Can't send email to specific email address
Hi, I have a problem with a specific email address. I am unable to send an email to it (I am however able to recieve emails from it). When I send an email to this address, it appears in my "sent items" folder and is not bounced back to me, but the recipient does not receive it. This has started fairly recently; in the past I was able to send this address an email. I am using Outlook 2007 and Vista. If I send an email to this address from my iphone, they receive it. The iphone has the same incoming and outgoing server settings as Outlook on my PC. Any help would be greatly appreciated! -- Cruise Planners
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Utf
1/13/2010 5:41:03 PM
outlook.general
7254 articles. 
3 followers.
1 Replies
6442 Views
CruisePlanner;114612 Wrote: > Hi, > > I have a problem with a specific email address. I am unable to send an > email > to it (I am however able to recieve emails from it). When I send an > email to > this address, it appears in my "sent items" folder and is not bounced > back to > me, but the recipient does not receive it. This has started fairly > recently; > in the past I was able to send this address an email. I am using > Outlook 2007 > and Vista. If I send an email to this address from my iphone, they > receive > it. The iphone has the same incoming and outgoing server settings as > Outlook > on my PC. > > Any help would be greatly appreciated! If the message appears in the Sent Items folder, then it has been sent, as far as Outlook is concerned. This means that something downstream from Outlook is interfering with delivery. The first thing to check is your antivirus program. If you scan outgoing mail with an antivirus program, you're wasting your time. Uninstall the AV program and reinstall it without the mail scanning feature. If you don't scan outgoing mail, then the problem is with your mail service provider. You'll have to enlist their support to check the logs on the server to see if their server records receipt of the message. If so, then clearly the problem is theirs to solve. -- Brian Tillman [MVP-Outlook] http://forums.slipstick.com
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Brian
1/13/2010 7:35:55 PM
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