Missing folder and mail after profile corruptioin

  • Follow


Outlook 2002, Office XP on XP.
As the title states I lost access to folders and mail after repairing a 
corrupt profile. I was getting the old process error related to corrupt 
profiles.
I renamed the old profile created a new one just like the old one and then 
Outlook 2002 started correctly except no folders or mail from the original 
profile.
I have run all kinds of apps trying to recover the info in the Outlook.pst 
but no go.
The recover/repair software see nothing wrong with the pst and only recovers 
mail from the "Sent" folder. The file is over 200MB in size so there is 
something there.
Anybody have any experience like this?

Thanks!

Peter
0
Reply Utf 1/7/2010 4:41:04 PM

"Jasper57" <Jasper57@discussions.microsoft.com> wrote in message 
news:716E3C9C-B28D-47C8-80D1-8B22F5A42EAE@microsoft.com...
> Outlook 2002, Office XP on XP.
> As the title states I lost access to folders and mail after repairing a
> corrupt profile. I was getting the old process error related to corrupt
> profiles.
> I renamed the old profile created a new one just like the old one and then
> Outlook 2002 started correctly except no folders or mail from the original
> profile.
> I have run all kinds of apps trying to recover the info in the Outlook.pst
> but no go.
> The recover/repair software see nothing wrong with the pst and only 
> recovers
> mail from the "Sent" folder. The file is over 200MB in size so there is
> something there.
> Anybody have any experience like this?
>
> Thanks!
>
> Peter

So how EXACTLY are you trying to "recover" the pst file? Usually all you do 
is in Outlook to File-Open Outlook Data File. A corrupted Mail profile does 
not usually corrupt the associated pst file... 

0
Reply Gordon 1/7/2010 4:55:14 PM


I understand that a corrupt profile does not usually corrupt the pst file. 
I'm not trying to recover the pst itself. I have that. Im trying to get 
access to all the folders, mail and contacts I had in this pst.
The pst file checks out fine using pstscan.exe and i have tried some 3rd 
party mail recover apps and they do get some mail back out but not all and no 
folder structure.
So let me back up a bit:

1) I tried to start Outlook. Received "Process will not start" error. I've 
seen it once before so I created a new profile.

2) Tried to start Outlook again this time it did start but the only mail 
there was in the sent folder. All other mail and the sub folders in Inbox 
were gone but the pst is the same size it was before (200+ MB).

3) Ran scanpst to check the the pst. Passed with no errors.

4) Recreated the profile again no change.

5) Tried 3rd party email recovery apps. I got back some email from Inbox but 
not all and no sub folders.

So although it looks like all the original data is still there due to the 
pst file size I can not see folders or contacts that I used to be able to see.

Thanks for the help!
Peter





"Gordon" wrote:

> 
> "Jasper57" <Jasper57@discussions.microsoft.com> wrote in message 
> news:716E3C9C-B28D-47C8-80D1-8B22F5A42EAE@microsoft.com...
> > Outlook 2002, Office XP on XP.
> > As the title states I lost access to folders and mail after repairing a
> > corrupt profile. I was getting the old process error related to corrupt
> > profiles.
> > I renamed the old profile created a new one just like the old one and then
> > Outlook 2002 started correctly except no folders or mail from the original
> > profile.
> > I have run all kinds of apps trying to recover the info in the Outlook.pst
> > but no go.
> > The recover/repair software see nothing wrong with the pst and only 
> > recovers
> > mail from the "Sent" folder. The file is over 200MB in size so there is
> > something there.
> > Anybody have any experience like this?
> >
> > Thanks!
> >
> > Peter
> 
> So how EXACTLY are you trying to "recover" the pst file? Usually all you do 
> is in Outlook to File-Open Outlook Data File. A corrupted Mail profile does 
> not usually corrupt the associated pst file... 
> 
> .
> 
0
Reply Utf 1/7/2010 7:40:01 PM

2 Replies
395 Views

(page loaded in 0.066 seconds)

Similiar Articles:
















7/25/2012 5:59:53 AM


Reply: