Links Lost on Conversion to PDF - microsoft.public.mac.office.word

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Attempting to convert Word (2008) documents to PDFs but most links are not preserved in the resulting PDF (using Acrobat Pro 9.0.0). Links that do not show up in the PDF include hyperlinks to websites from non-URL display text, and links to bookmarks within the document. Tried File>Save As...>PDF and File>Print...>Save As PDF... with the same disappointing results. Tried to save the same Word file as a PDF from a Windows machine and everything displays and works as expected in Acrobat, however all links have ugly boxes around them in Mac OSX Preview. Is there a fix that will allow me to preserve hyperlinks when saving from Mac Word 2008? Any help appreciated.

This is a multi-part message in MIME format. ----------------506455476192329400 Content-Type: text/plain; charset=iso-8859-1; format=flowed Content-Transfer-Encoding: 8bit On 2010-03-17 16:24:41 -0400, Rich_Lewis@officeformac.com said: > Attempting to convert Word (2008) documents to PDFs but most links are > not preserved in the resulting PDF (using Acrobat Pro 9.0.0). Links > that do not show up in the PDF include hyperlinks to websites from > non-URL display text, and links to bookmarks within the document. Acrobat for Mac doesn't support preserving the links :-\ > > Tried File>Save As...>PDF and File>Print...>Save As PDF... with the > same disappointing results. Tried to save the same Word file as a PDF > from a Windows machine and everything displays and works as expected in > Acrobat, however all links have ugly boxes around them in Mac OSX > Preview. Is there a fix that will allow me to preserve hyperlinks when > saving from Mac Word 2008? > > Any help appreciated. ----------------506455476192329400 Content-Type: text/html; charset=iso-8859-1 Content-Transfer-Encoding: 8bit <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <meta http-equiv="Content-Style-Type" content="text/css"> <title></title> <meta name="Generator" content="Cocoa HTML Writer"> <meta name="CocoaVersion" content="1038.29"> <style type="text/css"> p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; line-height: 15.0px; font: 12.0px 'Lucida Grande'} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; line-height: 15.0px; font: 12.0px 'Lucida Grande'; min-height: 15.0px} p.p3 {margin: 0.0px 0.0px 0.0px 12.0px; font: 12.0px Times; color: #260093} p.p4 {margin: 0.0px 0.0px 0.0px 12.0px; font: 12.0px Times; color: #260093; min-height: 14.0px} </style> </head> <body> On 2010-03-17 16:24:41 -0400, Rich_Lewis@officeformac.com said: Attempting to convert Word (2008) documents to PDFs but most links are not preserved in the resulting PDF (using Acrobat Pro 9.0.0). Links that do not show up in the PDF include hyperlinks to websites from non-URL display text, and links to bookmarks within the document.� Acrobat for Mac doesn't support preserving the links :-\� Tried File>Save As...>PDF and File>Print...>Save As PDF... with the same disappointing results. Tried to save the same Word file as a PDF from a Windows machine and everything displays and works as expected in Acrobat, however all links have ugly boxes around them in Mac OSX Preview. Is there a fix that will allow me to preserve hyperlinks when saving from Mac Word 2008?� Any help appreciated. </body> </html> ----------------506455476192329400--

Sorry, I used the wrong shortcut and sent my message before I was done writing :-\ On 2010-03-17 16:24:41 -0400, Rich_Lewis@officeformac.com said: > Attempting to convert Word (2008) documents to PDFs but most links are > not preserved in the resulting PDF (using Acrobat Pro 9.0.0). Links > that do not show up in the PDF include hyperlinks to websites from > non-URL display text, and links to bookmarks within the document. Acrobat for Mac doesn't support preserving any of these links unfortunately. > > Tried File>Save As...>PDF and File>Print...>Save As PDF... with the > same disappointing results. Yeah, and Print > Save as PDF does the same. In Acrobat, I scan the resulting file to reactivate the links that are in full text. Not perfect, but at least it gets some of the job done. There is unfortunately no decent way to get this automatically done in MacOS X. ��Corentin

Have read varying reports/opinions, split about 50/50, placing the blame for this ridiculous feature omission on Microsoft or Adobe. Seems each company blames the other. Either way, the end user loses. Wish both companies would step up and work together to get it right. I have now tried various online Word>PDF converters with mixed results. Each have their strengths and weaknesses. Unfortunately, none are perfect. Have also heard that OpenOffice or NeoOffice may accommodate this conversion. Can anyone confirm this? At my company, installing new software is a major ordeal filled with red tape (even freeware). So, I want to make sure it works before making a formal request.

On 2010-03-18 12:13:21 -0400, Rich_Lewis@officeformac.com said: > Have also heard that OpenOffice or NeoOffice may accommodate this > conversion. Can anyone confirm this? At my company, installing new > software is a major ordeal filled with red tape (even freeware). So, I > want to make sure it works before making a formal request. I've never tried doing so through either, Corentin

I have run a test and confirmed the observations previously mentioned: - Converting from Microsoft Word for Mac to PDF only preserves links where the link address is visible; all other links are lost. Interestingly, the broken links still 'appear' as links in the PDF document, but the link doesn't work. - The problem is not affected by how one creates the PDF, whether via printing in OS X to PDF, converting from within Adobe Acrobat, or saving as a PDF from within Word. - Running a test with Apple's TextEdit and with NeoOffice, all links are preserved. However OpenOffice has the same problem as Microsoft Word. I've posted a simple illustration: - original Word (zipped): <a href="http://people.trentu.ca/rloney/files/hyperlink_test_word-to-PDF.zip">http://people.trentu.ca/rloney/files/hyperlink_test_word-to-PDF.zip</a> - resulting PDF: <a href="http://people.trentu.ca/rloney/files/hyperlink_test_word-to-PDF.pdf">http://people.trentu.ca/rloney/files/hyperlink_test_word-to-PDF.pdf</a> It is possible to re-introduce the links using Acrobat, but this is time consuming and should be unnecessary. My conclusion from this is that this is a Word problem, not Apple or Adobe. Somehow the 'buried' links are not carried through to active links in the resulting PDF. Hopefully this bug will be repaired shortly (hopefully someone from Microsoft will see this). Thank you. Rob

On 2010-03-25 10:29:10 -0400, Delphinus@officeformac.com said: > (hopefully someone from Microsoft will see this). Don't count on it. Instead, use the Send Feedback command in the Help menu in Word itself to make sure you can make them well aware of the problem. Corentin -- --- Office:Mac MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'�crire

Thank you for the replies and testing to confirm the problem. I had hoped that I was missing something but it appears so far that there is no practical solution. I am aware that links can be added directly in Acrobat but that is quite cumbersome with a large frequently-updated document since manual linking has to be redone after each revision. Programs like TextEdit may preserve the links but do not render formatting from Word accurately. I would appreciate hearing any additional thoughts on possible solutions. Microsoft really needs to fix this.

On 2010-03-25 12:43:54 -0400, Rich_Lewis@officeformac.com said: > Thank you for the replies and testing to confirm the problem. I had > hoped that I was missing something but it appears so far that there is > no practical solution. I am aware that links can be added directly in > Acrobat but that is quite cumbersome with a large frequently-updated > document since manual linking has to be redone after each revision. > Programs like TextEdit may preserve the links but do not render > formatting from Word accurately. I would appreciate hearing any > additional thoughts on possible solutions. Microsoft really needs to > fix this. I agree that a solution is badly needed. Not sure MS needs to "fix" it since all they do is provide a way to convert the file through the System services (Print to PDF). It would sure be nice if they could provide a full support for links and structures while exporting to PDF and I encourage you to let them know you'd like it to through the Send Feedback command. Adobe is at fault here as far as I am concerned. They make us pay good money for a crippled version of Acrobat that has only a subset of what's available on the WIndows version. I hope future versions of Acrobat will provide these much needed functions. In the meanwhile, I happen to have a license for Acrobat for Windows (and Windows, Office, VMWare...) so when I need to do this, I launch VMWare and perform the conversion in Windows :-\ Costly and resource intensive option :-< ��Corentin -- --- Office:Mac MVP http://www.cortig.net/wordpress/ --- http://www.mvps.org - http://mvp.support.microsoft.com MVPs are not MS employees - Les MVP ne travaillent pas pour MS Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'�crire

Hi Rich; Just a thought regarding... On 3/25/10 12:43 PM, in article 59bb56bc.6@webcrossing.JaKIaxP2ac0, "Rich_Lewis@officeformac.com" <Rich_Lewis@officeformac.com> wrote: > Microsoft really needs to fix this. When you take into consideration that the hyperlink mechanism in Mac Word is *identical* to the mechanism in Win Word & that Acrobat on the PC does as you expect but Acrobat for Mac doesn't, exactly how is Microsoft supposed to "fix this"? :-) Regards |:>) Bob Jones [MVP] Office:Mac

Comment tell that to folks at Adobe. Adobe (not users on the forums) will swear up and down sideways and every other manner That MS doesn't provide the Hooks (whatever that is) to make it work on a Mac. What it amounts to, is they don't have decent programmers, have decent programmers but can't figure out the problem, or they just don't give a hoot for adding it into Mac version. I tend to believe three is the most likely choice, and they use this excuse as a smoke screen. Just like PDF from Word?excel Documents That have section breaks cause a Pdf to be split up. A problem they have had since Acrobat 3 at least and Office 4.2 for Mac. They make the excuse it Apple's Problem However, OS X's print mechanism and display mechanism is Adobe PDF Based. But the same was based on C++ or Objective C in OS (9.2.2 and lower) Not likely to have the same problem on two different type systems. CyberTaz wrote: > Hi Rich; > > Just a thought regarding... > > On 3/25/10 12:43 PM, in article 59bb56bc.6@webcrossing.JaKIaxP2ac0, > "Rich_Lewis@officeformac.com"<Rich_Lewis@officeformac.com> wrote: > >> Microsoft really needs to fix this. > > When you take into consideration that the hyperlink mechanism in Mac Word is > *identical* to the mechanism in Win Word& that Acrobat on the PC does as > you expect but Acrobat for Mac doesn't, exactly how is Microsoft supposed to > "fix this"? :-) > > Regards |:>) > Bob Jones > [MVP] Office:Mac > -- Phillip M. Jones, C.E.T. "If it's Fixed, Don't Break it" http://www.phillipmjones.net http://www.vpea.org mailto:pjones1@kimbanet.com

Hi Phillip: On 26/03/10 12:00 PM, in article u$QJ5#HzKHA.5940@TK2MSFTNGP02.phx.gbl, "Phillip Jones, C.E.T." <pjones1@kimbanet.com> wrote: > Comment tell that to folks at Adobe. > Adobe (not users on the forums) will swear up and down sideways and > every other manner That MS doesn't provide the Hooks (whatever that is) > to make it work on a Mac. Ask them what they mean by that :-) Like: Specifically: what do they want? As Bob says, the Word file format is bit-for-bit the same as on the PC platform, and they do it there, so why not here? > What it amounts to, is they don't have decent programmers, have decent > programmers but can't figure out the problem, or they just don't give a > hoot for adding it into Mac version. I tend to believe three is the > most likely choice, and they use this excuse as a smoke screen. Yes. So do I. If you look in a .docx file, you will see than these links are not exactly "hidden". Either they know how to read XML -- or they don't. If they don't, Microsoft would be happy to sell them a plug-in to do that for them, just like the plug-in they provide to Apple so Spotlight can read .docx :-) Cheers -- The email below is my business email -- Please do not email me about forum matters unless I ask you to; or unless you intend to pay! John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer, McGhie Information Engineering Pty Ltd Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:john@mcghie.name

Hi Rob, > - Converting from Microsoft Word for Mac to PDF only preserves links > where the link address is visible; all other links are lost. > Interestingly, the broken links still 'appear' as links in the PDF > document, but the link doesn't work. Keep in mind that those non-masked URLs, starting with <http://>, are not converted into hyperlinks and preserved in the resulting PDF file; Adobe Reader has a built-in URL detection mechanism that automatically converts text strings starting with <http://> into active hyperlinks. In other words, links simply aren't preserved in the PDF output, no matter what they look like. > - Running a test with Apple's TextEdit and with NeoOffice, all links are > preserved. However OpenOffice has the same problem as Microsoft Word. Hmm, I'm surprised about OpenOffice.org, as the result should be exactly the same as with NeoOffice. By the way, if you are also an iWork user, you might find it interesting to know that PDFs created by Pages also preserve hyperlinks. -- Michel Bintener Microsoft MVP (Macintosh) *** Please always reply to the newsgroup. ***

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