i've got a problem with my internet explorer 7. I'm trying to access the 
add-ons tab but it just won't appear, no matter i try to do it through IE7 
--> Tools, or Control Panel --> Internet options --> Programs. When i click 
the add-ons tb in any of those it doesn't open up.

I'm currently using win xp sp3. Thank you.

What anti-virus application or security suite is installed and is your 
subscription current?  What anti-spyware applications (other than Defender)? 
What third-party firewall (if any)?  Were any of these applications running 
in the background when you installed IE7 and/or SP3?

Has a(another) Norton or McAfee application ever been installed on the 
computer (e.g., a free-trial version that came preinstalled when you bought 
it)?
-- 
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


guest911 wrote:
> i've got a problem with my internet explorer 7. I'm trying to access the
> add-ons tab but it just won't appear, no matter i try to do it through IE7
> --> Tools, or Control Panel --> Internet options --> Programs. When i 
> click
> the add-ons tb in any of those it doesn't open up.
>
> I'm currently using win xp sp3. Thank you. 

Thanks for replying.

I had norton AV when i upgraded to IE 7. Then last year i switched to mcafee 
2009. I'm not so sure what AV i had when I installed SP3. 

I can't recall when the issue started, but it was definetely working when i 
upgraded to IE 7 for some time. I don't know if it was a norton AV update, 
the switch to mcafee, a virus (had a pendrive virus infection last year, 
solved), etc.

By the way, my surf with IE is flawless, the add-ons  are enabled. I just 
can't see the tab to modify them.

[To keep track of things, it helps immensely if you quote all of the
previous message(s) in your replies to the newsgroup.  Thank you.]

Is the McAfee application a freebie from your ISP or have you purchased it?

Was the Norton application a freebie from your ISP or had you purchased it?

What anti-virus application was installed when you got this "pendrive virus
infection last year" and how have you determined that the computer's been
cleaned-up? (Sounds like it's still infected.)


guest911 wrote:
> Thanks for replying.
>
> I had norton AV when i upgraded to IE 7. Then last year i switched to
> mcafee
> 2009. I'm not so sure what AV i had when I installed SP3.
>
> I can't recall when the issue started, but it was definetely working when
> i
> upgraded to IE 7 for some time. I don't know if it was a norton AV update,
> the switch to mcafee, a virus (had a pendrive virus infection last year,
> solved), etc.
>
> By the way, my surf with IE is flawless, the add-ons  are enabled. I just
> can't see the tab to modify them.
<paste>
PA Bear [MS MVP] wrote:
> What anti-virus application or security suite is installed and is your
> subscription current?  What anti-spyware applications (other than
> Defender)?
> What third-party firewall (if any)?  Were any of these applications
> running
> in the background when you installed IE7 and/or SP3?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you
> bought
> it)?
>
> guest911 wrote:
>> i've got a problem with my internet explorer 7. I'm trying to access the
>> add-ons tab but it just won't appear, no matter i try to do it through
>> IE7
>> --> Tools, or Control Panel --> Internet options --> Programs. When i
>> click
>> the add-ons tb in any of those it doesn't open up.
>>
>> I'm currently using win xp sp3. Thank you.

Please post any/all follow-up in replies to your MS Answers forum
thread:

http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/48=
0c870c-838d-4539-943f-ab4f98917b82

On May 8, 3:05=A0pm, "PA Bear [MS MVP]" wrote:
> [To keep track of things, it helps immensely if you quote all of the
> previous message(s) in your replies to the newsgroup. =A0Thank you.]
>
> Is the McAfee application a freebie from your ISP or have you purchased i=
t?
>
> Was the Norton application a freebie from your ISP or had you purchased i=
t?
>
> What anti-virus application was installed when you got this "pendrive vir=
us
> infection last year" and how have you determined that the computer's been
> cleaned-up? (Sounds like it's still infected.)
>
> guest911 wrote:
> > Thanks for replying.
>
> > I had norton AV when i upgraded to IE 7. Then last year i switched to
> > mcafee
> > 2009. I'm not so sure what AV i had when I installed SP3.
>
> > I can't recall when the issue started, but it was definetely working wh=
en
> > i
> > upgraded to IE 7 for some time. I don't know if it was a norton AV upda=
te,
> > the switch to mcafee, a virus (had a pendrive virus infection last year=
,
> > solved), etc.
>
> > By the way, my surf with IE is flawless, the add-ons =A0are enabled. I =
just
> > can't see the tab to modify them.
>
> <paste>
> PA Bear [MS MVP] wrote:
> > What anti-virus application or security suite is installed and is your
> > subscription current? =A0What anti-spyware applications (other than
> > Defender)?
> > What third-party firewall (if any)? =A0Were any of these applications
> > running
> > in the background when you installed IE7 and/or SP3?
>
> > Has a(another) Norton or McAfee application ever been installed on the
> > computer (e.g., a free-trial version that came preinstalled when you
> > bought
> > it)?
>
> > guest911 wrote:
> >> i've got a problem with my internet explorer 7. I'm trying to access t=
he
> >> add-ons tab but it just won't appear, no matter i try to do it through
> >> IE7
> >> --> Tools, or Control Panel --> Internet options --> Programs. When i
> >> click
> >> the add-ons tb in any of those it doesn't open up.
>
> >> I'm currently using win xp sp3. Thank you.