IE8 (Win7) not closing all processes

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I just did a FULL CLEAN reinstall of Windows 7 64Bit Ultimate and downloaded 
all updates.  Problem I am having is that IE8 sometimes just "freezes."  When 
I look at task manager there are always 4 or 5 IE8 processes still running.  
Sometimes IE8 won't even start.  Same thing, I look at task manager and there 
are a bunch of IE8 processes still running.

Up until my reinstall I ran the same Win 7 Ultimate with no problems.  

Anyome have any theories?  I have tried resetting IE8, same results.
0
Reply Utf 12/14/2009 1:54:01 AM

Did you upgrade to Win7 64-bit or is it a brand-new computer with WinXP 
64-bit preinstalled?

Do you see this behavior in IE 64-bit and IE 32-bit or just one of them?

1. Does the behavior persist if you start IE (either) in No Add-ons mode? 
To start IE in No Add-ons mode:

   => Start | (All) Programs | Accessories | System Tools | Internet 
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737

3. What anti-virus application or security suite is installed, is your 
subscription current, and is it supported in Win7?  What anti-spyware 
applications (other than Defender)?  What third-party firewall (if any)? 
Were any of these applications running in the background when you installed 
IE8?

4. Has a(nother) Norton or McAfee application ever been installed on this 
machine (e.g., a free-trial version that came preinstalled when you bought 
it AND which may have been reinstalled when you reinstalled Win7)?
-- 
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


MisterEdF wrote:
> I just did a FULL CLEAN reinstall of Windows 7 64Bit Ultimate and 
> downloaded
> all updates.  Problem I am having is that IE8 sometimes just "freezes."
> When I look at task manager there are always 4 or 5 IE8 processes still
> running. Sometimes IE8 won't even start.  Same thing, I look at task
> manager and there are a bunch of IE8 processes still running.
>
> Up until my reinstall I ran the same Win 7 Ultimate with no problems.
>
> Anyome have any theories?  I have tried resetting IE8, same results. 

0
Reply PA 12/14/2009 6:32:59 AM


Hello,

** Solution 1 **
First, go to Task Manager (Ctrl+Shift+Esc) and end all IEXPORE.EXE processes 
in the Processes tab

Try running IE8 with add-ons disabled. First ensure that all instances of
IEXPLORE.EXE are ended in Task Manager (press Ctrl+Shift+Esc on your
keyboard, processes tab, end process all IEXPLORE.EXE).

Go to Start > Programs > Accessories > System Tools > Internet Explorer (No
Add-ons) to start IE8 without any add-ons. Try using the browser and see if
it works now.

If it is works now, start IE8 normally, go to Tools (if the menu bar
does not appear, hit the Alt key on the keyboard) > Manage Add-ons. Here,
disable all the add-ons you don't need under 'Currently Loaded'. Enable each
add-on one at each time, restart and see if the problem occurs again. Once
it occurs again after enabling an add-on, you have nailed the culprit.

** Solution 2 **
In addition to the above, you can try disabling IE8's memory protection and
see if it helps. Start > Control Panel > Internet Options > Advanced > under
'Security', uncheck 'Enable memory protection to help mitigate online
attacks' > OK

** Otherwise  **
Otherwise you can use the free Microsoft Phone Support for IE8 (see under
'for consumers')
http://www.microsoft.com/windows/internet-explorer/support/call-us.aspx

quote:
Free phone support for Internet Explorer 8 is limited to installation,
set-up and usage only. Advanced issues are not supported. Advanced issues
include problems that are associated with software and hardware development,
network connectivity, server-based technologies, and business-critical
systems.


Regards,
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http://www.bootstrike.com/ComputerService/
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"MisterEdF" <MisterEdF@discussions.microsoft.com> wrote in message 
news:1406AA83-B45A-459A-99A6-886C28AFA88A@microsoft.com...
>I just did a FULL CLEAN reinstall of Windows 7 64Bit Ultimate and 
>downloaded
> all updates.  Problem I am having is that IE8 sometimes just "freezes." 
> When
> I look at task manager there are always 4 or 5 IE8 processes still 
> running.
> Sometimes IE8 won't even start.  Same thing, I look at task manager and 
> there
> are a bunch of IE8 processes still running.
>
> Up until my reinstall I ran the same Win 7 Ultimate with no problems.
>
> Anyome have any theories?  I have tried resetting IE8, same results. 


0
Reply Singapore 12/14/2009 6:35:51 AM

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