I have a couple of users with a strange issue I've never seen before. When 
they copy and paste text from an email or the Internet into a new email 
message, a picture of the blue Help question mark appears. Using Outlook 2003 
with SP3 and all other relevant updates. The "use MS Office Word 2003 to edit 
e-mail messages" option is not checked.

Thanks in advance.

Little bit more info - it appears that the Office clipboard is not clearing 
and is pasting the help icon that is on the clipboard. Any thoughts on how to 
clear the clipboard without creating a batch file to do so?


"joefox" wrote:

> I have a couple of users with a strange issue I've never seen before. When 
> they copy and paste text from an email or the Internet into a new email 
> message, a picture of the blue Help question mark appears. Using Outlook 2003 
> with SP3 and all other relevant updates. The "use MS Office Word 2003 to edit 
> e-mail messages" option is not checked.
> 
> Thanks in advance.