I even asked an IT guy who could not tell me how to remove a message that 
started to send and then stopped. It won't delete but yet it slows my mail 
process down considerably. Any suggestions?

"Coup" <Coup@discussions.microsoft.com> wrote in message 
news:BDB533FD-1E99-4D13-9C97-144D52EEB2C6@microsoft.com...

>I even asked an IT guy who could not tell me how to remove a message that
> started to send and then stopped. It won't delete but yet it slows my mail
> process down considerably. Any suggestions?

Click File and check Work Offline.  Wait five minutes or close and restart 
Outlook.  Delete the message.  Click File and uncheck Work Offline.
-- 
Brian Tillman [MVP-Outlook] 

Coup wrote:

> I even asked an IT guy who could not tell me how to remove a message that 
> started to send and then stopped. It won't delete but yet it slows my mail 
> process down considerably. Any suggestions?

Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").  
- Delete the stuck item in the Outbox folder.  If you don't want the 
  item to move into the Deleted Items folder, use Shift+Del to 
  permanently delete the item.
- Put Outlook in online mode (File -> Work Offline: disable).
- Restart Outlook in its normal mode.