to the network and open Outlook and work 
normally.

Let me know if you were able to access the other OSTs this way, and if you 
found the lost e-mails.

-- 
Regards,
M
MCTS, MCSA

"JohnB" <jbrigan@yahoo.com> wrote in message 
news:OhuotSfxKHA.6140@TK2MSFTNGP05.phx.gbl...
>I have a user that is looking for a long lost email that she "hopes" she 
>saved.  Of course, she has many, many PST files.  The email is not in any 
>of those.  There are 3 OST files in the default Outlook folder on her 
>computer. Is there a way to open and search those files?
>
> I've done some research and have read that if the OST is orphaned, then 
> you need to buy software that will let you convert the OST to a PST.  That 
> doesn't seem to be the case here, it is in her windows folder.
>
> Thanks
> 

This is the folder I'm calling "her windows folder"

C:\Documents and Settings\UserName\Local Settings\Application 
Data\Microsoft\Outlook

That's where the 3 OST's are.



"Brian Tillman [MVP-Outlook]" <tillman1952@yahoo.com> wrote in message 
news:OnxmnRgxKHA.5940@TK2MSFTNGP02.phx.gbl...
> "JohnB" <jbrigan@yahoo.com> wrote in message 
> news:OhuotSfxKHA.6140@TK2MSFTNGP05.phx.gbl...
>
>>I have a user that is looking for a long lost email that she "hopes" she 
>>saved.  Of course, she has many, many PST files.  The email is not in any 
>>of those.  There are 3 OST files in the default Outlook folder on her 
>>computer. Is there a way to open and search those files?
>>
>> I've done some research and have read that if the OST is orphaned, then 
>> you need to buy software that will let you convert the OST to a PST. 
>> That doesn't seem to be the case here, it is in her windows folder.
>
> What do you mean "in her windows folder"?  For an OST to be accessible, it 
> must be connected to the mail profile for which it was created and that 
> profile must exist in the Show Profiles feature of the Mail applet in 
> Control Panel.
> -- 
> Brian Tillman [MVP-Outlook] 

"JohnB" <jbrigan@yahoo.com> wrote in message 
news:#nDunTtxKHA.1548@TK2MSFTNGP02.phx.gbl...
> This is the folder I'm calling "her windows folder"
>
> C:\Documents and Settings\UserName\Local Settings\Application 
> Data\Microsoft\Outlook
>
> That's where the 3 OST's are.

AFAIK (and I'm not an Exchange expert) you can only open an OST file if you 
re-create the Exchange Account which created it in the first place, other 
than buying conversion software... 

I had never heard of Xobni, but I just looked at their website.  What's the 
advantage over the Outlook built-in search?

She only has 1 Exchange account.  The 3 OST files have 3 different date 
stamps.  I was told there should be only one in there.  So I am guessing 
that this happened because offline mode was turned off and back on, and when 
that happened, a new OST was created?



"Leonid S. Knyshov // SBS Expert" 
<LeonidSKnyshovSBSExpert@discussions.microsoft.com> wrote in message 
news:ugYFwdhxKHA.2012@TK2MSFTNGP04.phx.gbl...
> On 3/17/2010 10:09 AM, JohnB wrote:
>> I have a user that is looking for a long lost email that she "hopes" she
>> saved.  Of course, she has many, many PST files.  The email is not in any 
>> of
>> those.  There are 3 OST files in the default Outlook folder on her 
>> computer.
>> Is there a way to open and search those files?
>>
>> I've done some research and have read that if the OST is orphaned, then 
>> you
>> need to buy software that will let you convert the OST to a PST.  That
>> doesn't seem to be the case here, it is in her windows folder.
>>
>> Thanks
>>
>>
> Easiest way? Copy all PSTs into one location, open them up, install Xobni 
> and let it do the work of indexing this mess.
>
> Does she have 3 Outlook profiles?
> Her cached Exchange account will be associated with one of them. Does she 
> have 3 Exchange accounts?
>
> I deal with this scenario quite often when doing data recovery. OST to PST 
> solutions work well, but not necessary if the OST time stamps are current 
> and the associated Outlook profiles are still valid.
> -- 
> Leonid S. Knyshov
> Crashproof Solutions
> 510-282-1008
> Twitter: @wiseleo
> http://crashproofsolutions.com
> Microsoft Small Business Specialist
> Try Exchange Online http://bit.ly/free-exchange-trial
> Please vote "helpful" if I helped you :) 

I'll have to schedule a time tomorrow morning to get at her computer.

Re:  Step5
This is what I don't understand... how do I search or look at the contents 
of an OST?  You can't do File>Open>Outlook Data File.... or at least, that 
didn't work for me.




"M" <m@n.com> wrote in message news:OwC1TghxKHA.4240@TK2MSFTNGP06.phx.gbl...
> Hello:
>
> If those other 3 OSTs were for the same mailbox, you can try this:
>
> 1.) Disconnect her computer from the network (including WiFi). You do NOT 
> want her computer connecting back to the Exchange server.
> 2.) Close Outlook.
> 3.) Rename the existing OST by adding "CURRENT" to the end of the name.
> 4.) Pick one of the other OSTs and rename it to what the current OST name 
> was.
> 5.) Open Outlook. The OST should be accessible. Look for the lost e-mails. 
> If you find them, copy them to a PST.
> 6.) Repeat 4 - 5 for the other two OSTs.
> 7.) Undo step 3.
> 8.) Connect the computer back to the network and open Outlook and work 
> normally.
>
> Let me know if you were able to access the other OSTs this way, and if you 
> found the lost e-mails.
>
> -- 
> Regards,
> M
> MCTS, MCSA
>
> "JohnB" <jbrigan@yahoo.com> wrote in message 
> news:OhuotSfxKHA.6140@TK2MSFTNGP05.phx.gbl...
>>I have a user that is looking for a long lost email that she "hopes" she 
>>saved.  Of course, she has many, many PST files.  The email is not in any 
>>of those.  There are 3 OST files in the default Outlook folder on her 
>>computer. Is there a way to open and search those files?
>>
>> I've done some research and have read that if the OST is orphaned, then 
>> you need to buy software that will let you convert the OST to a PST. 
>> That doesn't seem to be the case here, it is in her windows folder.
>>
>> Thanks
>>
>
> 

I thought you knew what an OST was. It's an OFFLINE copy of a mailbox. If 
you're disconnected from the network and Outlook is in "offline" mode, it 
uses the OST exclusively. In "online" mode, the OST is also used, but 
there's interaction with the Exchange server (syncing and updating in the 
background).

The steps I gave you is an attempt to "trick" Outlook into opening an older 
OST. When you do what I suggested and (if) Outlook is able to access the OST 
file, you'll see the contents of the mailbox as it looked when that 
particular OST file was last sync'd with Exchange. That's why it's important 
that you perform step 1 to totally disconnect her computer from the network 
so that the older OST doesn't try to sync with her current mailbox.

Please respond back after you try this and let me know if any of this 
worked.

-- 
Regards,
M
MCTS, MCSA

"JohnB" <jbrigan@yahoo.com> wrote in message 
news:Oa46qctxKHA.5480@TK2MSFTNGP06.phx.gbl...
> I'll have to schedule a time tomorrow morning to get at her computer.
>
> Re:  Step5
> This is what I don't understand... how do I search or look at the contents 
> of an OST?  You can't do File>Open>Outlook Data File.... or at least, that 
> didn't work for me.
>
>
>
>
> "M" <m@n.com> wrote in message 
> news:OwC1TghxKHA.4240@TK2MSFTNGP06.phx.gbl...
>> Hello:
>>
>> If those other 3 OSTs were for the same mailbox, you can try this:
>>
>> 1.) Disconnect her computer from the network (including WiFi). You do NOT 
>> want her computer connecting back to the Exchange server.
>> 2.) Close Outlook.
>> 3.) Rename the existing OST by adding "CURRENT" to the end of the name.
>> 4.) Pick one of the other OSTs and rename it to what the current OST name 
>> was.
>> 5.) Open Outlook. The OST should be accessible. Look for the lost 
>> e-mails. If you find them, copy them to a PST.
>> 6.) Repeat 4 - 5 for the other two OSTs.
>> 7.) Undo step 3.
>> 8.) Connect the computer back to the network and open Outlook and work 
>> normally.
>>
>> Let me know if you were able to access the other OSTs this way, and if 
>> you found the lost e-mails.
>>
>> -- 
>> Regards,
>> M
>> MCTS, MCSA
>>
>> "JohnB" <jbrigan@yahoo.com> wrote in message 
>> news:OhuotSfxKHA.6140@TK2MSFTNGP05.phx.gbl...
>>>I have a user that is looking for a long lost email that she "hopes" she 
>>>saved.  Of course, she has many, many PST files.  The email is not in any 
>>>of those.  There are 3 OST files in the default Outlook folder on her 
>>>computer. Is there a way to open and search those files?
>>>
>>> I've done some research and have read that if the OST is orphaned, then 
>>> you need to buy software that will let you convert the OST to a PST. 
>>> That doesn't seem to be the case here, it is in her windows folder.
>>>
>>> Thanks
>>>
>>
>>
>
> 

On 3/18/2010 1:08 PM, JohnB wrote:
> I had never heard of Xobni, but I just looked at their website.  What's the
> advantage over the Outlook built-in search?
>
> She only has 1 Exchange account.  The 3 OST files have 3 different date
> stamps.  I was told there should be only one in there.  So I am guessing
> that this happened because offline mode was turned off and back on, and when
> that happened, a new OST was created?

Xobni is a better indexer. They refused Microsoft's offer to buy them, 
by the way.

M's trick will probably work to fool Outlook into opening those OSTs. 
I'd make an image of this system before doing anything with it as some 
changes can render OSTs unreadable due to loss of Exchange 
authentication token.

It's likely that her mail is buried in PSTs and a good indexer would be 
most helpful there.
-- 
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)

"JohnB" <jbrigan@yahoo.com> wrote in message 
news:%23nDunTtxKHA.1548@TK2MSFTNGP02.phx.gbl...

> This is the folder I'm calling "her windows folder"
>
> C:\Documents and Settings\UserName\Local Settings\Application 
> Data\Microsoft\Outlook
>
> That's where the 3 OST's are.

Orphan OSTs (OSTs whose mail profiles have been deleted) are not accessible to 
Outlook even if you create a new profile pointing to the same Exchange 
mailbox.  As Gordon says, you must purchase an OST to PST converter.  I've 
never seen any free ones.
-- 
Brian Tillman [MVP-Outlook] 

> mailbox.  As Gordon says, you must purchase an OST to PST converter.  I've 
> never seen any free ones.

There's OST2PST.  But, it does not work with Outlook 2003 and later.


"Brian Tillman [MVP-Outlook]" <tillman1952@yahoo.com> wrote in message 
news:uggjz81xKHA.4008@TK2MSFTNGP02.phx.gbl...
> "JohnB" <jbrigan@yahoo.com> wrote in message 
> news:%23nDunTtxKHA.1548@TK2MSFTNGP02.phx.gbl...
>
>> This is the folder I'm calling "her windows folder"
>>
>> C:\Documents and Settings\UserName\Local Settings\Application 
>> Data\Microsoft\Outlook
>>
>> That's where the 3 OST's are.
>
> Orphan OSTs (OSTs whose mail profiles have been deleted) are not 
> accessible to Outlook even if you create a new profile pointing to the 
> same Exchange mailbox.  As Gordon says, you must purchase an OST to PST 
> converter.  I've never seen any free ones.
> -- 
> Brian Tillman [MVP-Outlook] 

Your method worked just fine.

Unfortunately her email wasn't there.
This was a case of someone saying "I emailed you on that...".  And I suspect 
they never really did.  This manager here doesn't delete *anything* when it 
comes to her email.

Oh well.......   thanks for the help.



"M" <m@n.com> wrote in message 
news:%23HD9CIxxKHA.4752@TK2MSFTNGP04.phx.gbl...
>I thought you knew what an OST was. It's an OFFLINE copy of a mailbox. If 
>you're disconnected from the network and Outlook is in "offline" mode, it 
>uses the OST exclusively. In "online" mode, the OST is also used, but 
>there's interaction with the Exchange server (syncing and updating in the 
>background).
>
> The steps I gave you is an attempt to "trick" Outlook into opening an 
> older OST. When you do what I suggested and (if) Outlook is able to access 
> the OST file, you'll see the contents of the mailbox as it looked when 
> that particular OST file was last sync'd with Exchange. That's why it's 
> important that you perform step 1 to totally disconnect her computer from 
> the network so that the older OST doesn't try to sync with her current 
> mailbox.
>
> Please respond back after you try this and let me know if any of this 
> worked.
>
> -- 
> Regards,
> M
> MCTS, MCSA
>
> "JohnB" <jbrigan@yahoo.com> wrote in message 
> news:Oa46qctxKHA.5480@TK2MSFTNGP06.phx.gbl...
>> I'll have to schedule a time tomorrow morning to get at her computer.
>>
>> Re:  Step5
>> This is what I don't understand... how do I search or look at the 
>> contents of an OST?  You can't do File>Open>Outlook Data File.... or at 
>> least, that didn't work for me.
>>
>>
>>
>>
>> "M" <m@n.com> wrote in message 
>> news:OwC1TghxKHA.4240@TK2MSFTNGP06.phx.gbl...
>>> Hello:
>>>
>>> If those other 3 OSTs were for the same mailbox, you can try this:
>>>
>>> 1.) Disconnect her computer from the network (including WiFi). You do 
>>> NOT want her computer connecting back to the Exchange server.
>>> 2.) Close Outlook.
>>> 3.) Rename the existing OST by adding "CURRENT" to the end of the name.
>>> 4.) Pick one of the other OSTs and rename it to what the current OST 
>>> name was.
>>> 5.) Open Outlook. The OST should be accessible. Look for the lost 
>>> e-mails. If you find them, copy them to a PST.
>>> 6.) Repeat 4 - 5 for the other two OSTs.
>>> 7.) Undo step 3.
>>> 8.) Connect the computer back to the network and open Outlook and work 
>>> normally.
>>>
>>> Let me know if you were able to access the other OSTs this way, and if 
>>> you found the lost e-mails.
>>>
>>> -- 
>>> Regards,
>>> M
>>> MCTS, MCSA
>>>
>>> "JohnB" <jbrigan@yahoo.com> wrote in message 
>>> news:OhuotSfxKHA.6140@TK2MSFTNGP05.phx.gbl...
>>>>I have a user that is looking for a long lost email that she "hopes" she 
>>>>saved.  Of course, she has many, many PST files.  The email is not in 
>>>>any of those.  There are 3 OST files in the default Outlook folder on 
>>>>her computer. Is there a way to open and search those files?
>>>>
>>>> I've done some research and have read that if the OST is orphaned, then 
>>>> you need to buy software that will let you convert the OST to a PST. 
>>>> That doesn't seem to be the case here, it is in her windows folder.
>>>>
>>>> Thanks
>>>>
>>>
>>>
>>
>>
>
> 

"JohnB" <jbrigan@yahoo.com> wrote in message 
news:uyKuIg2xKHA.4240@TK2MSFTNGP06.phx.gbl...

> There's OST2PST.  But, it does not work with Outlook 2003 and later.

And hence why I didn't mention it.  As far as I'm concerned, if it doesn't 
handle Unicode PSTs it may as well not exist.
-- 
Brian Tillman [MVP-Outlook] 

That's great! And you didn't have to spend any money on an OST utility.

-- 
Regards,
M
MCTS, MCSA
"JohnB" <jbrigan@yahoo.com> wrote in message 
news:OW9$nG5xKHA.3560@TK2MSFTNGP02.phx.gbl...
> Your method worked just fine.
>
> Unfortunately her email wasn't there.
> This was a case of someone saying "I emailed you on that...".  And I 
> suspect they never really did.  This manager here doesn't delete 
> *anything* when it comes to her email.
>
> Oh well.......   thanks for the help.
>
>
>
> "M" <m@n.com> wrote in message 
> news:%23HD9CIxxKHA.4752@TK2MSFTNGP04.phx.gbl...
>>I thought you knew what an OST was. It's an OFFLINE copy of a mailbox. If 
>>you're disconnected from the network and Outlook is in "offline" mode, it 
>>uses the OST exclusively. In "online" mode, the OST is also used, but 
>>there's interaction with the Exchange server (syncing and updating in the 
>>background).
>>
>> The steps I gave you is an attempt to "trick" Outlook into opening an 
>> older OST. When you do what I suggested and (if) Outlook is able to 
>> access the OST file, you'll see the contents of the mailbox as it looked 
>> when that particular OST file was last sync'd with Exchange. That's why 
>> it's important that you perform step 1 to totally disconnect her computer 
>> from the network so that the older OST doesn't try to sync with her 
>> current mailbox.
>>
>> Please respond back after you try this and let me know if any of this 
>> worked.
>>
>> -- 
>> Regards,
>> M
>> MCTS, MCSA
>>
>> "JohnB" <jbrigan@yahoo.com> wrote in message 
>> news:Oa46qctxKHA.5480@TK2MSFTNGP06.phx.gbl...
>>> I'll have to schedule a time tomorrow morning to get at her computer.
>>>
>>> Re:  Step5
>>> This is what I don't understand... how do I search or look at the 
>>> contents of an OST?  You can't do File>Open>Outlook Data File.... or at 
>>> least, that didn't work for me.
>>>
>>>
>>>
>>>
>>> "M" <m@n.com> wrote in message 
>>> news:OwC1TghxKHA.4240@TK2MSFTNGP06.phx.gbl...
>>>> Hello:
>>>>
>>>> If those other 3 OSTs were for the same mailbox, you can try this:
>>>>
>>>> 1.) Disconnect her computer from the network (including WiFi). You do 
>>>> NOT want her computer connecting back to the Exchange server.
>>>> 2.) Close Outlook.
>>>> 3.) Rename the existing OST by adding "CURRENT" to the end of the name.
>>>> 4.) Pick one of the other OSTs and rename it to what the current OST 
>>>> name was.
>>>> 5.) Open Outlook. The OST should be accessible. Look for the lost 
>>>> e-mails. If you find them, copy them to a PST.
>>>> 6.) Repeat 4 - 5 for the other two OSTs.
>>>> 7.) Undo step 3.
>>>> 8.) Connect the computer back to the network and open Outlook and work 
>>>> normally.
>>>>
>>>> Let me know if you were able to access the other OSTs this way, and if 
>>>> you found the lost e-mails.
>>>>
>>>> -- 
>>>> Regards,
>>>> M
>>>> MCTS, MCSA
>>>>
>>>> "JohnB" <jbrigan@yahoo.com> wrote in message 
>>>> news:OhuotSfxKHA.6140@TK2MSFTNGP05.phx.gbl...
>>>>>I have a user that is looking for a long lost email that she "hopes" 
>>>>>she saved.  Of course, she has many, many PST files.  The email is not 
>>>>>in any of those.  There are 3 OST files in the default Outlook folder 
>>>>>on her computer. Is there a way to open and search those files?
>>>>>
>>>>> I've done some research and have read that if the OST is orphaned, 
>>>>> then you need to buy software that will let you convert the OST to a 
>>>>> PST. That doesn't seem to be the case here, it is in her windows 
>>>>> folder.
>>>>>
>>>>> Thanks
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
> 

On 3/19/2010 11:26 AM, JohnB wrote:
> Your method worked just fine.
>
> Unfortunately her email wasn't there.
> This was a case of someone saying "I emailed you on that...".  And I suspect
> they never really did.  This manager here doesn't delete *anything* when it
> comes to her email.
>
> Oh well.......   thanks for the help.

Recommend exporting extraneous OSTs into PSTs so you don't have to go 
through this again. :)

M, cool trick. Thanks for sharing it. :)
-- 
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)

On 3/19/2010 4:04 PM, Leonid S. Knyshov // SBS Expert wrote:
> Recommend exporting extraneous OSTs into PSTs so you don't have to go
> through this again. :)
>
> M, cool trick. Thanks for sharing it. :)
And before others jump on me for answering this incorrectly as exporting 
to PST is known to cause loss of data...

I should correct this. By saying "export to PST" I meant login to the 
old OST, create a new PST, right-click and drag folders from OST into 
PST, then choose Copy. That way you won't have to worry about data in 
obsolete OSTs as next time you might not be so lucky.
-- 
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)

Agreed.
Something different needs to be done.  Having many gigabytes of PST files is 
obviously a poor way to manage information that is as important as it was to 
this person.  But convincing a manager otherwise is a challenge, since it 
cost $$$.  But this is the perfect time to make the case for spending $$$ 
for a archive solution.

Anyone have any experience with Postini email archive, or something similar?




"Leonid S. Knyshov // SBS Expert" 
<LeonidSKnyshovSBSExpert@discussions.microsoft.com> wrote in message 
news:OUayPi7xKHA.812@TK2MSFTNGP06.phx.gbl...

> Recommend exporting extraneous OSTs into PSTs so you don't have to go 
> through this again. :)
> 

As in yr case.
She hope her letter be in the OST. And to access OST files, you have to spend $$ to convert it to PST. 
As she is not sure, to spend $$ is not so wise. I recommend Advanced Exchange Recovery @ www.datanumen.com/aexr/

Its Demo version is free and can recover all files in OST, but with context replaced. In this way, she can if her hope is really there, in a free way.

To access the context, buy it...Oppps, I've no other good idea, and as a user of this utility, I think it worths the $$.

Regard,
Jim

> On Wednesday, March 17, 2010 1:09 PM JohnB wrote:

> I have a user that is looking for a long lost email that she "hopes" she
> saved.  Of course, she has many, many PST files.  The email is not in any of
> those.  There are 3 OST files in the default Outlook folder on her computer.
> Is there a way to open and search those files?
> 
> I have done some research and have read that if the OST is orphaned, then you
> need to buy software that will let you convert the OST to a PST.  That
> does not seem to be the case here, it is in her windows folder.
> 
> Thanks


>> On Wednesday, March 17, 2010 3:02 PM Brian Tillman [MVP-Outlook] wrote:

>> What do you mean "in her windows folder"?  For an OST to be accessible, it
>> must be connected to the mail profile for which it was created and that
>> profile must exist in the Show Profiles feature of the Mail applet in Control
>> Panel.
>> --
>> Brian Tillman [MVP-Outlook]


>>> On Wednesday, March 17, 2010 5:18 PM Leonid S. Knyshov // SBS Expert wrote:

>>> On 3/17/2010 10:09 AM, JohnB wrote:
>>> Easiest way? Copy all PSTs into one location, open them up, install
>>> Xobni and let it do the work of indexing this mess.
>>> 
>>> Does she have 3 Outlook profiles?
>>> Her cached Exchange account will be associated with one of them. Does
>>> she have 3 Exchange accounts?
>>> 
>>> I deal with this scenario quite often when doing data recovery. OST to
>>> PST solutions work well, but not necessary if the OST time stamps are
>>> current and the associated Outlook profiles are still valid.
>>> --
>>> Leonid S. Knyshov
>>> Crashproof Solutions
>>> 510-282-1008
>>> Twitter: @wiseleo
>>> http://crashproofsolutions.com
>>> Microsoft Small Business Specialist
>>> Try Exchange Online http://bit.ly/free-exchange-trial
>>> Please vote "helpful" if I helped you :)


>>>> On Wednesday, March 17, 2010 5:23 PM M wrote:

>>>> Hello:
>>>> 
>>>> If those other 3 OSTs were for the same mailbox, you can try this:
>>>> 
>>>> 1.) Disconnect her computer from the network (including WiFi). You do NOT
>>>> want her computer connecting back to the Exchange server.
>>>> 2.) Close Outlook.
>>>> 3.) Rename the existing OST by adding "CURRENT" to the end of the name.
>>>> 4.) Pick one of the other OSTs and rename it to what the current OST name
>>>> was.
>>>> 5.) Open Outlook. The OST should be accessible. Look for the lost e-mails.
>>>> If you find them, copy them to a PST.
>>>> 6.) Repeat 4 - 5 for the other two OSTs.
>>>> 7.) Undo step 3.
>>>> 8.) Connect the computer back to the network and open Outlook and work
>>>> normally.
>>>> 
>>>> Let me know if you were able to access the other OSTs this way, and if you
>>>> found the lost e-mails.
>>>> 
>>>> --
>>>> Regards,
>>>> M
>>>> MCTS, MCSA


>>>>> On Thursday, March 18, 2010 3:55 PM JohnB wrote:

>>>>> This is the folder I am calling "her windows folder"
>>>>> 
>>>>> C:\Documents and Settings\UserName\Local Settings\Application
>>>>> Data\Microsoft\Outlook
>>>>> 
>>>>> That's where the 3 OST's are.


>>>>>> On Thursday, March 18, 2010 4:01 PM Gordon wrote:

>>>>>> AFAIK (and I am not an Exchange expert) you can only open an OST file if you
>>>>>> re-create the Exchange Account which created it in the first place, other
>>>>>> than buying conversion software...


>>>>>>> On Thursday, March 18, 2010 4:08 PM JohnB wrote:

>>>>>>> I had never heard of Xobni, but I just looked at their website.  What's the
>>>>>>> advantage over the Outlook built-in search?
>>>>>>> 
>>>>>>> She only has 1 Exchange account.  The 3 OST files have 3 different date
>>>>>>> stamps.  I was told there ishould be only one in there.  So I am guessing
>>>>>>> that this happened because offline mode was turned off and back on, and when
>>>>>>> that happened, a new OST was created?
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> "Leonid S. Knyshov // SBS Expert"


>>>>>>>> On Thursday, March 18, 2010 4:11 PM JohnB wrote:

>>>>>>>> I will have to schedule a time tomorrow morning to get at her computer.
>>>>>>>> 
>>>>>>>> Re:  Step5
>>>>>>>> This is what I do not understand... how do I search or look at the contents
>>>>>>>> of an OST?  You cannot do File>Open>Outlook Data File.... or at least, that
>>>>>>>> did not work for me.


>>>>>>>>> On Thursday, March 18, 2010 11:12 PM M wrote:

>>>>>>>>> I thought you knew what an OST was. it is an OFFLINE copy of a mailbox. If
>>>>>>>>> you are disconnected from the network and Outlook is in "offline" mode, it
>>>>>>>>> uses the OST exclusively. In "online" mode, the OST is also used, but
>>>>>>>>> there is interaction with the Exchange server (syncing and updating in the
>>>>>>>>> background).
>>>>>>>>> 
>>>>>>>>> The steps I gave you is an attempt to "trick" Outlook into opening an older
>>>>>>>>> OST. When you do what I suggested and (if) Outlook is able to access the OST
>>>>>>>>> file, you will see the contents of the mailbox as it looked when that
>>>>>>>>> particular OST file was last sync'd with Exchange. That's why it is important
>>>>>>>>> that you perform step 1 to totally disconnect her computer from the network
>>>>>>>>> so that the older OST does not try to sync with her current mailbox.
>>>>>>>>> 
>>>>>>>>> Please respond back after you try this and let me know if any of this
>>>>>>>>> worked.
>>>>>>>>> 
>>>>>>>>> --
>>>>>>>>> Regards,
>>>>>>>>> M
>>>>>>>>> MCTS, MCSA


>>>>>>>>>> On Friday, March 19, 2010 3:30 AM Leonid S. Knyshov // SBS Expert wrote:

>>>>>>>>>> On 3/18/2010 1:08 PM, JohnB wrote:
>>>>>>>>>> 
>>>>>>>>>> Xobni is a better indexer. They refused Microsoft's offer to buy them,
>>>>>>>>>> by the way.
>>>>>>>>>> 
>>>>>>>>>> M's trick will probably work to fool Outlook into opening those OSTs.
>>>>>>>>>> I'd make an image of this system before doing anything with it as some
>>>>>>>>>> changes can render OSTs unreadable due to loss of Exchange
>>>>>>>>>> authentication token.
>>>>>>>>>> 
>>>>>>>>>> it is likely that her mail is buried in PSTs and a good indexer would be
>>>>>>>>>> most helpful there.
>>>>>>>>>> --
>>>>>>>>>> Leonid S. Knyshov
>>>>>>>>>> Crashproof Solutions
>>>>>>>>>> 510-282-1008
>>>>>>>>>> Twitter: @wiseleo
>>>>>>>>>> http://crashproofsolutions.com
>>>>>>>>>> Microsoft Small Business Specialist
>>>>>>>>>> Try Exchange Online http://bit.ly/free-exchange-trial
>>>>>>>>>> Please vote "helpful" if I helped you :)


>>>>>>>>>>> On Friday, March 19, 2010 8:25 AM Brian Tillman [MVP-Outlook] wrote:

>>>>>>>>>>> Orphan OSTs (OSTs whose mail profiles have been deleted) are not accessible to
>>>>>>>>>>> Outlook even if you create a new profile pointing to the same Exchange
>>>>>>>>>>> mailbox.  As Gordon says, you must purchase an OST to PST converter.  I have
>>>>>>>>>>> never seen any free ones.
>>>>>>>>>>> --
>>>>>>>>>>> Brian Tillman [MVP-Outlook]


>>>>>>>>>>>> On Friday, March 19, 2010 9:28 AM JohnB wrote:

>>>>>>>>>>>> There is OST2PST.  But, it does not work with Outlook 2003 and later.


>>>>>>>>>>>>> On Friday, March 19, 2010 2:26 PM JohnB wrote:

>>>>>>>>>>>>> Your method worked just fine.
>>>>>>>>>>>>> 
>>>>>>>>>>>>> Unfortunately her email was not there.
>>>>>>>>>>>>> This was a case of someone saying "I emailed you on that...".  And I suspect
>>>>>>>>>>>>> they never really did.  This manager here does not delete *anything* when it
>>>>>>>>>>>>> comes to her email.
>>>>>>>>>>>>> 
>>>>>>>>>>>>> Oh well.......   thanks for the help.


>>>>>>>>>>>>>> On Friday, March 19, 2010 2:28 PM Brian Tillman [MVP-Outlook] wrote:

>>>>>>>>>>>>>> And hence why I did not mention it.  As far as I am concerned, if it does not
>>>>>>>>>>>>>> handle Unicode PSTs it may as well not exist.
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Brian Tillman [MVP-Outlook]


>>>>>>>>>>>>>>> On Friday, March 19, 2010 3:03 PM M wrote:

>>>>>>>>>>>>>>> That's great! And you did not have to spend any money on an OST utility.
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>> M
>>>>>>>>>>>>>>> MCTS, MCSA


>>>>>>>>>>>>>>>> On Friday, March 19, 2010 7:04 PM Leonid S. Knyshov // SBS Expert wrote:

>>>>>>>>>>>>>>>> On 3/19/2010 11:26 AM, JohnB wrote:
>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>> Recommend exporting extraneous OSTs into PSTs so you do not have to go
>>>>>>>>>>>>>>>> through this again. :)
>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>> M, cool trick. Thanks for sharing it. :)
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>> Leonid S. Knyshov
>>>>>>>>>>>>>>>> Crashproof Solutions
>>>>>>>>>>>>>>>> 510-282-1008
>>>>>>>>>>>>>>>> Twitter: @wiseleo
>>>>>>>>>>>>>>>> http://crashproofsolutions.com
>>>>>>>>>>>>>>>> Microsoft Small Business Specialist
>>>>>>>>>>>>>>>> Try Exchange Online http://bit.ly/free-exchange-trial
>>>>>>>>>>>>>>>> Please vote "helpful" if I helped you :)


>>>>>>>>>>>>>>>>> On Friday, March 19, 2010 7:13 PM Leonid S. Knyshov // SBS Expert wrote:

>>>>>>>>>>>>>>>>> On 3/19/2010 4:04 PM, Leonid S. Knyshov // SBS Expert wrote:
>>>>>>>>>>>>>>>>> And before others jump on me for answering this incorrectly as exporting
>>>>>>>>>>>>>>>>> to PST is known to cause loss of data...
>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>> I should correct this. By saying "export to PST" I meant login to the
>>>>>>>>>>>>>>>>> old OST, create a new PST, right-click and drag folders from OST into
>>>>>>>>>>>>>>>>> PST, then choose Copy. That way you will not have to worry about data in
>>>>>>>>>>>>>>>>> obsolete OSTs as next time you might not be so lucky.
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Leonid S. Knyshov
>>>>>>>>>>>>>>>>> Crashproof Solutions
>>>>>>>>>>>>>>>>> 510-282-1008
>>>>>>>>>>>>>>>>> Twitter: @wiseleo
>>>>>>>>>>>>>>>>> http://crashproofsolutions.com
>>>>>>>>>>>>>>>>> Microsoft Small Business Specialist
>>>>>>>>>>>>>>>>> Try Exchange Online http://bit.ly/free-exchange-trial
>>>>>>>>>>>>>>>>> Please vote "helpful" if I helped you :)


>>>>>>>>>>>>>>>>>> On Monday, March 22, 2010 8:22 AM JohnB wrote:

>>>>>>>>>>>>>>>>>> Agreed.
>>>>>>>>>>>>>>>>>> Something different needs to be done.  Having many gigabytes of PST files is
>>>>>>>>>>>>>>>>>> obviously a poor way to manage information that is as important as it was to
>>>>>>>>>>>>>>>>>> this person.  But convincing a manager otherwise is a challenge, since it
>>>>>>>>>>>>>>>>>> cost $$$.  But this is the perfect time to make the case for spending $$$
>>>>>>>>>>>>>>>>>> for a archive solution.
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> Anyone have any experience with Postini email archive, or something similar?
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> "Leonid S. Knyshov // SBS Expert"


>>>>>>>>>>>>>>>>>> Submitted via EggHeadCafe - Software Developer Portal of Choice 
>>>>>>>>>>>>>>>>>> ASP.NET HttpPostedFile Image Resizer
>>>>>>>>>>>>>>>>>> http://www.eggheadcafe.com/tutorials/aspnet/ba8d2418-6d67-40f7-989c-e90688058778/aspnet-httppostedfile-image-resizer.aspx

Convert OST to PST file is the only way to access a mail or any other data from the ost file. I recommend you to use Stellar Phenix Convert OST PST tool to convert ost to pst file. This tool supports all the latest versions of windows and Outlook. 
Freeversion of teh tool is available that shows 100% preview of all the recoverable items of ost file. you can download evaluation version of tool for free                                    http://www.convert-ost.net/download-convert-ost-to-pst-software.php

> On Wednesday, March 17, 2010 1:09 PM JohnB wrote:

> I have a user that is looking for a long lost email that she "hopes" she
> saved.  Of course, she has many, many PST files.  The email is not in any of
> those.  There are 3 OST files in the default Outlook folder on her computer.
> Is there a way to open and search those files?
> 
> I have done some research and have read that if the OST is orphaned, then you
> need to buy software that will let you convert the OST to a PST.  That
> does not seem to be the case here, it is in her windows folder.
> 
> Thanks


>> On Wednesday, March 17, 2010 3:02 PM Brian Tillman [MVP-Outlook] wrote:

>> What do you mean "in her windows folder"?  For an OST to be accessible, it
>> must be connected to the mail profile for which it was created and that
>> profile must exist in the Show Profiles feature of the Mail applet in Control
>> Panel.
>> --
>> Brian Tillman [MVP-Outlook]


>>> On Wednesday, March 17, 2010 5:18 PM Leonid S. Knyshov // SBS Expert wrote:

>>> On 3/17/2010 10:09 AM, JohnB wrote:
>>> Easiest way? Copy all PSTs into one location, open them up, install
>>> Xobni and let it do the work of indexing this mess.
>>> 
>>> Does she have 3 Outlook profiles?
>>> Her cached Exchange account will be associated with one of them. Does
>>> she have 3 Exchange accounts?
>>> 
>>> I deal with this scenario quite often when doing data recovery. OST to
>>> PST solutions work well, but not necessary if the OST time stamps are
>>> current and the associated Outlook profiles are still valid.
>>> --
>>> Leonid S. Knyshov
>>> Crashproof Solutions
>>> 510-282-1008
>>> Twitter: @wiseleo
>>> http://crashproofsolutions.com
>>> Microsoft Small Business Specialist
>>> Try Exchange Online http://bit.ly/free-exchange-trial
>>> Please vote "helpful" if I helped you :)


>>>> On Wednesday, March 17, 2010 5:23 PM M wrote:

>>>> Hello:
>>>> 
>>>> If those other 3 OSTs were for the same mailbox, you can try this:
>>>> 
>>>> 1.) Disconnect her computer from the network (including WiFi). You do NOT
>>>> want her computer connecting back to the Exchange server.
>>>> 2.) Close Outlook.
>>>> 3.) Rename the existing OST by adding "CURRENT" to the end of the name.
>>>> 4.) Pick one of the other OSTs and rename it to what the current OST name
>>>> was.
>>>> 5.) Open Outlook. The OST should be accessible. Look for the lost e-mails.
>>>> If you find them, copy them to a PST.
>>>> 6.) Repeat 4 - 5 for the other two OSTs.
>>>> 7.) Undo step 3.
>>>> 8.) Connect the computer back to the network and open Outlook and work
>>>> normally.
>>>> 
>>>> Let me know if you were able to access the other OSTs this way, and if you
>>>> found the lost e-mails.
>>>> 
>>>> --
>>>> Regards,
>>>> M
>>>> MCTS, MCSA


>>>>> On Thursday, March 18, 2010 3:55 PM JohnB wrote:

>>>>> This is the folder I am calling "her windows folder"
>>>>> 
>>>>> C:\Documents and Settings\UserName\Local Settings\Application
>>>>> Data\Microsoft\Outlook
>>>>> 
>>>>> That's where the 3 OST's are.


>>>>>> On Thursday, March 18, 2010 4:01 PM Gordon wrote:

>>>>>> AFAIK (and I am not an Exchange expert) you can only open an OST file if you
>>>>>> re-create the Exchange Account which created it in the first place, other
>>>>>> than buying conversion software...


>>>>>>> On Thursday, March 18, 2010 4:08 PM JohnB wrote:

>>>>>>> I had never heard of Xobni, but I just looked at their website.  What's the
>>>>>>> advantage over the Outlook built-in search?
>>>>>>> 
>>>>>>> She only has 1 Exchange account.  The 3 OST files have 3 different date
>>>>>>> stamps.  I was told there ishould be only one in there.  So I am guessing
>>>>>>> that this happened because offline mode was turned off and back on, and when
>>>>>>> that happened, a new OST was created?
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> "Leonid S. Knyshov // SBS Expert"


>>>>>>>> On Thursday, March 18, 2010 4:11 PM JohnB wrote:

>>>>>>>> I will have to schedule a time tomorrow morning to get at her computer.
>>>>>>>> 
>>>>>>>> Re:  Step5
>>>>>>>> This is what I do not understand... how do I search or look at the contents
>>>>>>>> of an OST?  You cannot do File>Open>Outlook Data File.... or at least, that
>>>>>>>> did not work for me.


>>>>>>>>> On Thursday, March 18, 2010 11:12 PM M wrote:

>>>>>>>>> I thought you knew what an OST was. it is an OFFLINE copy of a mailbox. If
>>>>>>>>> you are disconnected from the network and Outlook is in "offline" mode, it
>>>>>>>>> uses the OST exclusively. In "online" mode, the OST is also used, but
>>>>>>>>> there is interaction with the Exchange server (syncing and updating in the
>>>>>>>>> background).
>>>>>>>>> 
>>>>>>>>> The steps I gave you is an attempt to "trick" Outlook into opening an older
>>>>>>>>> OST. When you do what I suggested and (if) Outlook is able to access the OST
>>>>>>>>> file, you will see the contents of the mailbox as it looked when that
>>>>>>>>> particular OST file was last sync'd with Exchange. That's why it is important
>>>>>>>>> that you perform step 1 to totally disconnect her computer from the network
>>>>>>>>> so that the older OST does not try to sync with her current mailbox.
>>>>>>>>> 
>>>>>>>>> Please respond back after you try this and let me know if any of this
>>>>>>>>> worked.
>>>>>>>>> 
>>>>>>>>> --
>>>>>>>>> Regards,
>>>>>>>>> M
>>>>>>>>> MCTS, MCSA


>>>>>>>>>> On Friday, March 19, 2010 3:30 AM Leonid S. Knyshov // SBS Expert wrote:

>>>>>>>>>> On 3/18/2010 1:08 PM, JohnB wrote:
>>>>>>>>>> 
>>>>>>>>>> Xobni is a better indexer. They refused Microsoft's offer to buy them,
>>>>>>>>>> by the way.
>>>>>>>>>> 
>>>>>>>>>> M's trick will probably work to fool Outlook into opening those OSTs.
>>>>>>>>>> I'd make an image of this system before doing anything with it as some
>>>>>>>>>> changes can render OSTs unreadable due to loss of Exchange
>>>>>>>>>> authentication token.
>>>>>>>>>> 
>>>>>>>>>> it is likely that her mail is buried in PSTs and a good indexer would be
>>>>>>>>>> most helpful there.
>>>>>>>>>> --
>>>>>>>>>> Leonid S. Knyshov
>>>>>>>>>> Crashproof Solutions
>>>>>>>>>> 510-282-1008
>>>>>>>>>> Twitter: @wiseleo
>>>>>>>>>> http://crashproofsolutions.com
>>>>>>>>>> Microsoft Small Business Specialist
>>>>>>>>>> Try Exchange Online http://bit.ly/free-exchange-trial
>>>>>>>>>> Please vote "helpful" if I helped you :)


>>>>>>>>>>> On Friday, March 19, 2010 8:25 AM Brian Tillman [MVP-Outlook] wrote:

>>>>>>>>>>> Orphan OSTs (OSTs whose mail profiles have been deleted) are not accessible to
>>>>>>>>>>> Outlook even if you create a new profile pointing to the same Exchange
>>>>>>>>>>> mailbox.  As Gordon says, you must purchase an OST to PST converter.  I have
>>>>>>>>>>> never seen any free ones.
>>>>>>>>>>> --
>>>>>>>>>>> Brian Tillman [MVP-Outlook]


>>>>>>>>>>>> On Friday, March 19, 2010 9:28 AM JohnB wrote:

>>>>>>>>>>>> There is OST2PST.  But, it does not work with Outlook 2003 and later.


>>>>>>>>>>>>> On Friday, March 19, 2010 2:26 PM JohnB wrote:

>>>>>>>>>>>>> Your method worked just fine.
>>>>>>>>>>>>> 
>>>>>>>>>>>>> Unfortunately her email was not there.
>>>>>>>>>>>>> This was a case of someone saying "I emailed you on that...".  And I suspect
>>>>>>>>>>>>> they never really did.  This manager here does not delete *anything* when it
>>>>>>>>>>>>> comes to her email.
>>>>>>>>>>>>> 
>>>>>>>>>>>>> Oh well.......   thanks for the help.


>>>>>>>>>>>>>> On Friday, March 19, 2010 2:28 PM Brian Tillman [MVP-Outlook] wrote:

>>>>>>>>>>>>>> And hence why I did not mention it.  As far as I am concerned, if it does not
>>>>>>>>>>>>>> handle Unicode PSTs it may as well not exist.
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Brian Tillman [MVP-Outlook]


>>>>>>>>>>>>>>> On Friday, March 19, 2010 3:03 PM M wrote:

>>>>>>>>>>>>>>> That's great! And you did not have to spend any money on an OST utility.
>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>> M
>>>>>>>>>>>>>>> MCTS, MCSA


>>>>>>>>>>>>>>>> On Friday, March 19, 2010 7:04 PM Leonid S. Knyshov // SBS Expert wrote:

>>>>>>>>>>>>>>>> On 3/19/2010 11:26 AM, JohnB wrote:
>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>> Recommend exporting extraneous OSTs into PSTs so you do not have to go
>>>>>>>>>>>>>>>> through this again. :)
>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>> M, cool trick. Thanks for sharing it. :)
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>> Leonid S. Knyshov
>>>>>>>>>>>>>>>> Crashproof Solutions
>>>>>>>>>>>>>>>> 510-282-1008
>>>>>>>>>>>>>>>> Twitter: @wiseleo
>>>>>>>>>>>>>>>> http://crashproofsolutions.com
>>>>>>>>>>>>>>>> Microsoft Small Business Specialist
>>>>>>>>>>>>>>>> Try Exchange Online http://bit.ly/free-exchange-trial
>>>>>>>>>>>>>>>> Please vote "helpful" if I helped you :)


>>>>>>>>>>>>>>>>> On Friday, March 19, 2010 7:13 PM Leonid S. Knyshov // SBS Expert wrote:

>>>>>>>>>>>>>>>>> On 3/19/2010 4:04 PM, Leonid S. Knyshov // SBS Expert wrote:
>>>>>>>>>>>>>>>>> And before others jump on me for answering this incorrectly as exporting
>>>>>>>>>>>>>>>>> to PST is known to cause loss of data...
>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>> I should correct this. By saying "export to PST" I meant login to the
>>>>>>>>>>>>>>>>> old OST, create a new PST, right-click and drag folders from OST into
>>>>>>>>>>>>>>>>> PST, then choose Copy. That way you will not have to worry about data in
>>>>>>>>>>>>>>>>> obsolete OSTs as next time you might not be so lucky.
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Leonid S. Knyshov
>>>>>>>>>>>>>>>>> Crashproof Solutions
>>>>>>>>>>>>>>>>> 510-282-1008
>>>>>>>>>>>>>>>>> Twitter: @wiseleo
>>>>>>>>>>>>>>>>> http://crashproofsolutions.com
>>>>>>>>>>>>>>>>> Microsoft Small Business Specialist
>>>>>>>>>>>>>>>>> Try Exchange Online http://bit.ly/free-exchange-trial
>>>>>>>>>>>>>>>>> Please vote "helpful" if I helped you :)


>>>>>>>>>>>>>>>>>> On Monday, March 22, 2010 8:22 AM JohnB wrote:

>>>>>>>>>>>>>>>>>> Agreed.
>>>>>>>>>>>>>>>>>> Something different needs to be done.  Having many gigabytes of PST files is
>>>>>>>>>>>>>>>>>> obviously a poor way to manage information that is as important as it was to
>>>>>>>>>>>>>>>>>> this person.  But convincing a manager otherwise is a challenge, since it
>>>>>>>>>>>>>>>>>> cost $$$.  But this is the perfect time to make the case for spending $$$
>>>>>>>>>>>>>>>>>> for a archive solution.
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> Anyone have any experience with Postini email archive, or something similar?
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> "Leonid S. Knyshov // SBS Expert"


>>>>>>>>>>>>>>>>>>> On Monday, October 11, 2010 5:12 AM Jim Chou wrote:

>>>>>>>>>>>>>>>>>>> As in yr case.
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> She hope her letter be in the OST. And to access OST files, you have to spend $$ to convert it to PST. 
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> As she is not sure, to spend $$ is not so wise. I recommend Advanced Exchange Recovery @ www.datanumen.com/aexr/
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> Its Demo version is free and can recover all files in OST, but with context replaced. In this way, she can if her hope is really there, in a free way.
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> To access the context, buy it...Oppps, I've no other good idea, and as a user of this utility, I think it worths the $$.
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> Regard,
>>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>> Jim


>>>>>>>>>>>>>>>>>>> Submitted via EggHeadCafe 
>>>>>>>>>>>>>>>>>>> Microsoft ASP.NET For Beginners
>>>>>>>>>>>>>>>>>>> http://www.eggheadcafe.com/training-topic-area/ASP-NET/7/ASP.aspx