Hello,

I upgraded Vista Ultimate to Win 7 Ultimate.  Now MS Outlook will not 
allow me to open or save attachments.

If I try to open I get  "The operation failed. An object could not be found"

If I try to save I get " Cannot save the attachment"

I have confirmed that all file type previewers are installed.

The attachments are not infected and are not the types that might be 
normally blocked by Outlook. They are word, excel, pdf, etc.

I don't think my anti-virus  (Symantec End Point) is doing it because I 
have prevented it from starting and the problem still exists.

I can open the attachments by doing the following:  I open the email and 
click the FORWARD button. A copy of the email c/w attachments appears 
and I can now open or save the attachments.

Empty or reset your Outlook Temp Folder. For details see;
http://www.howto-outlook.com/faq/securetemp.htm

Other fixes for issues with attachments and pictures after an upgrade are 
listed here;
http://www.howto-outlook.com/faq/win7upgrade.htm

-- 
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Frank" <f.klassen@shaw.ca> wrote in message 
news:unOb6lQyKHA.5776@TK2MSFTNGP06.phx.gbl...
> Hello,
>
> I upgraded Vista Ultimate to Win 7 Ultimate.  Now MS Outlook will not 
> allow me to open or save attachments.
>
> If I try to open I get  "The operation failed. An object could not be 
> found"
>
> If I try to save I get " Cannot save the attachment"
>
> I have confirmed that all file type previewers are installed.
>
> The attachments are not infected and are not the types that might be 
> normally blocked by Outlook. They are word, excel, pdf, etc.
>
> I don't think my anti-virus  (Symantec End Point) is doing it because I 
> have prevented it from starting and the problem still exists.
>
> I can open the attachments by doing the following:  I open the email and 
> click the FORWARD button. A copy of the email c/w attachments appears and 
> I can now open or save the attachments. 

Nope.
Same thing.


On 21-Mar-2010 10:53 AM, Roady [MVP] wrote:
> Empty or reset your Outlook Temp Folder. For details see;
> http://www.howto-outlook.com/faq/securetemp.htm
>
> Other fixes for issues with attachments and pictures after an upgrade
> are listed here;
> http://www.howto-outlook.com/faq/win7upgrade.htm
>