Replies from clients show my name...not good

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Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel
Email Client: pop

Hello all! <br><br>I run a home business and work from home so I use an alias when using working. However, I just noticed that my name is still appearing when I write replies to clients. <br><br>When I write an email from my work address of which the name on the account is &quot;Lil' Duck Duck Shipping&quot;, it shows up as &quot;Lil' Duck Duck Shipping <shipping@lilduckduck.com>. No problem.  <br><br>However when the client writes back and I reply, or I simply reply to any email from any client, the quoted text from the original email shows as like this in the header from the original email: <br><br>From: &quot;Client John Doe&quot; <jdoe@acme.com> <br>
Date: Tue, 16 Mar 2010 11:57:34 -0400 <br>
To: &quot;My Real Name&quot; <shipping@lilduckduck.com> <br>
Subject: Re: Address Test Reply <br><br>Why is Entourage using my real name (which is in the address book and associated with this address) instead of the name associated with the account? <br><br>I can turn off the quoting of the original email but why should I have to do that? Any thoughts?
0
Reply AlphaBovine 3/16/2010 4:01:29 PM

Wow, I really messed up the sentence structure on that post. I apologize all.
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Reply AlphaBovine 3/16/2010 4:02:23 PM


Also, I know under Reply &amp; Forwarding I can select which options to show, but the formatting under that is horrible as it doesn't show the nice: <br><br>From: <br>
Date: <br>
To: <br>
Subject: <br><br>formatting in bold text which makes it easy to read. How can I make it so the &quot;To&quot; doesn't show up perhaps as another solution but keep the nice formatting?
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Reply AlphaBovine 3/16/2010 4:07:55 PM

On 3/16/10 11:01 AM, AlphaBovine@officeformac.com wrote:

> When I write an email from my work address of which the name on the
> account is "Lil' Duck Duck Shipping", it shows up as "Lil' Duck Duck
> Shipping . No problem.
>
> However when the client writes back and I reply, or I simply reply to
> any email from any client, the quoted text from the original email shows
> as like this in the header from the original email:
>
> From: "Client John Doe"
> Date: Tue, 16 Mar 2010 11:57:34 -0400
> To: "My Real Name"
> Subject: Re: Address Test Reply

See if this blog post of mine addresses what you're seeing:


"This bug is really a new feature in SP1"
<http://blog.entourage.mvps.org/2008/06/new_sp1_feature_could_be_mistaken_for_a_bug.html> 
or <http://tinyurl.com/4dcya4>

Hope this helps!

-- 

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
0
Reply William 3/17/2010 3:04:29 AM

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