Windows Vista32, Office 2003 Professional, PST Backup working until 9/15/09,
set for automatic backup every 7 days. Just discovered not working.
Selected File/Backup, received "(no files set for backup)" and "No personal
folders files are currently open", Addins shows installed and selected. I
have two different .pst files in correct location. Used to be able to select
both to be backed up. Backup stopped working and I did not notice it.
Uninstalled/downloaded new version (v11.0.6024.0 dated
10/24/03)/restarted/installed.
No change. Reset addins registry cache. No change.
Not sure what to try next. Will continue to backup manually, but really
like the Backup addin.
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Utf
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12/24/2009 4:32:01 AM |
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Within Outlook, File>Backup, does not the backup window open, allowing you
to select the options?
"desertdad" <desertdad@discussions.microsoft.com> wrote in message
news:5948AE24-54E6-4C86-9D57-A94525D190B4@microsoft.com...
> Windows Vista32, Office 2003 Professional, PST Backup working until
> 9/15/09,
> set for automatic backup every 7 days. Just discovered not working.
> Selected File/Backup, received "(no files set for backup)" and "No
> personal
> folders files are currently open", Addins shows installed and selected. I
> have two different .pst files in correct location. Used to be able to
> select
> both to be backed up. Backup stopped working and I did not notice it.
> Uninstalled/downloaded new version (v11.0.6024.0 dated
> 10/24/03)/restarted/installed.
> No change. Reset addins registry cache. No change.
> Not sure what to try next. Will continue to backup manually, but really
> like the Backup addin.
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DL
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12/24/2009 10:55:03 AM
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"DL" wrote:
> Within Outlook, File>Backup, does not the backup window open, allowing you
> to select the options?
>
> "desertdad" <desertdad@discussions.microsoft.com> wrote in message
> news:5948AE24-54E6-4C86-9D57-A94525D190B4@microsoft.com...
> > Windows Vista32, Office 2003 Professional, PST Backup working until
> > 9/15/09,
> > set for automatic backup every 7 days. Just discovered not working.
> > Selected File/Backup, received "(no files set for backup)" and "No
> > personal
> > folders files are currently open", Addins shows installed and selected. I
> > have two different .pst files in correct location. Used to be able to
> > select
> > both to be backed up. Backup stopped working and I did not notice it.
> > Uninstalled/downloaded new version (v11.0.6024.0 dated
> > 10/24/03)/restarted/installed.
> > No change. Reset addins registry cache. No change.
> > Not sure what to try next. Will continue to backup manually, but really
> > like the Backup addin.
>
>
> .
> Backup windows opens. Says last backup 9/15/09. Initial box with text "Save backup copies of these files", it has "(No files set for backup)". I can select Options and can change the days that set the backup period. In box labled "Backup these files", I get a striing "(No personal folders files are currently open)". In the box labeled "File location", the Browse button is greyed out so I can't even establish a target location for the backed up pst files.
I suspect a registry problem, since everything else is working using both
sets of Personal Folders, but I have no idea on how to fix.
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Utf
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12/25/2009 6:13:01 AM
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Within Outlook, add-ins is the backup addin ticked?
"desertdad" <desertdad@discussions.microsoft.com> wrote in message
news:59399929-E1E6-4941-AC31-BF4F9498920A@microsoft.com...
>
>
> "DL" wrote:
>
>> Within Outlook, File>Backup, does not the backup window open, allowing
>> you
>> to select the options?
>>
>> "desertdad" <desertdad@discussions.microsoft.com> wrote in message
>> news:5948AE24-54E6-4C86-9D57-A94525D190B4@microsoft.com...
>> > Windows Vista32, Office 2003 Professional, PST Backup working until
>> > 9/15/09,
>> > set for automatic backup every 7 days. Just discovered not working.
>> > Selected File/Backup, received "(no files set for backup)" and "No
>> > personal
>> > folders files are currently open", Addins shows installed and selected.
>> > I
>> > have two different .pst files in correct location. Used to be able to
>> > select
>> > both to be backed up. Backup stopped working and I did not notice it.
>> > Uninstalled/downloaded new version (v11.0.6024.0 dated
>> > 10/24/03)/restarted/installed.
>> > No change. Reset addins registry cache. No change.
>> > Not sure what to try next. Will continue to backup manually, but
>> > really
>> > like the Backup addin.
>>
>>
>> .
>> Backup windows opens. Says last backup 9/15/09. Initial box with text
>> "Save backup copies of these files", it has "(No files set for backup)".
>> I can select Options and can change the days that set the backup period.
>> In box labled "Backup these files", I get a striing "(No personal folders
>> files are currently open)". In the box labeled "File location", the
>> Browse button is greyed out so I can't even establish a target location
>> for the backed up pst files.
> I suspect a registry problem, since everything else is working using both
> sets of Personal Folders, but I have no idea on how to fix.
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DL
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12/27/2009 9:20:13 PM
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3 Replies
392 Views
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