Error: Internet Mail is not registered properly

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I haven’t used Outlook in quite some time.  I typically use www.hotmail.com.  
Just loaded Outlook and tried to check my mail in my inbox.  I can see a 
couple dozen new messages in there but when I click on any unread message, I 
get this message, ‘Can’t open this item.  Internet Mail is not registered 
properly.  Please reinstall and try again.’

What does this mean?  Do I have to install something from my Office CD?  Or, 
is there some setting on Outlook that I need to look at?  

Also, I recently upgraded from Office 2002 to Office 2007.  When I try to 
run outlook 2007, I get a message that says, ‘The requested application has 
not been installed for the current user.  Please rerun to install the setup.’ 
 I know I installed this already, so I’m not sure why I’m getting prompted 
with this message.  Will I have to uninstall and reinstall this one 
component, or is there some kind of setting I can check to see what’s going 
on?

Finally, a user can have both 2002 and 2007 installed on a system, right.  
The only problems I've experienced so far is some references with Access and 
the issues described above.

Thanks!
Ryan---

-- 
Ryan---
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0
Reply Utf 2/2/2010 4:21:01 PM

"ryguy7272" <ryguy7272@discussions.microsoft.com> wrote in message 
news:59EB893E-42FC-4379-B422-F6C1E96B4367@microsoft.com...

> Finally, a user can have both 2002 and 2007 installed on a system, right.
> The only problems I've experienced so far is some references with Access and
> the issues described above.

You can have two versions of Office installed, but that does not extend to 
Outlook.  There can be only one version of Outlook on a given O/S partition. 
If you have somehow installed more than one (although it shouldn't be 
possible), that could explain your problems.

To access Hotmail from Outlook, you need to use a POP account or the Outlook 
Connector, the latter available only with Outlook 2003 or later.
-- 
Brian Tillman [MVP-Outlook] 

0
Reply Brian 2/2/2010 8:02:39 PM


Hey Brian!  Thanks for the info.  How do I uninstall one of these instances 
of Outlook?  Let's say I want to keep the 2007 version.  How do I eliminate 
2002?  I think this is causing a bit of a problem for me and just realized it 
as I was trying to send out some emails from Access 2007.  Incidentally, I 
have a bit of a problem with a reference in Access 2002; seems to default to 
Microsoft Access 12.0 Object Library.  I'm dealing with this also.  I 
wouldn't expect you to know anything about that, but who knows...just maybe...

Thanks again,
Ryan---

-- 
Ryan---
If this information was helpful, please indicate this by clicking ''Yes''.


"Brian Tillman [MVP-Outlook]" wrote:

> "ryguy7272" <ryguy7272@discussions.microsoft.com> wrote in message 
> news:59EB893E-42FC-4379-B422-F6C1E96B4367@microsoft.com...
> 
> > Finally, a user can have both 2002 and 2007 installed on a system, right.
> > The only problems I've experienced so far is some references with Access and
> > the issues described above.
> 
> You can have two versions of Office installed, but that does not extend to 
> Outlook.  There can be only one version of Outlook on a given O/S partition. 
> If you have somehow installed more than one (although it shouldn't be 
> possible), that could explain your problems.
> 
> To access Hotmail from Outlook, you need to use a POP account or the Outlook 
> Connector, the latter available only with Outlook 2003 or later.
> -- 
> Brian Tillman [MVP-Outlook] 
> 
> .
> 
0
Reply Utf 2/2/2010 10:31:06 PM

"ryguy7272" <ryguy7272@discussions.microsoft.com> wrote in message 
news:7894126A-9130-474E-8A0B-9D9333F88413@microsoft.com...

> Hey Brian!  Thanks for the info.  How do I uninstall one of these instances
> of Outlook?  Let's say I want to keep the 2007 version.  How do I eliminate
> 2002?  I think this is causing a bit of a problem for me and just realized 
> it
> as I was trying to send out some emails from Access 2007.  Incidentally, I
> have a bit of a problem with a reference in Access 2002; seems to default to
> Microsoft Access 12.0 Object Library.  I'm dealing with this also.  I
> wouldn't expect you to know anything about that, but who knows...just 
> maybe...

I'd uninstall both versions of Office using Control Panel.  If they won't 
uninstall properly, there are articles in the MS Knowledgebase that can tell 
you how to uninstall manually.  See these: 
http://support.microsoft.com/kb/928218 and 
http://support.microsoft.com/kb/290301.  Then, reinstall only the Office 
version you want.

While there shouldn't be issues with lost data, it's a good idea to make 
backups of your data before performing this type of activity.
-- 
Brian Tillman [MVP-Outlook] 

0
Reply Brian 2/3/2010 3:24:33 PM

I repaired the error with the original CD and everything works great now!  So 
simple but I didn't even think of it until you mentioned it.  Thanks for the 
suggestion, Brian!!

-- 
Ryan---
If this information was helpful, please indicate this by clicking ''Yes''.


"Brian Tillman [MVP-Outlook]" wrote:

> "ryguy7272" <ryguy7272@discussions.microsoft.com> wrote in message 
> news:7894126A-9130-474E-8A0B-9D9333F88413@microsoft.com...
> 
> > Hey Brian!  Thanks for the info.  How do I uninstall one of these instances
> > of Outlook?  Let's say I want to keep the 2007 version.  How do I eliminate
> > 2002?  I think this is causing a bit of a problem for me and just realized 
> > it
> > as I was trying to send out some emails from Access 2007.  Incidentally, I
> > have a bit of a problem with a reference in Access 2002; seems to default to
> > Microsoft Access 12.0 Object Library.  I'm dealing with this also.  I
> > wouldn't expect you to know anything about that, but who knows...just 
> > maybe...
> 
> I'd uninstall both versions of Office using Control Panel.  If they won't 
> uninstall properly, there are articles in the MS Knowledgebase that can tell 
> you how to uninstall manually.  See these: 
> http://support.microsoft.com/kb/928218 and 
> http://support.microsoft.com/kb/290301.  Then, reinstall only the Office 
> version you want.
> 
> While there shouldn't be issues with lost data, it's a good idea to make 
> backups of your data before performing this type of activity.
> -- 
> Brian Tillman [MVP-Outlook] 
> 
> .
> 
0
Reply Utf 2/3/2010 4:50:01 PM

"ryguy7272" <ryguy7272@discussions.microsoft.com> wrote in message 
news:C76C2A4E-EDCA-4839-B03F-BEB0A866D0C0@microsoft.com...

>I repaired the error with the original CD and everything works great now!  So
> simple but I didn't even think of it until you mentioned it.  Thanks for the
> suggestion, Brian!!

Good news.  You're welcome.
-- 
Brian Tillman [MVP-Outlook] 

0
Reply Brian 2/3/2010 5:09:18 PM

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