Folders from both "Favorites" and "All Mail Folders" are disappearing and 
cannot be found anywhere. They are not being deleted. There one day, gone the 
next, along with all of the emails contained therein.  Running Outlook 2003, 
SP3. Does anyone have a fix? My IT department thinks I am doing something 
wrong!

Do they recover automatically as well?

Which mail account type are you using?
If Exchange, do they still show in Outlook Web Access (OWA)?

If so, it sounds like your ost-file holds a corruption. Rename it to .old 
when Outlook is closed and have Outlook rebuild its cache.

-- 
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"Nancy" <Nancy@discussions.microsoft.com> wrote in message 
news:ED491A77-D374-4648-80F7-3A41EB560E83@microsoft.com...
> Folders from both "Favorites" and "All Mail Folders" are disappearing and
> cannot be found anywhere. They are not being deleted. There one day, gone 
> the
> next, along with all of the emails contained therein.  Running Outlook 
> 2003,
> SP3. Does anyone have a fix? My IT department thinks I am doing something
> wrong!