I am getting this message as soon as I launch GP 10 sp4 on 1 client 
workstation. I get this with any .set file and when launching dynamics.exe 
directly. I have copied the GP installed folder from a known good machine, 
and am thinking I will just uninstall\reinstall, however, under add\remove 
programs I can only "Change". I am running as a domain admin and tried 
launching setup from the installation media to do a repair, or even install 
another instance of GP but running setup.exe just hangs. Any help would be 
greatly appreciated.

Thanks in advance,
Rob 

What is the workstation configuration?  RAM? Disk? Speed?

Also, try changing the workstation's default printer.  I seem to remember 
someone having this problem with an invalid printer set as the default 
printer for the workstation.

-- 
Richard L. Whaley
Author / Consultant / MVP 2006-2008
Documentation for Software Users

Get our Free Tips and Tricks Newsletter and check out our books at 
http://www.AccoladePublications.com



"Robert Kovsky" wrote:

> I am getting this message as soon as I launch GP 10 sp4 on 1 client 
> workstation. I get this with any .set file and when launching dynamics.exe 
> directly. I have copied the GP installed folder from a known good machine, 
> and am thinking I will just uninstall\reinstall, however, under add\remove 
> programs I can only "Change". I am running as a domain admin and tried 
> launching setup from the installation media to do a repair, or even install 
> another instance of GP but running setup.exe just hangs. Any help would be 
> greatly appreciated.
> 
> Thanks in advance,
> Rob 

Hi Richard, 
Thanks for the reply. I Changed the default printer but same reults. The 
machine is winXP x32 with a 2.33Ghz Core 2 Duo chip, 3GB RAM and a 232GB HD 
with 177GB Free. The only thing I just found out is that the latest round of 
windows updates were recently installed. Could a windows update have caused 
this?

thanks,
Rob

"Richard Whaley -- MVP 2006-2008" wrote:

> What is the workstation configuration?  RAM? Disk? Speed?
> 
> Also, try changing the workstation's default printer.  I seem to remember 
> someone having this problem with an invalid printer set as the default 
> printer for the workstation.
> 
> -- 
> Richard L. Whaley
> Author / Consultant / MVP 2006-2008
> Documentation for Software Users
> 
> Get our Free Tips and Tricks Newsletter and check out our books at 
> http://www.AccoladePublications.com
> 
> 
> 
> "Robert Kovsky" wrote:
> 
> > I am getting this message as soon as I launch GP 10 sp4 on 1 client 
> > workstation. I get this with any .set file and when launching dynamics.exe 
> > directly. I have copied the GP installed folder from a known good machine, 
> > and am thinking I will just uninstall\reinstall, however, under add\remove 
> > programs I can only "Change". I am running as a domain admin and tried 
> > launching setup from the installation media to do a repair, or even install 
> > another instance of GP but running setup.exe just hangs. Any help would be 
> > greatly appreciated.
> > 
> > Thanks in advance,
> > Rob 

Did you upgrade your forms and reports dictionaries? Try renaming these to 
see if the problem persists.

Best regards,
--
MG.-
Mariano Gomez, MIS, MCP, PMP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com
The Dynamics GP Blogster at http://dynamicsgpblogster.blogspot.com


"Robert Kovsky" wrote:

> Hi Richard, 
> Thanks for the reply. I Changed the default printer but same reults. The 
> machine is winXP x32 with a 2.33Ghz Core 2 Duo chip, 3GB RAM and a 232GB HD 
> with 177GB Free. The only thing I just found out is that the latest round of 
> windows updates were recently installed. Could a windows update have caused 
> this?
> 
> thanks,
> Rob
> 
> "Richard Whaley -- MVP 2006-2008" wrote:
> 
> > What is the workstation configuration?  RAM? Disk? Speed?
> > 
> > Also, try changing the workstation's default printer.  I seem to remember 
> > someone having this problem with an invalid printer set as the default 
> > printer for the workstation.
> > 
> > -- 
> > Richard L. Whaley
> > Author / Consultant / MVP 2006-2008
> > Documentation for Software Users
> > 
> > Get our Free Tips and Tricks Newsletter and check out our books at 
> > http://www.AccoladePublications.com
> > 
> > 
> > 
> > "Robert Kovsky" wrote:
> > 
> > > I am getting this message as soon as I launch GP 10 sp4 on 1 client 
> > > workstation. I get this with any .set file and when launching dynamics.exe 
> > > directly. I have copied the GP installed folder from a known good machine, 
> > > and am thinking I will just uninstall\reinstall, however, under add\remove 
> > > programs I can only "Change". I am running as a domain admin and tried 
> > > launching setup from the installation media to do a repair, or even install 
> > > another instance of GP but running setup.exe just hangs. Any help would be 
> > > greatly appreciated.
> > > 
> > > Thanks in advance,
> > > Rob 

Rob,

Were named printers recently set up on this workstation?  Or on the 
workstation you copied the GP install folder from?  I know this sometimes 
caused a problem in GP 9.0, I have not seen it in 10.0 yet.....but may be 
worth checking.  KB 909739 describes the steps to resolve this.

-- 
Victoria Yudin
Dynamics GP MVP
Want to use Crystal Reports with GP?
http://www.flex-solutions.com/gpreports.html
blog: http://www.victoriayudin.com


"Robert Kovsky" <Robert Kovsky@discussions.microsoft.com> wrote in message 
news:71202351-1020-4B92-9847-C6A5D87599AF@microsoft.com...
>I am getting this message as soon as I launch GP 10 sp4 on 1 client
> workstation. I get this with any .set file and when launching dynamics.exe
> directly. I have copied the GP installed folder from a known good machine,
> and am thinking I will just uninstall\reinstall, however, under add\remove
> programs I can only "Change". I am running as a domain admin and tried
> launching setup from the installation media to do a repair, or even 
> install
> another instance of GP but running setup.exe just hangs. Any help would be
> greatly appreciated.
>
> Thanks in advance,
> Rob 

Hi Mariano, 
I updated the reports.dc path in the set file from the server to local where 
there is no actual reports.dic and same issue. There is also no modified 
forms.dic. Thanks for the suggestion though.


"Mariano Gomez" wrote:

> Did you upgrade your forms and reports dictionaries? Try renaming these to 
> see if the problem persists.
> 
> Best regards,
> --
> MG.-
> Mariano Gomez, MIS, MCP, PMP
> Maximum Global Business, LLC
> http://www.maximumglobalbusiness.com
> The Dynamics GP Blogster at http://dynamicsgpblogster.blogspot.com
> 
> 
> "Robert Kovsky" wrote:
> 
> > Hi Richard, 
> > Thanks for the reply. I Changed the default printer but same reults. The 
> > machine is winXP x32 with a 2.33Ghz Core 2 Duo chip, 3GB RAM and a 232GB HD 
> > with 177GB Free. The only thing I just found out is that the latest round of 
> > windows updates were recently installed. Could a windows update have caused 
> > this?
> > 
> > thanks,
> > Rob
> > 
> > "Richard Whaley -- MVP 2006-2008" wrote:
> > 
> > > What is the workstation configuration?  RAM? Disk? Speed?
> > > 
> > > Also, try changing the workstation's default printer.  I seem to remember 
> > > someone having this problem with an invalid printer set as the default 
> > > printer for the workstation.
> > > 
> > > -- 
> > > Richard L. Whaley
> > > Author / Consultant / MVP 2006-2008
> > > Documentation for Software Users
> > > 
> > > Get our Free Tips and Tricks Newsletter and check out our books at 
> > > http://www.AccoladePublications.com
> > > 
> > > 
> > > 
> > > "Robert Kovsky" wrote:
> > > 
> > > > I am getting this message as soon as I launch GP 10 sp4 on 1 client 
> > > > workstation. I get this with any .set file and when launching dynamics.exe 
> > > > directly. I have copied the GP installed folder from a known good machine, 
> > > > and am thinking I will just uninstall\reinstall, however, under add\remove 
> > > > programs I can only "Change". I am running as a domain admin and tried 
> > > > launching setup from the installation media to do a repair, or even install 
> > > > another instance of GP but running setup.exe just hangs. Any help would be 
> > > > greatly appreciated.
> > > > 
> > > > Thanks in advance,
> > > > Rob 

Thank you for the suggestion, however, named printers are not in use, and the 
tag referenced by the article was not in the dex.ini file. I added it and set 
to false, but still no luck. I am going to open a case with Partnersource. I 
will post the resolution.

thanks,

"Victoria [MVP]" wrote:

> Rob,
> 
> Were named printers recently set up on this workstation?  Or on the 
> workstation you copied the GP install folder from?  I know this sometimes 
> caused a problem in GP 9.0, I have not seen it in 10.0 yet.....but may be 
> worth checking.  KB 909739 describes the steps to resolve this.
> 
> -- 
> Victoria Yudin
> Dynamics GP MVP
> Want to use Crystal Reports with GP?
> http://www.flex-solutions.com/gpreports.html
> blog: http://www.victoriayudin.com
> 
> 
> "Robert Kovsky" <Robert Kovsky@discussions.microsoft.com> wrote in message 
> news:71202351-1020-4B92-9847-C6A5D87599AF@microsoft.com...
> >I am getting this message as soon as I launch GP 10 sp4 on 1 client
> > workstation. I get this with any .set file and when launching dynamics.exe
> > directly. I have copied the GP installed folder from a known good machine,
> > and am thinking I will just uninstall\reinstall, however, under add\remove
> > programs I can only "Change". I am running as a domain admin and tried
> > launching setup from the installation media to do a repair, or even 
> > install
> > another instance of GP but running setup.exe just hangs. Any help would be
> > greatly appreciated.
> >
> > Thanks in advance,
> > Rob 
> 

I've seen this before and in my case it didn't have anything to do with the 
GP install, it was .dll problems with another program (Outlook). There was an 
error in the Registry also. A couple of questions along that line.

Is there a 'Here' button or 'Other' button on the error dialog? 

Are there any programs installed on this machine that may not have been 
installed on the others? 

What version of Microsoft Office is installed. I have seen this problem come 
up with outlook as the culprit. If you take Outlook off of the home page does 
that work?
To remove Outlook:

UPDATE A SET COLNUMBR = 0, SEQNUMBR = 0, Visible = 0 FROM 
DYNAMICS.dbo.SY08100 A WHERE (SectionID = 2) AND 
    (DICTID = 0) AND ((COLNUMBR <> 0) OR (SEQNUMBR <> 0) OR (Visible <> 0)) 

I got good information from a post on this issue. You might want to check 
here:

http://www.microsoft.com/Businesssolutions/Community/Newsgroups/dgbrowser/en-us/default.mspx?dg=microsoft.public.greatplains&mid=b4836c9c-33f1-44ce-b4f5-8afbd9b95603&sloc=en-us

It will be interesting if Tech Support can give you an answer. We could use 
it, I bet it's Outlook. Let us know what happens!

Good Luck

Leslie

"Robert Kovsky" wrote:

> I am getting this message as soon as I launch GP 10 sp4 on 1 client 
> workstation. I get this with any .set file and when launching dynamics.exe 
> directly. I have copied the GP installed folder from a known good machine, 
> and am thinking I will just uninstall\reinstall, however, under add\remove 
> programs I can only "Change". I am running as a domain admin and tried 
> launching setup from the installation media to do a repair, or even install 
> another instance of GP but running setup.exe just hangs. Any help would be 
> greatly appreciated.
> 
> Thanks in advance,
> Rob