Office 2003 standard upgrade on NEW Windows 7 w/ works installed

OK - I give up - can I buy a vowel ? I bought 2 really nice new computers - running Windows 7 64 bit - they are HP's and have Works 9 pre-installed. I purchased the Office Standard 2003 upgrade for my previous computer which installed just fine - 2003 upgrade says Works is a qualified product for the upgrade. When trying to install it on my new computer it sys it can't find a Office 97, 2000, XP. I have uninstalled the trial version of Office 2007 and the 2007 compatibility pack - but I just can't seem to get it to go past this check and install. HELP, I really don't want to have to buy Outlook 2007 (I will go to OpenOffice instead of Office 2007). Any suggestions ? -- SusanJ

There is a patch on the MSoft website to fix this. The problem is that Office is not recognizing Works as a qualified base. The issue is not coming from Win 7. I did a Google search and found the solution. I don't have the search string or the solution anymore, but I had this problem not too long ago. You will find the answer, Grasshopper. "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message news:73A7C8F6-2CC8-494E-910D-732D811FA5AC@microsoft.com... > OK - I give up - can I buy a vowel ? I bought 2 really nice new > computers - > running Windows 7 64 bit - they are HP's and have Works 9 pre-installed. > I > purchased the Office Standard 2003 upgrade for my previous computer which > installed just fine - 2003 upgrade says Works is a qualified product for > the > upgrade. When trying to install it on my new computer it sys it can't > find a > Office 97, 2000, XP. I have uninstalled the trial version of Office 2007 > and > the 2007 compatibility pack - but I just can't seem to get it to go past > this > check and install. HELP, I really don't want to have to buy Outlook 2007 > (I > will go to OpenOffice instead of Office 2007). Any suggestions ? > -- > SusanJ

Jeff, thank you very very much. I'll post the link when I find it. -- SusanJ "Jeff Strickland" wrote: > There is a patch on the MSoft website to fix this. The problem is that > Office is not recognizing Works as a qualified base. The issue is not coming > from Win 7. > > I did a Google search and found the solution. I don't have the search string > or the solution anymore, but I had this problem not too long ago. You will > find the answer, Grasshopper. > > > > > > > "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message > news:73A7C8F6-2CC8-494E-910D-732D811FA5AC@microsoft.com... > > OK - I give up - can I buy a vowel ? I bought 2 really nice new > > computers - > > running Windows 7 64 bit - they are HP's and have Works 9 pre-installed. > > I > > purchased the Office Standard 2003 upgrade for my previous computer which > > installed just fine - 2003 upgrade says Works is a qualified product for > > the > > upgrade. When trying to install it on my new computer it sys it can't > > find a > > Office 97, 2000, XP. I have uninstalled the trial version of Office 2007 > > and > > the 2007 compatibility pack - but I just can't seem to get it to go past > > this > > check and install. HELP, I really don't want to have to buy Outlook 2007 > > (I > > will go to OpenOffice instead of Office 2007). Any suggestions ? > > -- > > SusanJ > > > . >

"SusanJ" <SusanJ@discussions.microsoft.com> wrote in message news:73A7C8F6-2CC8-494E-910D-732D811FA5AC@microsoft.com... > OK - I give up - can I buy a vowel ? I bought 2 really nice new > computers - > running Windows 7 64 bit - they are HP's and have Works 9 pre-installed. > I > purchased the Office Standard 2003 upgrade for my previous computer which > installed just fine - 2003 upgrade says Works is a qualified product for > the > upgrade. When trying to install it on my new computer it sys it can't > find a > Office 97, 2000, XP. I have uninstalled the trial version of Office 2007 > and > the 2007 compatibility pack - but I just can't seem to get it to go past > this > check and install. HELP, I really don't want to have to buy Outlook 2007 > (I > will go to OpenOffice instead of Office 2007). Any suggestions ? > -- > SusanJ The issue you are having is that Works 9 is a later version than Office 2003 and it can not be used as a qualifier for the upgrade version of Office 2003. The site that Jeff mentioned http://support.microsoft.com/default.aspx/kb/943290 is for Office 2007 only. Here is the web site that shows the qualifiers for upgrading Office 2003. http://support.microsoft.com/default.aspx/kb/315995 One error in the web site is that they specify that XP suites are qualifiers but fail to mention that XP Student and Teacher does not qualify for the upgrade of Office 2003. Sorry but unless you can "legally" find one of the upgrade qualifiers you are out of luck in using Office 2003 on the new computers.

According to the Microsoft site - this morning - Office 2003 Standard upgrade is valid : Microsoft Works 6.0–10; Microsoft Works suite 2000–2006 or later; any 2000–2007 Microsoft Office program or suite; any Microsoft Office XP suite except Office XP Student and Teacher. It simply is not recognizing Works that is pre-installed as a valid base product. -- SusanJ "LVTravel" wrote: > > > "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message > news:73A7C8F6-2CC8-494E-910D-732D811FA5AC@microsoft.com... > > OK - I give up - can I buy a vowel ? I bought 2 really nice new > > computers - > > running Windows 7 64 bit - they are HP's and have Works 9 pre-installed. > > I > > purchased the Office Standard 2003 upgrade for my previous computer which > > installed just fine - 2003 upgrade says Works is a qualified product for > > the > > upgrade. When trying to install it on my new computer it sys it can't > > find a > > Office 97, 2000, XP. I have uninstalled the trial version of Office 2007 > > and > > the 2007 compatibility pack - but I just can't seem to get it to go past > > this > > check and install. HELP, I really don't want to have to buy Outlook 2007 > > (I > > will go to OpenOffice instead of Office 2007). Any suggestions ? > > -- > > SusanJ > > The issue you are having is that Works 9 is a later version than Office 2003 > and it can not be used as a qualifier for the upgrade version of Office > 2003. The site that Jeff mentioned > http://support.microsoft.com/default.aspx/kb/943290 is for Office 2007 only. > > Here is the web site that shows the qualifiers for upgrading Office 2003. > > http://support.microsoft.com/default.aspx/kb/315995 > > One error in the web site is that they specify that XP suites are qualifiers > but fail to mention that XP Student and Teacher does not qualify for the > upgrade of Office 2003. > > Sorry but unless you can "legally" find one of the upgrade qualifiers you > are out of luck in using Office 2003 on the new computers. > > . >

"SusanJ" <SusanJ@discussions.microsoft.com> wrote in message news:BC938E11-9152-4BA7-A194-13A609C157DA@microsoft.com... > According to the Microsoft site - this morning - Office 2003 Standard > upgrade > is valid : > > Microsoft Works 6.0–10; Microsoft Works suite 2000–2006 or later; any > 2000–2007 Microsoft Office program or suite; any Microsoft Office XP suite > except Office XP Student and Teacher. > > It simply is not recognizing Works that is pre-installed as a valid base > product. > -- > SusanJ > > > "LVTravel" wrote: > >> >> >> "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message >> news:73A7C8F6-2CC8-494E-910D-732D811FA5AC@microsoft.com... >> > OK - I give up - can I buy a vowel ? I bought 2 really nice new >> > computers - >> > running Windows 7 64 bit - they are HP's and have Works 9 >> > pre-installed. >> > I >> > purchased the Office Standard 2003 upgrade for my previous computer >> > which >> > installed just fine - 2003 upgrade says Works is a qualified product >> > for >> > the >> > upgrade. When trying to install it on my new computer it sys it can't >> > find a >> > Office 97, 2000, XP. I have uninstalled the trial version of Office >> > 2007 >> > and >> > the 2007 compatibility pack - but I just can't seem to get it to go >> > past >> > this >> > check and install. HELP, I really don't want to have to buy Outlook >> > 2007 >> > (I >> > will go to OpenOffice instead of Office 2007). Any suggestions ? >> > -- >> > SusanJ >> >> The issue you are having is that Works 9 is a later version than Office >> 2003 >> and it can not be used as a qualifier for the upgrade version of Office >> 2003. The site that Jeff mentioned >> http://support.microsoft.com/default.aspx/kb/943290 is for Office 2007 >> only. >> >> Here is the web site that shows the qualifiers for upgrading Office 2003. >> >> http://support.microsoft.com/default.aspx/kb/315995 >> >> One error in the web site is that they specify that XP suites are >> qualifiers >> but fail to mention that XP Student and Teacher does not qualify for the >> upgrade of Office 2003. >> >> Sorry but unless you can "legally" find one of the upgrade qualifiers you >> are out of luck in using Office 2003 on the new computers. >> >> . >> Please post the URL (web address) where you are getting this information. On my computer which has both Works 8.5 and Office 2003 installed Works 8.5 was issued in 2005 and Office 2003 was issued in 2003. There is no way that the install program of Office 2003 would be aware of an even newer installed program to use as a qualifier. Office 2003 can not even use another version of Office 2003 as a qualifier, it needs an older program. Microsoft fixed some of the upgrade issues in Office 2007 by allowing another version of 2007 as a qualifier and all previous versions of Office suites from 2000 to present except it specifically excludes Office Student and Teacher XP.

my info is from Microsoft - and the same verbiage for Office 2007 - http://office.microsoft.com/en-us/products/FX101754511033.aspx -- SusanJ "LVTravel" wrote: > > > "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message > news:BC938E11-9152-4BA7-A194-13A609C157DA@microsoft.com... > > According to the Microsoft site - this morning - Office 2003 Standard > > upgrade > > is valid : > > > > Microsoft Works 6.0–10; Microsoft Works suite 2000–2006 or later; any > > 2000–2007 Microsoft Office program or suite; any Microsoft Office XP suite > > except Office XP Student and Teacher. > > > > It simply is not recognizing Works that is pre-installed as a valid base > > product. > > -- > > SusanJ > > > > > > "LVTravel" wrote: > > > >> > >> > >> "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message > >> news:73A7C8F6-2CC8-494E-910D-732D811FA5AC@microsoft.com... > >> > OK - I give up - can I buy a vowel ? I bought 2 really nice new > >> > computers - > >> > running Windows 7 64 bit - they are HP's and have Works 9 > >> > pre-installed. > >> > I > >> > purchased the Office Standard 2003 upgrade for my previous computer > >> > which > >> > installed just fine - 2003 upgrade says Works is a qualified product > >> > for > >> > the > >> > upgrade. When trying to install it on my new computer it sys it can't > >> > find a > >> > Office 97, 2000, XP. I have uninstalled the trial version of Office > >> > 2007 > >> > and > >> > the 2007 compatibility pack - but I just can't seem to get it to go > >> > past > >> > this > >> > check and install. HELP, I really don't want to have to buy Outlook > >> > 2007 > >> > (I > >> > will go to OpenOffice instead of Office 2007). Any suggestions ? > >> > -- > >> > SusanJ > >> > >> The issue you are having is that Works 9 is a later version than Office > >> 2003 > >> and it can not be used as a qualifier for the upgrade version of Office > >> 2003. The site that Jeff mentioned > >> http://support.microsoft.com/default.aspx/kb/943290 is for Office 2007 > >> only. > >> > >> Here is the web site that shows the qualifiers for upgrading Office 2003. > >> > >> http://support.microsoft.com/default.aspx/kb/315995 > >> > >> One error in the web site is that they specify that XP suites are > >> qualifiers > >> but fail to mention that XP Student and Teacher does not qualify for the > >> upgrade of Office 2003. > >> > >> Sorry but unless you can "legally" find one of the upgrade qualifiers you > >> are out of luck in using Office 2003 on the new computers. > >> > >> . > >> > > Please post the URL (web address) where you are getting this information. > > On my computer which has both Works 8.5 and Office 2003 installed Works 8.5 > was issued in 2005 and Office 2003 was issued in 2003. There is no way that > the install program of Office 2003 would be aware of an even newer installed > program to use as a qualifier. Office 2003 can not even use another version > of Office 2003 as a qualifier, it needs an older program. > > Microsoft fixed some of the upgrade issues in Office 2007 by allowing > another version of 2007 as a qualifier and all previous versions of Office > suites from 2000 to present except it specifically excludes Office Student > and Teacher XP. > > . >

"SusanJ" <SusanJ@discussions.microsoft.com> wrote in message news:D01405A7-1074-48BE-A4B7-07D0DA604E56@microsoft.com... > my info is from Microsoft - and the same verbiage for Office 2007 - > > http://office.microsoft.com/en-us/products/FX101754511033.aspx > -- > SusanJ > > > "LVTravel" wrote: > >> >> >> "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message >> news:BC938E11-9152-4BA7-A194-13A609C157DA@microsoft.com... >> > According to the Microsoft site - this morning - Office 2003 Standard >> > upgrade >> > is valid : >> > >> > Microsoft Works 6.0–10; Microsoft Works suite 2000–2006 or later; any >> > 2000–2007 Microsoft Office program or suite; any Microsoft Office XP >> > suite >> > except Office XP Student and Teacher. >> > >> > It simply is not recognizing Works that is pre-installed as a valid >> > base >> > product. >> > -- >> > SusanJ >> > >> > >> > "LVTravel" wrote: >> > >> >> >> >> >> >> "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message >> >> news:73A7C8F6-2CC8-494E-910D-732D811FA5AC@microsoft.com... >> >> > OK - I give up - can I buy a vowel ? I bought 2 really nice new >> >> > computers - >> >> > running Windows 7 64 bit - they are HP's and have Works 9 >> >> > pre-installed. >> >> > I >> >> > purchased the Office Standard 2003 upgrade for my previous computer >> >> > which >> >> > installed just fine - 2003 upgrade says Works is a qualified product >> >> > for >> >> > the >> >> > upgrade. When trying to install it on my new computer it sys it >> >> > can't >> >> > find a >> >> > Office 97, 2000, XP. I have uninstalled the trial version of Office >> >> > 2007 >> >> > and >> >> > the 2007 compatibility pack - but I just can't seem to get it to go >> >> > past >> >> > this >> >> > check and install. HELP, I really don't want to have to buy >> >> > Outlook >> >> > 2007 >> >> > (I >> >> > will go to OpenOffice instead of Office 2007). Any suggestions ? >> >> > -- >> >> > SusanJ >> >> >> >> The issue you are having is that Works 9 is a later version than >> >> Office >> >> 2003 >> >> and it can not be used as a qualifier for the upgrade version of >> >> Office >> >> 2003. The site that Jeff mentioned >> >> http://support.microsoft.com/default.aspx/kb/943290 is for Office 2007 >> >> only. >> >> >> >> Here is the web site that shows the qualifiers for upgrading Office >> >> 2003. >> >> >> >> http://support.microsoft.com/default.aspx/kb/315995 >> >> >> >> One error in the web site is that they specify that XP suites are >> >> qualifiers >> >> but fail to mention that XP Student and Teacher does not qualify for >> >> the >> >> upgrade of Office 2003. >> >> >> >> Sorry but unless you can "legally" find one of the upgrade qualifiers >> >> you >> >> are out of luck in using Office 2003 on the new computers. >> >> >> >> . >> >> >> >> Please post the URL (web address) where you are getting this information. >> >> On my computer which has both Works 8.5 and Office 2003 installed Works >> 8.5 >> was issued in 2005 and Office 2003 was issued in 2003. There is no way >> that >> the install program of Office 2003 would be aware of an even newer >> installed >> program to use as a qualifier. Office 2003 can not even use another >> version >> of Office 2003 as a qualifier, it needs an older program. >> >> Microsoft fixed some of the upgrade issues in Office 2007 by allowing >> another version of 2007 as a qualifier and all previous versions of >> Office >> suites from 2000 to present except it specifically excludes Office >> Student >> and Teacher XP. >> >> . >> That IS the upgrade information for Office 2007 not Office 2003. The web site that I gave in my first post (http://support.microsoft.com/default.aspx/kb/315995) is the only thing I can find for the Office 2003 qualifiers on the internet. While it is apparently in error that it does not list XP Student and Teacher as an excluded upgrade qualifier it isn't a qualifier for 2007 so I would also assume it isn't for a 2003 upgrade. Works 9 is a much later product than Office 2003 and is NOT a qualifying product either. So my original comments still hold. Unless you can obtain a qualifying program you can't use the Office 2003 upgrade CD.

At the time the link I posted included the Office Standard 2003 Upgrade pricing and a description of the prereqs - it happens to be the same as for the Standard 2007 upgrade. I am NOT upgrading from Home and STudent - both 2003 and 2007 upgrades indicate that Works 6-10 are qualifying base products. Installing on a new Windows 7 works differently than on a Windows XP system - 7 just doesn't allow for the recognition of Works. -- SusanJ "LVTravel" wrote: > > > "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message > news:D01405A7-1074-48BE-A4B7-07D0DA604E56@microsoft.com... > > my info is from Microsoft - and the same verbiage for Office 2007 - > > > > http://office.microsoft.com/en-us/products/FX101754511033.aspx > > -- > > SusanJ > > > > > > "LVTravel" wrote: > > > >> > >> > >> "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message > >> news:BC938E11-9152-4BA7-A194-13A609C157DA@microsoft.com... > >> > According to the Microsoft site - this morning - Office 2003 Standard > >> > upgrade > >> > is valid : > >> > > >> > Microsoft Works 6.0–10; Microsoft Works suite 2000–2006 or later; any > >> > 2000–2007 Microsoft Office program or suite; any Microsoft Office XP > >> > suite > >> > except Office XP Student and Teacher. > >> > > >> > It simply is not recognizing Works that is pre-installed as a valid > >> > base > >> > product. > >> > -- > >> > SusanJ > >> > > >> > > >> > "LVTravel" wrote: > >> > > >> >> > >> >> > >> >> "SusanJ" <SusanJ@discussions.microsoft.com> wrote in message > >> >> news:73A7C8F6-2CC8-494E-910D-732D811FA5AC@microsoft.com... > >> >> > OK - I give up - can I buy a vowel ? I bought 2 really nice new > >> >> > computers - > >> >> > running Windows 7 64 bit - they are HP's and have Works 9 > >> >> > pre-installed. > >> >> > I > >> >> > purchased the Office Standard 2003 upgrade for my previous computer > >> >> > which > >> >> > installed just fine - 2003 upgrade says Works is a qualified product > >> >> > for > >> >> > the > >> >> > upgrade. When trying to install it on my new computer it sys it > >> >> > can't > >> >> > find a > >> >> > Office 97, 2000, XP. I have uninstalled the trial version of Office > >> >> > 2007 > >> >> > and > >> >> > the 2007 compatibility pack - but I just can't seem to get it to go > >> >> > past > >> >> > this > >> >> > check and install. HELP, I really don't want to have to buy > >> >> > Outlook > >> >> > 2007 > >> >> > (I > >> >> > will go to OpenOffice instead of Office 2007). Any suggestions ? > >> >> > -- > >> >> > SusanJ > >> >> > >> >> The issue you are having is that Works 9 is a later version than > >> >> Office > >> >> 2003 > >> >> and it can not be used as a qualifier for the upgrade version of > >> >> Office > >> >> 2003. The site that Jeff mentioned > >> >> http://support.microsoft.com/default.aspx/kb/943290 is for Office 2007 > >> >> only. > >> >> > >> >> Here is the web site that shows the qualifiers for upgrading Office > >> >> 2003. > >> >> > >> >> http://support.microsoft.com/default.aspx/kb/315995 > >> >> > >> >> One error in the web site is that they specify that XP suites are > >> >> qualifiers > >> >> but fail to mention that XP Student and Teacher does not qualify for > >> >> the > >> >> upgrade of Office 2003. > >> >> > >> >> Sorry but unless you can "legally" find one of the upgrade qualifiers > >> >> you > >> >> are out of luck in using Office 2003 on the new computers. > >> >> > >> >> . > >> >> > >> > >> Please post the URL (web address) where you are getting this information. > >> > >> On my computer which has both Works 8.5 and Office 2003 installed Works > >> 8.5 > >> was issued in 2005 and Office 2003 was issued in 2003. There is no way > >> that > >> the install program of Office 2003 would be aware of an even newer > >> installed > >> program to use as a qualifier. Office 2003 can not even use another > >> version > >> of Office 2003 as a qualifier, it needs an older program. > >> > >> Microsoft fixed some of the upgrade issues in Office 2007 by allowing > >> another version of 2007 as a qualifier and all previous versions of > >> Office > >> suites from 2000 to present except it specifically excludes Office > >> Student > >> and Teacher XP. > >> > >> . > >> > > That IS the upgrade information for Office 2007 not Office 2003. The web > site that I gave in my first post > (http://support.microsoft.com/default.aspx/kb/315995) is the only thing I > can find for the Office 2003 qualifiers on the internet. While it is > apparently in error that it does not list XP Student and Teacher as an > excluded upgrade qualifier it isn't a qualifier for 2007 so I would also > assume it isn't for a 2003 upgrade. > > Works 9 is a much later product than Office 2003 and is NOT a qualifying > product either. > > So my original comments still hold. Unless you can obtain a qualifying > program you can't use the Office 2003 upgrade CD. > > . >

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7/31/2012 6:54:57 AM