IE8 gives"stopped working" message when I close tabs

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I've seen a lot of people complaining about this but no fixes. When I close 
an open explorer window, I get a message that IE has stopped working and it 
is searching for a fix, then a box to close the program. So far, I have reset 
all the defaults for IE8 and tried using IE without any add-ons. It works 
correctly without add-ons. The only changes to the computer in the last few 
days have been: download a driver scanner which installed the Ask add-on, 
updated something from Adobe, and the automatic Windows update ran.

Any ideas where the problem came from?
-- 
Win 7, IE8, Fujitsu notebook
0
Reply Utf 3/17/2010 3:16:01 AM

"It works correctly without add-ons."

That tells you that one of your add-ons is the cause of your problem. 
Time to follow the advice that's been repeated in this newsgroup over 
and over: Start IE in 'no add-ons' mode, then enable one add-on at a 
time until you discover which add-on(s) cause trouble.

Next, ask the author of the add-on if they have a version of their 
product that is compatible with your version of Internet Explorer.
---
Leonard Grey
Errare humanum est

Diana S wrote:
> I've seen a lot of people complaining about this but no fixes. When I close 
> an open explorer window, I get a message that IE has stopped working and it 
> is searching for a fix, then a box to close the program. So far, I have reset 
> all the defaults for IE8 and tried using IE without any add-ons. It works 
> correctly without add-ons. The only changes to the computer in the last few 
> days have been: download a driver scanner which installed the Ask add-on, 
> updated something from Adobe, and the automatic Windows update ran.
> 
> Any ideas where the problem came from?
0
Reply Leonard 3/17/2010 5:29:09 AM


No-charge support for Internet Explorer 8 installation, set-up and usage 
(only) is available via telephone (based on your locale) and has been 
extended until 02 July 2010. Customers must be running Windows XP or Windows 
Vista in a non-domain environment.

   => US & CA Residents: 1-866-234-6020
   => Other locales: 
https://support.microsoft.com/oas/default.aspx?&prid=13043

Diana S wrote:
> I've seen a lot of people complaining about this but no fixes. When I 
> close
> an open explorer window, I get a message that IE has stopped working and 
> it
> is searching for a fix, then a box to close the program. So far, I have
> reset all the defaults for IE8 and tried using IE without any add-ons. It
> works correctly without add-ons. The only changes to the computer in the
> last few days have been: download a driver scanner which installed the Ask
> add-on, updated something from Adobe, and the automatic Windows update 
> ran.
>
> Any ideas where the problem came from? 

0
Reply PA 3/17/2010 6:27:46 PM

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